• Journal of Information Technology Services
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• v.4 no.1
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• pp.149-160
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• 2005

Information system outsourcing induces firms to concentrate on the core competence and to improve business value by utilizing specialized information systems outsourcing vendors. However, for those strategic effects, the outsourced information systems should guarantee a certain service level. Now companies are considering to adopt SLA(Service Level Agreement) as a method to check the service level of the outsourced information systems in quantitative terms. On the contrary, customer satisfaction survey supports qualitative analysis, and helps companies to understand the qualitative effects on information system more systematically. Recently, the growing use of the internet makes customer satisfaction survey to be carried out on the web. For that reason, lots of researches related to web survey have been performed. But these researches are just focused on finding out only items to be measured and the effect of web survey. In this paper, based on the service quality research model for information system outsourcing, we formalize and propose a web survey process, a system architecture, and a functional structure for information system outsourcing customer satisfaction survey. Additionally, we provide the implementation results for the web survey systems.

• Journal of Korean Library and Information Science Society
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• v.38 no.4
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• pp.117-144
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• 2007

This study examines the web-based education which is changing the educational paradigm itself according to the development of IT and the spread of Internet in the IT society and the information literacy which have been emerging as survival techniques. Based on Technology Acceptance Model that provides useful theoretical foundations for analyzing the factors influencing acceptance IT, it determined the factors influencing of accepting the information literacy instruction as follows: perceived usefulness; perceived ease of use; connectivity ; reactivity of web-based education ; job relevance: university library' support; ACRL standards and effects of the information literacy Instruction. This paper confirmed the influences of these factors of accepting the web-based information literacy instruction through empirical study. I have suggested factors affecting the acceptance of web-based information literacy instruction by Conducting positive researches on how these factors influence the acceptance of web-based information literacy instruction of university libraries.

• Asia pacific journal of information systems
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• v.13 no.2
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• pp.145-170
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• 2003

Open Decision Support System(DSS) is an automated and transparent system that is built to be shared both within and across organizations. The open DSS has been thought to be a set of decision components that are communicating through Web protocols. These characteristics intuitively invite the Web services concepts, which are currently one of the new trends in network-based business services. However, web services still are not active enough to be autonomous, and to provide for composing functionalities. These lead to the motivation on building a sophisticated web service to contain these features and to utilize web services on behalf of the user. This paper aims to propose a new concept of Meta Web Service, a web service-based open DSS. Decision modules in a dynamic and open DSS can be viewed as a web service. The Meta Web Service understands the users problem statement with ontology, performs web service discovery, web service composition, and automatically generates codes for composite web service execution. A prototype of example web service has been developed to show the feasibility of the proposed idea.

• Proceedings of the Korea Society of Design Studies Conference
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• 1998.10a
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• pp.62-63
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• 1998

• The Korean Journal of Health Service Management
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• v.9 no.2
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• pp.23-32
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• 2015

In this paper, we evaluated web security vulnerability and privacy information management of hospital web sites which are registered at the Korea Hospital Association. Vulnerability Scanner (WVS) based on the OWASP Top 10 was used to evaluate the web security vulnerability of the web sites. And to evaluate the privacy information management, we used ten rules which were based on guidelines for protecting privacy information on web sites. From the results of the evaluation, we discovered tertiary hospitals had relatively excellent web security compared to other type of hospitals. But all the hospital types had not only high level vulnerabilities but also the other level of vulnerabilities. Additionally, 97% of the hospital web sites had a certain level of vulnerability, so a security inspection is needed to secure the web sites. We discovered a few SQL Injection and XSS vulnerabilities in the web sites of tertiary hospitals. However, these are very critical vulnerabilities, so all hospital types have to be inspected to protect their web sites against attacks from hacker. On the other hand, the inspection results of the tertiary hospitals for privacy information management had a better compliance rate than that of the other hospital types.

• Archives of design research
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• v.15 no.1
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• pp.93-100
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• 2002

The University's web library is a form of library that enables to deal with information about searching loaning, returning of books or data housed in it through web. With the advent of the network and multimedia following the entrance to an information-oriented society, we are experiencing a big change in how to communicate and acquire information. Massive multimedia information transmitted by image and moving picture through the network, made it possible to overstep the limit of the physical gap between information suppliers and users. Despite this important role, it is accompanied by problems such as copyright, scarcity of recognition, paralysis of infra, technical matters and reliability which demand development. In this thesis, according to the State University Evaluation Standards, search node and user interface by system used in 20 different universities possessing web-based library sites were compared are analysed. On the basis of this, an experimental user interface for web-based University libraries was produced, and various questionnaires and data leer this produced interface were collected, classified and analyzed. With the application of the results for the work above to the general search system interface of the web-based library, we proposed a new user interface that contains the following functions, such as location and loan condition of books, search frequency and steps for purchasing books inside the web library.

• Journal of the Korean Society for information Management
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• v.21 no.3
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• pp.161-183
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• 2004

Recently. Web-based library instruction is incomplete in domestic situation. The purpose of this study is to present the design criteria of web-based library instruction programs. This study draws elements of synthetic criteria that are analyzed by evaluation criteria of web site and web-based library instruction, and compares and analyzes web-based library instruction programs.

• Journal of Intelligence and Information Systems
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• v.8 no.2
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• pp.159-175
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• 2002

Web mining is an emerging science of applying modem data mining technologies to the problem of extracting valid, comprehensible, and actionable information from large databases of web in e-Business environment and of using it to make crucial e-Business decisions. In this paper, we present the noble framework of data visualization system based on web mining for analyzing the characteristics of on-line customers in e-Business. We also propose the framework of forecasting system for providing the forecasting information of sales/purchase through the use of web mining based on artificial intelligence techniques such as back-propagation network, memory-based reasoning, and self-organizing map.

• Journal of Fisheries and Marine Sciences Education
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• v.19 no.3
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• pp.373-382
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• 2007

As the Internet users are growing, GIS researchers that would like to integrate various GIS informations have more interests for information searching technologies based on Web. But, even though these researches is growing a infinite possibility of utilizing the map, there are not yet providing more functionalized GIS services. This paper proposes a searching mechanism for the teacher information based on the SVG(Scalable Vector Graphics) format transformed the SHP format. We also implement the home-page link function inserted Web-connection information of the specific locations that could connect specific school web site within SVG file. We also provide the services to interpret requested query with proposed scheme.

• International Journal of Quality Innovation
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• v.1 no.1
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• pp.64-74
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• 2000

This paper investigates the issue of performance testing on web browsing environments. Among the typical non-functional characteristics, index of link validity will be deeply explored. A framework to certify link correctness in web site is proposed. All possible navigation paths are first formulated to represent a usage model with the Markov chain property, which is then used to generate test script file statistically. With collecting any existing failure information followed by tracing these testing browsed paths, certification analysis may be performed by applying Markov chain theory. The certification result will yield some significant information such as: test coverage, reliability measure, confidence interval, etc. The proposed mechanism may provide not only completed but also systemic methodologies to find any linking errors and other web technologies errors. Besides, an actual practice of the proposed approach to a web-based system will be demonstrated quantitatively through a certification tool.