• International Journal of Computer Science & Network Security
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• v.22 no.2
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• pp.250-260
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• 2022

Mobile Banking Applications (MBAPs) is one of the recent fads in mobile trading applications (Apps). MBAPs permit users to execute exchanges of money and many more whenever it might suit them; however, the primary issue for mobile banking Apps is usability. Hardly any investigation analyzes usability issues dependent on user's age, gender, exchanging accomplices, or experience. The purpose of this study is to determine the degree of usability issues, and experience of mobile banking users. The survey employs a quantitative method and performs user experiment on 240 participants with six different tasks on the application's interface. The post experiment survey is done with concerning participants. On the other hand, banking experts and Information Technology (IT) expert's group is also involved after the experiment. Expert's opinions about existing mobile banking Apps and suggestions for improving usability of MBAPs are collected through physical means (like questionnaire and interview) and online means like Google form. After that comparison of the opinions of users and experts about MBAPs is performed. The experimentation measures the tasks usability of various mobile banking apps with respect to its effectiveness, efficiency, trustfulness, learnability, memorability and satisfaction. The usability testing was led at different Universities and the outcomes acquired show that there are privacy and trust issues with their mobile banking apps. There is also a gap between users and experts which should be minimized by applying customized usability models, modes concept like other application software and also by adding complete features of banking in MBAPs. It will benefit mobile banking apps users, developers and usability engineers by providing user-friendly which are up to the mark of user's requirements.

• Journal of the Korean Society for Railway
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• v.8 no.5
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• pp.411-418
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• 2005

This paper expounds the development of a user-friendly expert system for the optimal stacking sequence design of composite laminates subjected to the various rules constraints. The expert system was realized in the graphic-based design environment. Therefore, users can access and use the system easily. The optimal stacking sequence is obtained by means of integration of a genetic algorithm, finite element analysis. These systems were integrated with the rules of design heuristics under an expert system shell. The optimal stacking sequence combination for the application of interest is drawn from the discrete ply angles and design rules stored in the knowledge base of the expert system. For the integration and management of softwares, a graphic-based design environment that provides multi-tasking and graphic user interface capability is built.

• The Journal of Information Systems
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• v.5
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• pp.205-248
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• 1996

Historically, the en-users' acceptance of the expert systems(ES) have generally been used as a proxy for the ES' implementation success by both practitioners and academicians. However, with regard to bank loan decisions, most loan officers approach the acquisition of an ES with apprehension. In order to overcome this skepticism, more research should focus on the behavioral aspects relate to systems acquisition and usage. This research applied Vroom's(1964) expectancy theory in an effort to predict end-users' motivation to use an ES in a bank loan decision context. Because human behaviors and judgements are nonlinear rather than linear functions, accurately predicting human behavior is very difficult. To increase the prediction power for end-users' motivation to use an ES in a bank loan decision context, this research used an artificial neural network (ANN) model. In this research, an attempt was made to evaluate adequacy of the surrogates by analyzing differences between real bank loan officers and student surrogates in applying expectancy theory to estimate bank loan officers' motivation to use ES in a bank loan decision context.

• 한국기계연구소 소보
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• s.17
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• pp.69-74
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• 1987

This paper introduces a case-building algorithm which can determine automatically a desired design case by categorizing known-variables and unknown-variables among design variables. Common CAD programs use a case-selection technique, where a programmer sets initially a few of design cases and then users can only choose one of the given cases. The case-building technique is a powerful tool for the expert computer-aided design technology.

• Journal of the Korean Institute of Intelligent Systems
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• v.23 no.1
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• pp.7-11
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• 2013

Taking experts' knowledge to recommend items has shown some promising results in recommender system research. In order to improve the performance of the existing recommendation algorithms, previous researches on expert-based recommender systems have exploited the knowledge of a common expert group for all users. In this paper, we study a problem of identifying personalized experts within a user group, assuming each user needs different kinds and levels of expert help. To demonstrate this idea, we present a framework for using Support Vector Machine (SVM) to find varying expert groups for users; it is shown in an experiment that the proposed SVM approach can identify personalized experts, and that the person-alized expert-based collaborative filtering (CF) can yield better results than k-Nearest Neighbor (kNN) algorithm.

• KIPS Transactions on Software and Data Engineering
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• v.7 no.12
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• pp.497-504
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• 2018

This paper studies about the Oriental Medical Expert System, based on Open Source Drools for rule engine processing, which contains scalability, availability, and modifiability. The system is developed with the Spring MVC framework and Ajax for stable services of the Web-based Medical Expert System. The diagnosis and treatment process of this Medical Expert system provides a service that provides the general users to accesses the web with a series of questionnaires. In order to compensate for the asynchronous communication between clients and services, and also for the complicated JDBC weaknesses, we applied the data handling in JSON to reduce the servers' loads, and also the Mybatis framework to improve the performance of the RDBMS, respectively. In addition, as the number of users increases to cope with the maximum available services of the web-based system, the load balancing structure using Nginx has been developed to solve the server traffic problems and the service availability has been increased. The experimental results show the stable services by approving the scalability test.

• The Transactions of the Korea Information Processing Society
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• v.7 no.5
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• pp.1434-1445
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• 2000

An expert system executes the inference, based on the knowledge of specific domain. the reliability on the results of inference depends upon both the consistency and accuracy of knowledge. This is the reason why expert system requires the facilities which can practice an access to the various kinds of knowledge and maintain the consistency and accuracy of knowledge an maintain the consistency and accuracy of knowledge. This paper is to implement an expert system permitting an access of declarative and procedural knowledge in the knowledge base and in the data base. This paper is also to implement a knowledge acquisition system which adds the knowledge a only if its accuracy and consistency are maintained, after verifying the potential errors such as contradiction, redundancy, circulation, non-reachable rule and non-lined rule. In consequence, the expert system realizes a good access to the various sorts of knowledge and increases the reliability on the results of inference. The knowledge acquisition system contributes tro strengthening man-machine interface that enables users to add the knowledge easily to the knowledge base.

• Asia pacific journal of information systems
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• v.24 no.2
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• pp.191-210
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• 2014

As mobile devices that can be connected to the Internet have spread and networking has become possible whenever/wherever, the Internet has become central in the dissemination and consumption of news. Accordingly, the ways news is gathered, disseminated, and consumed have changed greatly. In the traditional news media such as magazines and newspapers, expert editors determined what events were worthy of deploying their staffs or freelancers to cover and what stories from newswires or other sources would be printed. Furthermore, they determined how these stories would be displayed in their publications in terms of page placement, space allocation, type sizes, photographs, and other graphic elements. In turn, readers-news consumers-judged the importance of news not only by its subject and content, but also through subsidiary information such as its location and how it was displayed. Their judgments reflected their acceptance of an assumption that these expert editors had the knowledge and ability not only to serve as gatekeepers in determining what news was valuable and important but also how to rank its value and importance. As such, news assembled, dispensed, and consumed in this manner can be said to be expert-based recommended news. However, in the era of Internet news, the role of expert editors as gatekeepers has been greatly diminished. Many Internet news sites offer a huge volume of news on diverse topics from many media companies, thereby eliminating in many cases the gatekeeper role of expert editors. One result has been to turn news users from passive receptacles into activists who search for news that reflects their interests or tastes. To solve the problem of an overload of information and enhance the efficiency of news users' searches, Internet news sites have introduced numerous recommendation techniques. Recommendations based on popularity constitute one of the most frequently used of these techniques. This popularity-based approach shows a list of those news items that have been read and shared by many people, based on users' behavior such as clicks, evaluations, and sharing. "most-viewed list," "most-replied list," and "real-time issue" found on news sites belong to this system. Given that collective intelligence serves as the premise of these popularity-based recommendations, popularity-based news recommendations would be considered highly important because stories that have been read and shared by many people are presumably more likely to be better than those preferred by only a few people. However, these recommendations may reflect a popularity bias because stories judged likely to be more popular have been placed where they will be most noticeable. As a result, such stories are more likely to be continuously exposed and included in popularity-based recommended news lists. Popular news stories cannot be said to be necessarily those that are most important to readers. Given that many people use popularity-based recommended news and that the popularity-based recommendation approach greatly affects patterns of news use, a review of whether popularity-based news recommendations actually reflect important news can be said to be an indispensable procedure. Therefore, in this study, popularity-based news recommendations of an Internet news portal was compared with top placements of news in printed newspapers, and news users' judgments of which stories were personally and socially important were analyzed. The study was conducted in two stages. In the first stage, content analyses were used to compare the content of the popularity-based news recommendations of an Internet news site with those of the expert-based news recommendations of printed newspapers. Five days of news stories were collected. "most-viewed list" of the Naver portal site were used as the popularity-based recommendations; the expert-based recommendations were represented by the top pieces of news from five major daily newspapers-the Chosun Ilbo, the JoongAng Ilbo, the Dong-A Daily News, the Hankyoreh Shinmun, and the Kyunghyang Shinmun. In the second stage, along with the news stories collected in the first stage, some Internet news stories and some news stories from printed newspapers that the Internet and the newspapers did not have in common were randomly extracted and used in online questionnaire surveys that asked the importance of these selected news stories. According to our analysis, only 10.81% of the popularity-based news recommendations were similar in content with the expert-based news judgments. Therefore, the content of popularity-based news recommendations appears to be quite different from the content of expert-based recommendations. The differences in importance between these two groups of news stories were analyzed, and the results indicated that whereas the two groups did not differ significantly in their recommendations of stories of personal importance, the expert-based recommendations ranked higher in social importance. This study has importance for theory in its examination of popularity-based news recommendations from the two theoretical viewpoints of collective intelligence and popularity bias and by its use of both qualitative (content analysis) and quantitative methods (questionnaires). It also sheds light on the differences in the role of media channels that fulfill an agenda-setting function and Internet news sites that treat news from the viewpoint of markets.

• Journal of the Korean Operations Research and Management Science Society
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• v.30 no.1
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• pp.129-147
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• 2005

In Knowledge Management Systems (KMS), tacit knowledge which is usually possessed as forms like know-how, experiences, and etc. is hard to be systemized while managing explicit knowledge is comparatively easy using information technology such as databases, Recent researches in knowledge management have shown that it is more applicable in many ways to provide expert search mechanisms in KMS to pinpoint experts in the organizations with searched expertise so that users can contact them for help, In this paper, we propose an intelligent expert search framework to provide search capabilities for experts in similar or related fields according to the user's needs. In enabling intelligent expert searches, Fuzzy Abstraction Hierarchy (FAH) framework has been adopted, through' which finding experts with similar or related expertise is possible according to the subject field hierarchy defined in the system. To test applicability and practicality of the proposed framework, the prototype system, Knowledge Portal for Researchers in Science and Technology, was developed.

• Asia pacific journal of information systems
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• v.6 no.2
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• pp.77-105
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• 1996

The accuracy of knowledge is a major concern for expert system developers and users. Machine learning approaches have recently been found to be useful in knowledge acquisition for expert systems. However, the accuracy of concept acquired from machine learning could not be analyzed in most cases. In this paper we develop a comprehensive knowledge error analysis methodology for practical use of expert systems. Decision tree induction is an important type of machine learning method for business expert systems. Here we start to analyze with knowledge acquired from decision tree induction method, and extend the results to develop error analysis methodology for general machine learning methods. We give several examples and illustrations for these results. We also discuss the applicability of these results to multistrategy learning approaches.