• The Journal of the Korea Contents Association
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• v.7 no.10
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• pp.221-228
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• 2007

It is more important how to maintain and develop the company than starting any business. The matter of trust building in the early stage of start up company is a main cause to make or break business performance. This study analyzes the primary factor to the influence of matter of trust formation in the early stage of starting business at internet shopping mall. Also, We are here concerned with the strategies on the building brand to shopping mall of e-company and the increasing sales. To accomplish the aim of this paper is examined a concept of trust, consumer's purchase behavior and the factor of trust formation from the basis of preceding research, It was found from the result of an hypothesis testing for positive analyze that information quality, web design and shopping convenience influence factors to the initial trust.

• The Journal of Asian Finance, Economics and Business
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• v.8 no.1
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• pp.961-970
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• 2021

This study aims to examine the impact of service recovery in building customer loyalty through the mediating role of customer satisfaction and corporate image. This study also aims to examine the reciprocal relationship between customer satisfaction and corporate image in building customer loyalty. This study uses data from 126 consumers who have received recovery for a service failure in five logistics companies which operates in Southeast Sulawesi in Indonesia, namely; JNEs; J&T Express; Pandu Logistics; MEC; and TiKi. Data was collected using a questionnaire which was then distributed to all respondents via google form. The distribution of respondents at each logistics company provider was as follows: 19 respondents were customers of JNEs; 17 respondents were customers of J&T Express; 32 respondents were customers of Pandu Logistics; 21 respondents were customers of MEC; and 37 respondents were customers of TiKi's. The structural model developed in this study was tested using Partial Least Squared (PLS) method. The research found that service recovery has a direct effect on customer satisfaction and corporate image as positive and significant. Customer satisfaction and corporate image have a reciprocal relationship which then roles in building customer loyalty. Service recovery has an indirect effect on customer loyalty through the mediating role of customer satisfaction and corporate image.

• Proceedings of the Korean Institute of Building Construction Conference
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• 2011.05a
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• pp.145-148
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• 2011

As a futuristic construction model, building information model(BIM) based project management system(PMIS) and mobile PMIS have been showing visible sign. However, researches on the 3D BIM based PMIS using mobile device are hard to find, result from limitation of mobile device application(slow speed at huge BIM file, display size, and etc.) and undefined standard of business processes. Therefore, this research aims at studying feasibility of mobile BIM PMIS based on cloud computing as a business model. In case of applying mobile BIM PMIS, 3D drawings and integrated building informations are possible on mobile devices in real time. it would support increasing the productivity of project participants as designer, engineer, supervisor, and etc. Globally, BIM based PMIS and Mobile BIM system, cloud computing based mobile BIM simulator are in the concept or experimental phase, therefore it is possible to secure global leading technology of IT and construction merger in the mobile BIM.

• Journal of the Korea Institute of Building Construction
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• v.14 no.5
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• pp.459-465
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• 2014

This study is to suggest specialty contractors with countermeasures to construction orders falling off, one of the construction business indicators for the construction industry, by analyzing the impact of dwindling construction orders to business performance indicators of specialty contractors as well as identifying inter-relationships between those performance indicators. To do this study, a data was analyze for construction business indicators and business performance indicators of specialty contractors providing heavy equipment. For specialty contractors that provide and utilize heavy equipment, the amount of construction orders is imposing a lasting impact to the turnover ratio of current assets. Therefore, it is determined that a business strategy needs to be established in order to secure current assets to respond to decrease in construction orders.

• 한국IT서비스학회:학술대회논문집
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• 2006.05a
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• pp.134-141
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• 2006

Today, the role of IT is so important that it is regarded as a partner of business, not a simple supporter. The more important the role of IT becomes, the higher the level of business needs rises and the more customers want. In the market of IT, more and more enterprises are establishing ITSM processes based on the ITIL for these environments: however they are experiencing the processes of trial and errors because of the shortage of references To improve these problems, in this study, we developed the ITSM model defined by investigation of the instance to which we have applied the ITIL Continuous Service Improvement Process which contains five phases such as High level Business Objectives. Assessment. Measurable Targets, Process Improvement, Measurement and Metrics. This model is an ITSM building framework to understand the concepts over the length and breadth of ITIL and minimize the trial and errors appearing during the building of the ITSM processes, and this paper presents a plan to develop the frameworks.

• Proceedings of the CALSEC Conference
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• 2004.02a
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• pp.37-42
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• 2004

Information Quality Challenge ·Incomplete business process ·Islands of data ·Escalating costs ·No planned information architecture(omitted)

• World Technopolis Review
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• v.3 no.1
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• pp.2-16
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• 2014

• Proceedings of the Korean Institute of Building Construction Conference
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• 2015.11a
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• pp.192-193
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• 2015

Construction Cycle Trend Survey, which survey total value of orders and realized amounts monthly, is a valuable statistics that used to quick grasp or forecast the trend of domestic construction business. In recent periodical survey quality diagnoses, few professional users named a problem that Construction Cycle Trend Survey could not get together with the current state of the construction industry. This study examined weather Construction Cycle Trend Survey reflects the economic sentiment of construction business or not. Paired t test was performed between Construction Cycle Trend Survey and Construction Business Survey Index (CBSI), and significant differences were verified.

• Journal of the Korea Institute of Building Construction
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• v.4 no.2
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• pp.137-142
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• 2004

There was the time of IMF(1998) that management condition of construction business had been the worst. After that time, structural regulation was completed and financial structure was returned to normalcy(2001). At that time, the aim of this paper is that fifteen construction business are researched for process of management condition and capital structure after they is selected as samples for three years, also failure of two-groups is predicted as statistics analysis and multiple discriminant analysis for them. In this paper, It is researched financial statement of business by the forecast experiment of failure and analyzed statistically possibility of failure and success for financial ratio. For them, the fifteen companies of failure and the fifteen companies what were not the failure, for listed company, and the fourteen variables are selected and they are analyzed statistically according to Logit Analysis.

• Journal of the Korea Institute of Building Construction
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• v.6 no.2 s.20
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• pp.99-104
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• 2006

Among national properties of various governmental offices and departments, we focused on the public finance. Because the financial balance of national properties of governmental offices and departments has been in deficit. This study focuses on postal administration business which faces the financial crisis. The purpose of our study is to show devices for value improvement of postal administration business headquarters of Ministry of Information and Communication. Research was based on case researches and domestic post offices which were decided to rebuild. Problems of domestic postal administration business were first found out. And for its solutions, research on domestic and foreign cases were carried out, superior cases for benchmarking was regulated so that these can be applied to the post offices to be built or to be remodeled.