• Journal of Distribution Science
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• v.11 no.8
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• pp.5-14
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• 2013

Purpose - We live in a world of constant change and competition. Many airports have specific competitiveness goals and strategies for achieving and maintaining them. The global economic recession, financial crises, and rising oil prices have resulted in an increasingly important role for facility investment and renewal and the implementation of appropriate policies in ensuring the competitive advantage for airports. It is thus important to analyze the factors that enhance efficiency and productivity for an airport. This study aims to determine the efficiency levels of 20 major airports in East Asia, Europe, and North America. Further, this study also suggests suitable policies and strategies for their development. Research design, data, and methodology - This paper employs the DEA-CCR, DEA-BCC, and DEA-Malmquist production index analysis models to determine airport efficiency. The study uses data on the efficiency and productivity of the world's leading airports between 2006 and 2010. The input variables include the airport size, the number of runways, the size of passenger terminals, and the size of cargo terminals. The output variables include the annual number of passengers and the annual cargo volume. The study uses basic data from the 2010 World Airport Traffic Report (ACI). The world's top 20 airports (as rated by the ACI report) are investigated. The study uses the expanded DEA Model and the Super Efficiency Model to identify the most effective airports among the top 20. The Malmquist productivity index analysis is used to measure airport effectiveness. Results - This study analyzes longitudinal and cross-sectional data on the world's top 20 airports covering 2006 to 2010. A CCR analysis shows that the most efficient airports in 2010 were Gatwick Airport (LGW), Zurich Airport (ZRH), Vienna Airport (VIE), Leonardo da Vinci Fiumicino Airport (FCO), Los Angeles International Airport (LAX), Seattle-Tacoma Airport (SEA), San Francisco Airport (SFO), HongKong Airport (HKG), Beijing Capital International Airport (PEK), and Shanghai Pudong Airport (PVG). We find that changes in airport productivity are affected more by technical factors than by airport efficiency. Conclusions - Based on the study results, we offer four airport development proposals. First, a benchmark airport needs to be identified. Second, inefficiency must be reduced and high-cost factors need to be managed. Third, airport operations should be enhanced through technical innovation. Finally, scientific demand forecasting and facility preparation must become the focus of attention. This paper has some limitations. Because the Malmquist productivity index is based on the hypothesis of the, the identified production change could be over- or under-estimated. Further, as DEA estimates the relative efficiency. It also cannot generalize to include all airport conditions because the variables are limited. To measure airport productivity more accurately, other input variables and environmental variables such as financial and policy factors should be included.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.22 no.2
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• pp.71-80
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• 2014

Incheon international airport has tried to upgrade its image by hosting lots of international events and inviting celebrities as a honorary ambassador of airport. It is uncomparable to other airports all over the globe for incheon airport to utilize an honorary ambassador to promote airport. The purpose of this paper is to try to find out the PR effect of employing honorary embassador at Incheon airport, which has a positive impact on enhancing the image of Incheon airport. In other words, it should be considered the PR effect of honorary embassador has contributed to upgrading airport image resulting in the commitment of passengers. According to empirical research result, it is proven the attractiveness and trust of honorary embassador has not significantly positive impact on the airport's image. However it is also proven the PR activities of airport authority has a significant impact on the airport's image. Passengers believed the honorary ambassador has a high level of attractiveness and trust but they don't agree causal relationship among attractiveness, trust and airport image. That is, they are not interested in who is the honorary ambassador of airport but in the contents of airport's news article itself. The administrative implication is mentioned in the paper that airport authority should mainly focus on the contents of PR not the figure of the honorary ambassador.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.28 no.2
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• pp.47-52
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• 2020

Air transport demand is on a sharp rise due to growth in the aviation market. To prepare for this rapidly growing demand for aviation, airport operators are interested in the processing airport capacity. Airport throughput is determined to be the smallest of the facility capacities that make up the airport, but it is customary to determine the cost and time consuming runway capacity as airport capacity. Previous studies have shown that while recent studies have been conducted on airport capacity, there is little research on the criteria for determining capacity. In this study, we would like to determine the extent to which airport capacity is affected by the airport's operating hours and the resulting delays.

• 한국항공운항학회:학술대회논문집
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• 2016.05a
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• pp.178-191
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• 2016

Incheon International Airport (IIA) is trying to boost itself up for the Hub airport with a proactive marketing and large scale of airport expansion plan. Even the transfer rate of IIA for now is not high enough for a Hub airport, it is expected to keep increase for the future due to an effort to be the Hub. This study is to be made for setting the standards of airport planning as to the transfer rate based on the research of operational characteristics of Hub airport.

• The Korean Journal of Air & Space Law and Policy
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• v.9
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• pp.247-258
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• 1997

Inchon International Airport (IIA) is one of many new airports being constructed in the Asia Pacific region. IIA is located at the center of Northeast Asia connecting 43 major cities within 3.5 hour flight. With the sate-of-the-art airport facilities, IIA will also have the diverse functions of a modern airport for international business, where airport users can work and relax at the same time. It will be built for the multifunction of Pentaport - Airport, Businessport, Teleport, Seaport and Leisureport. IIA will be a leading hub airport for Northeast Asia in the coming 21st century. This paper will focus on the development plan for Inchon International Airport and its current status.

• Korean Institute of Interior Design Journal
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• v.21 no.6
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• pp.280-288
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• 2012

The globalized modern society has facilitated the borderless travel which always starts and ends at the airport. The airport now serves the gateway in spreading and delivering the culture, beyond the role of simply providing assistance to the transport means. Nowaday, the nations throughout the world expand the existing facilities or build the new airport competitively as the medium to link the travel and modern community as well as the symbolism of economic and technical improvement and it has been developed as a huge industry creating a high added value, beyond the simple transport services. Incheon International Airport has already been recognized as the world-class airport but still has a long way to go. It's necessary to develop the comprehensive cultural and art concept for sustainable value creation, instead of remaining as the airport with sophisticated facilities alone.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.20 no.2
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• pp.47-57
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• 2012

The strengthened aviation security measurements caused by increased terror threat all around the world have air passengers annoyed by uneasy treatment and some delayed process. The service level of air travel and competitiveness of airlines industry has been weakened also. The aviation security process is mainly conducted at an airport. The threat level of airport is not usually same airport to airport, and the quality of aviation security activity is neither same. However, ICAO requires every international airport to conduct similar process to ensure aviation security without considering situational difference of each airport. The paper has objectives to develop reasonable security measurements based on risk management concept. It studied the ways of achieving target level of security of an airport, considering the threat situation of the airport and its ability to conduct security procedures.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.22 no.1
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• pp.85-94
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• 2014

Incheon international airport has been successful, that is, the winner of Airport Service Quality (ASQ) evaluation performed by ACI(Airport Council International) for nine consecutive years. It goes without saying that such an outstanding performance was made not only by airport authority itself but by the collaboration among subcontractors at Incheon international airport. Since Incheon airport is showing more than 80% of outsourcing rate, it is important to mention and study the roles and functions of subcontractors who has made a major contribution to ASQ performance. According to empirical research in this paper, it was found out service attitude, communication skill and interdependence between airport authority and subcontractors were important factors affecting the ASQ score. It is also analyzed that those independent factors have an impact on ASQ performance through the intermediate factor of trust. As a result, service attitude and interdependence between airport authority and subcontractors have statistically a significant effect to the relational satisfaction and ASQ performance. It could be concluded that trust is significant factor determining the causal relationship among service attitude, communication skill, relational satisfaction and ASQ score.

• Journal of Korean Society of Transportation
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• v.29 no.1
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• pp.7-15
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• 2011

Recently, airport competitiveness measure is not only passenger and cargo throughput but also value-added activities of their hinterland and airport city. That is, airport competitiveness comes from airport versus airport to airport with their own-supplied city and hinterland connected with airport to provide diversified functions. This study surveyed and analyzed how to form a cluster focused on Incheon International Airport and what are important factors to form of cluster in achieving competences. These clusters need government's political support. In this case, there was a shortage of specialized human resources in competent local suppliers, and limited informations sharing.

• Journal of Distribution Science
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• v.15 no.7
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• pp.53-59
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• 2017

Purpose - In the airline industry, an airport plays an important role. There are a lot of employees who work at an airport, and most of the workers experience restraints regarding leisure activities. Thus, there is a need for studying the internal marketing in the airport to better serve the worker. Although there is a lack of well-structured research regarding the restrictions and satisfaction factors experienced by the airport employees for their leisure activities, this research studies how the restrictions and satisfaction factors influence each other in relation to the internal marketing in the airport. The purpose of this research is to provide a detailed, real time research method for studying the restrictions and satisfaction factors in relation to the internal marketing that are experienced by the airport employees regarding their leisure activities. Research design, data, and methodology - This survey was conducted for airport employees working in two shifts. The questionnaire is 152 copies. The analysis method was used as SPSS statistical package 21.0 and Netminer 4.0 program. Social networks were analyzed for leisure satisfaction and leisure restrictions. Results - As a result of analyzing the linkage between variables for leisure satisfaction, most of the variables of leisure satisfaction are satisfied with "psychological factor" and "social factor". However, "educational factor" and "environmental factor" are not satisfied. In order to improve the leisure satisfaction of airport workers in the future, it is necessary to have an environment where leisure activities can be performed and related education. As a result of analyzing the linkage between variables of leisure restrictions, most of the variables in leisure restrictions are "personal factors" and "temporal factors". However, there are few restrictions on "cost-efficient" and "environment-friendly". Conclusions - In the future, in order to reduce the leisure restrictions of airport workers, they need to reduce work stress, psychological time and leisure allowance for leisure activities. However, it is difficult to solve these problems due to realistic problems including the specificity of working at the airport. This research presents an interdisciplinary analysis of how the restrictions and satisfaction factors influence each other in order to further advance the understanding of the constraints and satisfaction that are experienced by the airport employees.