• Title/Summary/Keyword: Work Delivery using SNS out of Duty Hours

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The Influence of Work Delivery using SNS out of Duty Hours on Job Performance (업무시간 외 SNS를 통해 업무전달이 직무성과에 미치는 영향)

  • Cui, Hang-Hang;Kwon, Hyeok-Gi
    • Journal of Digital Convergence
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    • v.20 no.2
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    • pp.107-116
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    • 2022
  • In the Chinese workplace, the use of SNS such as Wechat and QQ for work delivery out of duty hours has become a very common phenomenon, which is also known as the "new night shift". This study is to empirically analyze the effect of work delivery using SNS out of duty hours on job performance. A questionnaire survey was conducted with 310 Chinese workplace employees. In order to verify the hypothesis, structural equation model analysis will be implemented. Analyzing the questionnaire data and receiving frequent work delivery using SNS out of duty hours will increase job stress, aggravate the conflicts between work and family, and lead to the decrease of job engagement and job performance. The study provides implications for the establishment of related theories by providing a different view form previous research results that work delivery using SNS out of duty hours will definitely improve job performance. In addition, in future studies, it will be necessary to analyze the effect of the moderating effect in converging these conflicting views.