• Journal of the Korean Data and Information Science Society
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• v.15 no.1
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• pp.141-172
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• 2004

This paper studied the theory and methodology of CRM for insurance business and perform empirical analysis to verify causes of success. It considered five factors as variables to explain success of CRM which are (1) Integration through the partnership among organization and members. (2) Utilization of customers' information. (3) Strategy through marketing channel and interaction with customers. (4) Investment and IT infrastructure to construct CRM system. (5) Interaction among organizations for CRM. The success is defined as four terms; effectiveness of organization, curtailment of cost, improvement of customer service and sale of insurance.

• Proceedings of the Korea Technology Innovation Society Conference
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• 2006.11b
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• pp.129-138
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• 2006

• Quality Improvement in Health Care
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• v.14 no.1
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• pp.17-22
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• 2008

• Proceedings of the Korea Society of Design Studies Conference
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• 2003.05a
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• pp.148-149
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• 2003

• Magazine of RCR
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• v.17 no.2
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• pp.55-58
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• 2022

• Journal of Korea Multimedia Society
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• v.20 no.7
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• pp.1113-1128
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• 2017

This study was practiced in order to develop a textbook to improve early childhood teachers' ability to use multimedia required by kindergartens and to examine its effects. First, investigation of the status of multimedia application of early childhood teachers in kindergartens was done along with looking through their attitude and anxiety. The expertise and the multimedia education was required in early childhood education and curriculum. As a result, 15 categories and 50 subcategories under 4 themes were drawn through the procedures of qualitative analysis. The conclusions obtained through this study were the following: First, the education for multimedia application related to the tasks required in kindergartens is needed instead of the common education for multimedia application, to improve the ability to use multimedia for early childhood teachers. Second, multimedia education based on visual theory for the purpose of early childhood education, rather than common features-centered multimedia education, is helpful for the improvement of early childhood teachers' ability to use multimedia. Finally, the improvement of early childhood teachers' ability to use multimedia will be a chance to provide children with a better educational environment.

• Journal of Korea Society of Digital Industry and Information Management
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• v.17 no.4
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• pp.133-146
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• 2021

In the field of food and drug, the role of the Ministry of Food and Drug Safety is becoming more important for national and public safety as well as national development and improvement of public welfare. Food and drug statistics are being used to determine the priorities and directions of policy for the promotion of public health and the development of the health industry. This study focuses on statistics from the MFDS. Through the analysis of the MFDS's statistics, the current status of the MFDS's production statistics was identified, and the survey of utilization and satisfaction of the MFDS's statistics was conducted on food and drug experts who actually use the statistics of the MFDS. In order to identify problems of the MFDS statistics, environmental factors affecting the MFDS statistics were derived, and the priorities of improvement tasks for its statistics were identified using AHP and IPA. In addition, the current situation of the statistical system, which serve as the basic coordinate for the establishment and execution of domestic food and drug policies, was identified and implications were provided.

• Journal of rehabilitation welfare engineering & assistive technology
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• v.7 no.2
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• pp.125-132
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• 2013

This research is focused on improvement of satisfaction of the assistive products, which is used by long term care elderly people. We investigated 1,200 long-term cared elderly and this survey was conducted by care-giver. The average satisfaction of the assistive products are in convenience 3.43, in function and effectiveness 3.33, in safety and secure 3.29 and in adequacy cost compared to effectiveness 2.69. Total average satisfaction of utilization is 3.19. Satisfaction with the use of assistive products in using motivation does not show a statistically significant difference, but in selection factors is a difference to be statistically significant. In conclusion, expert-consulting should be enhanced for the improvement of satisfaction and the provision of assistive products should be expanded in long-term care insuance schemes. Also, the rational index and evaluation method of the satisfaction of the assistive products should be developed through continuous studies.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.17 no.5
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• pp.1160-1167
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• 2013

Web based simulation service is utilized to computationally analyze various phenomena in real world according to the progress of network and computing technology. In this paper, we present an improvement and utilization of e-AIRS (e-Science Aerospace Integrated Research System). e-AIRS, has been utilized to support web based CFD simulation service since 2008. has some problems such as stable system, pre processing, post processing. To solver this problem, we improved e-AIRS such as distributed service processing, personal simulation job assignment control, and faster data loading. After improvement, although users increase from 110 to 606, the priority of user requirements is changed from stable system to pre/post processor. User requirements and statistics about e-AIRS simulation service for each semester is analyzed to support more stable and comfortable service.

• Quality Improvement in Health Care
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• v.28 no.1
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• pp.2-13
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• 2022

Purpose: This study assessed the status of the Development and Utilization of critical pathways (CP) in South Korea. Methods: We surveyed 195 hospitals obtained on the Korean Hospital Association website. Data were collected using structured questionnaires for staff members in charge of CP management personnel in these hospitals. The questionnaire included CP developed by the institutions, the coverage rates and completion rates of CP in the current year, and management indicators related to CP. The questionnaire also included CP support systems and content within the institutions and questions regarding the advantages of CP utilization and obstacles associated with the CP development process. Results: Analysis of the responses from 70 hospitals (35.9% response rate) showed that a total of 1,370 CP sets were developed. The number of CP related to surgery departments was 365 (26.6%), and CP related to surgery and procedure was 1,093 (79.8%), respectively. The CP coverage rate was the most frequently used indicator to monitor the effect of CP (97.1%), followed by the completion rate (90.0%) and the length of stay in hospital (61.4%). CP managers reported that CP were highly useful for communication (3.39±0.493) and accurate information provision (3.39±0.491). The perception that CP violated doctors' autonomy in treatment was relatively low (2.87±0.645). Conclusion: It is necessary to establish an infrastructure in hospitals for CP. CP can facilitate communication and provide accurate information.