• Title/Summary/Keyword: business improvement

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목표 및 고객 관점에서의 비즈니스 모델링 (Business Modeling Focused on the Viewpoint of Goal and Customer)

  • 변대호
    • 산업공학
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    • 제18권2호
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    • pp.193-204
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    • 2005
  • The modeling of business processes is key component of any improvement or re-engineering endeavor. Present trends of business modeling methodologies are to include the social context of an organization. Although various methodologies have been developed specially for the business process field and have a social context, it is not in terms of goals and customers, but processes, activities, and tasks. We describe our stance on business process modeling, based on the viewpoint of goal and customer. First, we formalize a goal-oriented business process model and its evaluation mechanism. Second, we propose a methodology of business process modeling, which starts from perceiving and describing interactions between organization and customer from the customer's viewpoint.

Analysing the Influence of Technology on the Business Performance of Rattan Processing SME's in South Kalimantan

  • Wiratmadja, Iwan Inrawan;Govindaraju, Rajesri;Setiawati, Evy
    • Industrial Engineering and Management Systems
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    • 제10권2호
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    • pp.104-108
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    • 2011
  • Technology is one of the major competitive advantages for small and medium enterprises (SME), especially ones operating in the manufacturing sector. Increasing technological capabilities is the basis for SME's business performance improvement. The main problem of SME's is a limitation in the areas of production facilities, technology, and human resources. Some of these constraints cause a decline in business performance and competitiveness of SME's. In this case analysis of technology components has to be carried out to determine the effect of technology on SME's business performance improvement. This study aims to measure the components of technology and to analyze the influence of each technology component on business performance of rattan processing SME's in South Kalimantan. The assessment is carried out on the technoware, humanware, inforware, and orgaware components using the technometric method (UNESCAP). Business performance is measured through a combination of financial and non-financial aspects deducted from financial and marketing figures. Analysis of the influence of technology components on business performance of SME's is done using the Structural Equation Model (SEM) with Partial Least Square software (PLS). Data is collected through interviews and questionnaires from 21 rattan processing SME's in South Kalimantan that produce rattan furnitures. The results show that the value of the contribution of technology (TCC) to the performance of rattan processing SME's in South Kalimantan is still quite low. Analysis of the results shows a direct influence of technoware and humanware on business performance, while orgaware influences business performance indirectly through humanware.

산업재해 예방을 위한 재정지원사업의 수요자 설문조사를 통한 제도적 개선방안 연구 (A Study on the Institutional Improvement Plan through Consumer Survey of Financial Support Programs for Industrial Accident Prevention)

  • 배동철
    • 한국안전학회지
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    • 제33권4호
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    • pp.62-71
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    • 2018
  • The purpose of this study is to conduct surveys on demanders using financial aid projects to prevent industrial accidents and to improve them. It is divided into clean business and loan support business through the structured questionnaire. In the case of clean business, the following results were obtained. Most of the applications were received within three months after application. The most important factor considered by the consumer is the amount of support, which is considered to consider the substantial improvement as follows.The expectation for the reduction of industrial accidents after the project was 96.1% and compared to before and after the actual business, it showed a 46.8% decrease from the previous year. In addition, the cost decreased by 21.8%, the facility utilization rate increased by 24.4%, the sales increased by 15.9%, and the average number of workers increased by 6.0. As for the sustainability of the business, 86.6% of the respondents said that they should continue to do so. The following results were obtained in the case of loan support projects. Industrial accidents decreased by 45.2% from the previous year. Costs decreased by 19.4%, facility utilization rose by 26.7%, sales increased by 14.9%, and the number of workers increased by an average of 2.8. In the case of suppliers, prevention of industrial accidents at the business sites participating in the clean business was the highest factor (67.0%). 89% of respondents were aware of the disposal criteria for ineligible suppliers. 50.6% of the respondents answered that it is appropriate to maintain the current level, and 39.4% of respondents answered that they should strengthen. The prices for the support items were more than 15% higher than the market prices.

기존학교 시설개선사업의 통합적 추진을 통한 효율화 방안 -K-TEGS 평가기법을 통한- (Efficiency Improvement of Existing School Facilities to Improvement Project through the Enhancement of the Integrated)

  • 이상민;김성중;맹준호
    • 교육녹색환경연구
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    • 제10권1호
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    • pp.42-52
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    • 2011
  • The importance of education and training facilities and education facilities on the relationship between effective as demonstrated in many studies can be very big. In this study, the status of existing school facilities improvement project is done individually, based on the systematic integration of the improvement project was to evaluate the feasibility. Furthermore, it was based on looking for ways to effectively pursue. Training School Facilities Improvement Program to be competitive, the country continued to be pursued systematically and very large scale as a whole must be a great national project. So much to promote efficient business environment, quality of education for children with detractors of the national budget to ensure efficient and most importantly in terms of economic investment that can be. In this study, the proposed K-TEGS existing school facilities, such as the development of techniques for the assessment based on this effort to promote an efficient business should be done on a continuous basis.

수상레저 활성화를 위한 선진국의 관련규제 분석 및 개선방향에 대한 인식도 분석 (Analyses of the Advanced Countries' Related Regulations and Perceptions to Improvement Directions for Water Leisure Activation)

  • 조우정;장보영
    • 한국항해항만학회지
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    • 제37권4호
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    • pp.419-427
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    • 2013
  • 본 연구는 수상레저 활성화를 위한 선진국의 관련규제 분석 및 개선 방향을 제시하기 위해 수행되었다. 이러한 연구목적을 달성하기 위해 수상레저 선진국인 미국, 영국, 호주 및 일본의 수상레저 면허 및 교육, 등록 및 검사 그리고 사업에 대한 사례 분석을 실시하였고 국내 수상레저 활동자와 종사자들에게 면허 및 교육, 등록 및 검사 그리고 사업의 애로사항에 대한 인식도를 실증적으로 분석하였으며 다음과 같은 결론을 도출하였다. 첫째, 수상레저 면허제도에 대한 필요성은 '필요하지않다'가 높게 나타났으며 그 이유로는 '교육으로 대체가능'하기 때문이라는 응답이 가장 높았으며 반대로 면허제도가 필요한 이유로는 '수상레저 활동의 안전' 확보로 나타났다. 또한 수상레저 면허 제도의 문제점으로는 '운영제도의 어려움'과 '운영기관의 부족' 등의 순으로 나타났으며 면허제도의 개선방향으로는 '교육기관 및 인력확대', 그리고 '단계별 교육 차별화' 등의 순으로 나타났다. 둘째, 수상레저 등록 및 검사제도의 개선의 필요성에서는 '수상레저기구 등록절차 간소화', '수상레저기구 등록 및 검사기관 확대 필요성' 그리고 '수상레저기구 등록범위 확대 필요성'에 대한 인식도가 높은 것으로 나타났다. 셋째, 종사자들이 인식하는 수상레저사업장의 애로사항으로는 '수상레저기구 입출항 신고 절차의 복잡성', '수상레저사업 신고 및 등록 절차의 복잡성' 그리고 '수상레저 활성화 지원 정책 및 제도 미흡'등의 순으로 나타났다. 결론적으로 국내 수상레저의 활성화를 위해서는 수상레저 활동자들에게는 면허 및 교육제도의 접근성과 편리성을 확보하고 종사자들에게는 수상레저사업의 복잡성을 해결해 줄 수 있는 지원정책의 수립이 지속적으로 이루어져야할 것이다. 즉 수상레저 활동과 사업을 규제하고 있는 수상레저안전법은 수상레저 활동자 및 종사자들의 수요와 요구를 반영할 수 있도록 지속적인 개정 작업이 이루어져야 한다.

프랜차이즈 요식업 종사자의 인적자원관리가 경영성과에 미치는 영향 (A Study on the Influence of Human Resource Management of Franchise Restaurant Employees on Business Performance)

  • 윤강석;임상호
    • 산업진흥연구
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    • 제2권2호
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    • pp.7-13
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    • 2017
  • 본 연구는 프랜차이즈 요식업 종사자의 인적자원관리가 경영성과에 미치는 영향을 분석하였다. 첫째, 프랜차이즈 종사자의 채용관리가 경영성과에 통계적으로 유의한 영향을 미치지 않았다. 둘째, 평가관리(p<.05, ${\beta}=1.887$)가 업무향상에는 유의한 영향을 미친 것으로 나타났으나, 재무성과에는 유의한 영향을 미치지 않았다. 셋째, 경력관리(p<.05, ${\beta}=1.715$)는 재무성과에 영향을 미친 것으로 나타났으나, 업무향상에는 유의한 영향을 미치지 못한 것으로 분석되었다. 넷째, 업무향상과 채용관리(.441), 업무향상과 평가관리(.476)는 p<.01 유의 수준으로 다소 높은 상관관계가 있는 것으로 나타났고, 재무성과와 채용관리(.375), 재무성과와 평가관리(.356), 재무성과와 경력관리(.371)는 p<.05 유의 수준의 상관관계가 있는 것으로 분석되었다. 본 연구는 프랜차이즈 요식업 종사자의 인적자원관리가 경영성과에 미치는 영향을 분석함으로써 채용관리, 경력관리, 평가관리가 업무향상, 재무성과에 대한 특성 요인의 중요도를 파악하고 특성요인의 효과성을 검증하는데 연구의 의의가 있다.

Environment of Doing Business in East Asia : South Korean Experience

  • Malek, Jihene
    • 산경연구논집
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    • 제7권1호
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    • pp.19-25
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    • 2016
  • Purpose - The purpose of this paper is to aim to stress the importance of doing business environment in South Korean economy. The theoretical justification is based on neo-institutional theories and new business management including Porter's Model as main justifications of state intervention due to the market failures to promote a competitive environment of doing business. Research design, data and methodology - The methods to be taken is to provide a comparative performance analysis, and offer in terms of doing business and economic freedom sub-index complemented by Korean reforms diagnostics. Results - The main results underlined the key factors explain the success of business environment in South Korea such as: a simplified registration procedures, a target tax incentives, the removal of business barriers, the improvement of legislative and regulatory framework, target reforms, property right and technical norms, good governance and the quality of institution, a role of a well-functioning legal framework, a strong competition framework, and the transparency of regulation, etc. Conclusion - A competitive environment of doing business is based on the target national strategies, appropriate reforms responding to national needs and good governance system.

SW-CMM 개념을 활용한 의사전달관리의 진단 (Diagnosing communication management using SW-CMM concept)

  • 이선기;박정하
    • 시스템엔지니어링워크숍
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    • 통권1호
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    • pp.15-20
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    • 2003
  • Construction industry recognizes the necessity to manage is business from viewpoint of processes, and consider developing, evaluating and improving standard processes as important managerial target. SW-CMM provides basic framework for this process management. However, appropriate tailoring and adjustment are essential for SW-CMM concept to be applied to construction business. SW-CMM makes construction manager understand the capability of business process, based on which the priority of process improvement is judged. The capability is prescribed by common features. This paper introduces the basic frame for diagnosing construction business processes with SW-CMM, and presents the case study of analysing processes focusing on communication management.

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통합 공간자료 실무 활용에 관한 실험 연구 (Experimental Research of Business Practice Utilizing Geospatial Data)

  • 김형태;강창식;최보연;어양담
    • 한국측량학회:학술대회논문집
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    • 한국측량학회 2010년 춘계학술발표회 논문집
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    • pp.111-112
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    • 2010
  • The purpose of this research is to analyze the business process in which Korea Land & Housing Corporation utilizes spatial DB of NSDI(National Spatial Data Infrastructure) for compensation service. By the analysis of spatial data connected with compensation service, the influence of the matching error among spatial data on the business process for the service is identified and it is required to draw a direction for improvement in it.

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건설기업 BPM 구현을 위한 업무 프로세스 기반의 업무지원 시스템 연계모델에 관한 연구 -공정관리 업무 프로세스를 중심으로- (A study of relevant model of information management system based on business process for embodying BPM on construction company)

  • 이정우;송영웅;최윤기
    • 한국건설관리학회논문집
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    • 제10권6호
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    • pp.13-27
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    • 2009
  • 최근 건설기업은 글로벌 기업경쟁 환경과 수주경쟁 속에서 업무 효율성 증대를 위한 프로세스 경영체제에 대한 노력이 요구된다. 건설기업은 1990년 이후 프로세스 중심의 내 외부 업무구조를 개선하기 위하여 다양한 프로세스 경영기법이 도입되었으나, 그 효과는 일부 개선된 기능획득에 머물고 있다. 또한, 업무 프로세스의 효율성 향상을 위해 다양한 업무지윈 시스템들이 개발되었으나, 기능위주의 개별적 구축과 입 출력 정보 및 데이터 흐름에 초점을 둠으로써 업무프로세스 관리와 정보기술의 지원이 분리되는 업무-IT 분리현상(Business-IT divide)이 발생되었다. 본 연구는 업무-IT 분리현상의 개선 방법론으로서 BPM(Business Process Management)을 구현함으로서, 업무 프로세스를 기반으로 한 업무지원 시스템의 연계모델을 제안한다. 이를 통해 건설기업의 지속적인 프로세스 관리를 지원하며, 프로세스 수행시 요구되는 업무조건(참여주체, 업무정보, 업무지원 시스템의 기능)들을 연계함으로서 업무효율성 향상이 기대된다. 이를 위해 업무-IT분리현상으로 인해 건설기업의 업무 수행상 발생되는 문제점을 분석하여 연계모델의 개념과 아키텍처를 구성하였다. 연계모델의 구현을 위해 공정관리 업무의 전체 종 단간 업무프로세스를 분석하여 BPA(Business Process Architecture)를 작성하였으며, 각 업무 프로세스의 업무조건들을 상세분석하여, 건설기업의 주요 13개 업무지원 시스템의 주요기능과 연계하였다. 연계된 내용을 바탕으로 PDCA분석과 CRUD분석을 통해 업무 프로세스 기반 업무지윈 시스템 연계모델을 개발하였다.