• 제목/요약/키워드: Work Overload

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Overload Detection and Control for Switching Systems using Fuzzy Rules

  • Rhee, Chung-Hoon;Rhee, Byung-Ho;Cho, Sung-Ho
    • The Journal of the Acoustical Society of Korea
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    • 제17권4E호
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    • pp.28-34
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    • 1998
  • In most switching system, the processing unit is designed to work efficiently even at relatively high loads, but when the offered traffic exceeds a particular level, the rate of completed calls can fall drastically. A single call handled by the switching system consists of a sequence of events or messages that has to be processed by the control unit. The control unit is not only incapable of handling all of the offered calls, but also its call handling capability can drop as the offered load increases. The real time available for call processing is a critical resource that requires careful management. Therefore, the overloading of this resource must be detected by a subscriber in the from of a dial tone delay or an uncompleted call which is either blocked or mishandled. The subscriber may respond by either dialing prematurely or by re-attempting a call. This action can further escalate the processors load, which is spent for uncompleted calls. Unless a proper control is used, the switching system can finally break down. In this paper, we paper, we propose a fuzzy overload detection and control method for switching systems, which can by generating fuzzy rules via fuzzy aggregation networks. Simulation results involving a switching system is given.

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Measurement and Modeling of Job Stress of Electric Overhead Traveling Crane Operators

  • Krishna, Obilisetty B.;Maiti, Jhareswar;Ray, Pradip K.;Samanta, Biswajit;Mandal, Saptarshi;Sarkar, Sobhan
    • Safety and Health at Work
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    • 제6권4호
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    • pp.279-288
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    • 2015
  • Background: In this study, the measurement of job stress of electric overhead traveling crane operators and quantification of the effects of operator and workplace characteristics on job stress were assessed. Methods: Job stress was measured on five subscales: employee empowerment, role overload, role ambiguity, rule violation, and job hazard. The characteristics of the operators that were studied were age, experience, body weight, and body height. The workplace characteristics considered were hours of exposure, cabin type, cabin feature, and crane height. The proposed methodology included administration of a questionnaire survey to 76 electric overhead traveling crane operators followed by analysis using analysis of variance and a classification and regression tree. Results: The key findings were: (1) the five subscales can be used to measure job stress; (2) employee empowerment was the most significant factor followed by the role overload; (3) workplace characteristics contributed more towards job stress than operator's characteristics; and (4) of the workplace characteristics, crane height was the major contributor. Conclusion: The issues related to crane height and cabin feature can be fixed by providing engineering or foolproof solutions than relying on interventions related to the demographic factors.

COVID-19 상황에서 나타나는 재택근무자 테크노스트레스 모델에 관한 연구 (Confirmatory Study on Telecommuters TechnoStress Model Under COVID-19)

  • 김수형;이정우
    • 한국IT서비스학회지
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    • 제20권5호
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    • pp.55-71
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    • 2021
  • Technostress management is increasingly getting important as ICT advances and infiltrates every job and task. Especially with the advent of COVID-19, workers had to switch to teleworking utilizing ICT extensively. In this study, we developed a research model explaining antecedents and their impacts on technostress in telecommuting context, especially under the COVID-19 situation. The result revealed that techno-complexity, techno-invasion, and techno-overload are the dominant factors that affect the negative psychological responses in the COVID-19 situation. Among them, we found that techno-overload maintain the most significant influence. It is due to the lack of instant feedback on workload allocations in telework and the lack of adjustment period with the sudden shift to telecommuting. In the case of techno-complexity, employees seem to experience difficulty acquiring new technical skills. Finally, the techno-invasion came out significant, signifying the infiltration of working space by home-related activities. The emotion-focused coping strategy had a moderating effect. In contrast, the problem-focused coping strategy had no significant effect, indicating that an appropriate emotional coping strategy is more important for workers undergoing extreme changes in the work environment. Subsequently, practical and theoretical implications, limitations, and future research directions are discussed.

Investigating the Effects of Job Stress on the Distraction and Risky Driving Behaviors of Food Delivery Motorcycle Riders

  • Ching-Fu Chen
    • Safety and Health at Work
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    • 제14권2호
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    • pp.207-214
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    • 2023
  • Background: Occupational safety issues related to food delivery riders emerge with evidence of an increase in associated traffic accidents and injuries along with the rapid growth of the online food delivery business. This paper focuses on food delivery riders' job stress and investigates its relationships with both antecedents and risky riding outcomes. Method: Survey data were collected from 279 Taiwanese food delivery motorcycle riders and analyzed using hierarchical regression analysis. Results: The results show that job overload and time pressure positively impact riders' job stress, while self-efficacy slightly reduces job stress. Job stress positively leads to risky driving behavior and distraction. In addition, time pressure can strengthen the impact of job overload on job stress. Riders' risky riding attitude can also strengthen the impacts of job stress on risky riding behaviors and distraction. Conclusion: This paper advances the literature on online food delivery as well as the occupational safety improvement of food delivery riders. Specifically, this study provides insights into the job stress of food delivery motorcycle riders and the effects of job characteristics and risky behavioral consequences.

도시 주부의 가사노동에 대한 의식과 만족도간의 관계연구 (A Study of the Relationship Between the Housewives Consciousness and Satisfaction for the Household Work)

  • 박인경;이정우
    • 가정과삶의질연구
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    • 제4권2호
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    • pp.103-117
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    • 1986
  • The purpose of this study is to provide the basic information for the improvement of housewives consciousness and satisfaction of household work by analyzing the data regarding the housewives consciousness and satisfaction toward household work. The research problems was described as follows; 1) How independent variables influence the housewives consciousness of household work. 2) How independent variables influence the satisfaction of household work. 3) How relate the housewives consciousness and the satisfaction of household work. The research was conducted on 354 housewives in Seoul during the end of January and the beginning of March, 1986. As for the measurement of the instrument, questionnaire with 46 items was made by investigator. The data were analyzed by frequency, percentage, mean and t-test, F-test, Scheffe-test, Pearson-r. The results were summarized as follows; 1) Among the independent variables, the ages of housewives, durations of marriage, psychologica satisfaction were variables to have influence on the housewives consciousness towark household work. 2) Among the independent variable,s the socio-economic status, durations of marriage, psychological satisfaction were variables to have influence on the satisfaction of household work. 3) There were strong positive correlationship between the housewives consciousness and the satisfaction of household work. As a result, it is necessary to minimize the repetition and the overload of house-hold chores through the rationalization of household work and also to divide householdwork properly to family members. We let the housewives feel that her ability can be obtained from the household work. Especially the housewives must have a clear and a high level of consciousness of the household work an expect to receive high value of her household work from the family members. In order to do so, it seems to be important that housewives makes on great effort to have a positive value system and attitudes toward the consciousness and satisfaction of household work. We also must develop those factors through school and home education.

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치과기공사의 근무 환경 및 업무특성 평가에 관한 연구 (A Study on Working conditions and Characteristics of Dental Technicians)

  • 송재상;홍영호;최상준
    • 대한치과기공학회지
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    • 제33권4호
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    • pp.379-390
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    • 2011
  • Purpose: This study was conducted to improve the working conditions of dental technicians, through survey for working conditions related to perform one's duty, the extent of personal exposure to substances hazardous and complaint rate and factor of job stress and subjective symptom on musculoskeletal disorders. Methods: Using four types of structured questionnaires: social and demographic factor; the actual conditions of working space; working conditions; and characteristics of dental technicians, respondents filled in the questionnaires and the results were analyzed statistically. Results: The evaluation of comfort in working place found that satisfaction level on indoor noise was the lowest with 2.6 on a five-point scale and privacy space followed 2.8 point. In reasons for dissatisfaction with job, over workload ranked the highest by 25.4% and role overload had the highest by 39.5% in job stress factors. Based on the results, we could draw conclusion that dental technicians were unsatisfied with role overload and heavy workload a day. In reasons for musculoskeletal symptom prevalence, long-patient work was the highest by 24.1%. It was thought to cause dental technicians need deep procession and long-patient work due to the nature of their job. Conclusion: In conclusion, noise reduction and privacy space are required to improve job efficiency of dental technicians. In addition; we need to think of ways to increase the job satisfaction with adequate rest while deep procession and long-patient working.

가설구조물 안전성 확보 방안 연구 (Study on the Safety Assurance for the Temporary Structures)

  • 이정석;문성오;윤예빈;임남기;오태근
    • 한국안전학회지
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    • 제33권1호
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    • pp.73-80
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    • 2018
  • According to the statistics publication of KOSHA, more than half of serious accidents at the construction sites were related to the temporary works and/or the temporary structures such as scaffoldings, shores, earth retaining walls, etc. The structural failures are occurred because of the overload acting on the structures or lack of performance of the one or more members of the structures. For the prevention of the collapse accidents relating to the temporary structures at the construction sites, we have to control construction processes not to occur the overload and also to control the performance and quality of each member of the temporary structures. MOLIT has amended the "Construction Technology Promotion Act" on Jan. 7th, 2015 to ensure the structural safety of the temporary structures. According to the Act, the designers of the construction design projects should check the structural integrity of the structures including the temporary structures and the construction companies have to let 'the Relative Professionals' confirm the structural integrity of temporary structures, the shores(${\geq}5m$ high) and the scaffolds(${\geq}31m$ high), before construction. Also, MOLIT has amended the "Regulation for Construction Technology Promotion Act" on Jul. 4th, 2016 for quality management and testing of temporary equipments. According th this regulation, the construction companies and supervisors should manage and test the temporary equipments before using them. In this paper, the standard drawings of the shores(< 5 m high) and the scaffolds(< 31 m high) and the amended "Business Guideline for Quality Management of Construction Work" are presented. As the result of this study, MOLIT noticed the amended "Business Guideline for Quality Management of Construction Work" on Jul. 1st, 2017.

맞벌이 부인의 가족지원서비스 필요도 결정요인 : 전문직과 생산직 모델 비교 (Determinants of Dual-earner Wives' Needs for Family-supportive Services: A Comparison of Professional and Blue-collar Models)

  • 이명신
    • 한국사회복지학
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    • 제36권
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    • pp.199-228
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    • 1998
  • 맞벌이 부인의 가족지원 서비스 필요도를 결정짓는 요인을 조사하기 위해, 맞벌이 부인의 스트레스와 역할과중을 증대시키는 직장과 가정의 상황 구조적 요인들을 나타내는 여섯 가지 스트레스원, 역할과중, 스트레스, 네 종류의 맞벌이가족 지원서비스 (보육비지원 서비스, 직장내 보육서비스, 휴직제도, 유동근무제도)에 대한 필요도 간의 상호 관계를 설명할 수 있는 포괄적인 이론모델을 개발하였다. 맞벌이가족 지원서비스 필요도를 결정짓는 요인에 있어서의 계층간 공통점과 차이점을 비교하기 위해, 전문직 맞벌이 부인과 생산직 맞벌이 부인의 모델을 별도로 개발하여 비교하였다. 본 연구에서 개발된 모델은 진주.사천지역에 거주하는 234명의 전문직 맞벌이 부인과 208명의 생산직 맞벌이 부인으로부터 수집된 설문조사 자료를 통하여 검증되었다. 공변량 구조분석을 이용하여, 변인들 간의 구조관계를 설명할 수 있는 최적의 이론구조모델이 선정되었다 (전문직 모델: df=141, GFI=0.928, CFI=0.965; 생산직 모델: df=141, GFI=0.902, CFI=0.912). 자료분석 결과, 현재 이용 중인 보육서비스에 대한 불만족도가 높을 수록, 근무시간이 길 수록, 맞벌이 부인들의 역할과중은 증가하며, 역할과중은 스트레스를 증가시키는 것으로 나타났다. 스트레스가 증가할 수록, 맞벌이 부인들은 휴직제도를 필요로 하는 것으로 나타났다. 한편, 자녀가 어릴 수록 보육비 지원서비스를 필요로 하고 있으며, 자녀의 나이가 증가될 수록 유동 근무제도를 필요로 하는 것으로 나타났다. 보육비지원 서비스에 대한 필요도가 높을 수록 직장내 보육서비스에 대한 필요도가 높으며, 직장내 보육서비스의 필요도가 높을 수록 휴직제도에 대한 필요도가 높게 나타났다. 또한 휴직제도에 대한 필요도가 높을 수록 유동근무제도에 대한 필요도도 높게 나타났다. 이와 같은 전문직과 생산직 맞벌이 부인 모두에게 일반화될 수 있는 9가지 공통적 인과관계를 제외하고는 전문직과 생산직 부인의 서비스 필요도 결정요인에 있어 상당한 차이점이 발견되었다. 두 집단의 공통적 요인과 차별적 요인에 대한 논의를 바탕으로, 각 직장의 환경과 개인의 필요에 따라 맞벌이 부인이 가장 필요로 하는 서비스를 차별적으로 제공할 수 있는 방안이 제시되었다.

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노인요양시설 사회복지사의 직무환경과 개인적 성향이 소진에 미치는 영향 (The Effects of Elderly Care Facility Social Workers' Work Environment and Personal Tendencies on Their Exhaustion)

  • 홍석자;서상범
    • 사회복지연구
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    • 제42권4호
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    • pp.187-216
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    • 2011
  • 본 연구는 노인요양시설에 종사하는 사회복지사의 직무환경(역할갈등, 역할모호성, 역할 과다, 보상체계의 적절성)과 개인적 성향(정서적 공감성, 인지적 공감성, 외적 귀인성향, 내적 귀인성향)이 사회복지사의 소진(감정적 고갈, 개인적 성취감 저하, 클라이언트에 대한 비인격화)에 미치는 영향을 검증하여 노인요양시설에 종사하는 사회복지사의 소진을 예방할 수 있는 방안을 제시한 것이다. 노인장기요양기관으로 지정된 노인요양시설에 근무하는 사회복지사를 대상으로 설문조사를 실시, 수집된 총 312부의 자료를 기반으로 구조방정식모형을 통해 분석한 결과, 직무환경인 역할모호성은 개인적 성취감 저하와 클라이언트에 대한 비인격화에, 역할갈등과 역할과다는 감정적 고갈과 클라이언트에 대한 비인격화에 각기 유의미한 정(+)의 영향을 미치는 것을 알 수 있었으며, 개인적 성향인 인지적 공감성과 내적 귀인성향은 개인적 성취감 저하에 부(-)의 영향을, 외적 귀인성향은 감정적 고갈과 클라이언트에 대한 비인격화에 유의미한 정(+)의 영향을 미치는 것으로 알 수 있었다. 본 연구는 노인요양시설에 종사하는 사회복지사의 소진을 직무환경 뿐 아니라 개인적 성향에 주목해서 조명했다는 면에서 의의를 가진다.

국내 간호사의 우울 관련 문헌분석 (Literature Review of Studies on South Korean Nurses' Depressive Symptoms)

  • 박영숙;김정희
    • 한국직업건강간호학회지
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    • 제28권3호
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    • pp.125-137
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    • 2019
  • Purpose: The purpose was to investigate the literature on depression among South Korean nurses in order to identify overall trends regarding depression. Methods: Forty-five papers published between 1998 and 2017 in three Korean databases-RISS4U, DBPIA, and KISS-were analyzed. Results: Depression showed significant positive associations with job stress, burnout, intent to leave, and somatic symptoms such as fatigue and trouble sleeping. Poor work environments such as staff shortage, work overload, and shift work were also positively associated with depression. Higher job satisfaction, resilience, self-efficacy, self-esteem, and social support were negatively correlated with and acted as significant buffers against depression. Conclusion: These results indicate that healthcare policymakers must pay more attention to the management and prevention of nurses' depression. In order to effectively do so, poor work conditions, which involve long working hours, high patient-to-nurse ratios, and extreme workloads, should be improved. Simultaneously, nursing managers should implement initiatives such as counseling and competency improvement programs, and stress management to reduce and prevent depression among nurses and strengthen their positive competency. Also, further research is required to clarify the prevalence of depression in South Korean nurses, with more meta-analyses also required to identify variations in depression rates owing to various factors.