• Journal of the Korean Society for information Management
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• v.22 no.2 s.56
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• pp.103-124
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• 2005

This study analyzed the web style guide of five foreign university library web sites and extracted the web site components of main university libraries in ten domestic areas and then drew the common factors from the components. This study also found out the unity and rule in the general design trends of university library web sites. In order to do this, the results for the usability and accessibility of university library web sites were applied to this study. And being based on it. this study presents the web style guide components of the university libraries which are the factors to endow the web site with the consistently visual identity.

• Journal of the Korea Society of Computer and Information
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• v.11 no.5 s.43
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• pp.139-148
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• 2006

This study is intended to propose quality criteria and Web metrics for usability quality evaluation of multimedia Web sites. Recently, applications of the Web sites are not limited to the area of industry and operating as it integrates the new technology. Also as information super highway becomes common with development or network technology, multimedia Web site is on the rise due to various use of multimedia attributes. Therefore this study expands to apply HTML based Web site quality evaluation studied in Software engineering, HCI, Hypermedia to multimedia Web site, and suggests new metrics by integrating flash usability which is expanding its portion in multimedia Web site lately. The Web metrics proposed in this study are verified by heuristic evaluation from a group of expert. It analyses the results of quantitative and qualitative qualify evaluation on Web Award Korea by comparing the award-winning, high-quality Web site with non-winning Web sites. This study can be used to establish guideline for high-quality multimedia Web site development in the future.

• Journal of the Korean Society for information Management
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• v.28 no.3
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• pp.197-217
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• 2011

Web accessibility refers to the practice of providing equal access to web sites to people without and with disability. This study aims to investigate the web content accessibility of 153 university libraries in Korea, and further suggest the approach to implement an effective university library web site to meet Korean Web Content Accessibility Guidelines(KWCAG). Survey was conducted with two steps. The first step was to find out the general level of web accessibility of all university library web sites using an automatic appraisal tool, KADO-WAH2.0, and the detailed examination of web accessibility check items was limited to 19 web sites which proved excellent in automatic appraisal. Regretfully, the result says that there is no perfect web site. Therefore every university library is advisable to make good use of the findings to meet all the requirements of KWCAG. In particular, the basic requirements, such as voice service, resizing and highlighting text, must be fulfilled by priority and to almost all contents.

• Korean journal of food and cookery science
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• v.26 no.3
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• pp.229-237
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• 2010

This study was conducted to suggest potential future directions in the effective operations of food safety information on the internet. This study consisted of two sections. The first section was a survey that was performed by 186 dieticians in Daegu and Gyeongbuk area. The second section was the assessment of the quality of food safety information on the internet. 163 web sites that provided food safety information on three major searching engines using the search words 'food safety' and 'HACCP' were investigated. The trained panels evaluated the contents of the web sites using a 3-point scale assessment tool. The data collected data from the questionnaires were statistically analyzed using the SPSS package program (version 14.0). The results of this analysis were as follow. The primary purpose of internet usage by detitians was to search for information (87.2%). In addition, the detitians' satisfaction degree of food safety information on the internet was 3.17 out of 5 points. The operators of web sites that were evaluated by the researchers were business and industries (76.1%), public organizations (15.3%), and individuals (8.8%). The following four items, update of content, offer scientific basis or explanation of content, offer useful information and new informations, should be improved immediately. Among evaluation items, six items were shown to be significantly different according to the operators of web sites. The evaluation scores of web sites that were operated by public organizations were significantly higher than those of web sites operated by individuals or business and industries. In conclusion, regular and consistent qualitative evaluation of web sites is needed to improve the quality of information that is provided via the internet. In addition, web sites that provided information on food safety should be actively operated by public organizations.

• Proceedings of the Korea Information Processing Society Conference
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• 2011.04a
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• pp.544-546
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• 2011

Due to the explosive growth of online social network users, large numbers of users discover these social network sites are a place where they can be able to spend their spare time, share feelings, ideas freely, and to search for new friends or partners. These web sites give an opportunity for its users to socialize with new people and to keep in touch or reconnect with current or old friends and families across disperse continents via these web sites, which traditionally replace the traditional methods. These social network web sites need careful investigations and findings on the usability for effective interactivity and more usability. However, little research might have previously invested on the usability of these on social network web sites. Therefore, we propose a new framework to study the usability of these social network sites. We namely call our framework "Interactivity". This framework will enable us to assess the usability of the social network sites. It will provide an overview of the user's behavior while interacting in these social network web sites. Measurement of the interactivity will be measured using Camtasia software. This software will entirely capture the interactivity of users including the screen and the movements, which the screen and the motion of the user action will undergo to analysis at the end of our research.

• Culinary science and hospitality research
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• v.16 no.2
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• pp.31-48
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• 2010

The purpose of this study was to examine the influence of food service web site users' functional recognition extent on switching behaviors. For this, a survey of web site users was carried out. As for analytic methods, frequency analysis was used to examine respondents' demographic features. In addition, simple regression analysis and multiple regression analysis were carried out used to look into the influence of functional recognition of food providers' web sites on switching behaviors. Study findings are as follows: all the functional variables such as entertainment, advertisement & public relations, communication and purchase decision-making function have significant influence on users' switching behaviors. When users' recognition extent of food providers' online web sites is high, their switching behavior is also high. In particular, the following clause have the greatest influence upon users' switching behaviors pattern. In the function of entertainment, (1) it is easy to search on web site; in the advertisement function, (2) the image of restaurant can easily be recognize; In the communication function, (3) the image of new products can be seen with ease; and in the purchase decision-making function, (4) web sites are easily accessible.

• Journal of Korean Society for Quality Management
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• v.40 no.2
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• pp.219-230
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• 2012

These days, getting a gob is emerging as a hot social issue, and specialized sites offering job information are rapidly increasing. On the contrary of quantitative increase, job information sites have lots of problems with respect to satisfying customer's needs. This study is designed to explore web-site service quality factors in job information site, and relationship among characteristic web service quality, customer satisfaction, relationship quality and reuse intention. In this study we found that customer satisfaction is prior to relationship quality, which decide long-term customer relationship. And also, Trust which is one of the relationship quality and customer satisfaction affect customers reuse intent respectively. This study also found that characteristic service quality in related to job information site can be composed of four factors such as delivery of information, customization, web design and interaction. Delivery of information, web design and interaction affect trust, and web design and interaction affect customer satisfaction. And also relationship quality is prior to reuse intention.

• Proceedings of the Korean Society for Emotion and Sensibility Conference
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• 2002.05a
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• pp.51-56
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• 2002

Information Technology is becoming ubiquitous. Our lifestyle is changing due to this digital revolution. Many researchers had been working on exploring the meaning and ways to realize the comfortability in physical sites. With the appearance of huge amount of Web sites, which provide a variety of services like electronic commerce, network game, search engines and so on, there are many researchers working on the definition of Web Usability. In this research, we go one step forward, by exploring the meaning of Web Comfortability, based on Kansei Engineering methods.

• Journal of Digital Convergence
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• v.5 no.1
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• pp.141-157
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• 2007

Due to the development of Internet and networking technologies, it is much more easier to get in touch with public service through the web services such as tax, travel information, getting a job, etc. In order to measure the quality of official government web sites, we are to test the difference between the web quality of the government sites and the offline feature of the same official service by means of customer perspectives. The resulting of this study show that the quality of official web site has been improved so far though such areas as privacy, security needed to be updated. Especially the web interface or contact point of the digital media should be reflected customer's need so that the online materials may be quickly updated according to the request of client's.

• Journal of the Korean Society for Library and Information Science
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• v.32 no.3
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• pp.207-230
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• 1998

Because of a rapid increase of information available through web site, a user often falls into confusion of which web sites should be visited for his information needs. If a web site search engine can classify web sites according to their subject or topics, it can help the user to determine which web sites are worth accessing and thus to easily acquire relevant information. In this study, I propose new classifying system with a two level hierarchy and 57 items.