• The Journal of The Korea Institute of Intelligent Transport Systems
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• v.11 no.4
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• pp.19-33
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• 2012

Ministry of Land, Transport and Maritime Affairs prepared the method to update traffic connection system by amending "National Transport System Efficiency Act(hereinafter Act)". The key is a development of Intermodal Transfer Center. The law and guideline related with Intermodal Transfer Center requires the installation and operation of transfer information guide facility to improve user's convenience. However, there are no sufficient studies that can be used as references for the method to construct transfer support information system related with user's preference. The study performed the research about user's service satisfaction in relation with transfer support information service, which was embodied in model operation process, on the basis of transfer support information system of Intermodal Transfer Center applied to Gimpo Airport. The analysis result about service preference, importance of each supplied information, service satisfaction and consideration for service embodiment can be used as a guideline to embody the user information service of Intermodal Transfer Center. In addition, through CVM, the study estimated and proposed the service valuation of smart intermodal transfer service that provides customized information to cope with user's situation and traffic means operation status among transfer support information service. It is determined that the study will measure the benefit of Intermodal Transfer Center user by using monetary value when smart intermodal transfer service is supplied and provide the ground to expand high-tech transfer information service with high usefulness and convenience.

• Proceedings of the KSR Conference
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• 2009.05a
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• pp.761-772
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• 2009

The introduction of KTX (Korea Train eXpress) provided passengers with a much faster mode of transport, and KTX has become a model railway system. Express railway stations are emphasized as public transit transfer centers, but their service evaluations were not performed appropriately so far. It is possible to know the level of service by developing valuation criteria for their evaluations. The evaluation of transfer centers mainly consists of two parts; connective service with other travel m odes, and transfer service inside transfer stations. Connection is defined as the inter-connection of multi-transportation vehicles, and transfer means that a passenger changes his travel mode to another. Such connective service and transfer service are evaluated by the level of service in terms of transfer facilities, the appropriateness of station layout and the quality of information throughout the facilities. We developed the service evaluation indicators of connective facilities and referred to the indicators of transfer facilities. We examined the 7 stations in Korea that are currently in operation and standardized the methodology of the evaluation process by applying the indicators suggested in this study.