• The Journal of Society for e-Business Studies
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• v.9 no.3
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• pp.169-190
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• 2004

This study involves the test of constructs for measuring the web site user expectation, perceived performance regarding IQ, expectation congruency, and satisfaction about influence overall satisfaction. The findings can be summarized as follows. First, Web-IQ expectation appeared to have a positive effect on Web-IQ perceived performance by expectation congruency and a positive effect on perceived performance by assimilation effect. Second, Web-IQ expectation did bot appear to have a negative effect on Web-IQ expectation congruency. Although that was rejected, it differs from established researches. Some prior Web-IQ expectations that approach to congruency after one's post Web-IQ expectation. Third, Web-IQ perceived performance appeared to have a positive effect on Web-IQ expectation congruency. Fourth, result that analyze about effect that congruency gets to Web-IQ satisfaction although Web-IQ expectation appeared to have a positive effect on overall satisfaction.

• International conference on construction engineering and project management
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• 2007.03a
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• pp.50-60
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• 2007

The endeavor of this paper focuses on designing a monitoring system to provide a cost-effective solution on quality assurance for construction projects. The construction site monitoring system integrates a long-range wireless network, network cameras, and a web-based collaborative platform. The users of the system could obtain the most updated status of construction sites, such as behaviors of workers, project progress, and site events anywhere with Internet connectivity. It was carefully configured in order to maintain the reliability under the reactive conditions of the construction sites. This paper reports the architecture of the monitoring system and reviews the related technologies. The system has been implemented and tested on a construction site and promising results were obtained.

• Journal of environmental and Sanitary engineering
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• v.18 no.4
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• pp.15-23
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• 2003

The purpose of this study is to construct e-Nonsan, a user friendly river quality management information system for Nonsan-si basin using GIS (geographical information system) technology. GIS was ideally suited featuring a geographical characteristics(e.g., industries, cattle sheds) and very effectively used in mapping and symbolization for the distribution of the spatial/periodic status(e.g., pie or column chart) of the point/non-point pollutant source loads which can be effectively applied to a information system on the web-site. And a user interface, GUI(graphic user interface) was designed very diversely and simply enabled the and non environmental experts connect with the system and obtain a useful information of river quality. e-Nonsan, a visual mapping system for river quality was developed by reframing the monitoring data as graphic symbols and it was ideally suited to exploring area-wide river quality at a user-friendly manner due to extensibility and scalability along the various survey points. Eventually the final step of this study was to construct e-Nonsan based on Web-GIS could be assessed anywhere if internet service is available and offer a very useful information services of the river quality to the publics.

• Journal of the Korean Society of Clothing and Textiles
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• v.36 no.12
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• pp.1318-1329
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• 2012

In-store atmospherics involve quantified physical and social aspects; however, the social quality of a web-based retailing context has largely been under-examined. This study addressed some antecedents and consequences of social ambience in virtual shopping (or e-social ambience) within a web-based U.S. retailing fashion context. This study explored the role of social cues as a viable antecedent to e-social ambience and emotions as its consequence. A conceptual framework was built postulating the effect of social cue for web content, on e-social ambience, emotions, and e-shopping enjoyment. The experimental results (n=488) on a fictitious retail T-shirt website confirmed the positive correlation among the variables; in addition, the level of social cues included within the web content significantly increased the level of customer-perceived e-social ambience of the website and subsequent positive on-site emotions. On-site emotions positively influence purchase intentions. The results expand the current understanding of e-store management by providing novel insight relevant to fashion companies that wish to provide customers with a quality website shopping experience.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.5
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• pp.2157-2167
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• 2013

The current paper aims to analyze the influence of users' self evaluation of e-service quality and others' word-of-mouth(WOM) on customer satisfaction and revisit intention in a family restaurant web site. The research model includes the constructs of service quality, WOM, customer satisfaction, and revisit intention. This study examines the hypothesized model using data from 175 college students around the Seoul metropolitan area who have visited a family restaurant as well as used its web site during the last three months. The findings show that service quality has a significant impact on customer satisfaction and a full-mediation effect between WOM and customer satisfaction. In addition, customer satisfaction has a significant influence on revisit intention. Family restaurants need to have an effort to manage service quality factors and social influences such as online WOM in order to use a web site as a tool of customer relationship management.

• International Journal of Quality Innovation
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• v.1 no.1
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• pp.64-74
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• 2000

This paper investigates the issue of performance testing on web browsing environments. Among the typical non-functional characteristics, index of link validity will be deeply explored. A framework to certify link correctness in web site is proposed. All possible navigation paths are first formulated to represent a usage model with the Markov chain property, which is then used to generate test script file statistically. With collecting any existing failure information followed by tracing these testing browsed paths, certification analysis may be performed by applying Markov chain theory. The certification result will yield some significant information such as: test coverage, reliability measure, confidence interval, etc. The proposed mechanism may provide not only completed but also systemic methodologies to find any linking errors and other web technologies errors. Besides, an actual practice of the proposed approach to a web-based system will be demonstrated quantitatively through a certification tool.

• Journal of the Korean Institute of Landscape Architecture
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• v.32 no.4
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• pp.21-27
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• 2004

This study aims to analyze the frequency of the use of internet web sites for information on landscape trees, and to suggest an improved direction for internet information content concerning of landscape trees. 10 areas of 5internet web-sites that are presented by an internet search with Yahoo Korea, Empas and Naver were studied for their importance and satisfaction degrees by landscape architects who use them. The users recognized the importance of the contents of the internet web-sites for landscape trees, but were not satisfied with it. It was proposed that the web-sites should provide higher quality information on the growth history, price, shipping and handling, payment and the place of origin. Especially, the paper proposes that web-sites should more aggressively utilize information on the quality of landscape trees such as tree forms, trimming states of roots, etc.

• Journal of Korea Society of Industrial Information Systems
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• v.16 no.2
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• pp.125-137
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• 2011

This study empirically examined the structural relationships among service quality of internet real estate information web-sites, trust, customer satisfaction and reuse intention. In order to achieve the purpose, survey method was applied using a sample of 293 real estate information web-site users. The results of this study showed that service quality of real estate web-sites had a significant effect on trust and customer satisfaction. And, the trust of web-sites have influenced on customer satisfaction and reuse intention. Finally, the customer satisfaction of estate information web-sites had a significant positive effect on reuse intention.

• Journal of Korean Society of Transportation
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• v.32 no.1
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• pp.39-49
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• 2014

The continuing growth of transportation and communication has resulted in the spread of transportation information interlocked with the Internet. General users are actively seeking web-based transportation information and are trying to apply it into their lives. Now the implementation of user-centered transportation information services are becoming the essential activity for pertinent companies or public institutions. In this paper the author tried to measure the quality of web sites featuring transportation information using the robust measurement tool called WebQual. In addition, the author investigated the relationship between the components of WebQual (usability, information quality, and interactivity) and satisfaction/intention to revisit. According to the results, WebQual had the effectiveness of confirming the service quality for the web sites of transportation information. Also the components of WebQual had positive influences on satisfaction and intention to revisit.

• Proceedings of the Korean Information Science Society Conference
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• 2003.04c
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• pp.52-54
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• 2003

Measurement is used to improve software process and to help calculating software quality. It makes software project to be control and help producing software. Measuring software scale becomes important target in software development. LOC is used to measure the size intentioned aspect and function point is used to measure the function intentioned aspect. This paper discusses measurement method using function point, which fullows proposed rule, and degree of GUI (Graphical User Interface) accesses achieved by applying this measurement to web page. Applying proposed rules to web pages (specially that use much GUI such as shopping mall or auction site), there is advantage that calculate site changes on numerical value by measuring GUI degree when do site administration or update.