The Influence of the Service Quality on the Customer Satisfaction and Repurchase Intention in Chinese Internet Shopping Mall (중국 인터넷 쇼핑몰의 서비스품질이 고객만족과 재구매의도에 미치는 영향)
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- Journal of the Korea Institute of Information and Communication Engineering
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- v.18 no.4
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- pp.957-964
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- 2014