• Journal of the Korean Statistical Society
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• v.34 no.1
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• pp.39-47
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• 2005

We adopt the P/sub λ, T//sup M/ policy of dam to introduce a service policy with alternating service rates for a Poisson arrival queue, in which the service rate alternates depending on the number of customers in the system. The stationary distribution of the number of customers in the system is derived and, after operating costs being assigned to the system, the optimization of the policy is studied.