• Title/Summary/Keyword: Web Site Usability Evaluation

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A Study on the Visualization of Usability Patterns of Web Site User - through a Case Study of Usability Test of an Internet Herb Site- (웹사이트 사용자의 사용 감성의 시각화에 관한 연구 -인터넷 허브 사이트의 사용성 평가 사례를 중심으로-)

  • 서종환;박창민;이건표
    • Proceedings of the Korean Society for Emotion and Sensibility Conference
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    • 2000.11a
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    • pp.26-31
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    • 2000
  • 웹 환경에서 사용자는 다른 어떠한 인터페이스 환경에서보다도 더 적극적이고 자유로운 인터랙션을 하고 있으며 따라서 웹 사이트 개발에 있어서 사용자 인터페이스 환경을 고려하는 것은 매우 중요하다. 본 연구에서는 꾑 인터페이스 환경과 그 특징에 대해 살펴보고 현재 활용되고 있는 사용성 평가 기법들을 정리한 후, 이를 기반으로 웹에서의 사용자들의 다양한 반응과 양상을 효과적으로 시각화하고 분석/평가할 수 있는 도구를 개발하였다. 또한 개발된 시각화 도구를 한 인터넷 허브 사이트의 사용성 평가 과정에 적용해 보고 그 결과에 대해 논의함으로써 웹에서의 사용 감성의 시각화와 평가를 위한 실질적인 방법을 제안하고자 한다.

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EXAMINING THE WAY OF PRESENTING RELIABLE INFORMATION ON WEB PAGE

  • Okamoto, Takuma;Yamaoka, Toshiki;Matsunobe, Takuo
    • Proceedings of the Korean Society for Emotion and Sensibility Conference
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    • 2001.05a
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    • pp.131-135
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    • 2001
  • Recently, Internet is used widely. Many Web sites, however, are not designed based on user's view. So, this research aimed at grasping the user needs and structure of Web site which user used easily. First, to grasp user needs, questionnaires about the motivation, the purpose and the evaluation items of Web page were done. As a result, we found the easiness for the user. Next, we made subjects operated test pages in which the number of classes and the amount of information were changed. We collected the quantitative data of the optimum number of classes, amount of information and retrieval time. As a result, there was a significant difference in each numerical value. The results of this research are available when constructing a web site. so, usability of Web site can be improved by them.

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Design and Evaluation of Hierarchical Menu Structure Related to Human Association Structure: Spreading Activation Model Approach (인간의 연상 구조에 적합한 메뉴의 설계 및 평가: 활성화 확산 모델 접근 방법)

  • Park, Sangsoo;Myung, Rohae
    • Journal of Korean Institute of Industrial Engineers
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    • v.30 no.1
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    • pp.17-26
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    • 2004
  • In this study, the usability evaluation of a menu-structure was performed using spreading activation model with respect to human's memory retrieval. Spreading Activation Model is effectively used to understand the process of information retrieval, so it can be used as a theoretical background for modeling of the process of human's information retrieval. For spreading activation test (SAT), subjects were presented with 67 pairs of menu titles, which consist of a menu title in the high level menu item and a menu title for the next lower level menu item, from Korea University's web site. For performance tests, three scenarios were developed with longer reaction times and ambiguous associations found in the SAT to reflect the existing problems of the website. As a result, the SAT was found to bean effective tool to enhance the website usability because the SAT could bea substitute for the performance test with a high correlation $({\rho}=0.735,\;{\alpha}=0.05)$. After remaining menu titles with slow reaction times and ambiguous associations found in SAT, the website usability was significantly improved with faster reaction times and less ambiguous associations proven with smaller number of web-page visits. Therefore, the SAT could be used as a methodology to design and evaluate the user-centered menu structure related to human's association structure.

The Analysis of Web Sites of Textile Exchange of B to B (기업 대 기업간(B to B) 섬유거래 웹사이트 분석)

  • 홍병숙;이은진;이지연
    • Journal of the Korean Society of Clothing and Textiles
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    • v.27 no.1
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    • pp.123-133
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    • 2003
  • The specific objectives of the study were as follows: 1) To investigate the composition system (design, usability and interactivity) of web sites of textile exchange of B to B 2) To examine and valuate contents and marketing (announcement, satisfaction and variety of contents) of web sites of textile exchange of B to B. The data were collected from search engine, portal sites of evaluation, direct contact, interview over the phone with web master of concerned web sites and the result of analytical valuation of web sites. The results of this study were as fellows: 1) The Dongsung trading intended to mainly use their homepage as a inside communication place by intranet network. The Daechang trading was mainly using their homepage as a tool of expansion of their outside export market. The etextiler was selling their web solutions through homepage. The texcom was offering the web place and useful informations to trading companies in Asia. 2) The texcom consisted text with little image to speed up for loading and navigation for usability of users. The Dongsung trading made intranet network for communication and exchange of informations of company inside. The etextiler offered a booking menu to inquiry in homepage. The Daechang trading tried to give good impression from the introduction page at homepage.

A Study on Remote Usability Test & Evaluation for Web Sites -with emphasis on the development of remote interaction observation & analysis software (웹사이트 원격 사용성 테스트에 관한 연구 - 원격 사용자 인터랙션 관찰 및 분석 도구의 개발을 중심으로)

  • 오기태;이건표
    • Archives of design research
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    • v.17 no.3
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    • pp.147-156
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    • 2004
  • Currently, usability tests for web sites with representative users are conducted in laboratory environment that disturbs subjects' natural behavior. These test methods are inefficient for tests that require large number of subjects, because experimenters and subjects should be located in the same place at the same time during the test. In this study, a remote usability test tool, called 'RIO' has been developed to cope with these laboratory-based experiment problems - the 'synchronism' and the 'unnatural environment'. The tool is separated into three parts: 'Project Manager', 'Remote Interaction Observer', and 'Interaction Analyzer'. 'Project Manager' sets up overall experimental parameters and actual tasks to be peformed by subjects. 'Remote Interaction Observer', endued with Microsoft Internet Explorer Control, is a modified Web Browser which records user interactions, screen images and elaborate browser events while subject performs given tasks. This module is distributed to subjects as an installable software package. When they finish all the tasks, the captured interaction data is compressed and sent to 'Interaction Data Server' automatically. 'Interaction Analyzer' visualizes interaction data from the 'Interaction Data Server'. It also generates project-scope statistics which facilitate discovering peculiar cases among interaction submissions.

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Analysis of the Methods to Decrease the Depth of Menu in Web Site (웹사이트 메뉴 Depth를 줄이는 방식간의 비교 분석)

  • Park, Hui-Seok;Kim, Yu-No
    • Journal of the Ergonomics Society of Korea
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    • v.19 no.3
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    • pp.61-75
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    • 2000
  • To enhance web site's usability, it has been suggested that the depth of tree structured menus should be minimized. In this research, experimental results are reported to quantitatively compare the methods currently used for reducing the depth of menus in web sites. 25 popular web sites were selected and their menu types were categorized into four types: top menu, drop-down menu, boolean menu, and table of contents. The four types of menu were then sub-categorized into 15 different types according to their sub-menu type, existence of menu colors, and the event occurring after mouse activation. Performance tests and subjective evaluation were carried out. The results showed that there were no significant differences in terms of response time among the 15 menu types, while table of contents and drop-down in which the first and second level of menus were visible induced the least number of errors. In the subjective test, the top-menu structure with colors and presentation of its sub-menu without clicking mouse were preferred.

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Application and Evaluation of Web-based Food Frequency Questionnaire for Korean Adolescents (웹 기반 시스템을 이용한 반정량적 식품섭취빈도 조사지의 적용 및 평가)

  • Yum, Jinhee;Lee, Seungmin
    • Korean Journal of Community Nutrition
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    • v.21 no.5
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    • pp.440-450
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    • 2016
  • Objectives: We previously developed a dish-based semi-quantitative food frequency questionnaire (FFQ) for Korean adolescents and reported that it had reasonable reliability and validity. The objective of the current study was to construct a web-based dietary evaluation system applying the FFQ for Korean adolescents and examine its applicability in the context of reliability and validity. Methods: A web-based food frequency questionnaire system was designed using a comprehensive approach, incorporating not only dietary data survey but also up-to-date nutrition information and individualized eating behavior guidelines. A convenience sample of 50 boys and girls aged 12~18 years agreed to participate in the study and completed the FFQ twice and 3 days of dietary recall on the developed website during a two-month period. The FFQ's reliability and validity was examined using correlation and cross classification analysis. We also measured participants' subjective levels of the web site's usability, visual effect, understanding, and familiarity. Results: Spearman correlation coefficients for reliability ranged from 0.74 (for vitamin A) to 0.94 (for energy). From cross-classification analyses, the proportion of subjects in the same intake quartile was highest for energy (82.0%) and lowest for vitamin A (56.0%). With regard to validity analysis, Spearman correlation coefficients ranged from 0.34 (for fiber) to 0.79 (for energy). The proportions of subjects in the opposite categories between the first FFQ and 3-day diet recall data were generally low from 0.00% (for fat) to 36.2% (for sodium). Average subjective levels of the website's usability, visual effect, understanding, and familiarity were all found to be over 4 points out of 5 points. Conclusions: The web-based dietary evaluation system developed can serve as a valid and attractive tool for administering FFQ to Korean adolescents.

Usability Testing of the CLINS Web Site (대학 도서관 웹사이트 사용성 평가- 충남대학교 도서관 웹사이트(CLINS)를 중심으로 -)

  • 이주현;이응봉
    • Proceedings of the Korean Society for Information Management Conference
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    • 2001.08a
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    • pp.207-212
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    • 2001
  • 대학도서관 웹사이트는 도서관의 이용을 원활하게 하고 정보자료에의 접근을 용이하게 하기 위해서 구성된다. 따라서, 웹사이트를 통해 도서관 서비스에 대한 안내, 이용자의 편의를 위한 온라인 참고봉사 서비스, 과거 수동적인 자세가 아닌 능동적인 정보제공서비스 뿐만 아니라 다양한 이용자의 사용행태를 파악하여 이를 통해서 서비스의 질을 높이고, 이용자의 요구사항을 파악하여 도서관 서비스를 개선해나가는 것이 중요한 화두가 되고 있다. 본 연구에서는 충남대학교 도서관 웹사이트를 대상으로 설문조사(Questionnaire)와 발견적 평가(Heuristic Evaluation)를 통해서 대학도서관 웹사이트의 사용성에 있어서의 문제점을 발견하고 개선점을 제시한다.

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Research in the Direction of Improvement of the Web Site Utilizing Google Analytics (구글 애널리틱스를 활용한 웹 사이트의 개선방안 연구 : 앱팩토리를 대상으로)

  • Kim, Donglim;Lim, Younghwan
    • Cartoon and Animation Studies
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    • s.36
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    • pp.553-572
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    • 2014
  • In this paper, for the evaluation of the ease of a particular Web site (www.appbelt.net), insert the log tracking code for Google Analytics in a page of the Web site to collect behavioral data of visitor and has studied the improvement measures for the problems of the Web site, after the evaluation of the overall quality of the Web site through the evaluation of Coolcheck. These findings set the target value of the company's priority (importance) companies want to influence the direction of the business judgment are set up correctly, and the user's needs and behavior will be appropriate for the service seems to help improvement.

An Evaluation Model of Information Quality of UCC Service Site (UCC 서비스 사이트의 정보품질 평가 모델 개발)

  • Kang, So-Ra;Kim, Yoo-Jung;Lee, Hyun-Ju;Moon, Yoon-Ji;Kim, Woo-Dy
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.8
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    • pp.2818-2826
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    • 2010
  • This research was conducted to develop a model appropriate for the measurement of information quality of UCC service site. The evaluation factors that reflect more improvement of the information utilization capability were verified. Enhancement of information utilization capability can control greater amount of information among the users and site companies, and among users. Therefore, Wikipedia, for example, provides a Web 2.0 based information quality that is more advanced than Web 1.0 by allowing effective control of information among the users. This type of information quality presents 'information reliability' and 'information stability' as evaluation factors added to the factors such as 'information sufficiency' and 'information usability.' Information reliability and information stability are essential factors that need to conduct an evaluation in the Web 2.0 environment that can distribute greater number of information in the environment where all the users serve as participants. Moreover, 'interesting information' and 'originality of information' suggests that information itself should include the attributes that can attract the attention of users, due to the nature of the Attention Economics, which points out one of the Web 2.0 phenomenon that the number of information consumers is smaller than that of information suppliers.