• Title/Summary/Keyword: Web Service Quality

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An e-Business Operational Model Based on Web Services Quality (웹 서비스 품질에 기반한 e-비즈니스 운영 모델)

  • Cho, Kwang-Moon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.10 no.10
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    • pp.2728-2732
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    • 2009
  • Recently, the instances of communications between the applications and interaction applications using the Web services in the implementation of the business logics among the enterprises are spread widely. Therefore the efficient business operational models are more and more required. The usage of the services which guarantee the optimum level of service quality among the various Web services is also required. In this paper the Web services are analyzed. The required security and the service quality for the enterprises are analyzed. And then an e-Business operational model which is applicable to the enterprise business environment is proposed.

ITSM Appliance for Managing SOA Service Level (SOA(Service Oriented Architecture) 서비스 수준 관리를 위한 ITSM 적용 방안)

  • Lee, Young-Kon
    • The Journal of Society for e-Business Studies
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    • v.12 no.2
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    • pp.135-153
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    • 2007
  • As a system integration framework, the role of SOA(Service Oriented Architecture) is widening and increasing day by day. The SOA framework enables software applications or computing resources to integrate flexibly and to provide more various business models. But, it is strongly required of SOA service level management for applying SOA in real business world. In this respect, we need a study on method for managing SOA system for keeping higher quality of SOA. This paper provides a new management method for SOA service level by analyzing quality factors in Web services, as SOA implementation, and negotiation/contract according to SLA methodology.

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A Study on Service Quality, Trust and Satisfaction of Web Portal Site (인터넷 포털 사이트의 서비스 품질이 신뢰와 만족에 미치는 영향에 관한 연구)

  • Lee, Seung-Hui;Kim, Hye-Gyeong
    • 한국디지털정책학회:학술대회논문집
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    • 2005.11a
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    • pp.475-488
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    • 2005
  • This paper aimed to exam core factors of the service quality and analyze their effects on trust, satisfaction. And this paper analysis trust and satisfaction effects on revisti intention. To accomplish this purpose, this study examined previous studies and summarized core factors of service quality. Form previous studies, we drawed core factor. Core factor is convenience, technologies, valuable of contents, service. These core factors will affect on customer trust, customer satisfaction and trust, satisfaction will affect on revisit intention. To be winner, companies must be consider these key factor(convenience, technologies, valuable of contents, service).

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sPAC(Web Services Performance Analysis Center): A performance-aware web service composition tool (sPAC(Web Service Performance Analysis Center): 성능 중심의 웹 서비스 조합 도구)

  • Song, Hyung-Ki;Chang, Hee-Jung;Lee, Kang-Sun
    • Proceedings of the Korea Society for Simulation Conference
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    • 2005.05a
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    • pp.50-55
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    • 2005
  • 웹 서비스와 웹 프로세스(Web Processes)는 다양한 시스템 상에서 이종의 소프트웨어 컴포넌트들을 효과적으로 통합할 수 있는 기술이다. 웹 서비스의 활용이 증대함에 따라 성능(performance), 비용(cost) 등 005(Quality of Service)는 서비스 제공자들 간의 차별화를 위한 요건으로 그 중요성이 증가하고 있다. 본 논문에서는 웹 서비스 성능 분석 도구인 sPAC(Web Service Performance Analysis Center)을 소개하여, 웹 서비스 조합시 성능의 만족 여부를 미리 고려할 수 있음을 보인다. sPAC은 1) 그래픽 기반 웹 프로세스 구성 환경을 제공, 2) 경부하(light load) 조건에서의 성능 테스트를 위해 웹 서비스를 호출, 3) 웹 프로세스에 대한 시뮬레이션 모델을 자동 생성 하여, 과부하(heavy load) 조건에서 시뮬레이션 기반의 성능 분석 수행, 4) 웹 서비스의 성능 분석 결과와 평가 데이터의 보고서 생성을 제공한다.

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sPAC(Web Services Performance Analysis Center): A performance-aware web service composition tool (sPAC(Web Service Performance Analysis Center): 성능 중심의 웹 서비스 조합 도구)

  • Chang, Hee-Jung;Song, Hyung-Ki;Lee, Kang-Sun
    • Journal of the Korea Society for Simulation
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    • v.14 no.3
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    • pp.119-127
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    • 2005
  • Web services and their composition (web processes) are promising technologies to efficiently integrate disparate software components over various types of systems. As many web services are nowadays available on Internet, quality of services (QoS) and performance/cost become increasingly important to differentiating between similar service providers. In this work, we introduce sPAC (Web Services Performance Analysis Centre) and show how customers can benefit from sPAC to consider performance in composing and commercializing web services. sPAC 1) helps users to graphically describe the workflow of web services, 2) invokes web services to test out performance for light load conditions, 3) automatically converts the web services and the flow between them into a simulation model, 4) conducts extensive simulations for heavy load conditions and various usage patterns, and 5) reports analysis results and estimation data for the web services.

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A Study on the Service Quality of Audiobook Using Revised IPA (수정된 IPA 기법을 적용한 오디오북 서비스품질에 관한 연구)

  • Lee, Tae Won;Sung, Haeng Nam;Kwon, Jin Taek
    • The Journal of Information Systems
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    • v.30 no.4
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    • pp.329-347
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    • 2021
  • Purpose The purpose of this study is to examine the review of previous studies based on audiobooks, 1) using the IPA method, we examine the quality of audiobooks that listeners perceive as important and the quality of preferred audiobooks, 2) improvement directions for activating audio content and audiobook platform, to seek ways to establish strategic plans for the audiobook market. Design/methodology/approach This study conducted and experiment using three factors(usability, information and interaction) used in web service quality(WebQual). Usability consists of the availability of time, such as the use of audiobooks for hobbies and the ease of search. Information consists of the trends of the times, topics of converation and the latest trends. Interaction consists of the proportion and depth of celebrities. After that, grid analysis was performed using the traditional IPA method and the revised IPA method. It was judged that identifying and analyzing the preference for service provision and new content was more valuable than the Performance used in the existing method. Findings According to the results of the empirical analysis, it was found that the conversation material corresponding to informativity did not affect the audiobook during the online quality analysis. It is believed that improvements can be found through content production related to entertainment, webtoons, and general common sense that can increase listeners' interest. In addition, it was found that the advertising effect of celebrities corresponding to interactivity did not affect the results of this study, which should increase the concentration and immersion of listeners by increasing the technology for audiobooks.

A Buffer-Status Based HAS Video Transmission Scheme in Wireless Environments

  • Kim, In-Hye;Seok, Seung-Joon
    • International Journal of Contents
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    • v.14 no.4
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    • pp.30-38
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    • 2018
  • Recently, HTTP Adaptive Streaming(HAS), a video streaming service over the HTTP based web platform has become common. The use of HAS service in mobile communication devices such as mobile phones and tablet PCs is rapidly expanding. This paper addresses ways to improve the quality of HAS service by enhancing the terms of viewer satisfaction. HAS systems have several internal operational processes, which can affect viewer satisfaction. Such processes include, the quality determination for the next video chunk, the TCP connections-setup procedure and the congestion control operation of the TCP. This paper proposes a transmission scheme to improve the HAS quality services over mobile web. The proposed scheme takes into consideration the past implicit communication state of the receiver's playback buffer occupancy. The results of these experiments indicate that the proposed scheme can improve the quality of HAS service from the mobile viewer's point of view.

K-way Super Node Approach for Guaranteeing User's Global QoS (사용자 전역 QoS를 보장하기 위한 K-way 수퍼 노드 접근법)

  • Kang, Nam-Oh;Park, Sa-Joon
    • Journal of Internet Computing and Services
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    • v.8 no.5
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    • pp.109-116
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    • 2007
  • Nowadays, with the proliferation of Web services, developer and user can implement a complex application by composing registered Web services. In this trend, the quality of service of a composite Web service is of crucial importance for today's Service Oriented Computing (SOC) environment. But the global optimization of a composite Web service satisfying given QoS is classified to NP-hard problem. To solve this problem, we propose K-way Super node approach and show the effect of it from experimental results.

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Dominance-Based Service Selection Scheme with Concurrent Requests

  • Tang, Chaogang;Li, Qing;Xiong, Yan;Wen, Shiting;Liu, An;Zhong, Farong
    • Journal of Computing Science and Engineering
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    • v.6 no.2
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    • pp.89-104
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    • 2012
  • In dynamic Web service environments, the performance of the Internet is unpredictable; the reliability and effectiveness of remote Web services are also unclear. Therefore, it can hardly be guaranteed that the quality of Web service (QoWS) attributes of Web services do not fluctuate with the dynamic Web service environments. When a composite service is planned in the context of dynamic service environments, there is another aspect which has not been taken into account by existing works, namely, concurrency - the fact that multiple requests to a composite service may arrive at the same time. Considering the dynamics of Web service environments and concurrency of requests, we propose in this paper a service selection scheme which adopts top-k dominating queries to generate a composition solution rather than only select the best composition solution for a given request. The experimental results have investigated the efficiency and effectiveness of our approach and shown that it outperforms baseline and traditional methods for service selection.

Web Services System Supporting Fault-Tolerance based on the Quality (품질 기반 장애 극복을 지원하는 웹 서비스 시스템)

  • Lee, Yong-Pyo;Shin, Jae-Dong;Han, Sang-Yong
    • The KIPS Transactions:PartD
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    • v.12D no.6 s.102
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    • pp.875-880
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    • 2005
  • Recently web services ale being used to provide environments of distributed computing. Web services provide reusable software component. So, one web service can be used by many users, and one user can use different web services. For reliable use of web services, in these cases, it is important to be fault-tolerance. Existing fault-tolerant methods in web services need a kind of client modification and cannot consider extensible factors like quality. This study suggests the system architecture and description language for the system which can improve some of these problems.