• Title/Summary/Keyword: Websites Evaluation

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Analysis of Website Services of Support Center for Childcare of Districts (시군구 육아종합지원센터 웹사이트 서비스 현황 분석)

  • Chung, Hoe Wook;Kim, Kyoung Mi
    • Korean Journal of Child Education & Care
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    • v.18 no.2
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    • pp.217-230
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    • 2018
  • The purpose of this study is to investigate the consumer centered on-line services of Support Center for Childcare(SCC) of districts. For this purpose this study analyzed the 69 on-line services in websites of SCC. The materials used to evaluate the website services in this study were revised from Lee(2009)'s, Moon(2005)'s and Lee(2005)'s study. The evaluation categories are composed of information providing services, complaints handling services, online participation services, and usability services. The result of this study are as follows. First, in the aspect of information providing services, introduction to SCC, main business of SCC, and related website ranked high. Second, in the aspect of complaints handling services, complaint service board and complaint process notice ranked high. Third, in the aspect of online participation services, on-line application and reservation ranked high. Fourth, in the aspect of usability services, integrated searching, site map, and personal information protection ranked high. The results of this study showed that websites of SCC of districts tried to various services to communicate the consumers. Also the results of this study revealed the contents and problem of websites of SCC, and implied the more systematic and efficient services of SCC.

A Study on the Evaluation and Improvement of Accessibility in Korean Online e-Journal (국내 온라인 학술지의 접근성 평가 및 개선에 관한 연구)

  • Boseong, Jang
    • Journal of the Korean Society for Library and Information Science
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    • v.56 no.4
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    • pp.161-180
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    • 2022
  • This study aims to improve the accessibility of websites that can search for online e-journals and check the original text, and the accessibility of web contents in the form of article papers. In order to publish online e-journals in Korea, article contribution management system is used, and services are provided through public or private academic DB companies. There was no content related to accessibility in the publishing and editing stage of online e-journals. In the case of foreign countries, objective to comply with Level AA of WCAG 2.1 to improve accessibility of websites and web content. In addition, the level of accessibility of academic journals is guided through VPAT. In order to improve access to web content in online journals, Accessibility matters are added to the academic society's editorial and publication regulations. Accessibility education should be provided to journal editors. Accessibility checklists should be developed and researchers should verify themselves. To improve the accessibility of online e-journals to websites, For equal use, various convenience functions should be provided when using the website. It guides the accessibility function to the article contribution management system. Each academic and academic DB company should be required to submit a Korean VPAT.

The Study on Performance Evaluation and Improvement of the Information System for the Disabled (장애인관련 정보시스템의 성과평가 및 개선 방안에 관한 연구)

  • Lee, Seung-Young;Ho, Seung-Hee;Chae, Young-Moon;Kim, Deog-Young
    • The Korean Journal of Rehabilitation Nursing
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    • v.10 no.1
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    • pp.45-57
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    • 2007
  • Purpose: The study tried to suggest the ways to improve the national disability welfare information projects with evaluating the present condition of the projects. Method: Firstly, the study analyzed the disability information system and disability websites. Secondly, the study found out the problems of the registration of disability and management system through the situation analysis. Finally, the study conducted a survey of the disabled and the information system workers and performance evaluation of the information system. Result: The study offered a proposal of The Disability Unity Management System(DUMS) for the disability registration and management. When the disabled visit the hospital or the public health center, their information is registered automatically in The Disability Unity Management System(DUMS), which helps not to miss out the disability registration. Through this system, they are given the proper service which they need, and the information can be shared with the facilities providing the service for the disabled. Conclusion: The Disability Unity Management System(DUMS) contributes significantly in avoiding the repetition of the support for the disabled and improving the quality of service.

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A Study of Efficient Operation Plan through Family Restaurant Websites Evaluation (패밀리 레스토랑 웹사이트 평가를 통한 효율적인 운영방안에 관한 연구)

  • 김장익;김진영
    • Culinary science and hospitality research
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    • v.9 no.2
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    • pp.64-84
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    • 2003
  • There is this research that supply better experience and satisfaction of most suitable in users standpoint to users through family restaurant website importance and assessment of satisfaction. Also, there is purpose of this research to supply pendulum in family restaurant internet marketing strategy establishment that website can achieve continuous role as marketing means to be not public information that drive revisit and substantial restaurant visit. Family restaurant website estimation received satisfaction assessment which do not get in importance (expected value) in general as analysis result. In other words, domestic family restaurants website are doing construction. operation by marketing means but real users are various interaction part that can collect and achieve about customer opinion except design part that can do to emboss company's image could see side that satisfaction is unenchanted and presented improvement way in website construction. operation on contents part of various and correct information offer and so on that customer infancy strategy part and user of event and coupon event etc. that is distinction robbers need. Also, realization possibility for restaurant prescription that latent customers who use net can raise family restaurant website revisit and substantial sale could see side. Ditto improvement way in that family restaurants construct and operate website conclusively as a marketing tool that public information is not that three offers satisfaction of most suitable to latent customers who use existent net to website as can achieve continuous role contribute.

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A Comparative Study of Phishing Websites Classification Based on Classifier Ensemble

  • Tama, Bayu Adhi;Rhee, Kyung-Hyune
    • Journal of Korea Multimedia Society
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    • v.21 no.5
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    • pp.617-625
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    • 2018
  • Phishing website has become a crucial concern in cyber security applications. It is performed by fraudulently deceiving users with the aim of obtaining their sensitive information such as bank account information, credit card, username, and password. The threat has led to huge losses to online retailers, e-business platform, financial institutions, and to name but a few. One way to build anti-phishing detection mechanism is to construct classification algorithm based on machine learning techniques. The objective of this paper is to compare different classifier ensemble approaches, i.e. random forest, rotation forest, gradient boosted machine, and extreme gradient boosting against single classifiers, i.e. decision tree, classification and regression tree, and credal decision tree in the case of website phishing. Area under ROC curve (AUC) is employed as a performance metric, whilst statistical tests are used as baseline indicator of significance evaluation among classifiers. The paper contributes the existing literature on making a benchmark of classifier ensembles for web phishing detection.

Public Internet Service and Customer Satisfaction with a Focus on Public Agencies in Korea (정부기관이 제공하는 인터넷 서비스의 고객 만족도 측정 및 평가)

  • Park, Hee-Jun;Son, Seok-Hee;Kim, Hong-Sung
    • Journal of Korean Society for Quality Management
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    • v.39 no.4
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    • pp.565-572
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    • 2011
  • Internet development requires the evaluation of secure Internet service quality. This study evaluated public Internet service quality categories and items based on the eQual program developed by Barnes & Vidgen (2006). Using a questionnaire designed to test Internet service qualities for public websites designed by The Knowledge and Information Resources Management Project, we examined 707 users and then measured the effects of service quality factors on customer satisfaction. In conclusion, we found that information quality, usability, and service interaction had a positive effect on customer satisfaction.

A Comparative Study of Phishing Websites Classification Based on Classifier Ensembles

  • Tama, Bayu Adhi;Rhee, Kyung-Hyune
    • Journal of Multimedia Information System
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    • v.5 no.2
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    • pp.99-104
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    • 2018
  • Phishing website has become a crucial concern in cyber security applications. It is performed by fraudulently deceiving users with the aim of obtaining their sensitive information such as bank account information, credit card, username, and password. The threat has led to huge losses to online retailers, e-business platform, financial institutions, and to name but a few. One way to build anti-phishing detection mechanism is to construct classification algorithm based on machine learning techniques. The objective of this paper is to compare different classifier ensemble approaches, i.e. random forest, rotation forest, gradient boosted machine, and extreme gradient boosting against single classifiers, i.e. decision tree, classification and regression tree, and credal decision tree in the case of website phishing. Area under ROC curve (AUC) is employed as a performance metric, whilst statistical tests are used as baseline indicator of significance evaluation among classifiers. The paper contributes the existing literature on making a benchmark of classifier ensembles for web phishing detection.

Heuristic Usability Evaluation for Entertainment Websites in Japan (일본 엔터테인먼트 웹사이트의 원활한 이용을 위한 사용자 평가)

  • Tak, Hyun;Yu, So-Young
    • Proceedings of the Korean Society for Information Management Conference
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    • 2014.08a
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    • pp.91-94
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    • 2014
  • 본 연구는 일본 엔터테인먼트 웹사이트 이용하는 한국인 이용자의 원활한 이용을 위하여 사용성을 향상 시키는 것에 목적을 두고 진행된 연구이다. 이론 조사를 통하여 사용성에 관하여 조사하였고 이를 통하여 10가지 평가 요소들을 체크리스트를 이용하여 사용성 평가를 하였다. 사용성 평가에는 5개의 웹사이트를 이용하였으며 각각의 웹사이트에서 나타난 문제점을 확인하였고 그에 대한 3가지의 개선 방안을 제시하였다. 첫 번째로 이전 페이지로 돌아가기 기능 제공 및 검색 기능 추가와 개인화 서비스 제공하여 이용자의 통제권을 늘려주는 것, 두 번째로, 명확한 오류 메시지의 제공과 시스템의 오류를 전제로 하는 오류 메시지 구성 및 확인버튼 클릭 후 경고 메시지 제공을 통하여 명확한 오류메시지 전달과 이용자 실수에 대한 방지 방법의 확충, 마지막으로 웹사이트 이용을 위한 도움말을 제공하여 웹사이트의 원활한 이용을 도울 것을 제시하였다.

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A Study on the Optimal Availability of the Government Institution Websites - Focused on the Capacity Evaluation and Management of the Main Page of the Website (행정기관 웹사이트의 최적의 가용성에 대한 연구 - 메인 화면의 용량 평가와 관리를 중심으로)

  • Moon, Hyung-Nam
    • Journal of Digital Convergence
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    • v.15 no.2
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    • pp.81-88
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    • 2017
  • I conducted a study on the capacity evaluation and management of the main homepage screen to improve the availability of government institutions. As a result of three times evaluating the size of the homepage main page of the major institutions, the capacity of the homepage of the institution was very enormous, and when there were many concurrent users, the server was easily loaded. Governmental management guidelines are needed to fundamentally solve these problems, with the periodic and ongoing homepage management of each institution. In the future, the web site management detailed checkpoints should be additionally established in the government web site installation and management guidelines, and the recommended checking items; homepage performance evaluation, lightening homepage capacity.

The influence of evaluation factors of overseas direct sales website on the continuous intention of Chinese consumers (대(對)중국 역직구사이트 평가요인이 지속적 이용의도에 미치는 영향)

  • Son, Je-Young;Kang, In-Won
    • Korea Trade Review
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    • v.43 no.3
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    • pp.219-243
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    • 2018
  • This study focused on the rapidly growing Chinese market by developing an evaluation model for overseas direct sales websites for Chinese consumers. In addition, we developed specific strategic alternatives for each sub-market by conducting multi-group analysis for each consumer's characteristics. Results showed that the level of concern about site use had a stronger impact on persistent use behavior. In addition, among antecedents that affect the level of assurance and concern, we found that these includes not only the perceived benefits and perceived risk factors identified in previous studies but also social-cultural factors. In addition, this study compares the evaluation of overseas direct sales website according to the level of involvement of users. This study analyzes the differences in coefficients among the paths and suggest practical implications for each group.

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