• 한국산업정보학회논문지
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• 제11권5호
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• pp.119-131
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• 2006

This paper proposes a mathematical model for web site service quality evaluation, which first applies analytic hierarchy process(AHP) to determine the weights of evaluation indexes of web site service quality and then analyzes web site service synthetically by means of fuzzy methodology. In this case, experts' knowledge cannot only be used but its subjective component can be eliminated. Hence, the web site service quality can be analyzed and evaluated more reasonably. After establishing this model, the experiment results will be given, which verify the feasibility and validity of the proposed model. The model proposed here is very simple and easy to implement and can provide a useful way to help developers evaluate their web site service quality efficiently.

• 한국경영과학회:학술대회논문집
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• 대한산업공학회/한국경영과학회 2002년도 춘계공동학술대회
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• pp.334-341
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• 2002

As the interest in internet business increases, effective web site evaluation is in order. While web site evaluation is supposed to be based on feasible applicability and trust-worthy criteria. many researches on web site evaluation fails to rover the various business models and consider corporate-activity-related features. Besides, dealing with the limited aspects such as design and cognitive science is something to be desired on the previous researches. Therefore, This paper presents internet web site evaluation framework not only based on existing researches and analysis but also reflecting corporate strategies. The framework includes web sites contents, design, operation and management-related factors, and it is applied to companies to validate its applicability.

• 한국데이타베이스학회:학술대회논문집
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• 한국데이타베이스학회 2008년도 연합학회학술대회
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• pp.379-388
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• 2008

초기 사업자들에 의해 일방적으로 정보가 제공되던 인터넷 GIS 사이트는 Web 2.0의 패러다임과 함께 사용자들에 의해서 정보가 생산되고, 평가되는 형태로 변화하였다. 기존의 일반적인 웹사이트의 평가모델과 GIS 사이트 평가 모델에 대해서 살펴보고, Web 2.0을 고려하여 보완된 GIS 사이트 평가모델의 기준점을 을 제시하고자 한다. 본 연구를 통해 제안된 평가 모델의 기준점은 사용자 참여 정도를 고려한 평가 기준점으로써 이를 발전시켜 GIS 2.0 에 대한 평가모델을 제안할 수 있을 것이다.

• 대한안전경영과학회지
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• 제3권3호
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• pp.151-164
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• 2001

Currently, there are little evaluated model for each industry and systematic analysis for each item about current business web sites. And the approach way to improve it all depends on individual. This research is about two different points of view on I-Evaluation development as an approach method to provide analysis, evaluation, and guideline on business web sites. The one is about developing a working step and a site evaluation model that are necessary to improve the quality of site. The other is about a framework development to apply a feedback on site most rapidly and site optimization. The former is from the methodological point of view for I-Evaluation, and the latter is from the point of view for I-Evaluation Framework. In terms of methodology, developing site evaluation model and defining a working step belong to it. Site evaluation model means customizing each customers web site, using each evaluated scoring model which can be a standard for each industry to analyze a similar business web site. Defining a working step means defining input and output parameters for composed elements, working processes, and results analysis on an evaluated model. And also it includes building a working environments to automatic steps mentioned the above by clarifying them.

• Journal of Information Science Theory and Practice
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• 제3권4호
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• pp.19-34
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• 2015

Evaluation of retrieval systems is mostly limited to laboratory settings and rarely considers changes of performance over time. This article presents an evaluation of retrieval systems for internal Web site search systems between the years 2006 and 2011. A holistic evaluation methodology for real Web sites was developed which includes tests for functionality, search quality, and user interaction. Among other sites, one set of 20 Web site search systems was evaluated three times in different years and no substantial improvement could be shown. It is surprising that the communication between site and user still leads to very poor results in many cases. Overall, the quality of these search systems could be improved, and several areas for improvement are apparent from our evaluation. For a comparison, Google’s site search function was also tested with the same tasks.

• 한국컴퓨터정보학회논문지
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• 제11권5호
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• pp.139-148
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• 2006

본 논문은 멀티미디어 웹 사이트의 사용성 품질 평가를 위한 품질 기준과 웹 메트릭을 제안하고자 한다. 최근 들어 웹 사이트의 활용이 새로운 기술과 접목되어 산업 전반에 결쳐 다양하게 사용되고 있다. 또한 초고속 통신망이 일반화되면서, 그동안 네트워크의 속도 문제로 제한적으로 사용되었던 멀티미디어의 활용이 증가하면서 멀티미디어 웹 사이트가 증가하는 추세이다. 따라서 본 논문은 기존의 소프트웨어 공학, HCI, 하이퍼미디어 분야에서 연구되어온 HTML기반의 품질 평가의 연구를 멀티미디어 웹 사이트로 확장하고, 멀티미디어 웹 사이트에서 큰 비중을 차지하는 플래시 사용성을 접목하여 새로운 웹 메트릭을 제안하였다. 본 논문에서 제안된 웹 메트릭은 전문가 평가를 통하여 검증을 하였다. 또한 박물관을 도메인으로 하여 웹 어워드 코리아에서 수상한 웹 사이트와 비수상 웹 사이트를 정량적이고 정성적인 품질 평가를 통하여, 운용중인 멀티미디어 웹 사이트의 품질 평가가 가능한 것을 비교 검증하였다. 본 논문으로 향후 고품질의 멀티미디어 웹 사이트 개발의 기반이 될 것이다.

• 정보처리학회논문지D
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• 제11D권2호
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• pp.381-386
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• 2004

인터넷 사용자의 급속한 증가로 여러 종류의 인기 웹사이트들이 생겨나고 있으나, 웹사이트의 품질을 사용자 관점에서 종합적이고 체계적으로 비교 및 평가하는 선정기법에 대한 연구는 미약한 상황이다. 일반적으로 웹사이트 품질을 평가하는 관점은 블랙박스, 화이트박스, 그레이박스 관점으로 구분할 수 있다. 본 논문에서는 최적의 웹사이트를 선정하기 위해 사용자 입장에서 블랙박스 관점으로 AHP(Analysis Hierarchy Process)기법을 사용하였고, 웹사이트의 품질은 국제표준 IS0/1EC 9126에서 규정하고 있는 6가지 소프트웨어 품질 특성 중에서 효율성, 사용성, 호환성을 고려하였다. 현재 인터넷상에서 운영하고 있는 웹사이트들에 대한 실증적 분석을 통하여, 본 논문에서 제시한 웹사이트 선정기법 및 품질 평가에 관한 연구가 최적의 웹사이트를 선택하는데 적용 가능한 것임을 보여준다

• 한국초등과학교육학회지:초등과학교육
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• 제27권2호
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• pp.201-209
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• 2008

The purpose of this study was to develop an instrument for evaluating quality of the web site about elementary science education. Eight experienced specialists (three elementary science education specialists and five elementary school teachers engaging) in elementary science education verified content validity twice. The evaluation criteria for elementary school science were considering aspects of the characteristic and the quality of web site. The evaluation criteria can be categorized as being in five areas, fifty-seven items. The five areas were a purpose, a credibility, an efficiency, a data-type, an interactivity. Four web sites were analyzed for the subject of this study. Evaluators were nine elementary school teachers, who were educated in the use of instrument. The developed evaluation instrument in this study is considered valid and reliable. The content validity is 91.1%, and the reliability has a Cronbach's ${\alpha}$ of .82. The developed evaluation instrument in this study will verify the quality of web site, provide teachers and students with efficient information about elementary science education. In addition it suggests guidelines about design and devise web site to instructional developer or subject-matter expert.

• 디지털산업정보학회논문지
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• 제4권4호
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• pp.85-101
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• 2008

This study focuses on visual aesthetic factors in the apparel web site design. 103 undergraduates participated in the evaluation of six internet web sites. The evaluation were recorded and analyzed by using the inspection method and a questionnaire. Findings of this study can be summarized as follows: First, the result of SPSS-factor analysis shows that there are 2 distinct factors; 'classical aesthetics' and 'expressive aesthetics'. 'classical aesthetics' and 'expressive aesthetics' can be described by visual aesthetic design. This conceptual confusion relating to 'visual aesthetic design' can be clarified by these findings. Second, as a result of multiple regression analyses, 'classical aesthetics' and 'expressive aesthetics' have a positive influence on 'interactivity' and 'web site evaluation'. This research clarifies the concepts of 'engagement' of Rosen & Purinton as the 'interactivity' between users and web sites. Finally, this study suggests that 'good design' for internet web sites depends on understanding how to attain the appropriate balance between 'classical aesthetics' and 'expressive aesthetics', based on the target customer.

• 한국생활과학회지
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• 제11권1호
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• pp.69-78
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• 2002

The purpose of this study was to investigate the application of fashion-related web sites and their evaluation. 76 college students major in fashion design were surveyed and the evaluation criteria were classified into five categories such as the accuracy/reliability, the design of a picture, the ease of application, the communication/security, and additional services. The results of this study were as follows: 1. College students used web sites mostly to search for fashion trend information from magazine and fashion information sites. 2. While the media site was excellent in the evaluation criteria such as the accuracy/reliability, the design of a picture and the communication/security, the fashion information site was excellent in the evaluation criteria such as the accuracy/reliability, communication/ security and additional services. 3. The media site and the fashion information site generally ranked high and the fashion brand site ranked low in most evaluation items. 4. By the results of ANOVA, 12 items showed significant differences out of the total 19 items. 5. Out of the total evaluation items, the design of a picture ranked highest and the external link function ranked lowest.