• Title/Summary/Keyword: User-Centered

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Measures to Improve the Efficacy of Road User-Centered VMS Traffic Information Offering (도로이용자 중심의 VMS 교통정보 제공 효용성 향상 방안)

  • Yoon, Young-Min
    • The Journal of the Korea Contents Association
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    • v.21 no.12
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    • pp.190-201
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    • 2021
  • The variable message sign (VMS) is equipment to improve the efficiency of traffic flow and safety of travel by providing real-time information to road users on traffic, road, weather situation, and traffic control due to construction. The information messages of the letter-based VMS taking up most of the VMS on the general national highways consist of section, travel time in sections, and road control situation. This study devised an improvement plan centered on road users, not road managers-centered existing message-based VMS through an analysis of road users' preference targeting the letter-based VMS operated in the general national highways in the Seoul Metropolitan Area. By presenting the measure for system improvement through which information on unexpected situations that road users prefer the most can be quickly and efficiently provided, this study aims to improve the efficiency of road user-centered VMS traffic information.

Personalized Service Composition and Provision System Based on User-centered Scenarios (사용자 중심의 시나리오에 기반한 개인화 서비스 합성 및 제공 시스템)

  • Jung, Jong-Yun;Ryu, Ki-Yeol;Roh, Byeong-Hee
    • Journal of KIISE:Computing Practices and Letters
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    • v.15 no.9
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    • pp.649-660
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    • 2009
  • To deliver services suitable to user's situation in the ubiquitous environment, the researches on realizing new services by combining existing ones have been continuously increased. But, it is difficult to provide the personalized services to each user located in the ubiquitous service space where multiple users coexist. In this paper, we propose a service composition model based on user-centered service scenarios and a system for providing personalized services through finding services suitable to user's situation and combining them. The proposed system supports a simple service discovery protocol for finding services from heterogeneous smart objects with limited computing power in the ubiquitous environment. The system aggregates and stores various service scenarios and data derived from users and executes the appropriate services for users. We design and implement a prototype system for the mobile personal device.

A Case Study on The Improvement of Dental Clinic Preventive Service Using User-Centered Service Design (사용자 중심 서비스디자인을 활용한 치과예방서비스 개선 사례연구)

  • Shin, Kwangsub;Choi, Hyunchul;Kwon, Sang Ji;Yoon, Chiho
    • Korea Journal of Hospital Management
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    • v.26 no.3
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    • pp.28-42
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    • 2021
  • Purposes: The objective of this study is to analyze service design process of dental clinic preventive service by using 'Double Diamond Design Process' which is user-centered for improving dental clinic management efficiency. Methodology: We examine case study that dental clinic preventive service of local dental clinic. Following the double diamond design four steps(①discover, ②define, ③develop, ④deliver), we use suitable analytic tools in each steps. In discover step, we perform observation and desk research. Next, in define step, affinity diagram, user persona, and user journey map are performed. We then make service blueprint in develop step. Finally, in deliver step, virtual scenario and confirm some outputs which are based on results of former steps are suggested. Findings: As a result of this study, waiting and consulting phases turn out that these phases are in the most trouble than others. Users(patients) have lots of complain and dissatisfaction in these phases. These touch-points will have to be modified Practical Implication: After checking this study result, it could suggest improvement schemes. To apply these, we try to make some scenarios, and finally realize some outputs. Service design has arisen to strengthen the competitiveness by reflecting user's experience and needs. Especially, service design is not typical, it is so flexible that can apply to various situation and objects. We hope that result of this study is made good use for dental clinics in need.

A Suggestion of User Behavior analysis Framework (사용자 행동 분석 프레임워크 제안)

  • Kim, Hye Lin;Lee, Min Ju;Park, Seung Ho
    • Design Convergence Study
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    • v.16 no.5
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    • pp.203-217
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    • 2017
  • This study proposes and demonstrates the value of user - centered design methodology based on linguistic analysis. The results of the proposed user behavioural analysis framework suggested that the syntactic structure between the sentence structure and its components could be a logical basis for explaining the user's situation and behavior. Based on this, the definitions and classifications of user interactions and user contexts were conducted in a microscopically context. User behavior has also been established to identify pattern structures of purposeful nature and constitutes a user behavior sequence that prioritizes them. Next, the User Experience Analysis Framework was derived by defining the relationship between User Behavior and User Behavior and User Context and User Context. To verify the framework of the framework, a professional assessment was conducted to conduct a review of the user's experience and conduct a study of the framework of the framework and conduct of the framework of the framework of the framework and practical utility of the framework. Through this, it was possible to identify the value of the qualitative and quantitative framework of the framework and the future direction of development.

Emotional Palette: Mapping Affective User experience Elements based on Trend (Emotional Palette: Trend에 따른 감성적 사용자 경험 요소 매핑)

  • Jeon, Myoung-Hoon;Lee, Ju-Hwan;Yang, Jung-Min;Heo, U-Beom;Lim, Tae-Hoon;Ahn, Jung-Hee;Kim, Jin
    • 한국HCI학회:학술대회논문집
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    • 2008.02b
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    • pp.451-455
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    • 2008
  • Emotional design gets more and more important. However, the systematical approaches to integration of user experience elements in product design have been rarely tried. This study consists of three parts. We extracted affective words fitting to design direction based on trend analysis. Then, user experience elements were matched with affective words. Finally, a prototype system was made to guide designing affective factors in electronic products. In the present study, user experience elements were defined as color, material & finishing, and sound. Through various documents analysis and trend analysis, trend analysis experts and user experience designers extracted 31 affective keywords which could fully reflect current trend. After paired-comparison of selected keywords, 2 sensibility dimensions were obtained by multidimensional scaling. Trend affective keywords could be explained by 2 dimensions of human-centered' vs. 'techno-centered' and 'warm vs. cool'. Next, user experience elements stimuli were matched with each keyword by user direct positioning on the 2 dimensions affective map. Based on the result of the experiment, the prototype system was developed for the product designers. The results of the current study could guide designers to design emotionally satisfactory products.

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A Study on User Centered Design Process of Virtual Reality Contents (가상현실 컨텐츠의 사용자 중심 디자인 방법론에 관한 연구)

  • 이현진
    • Archives of design research
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    • v.16 no.3
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    • pp.191-200
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    • 2003
  • This paper summarizes the characters of virtual reality contents and its design problems, and suggests user centered approach in design methodology of VR contents. Based on case study of former VR contents design project, I developed a new VR contents design process in experience design perspective. This design process was applied on Tangible Space Initiative project of KIST, which showed positive roles of this design process as a dear communication media between project players, and an active generator of user-centered interaction design.

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Development and Application of an Anthropometric Design Method Considering Physical Human Variabilities (신체적 다양성을 고려한 인체측정학적 설계 방법 개발 및 적용)

  • Jung, Ki-Hyo;Lee, Baek-Hee;You, Hee-Cheon
    • IE interfaces
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    • v.24 no.4
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    • pp.420-427
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    • 2011
  • The present study developed an anthropometric design method accommodating physical human variabilities for user-centered product development. The proposed design method is based on the boundary zone method, a technique to generate a group of humanoids properly representing the body size diversity of thedesign target population. In addition, the anthropometric design method considers the variability of postures in the design process by incorporating the simulation of posture. The effectiveness of the proposed design method was evaluated in terms of multivariate accommodation percentage (MAP) by applying it to designing a computer workstation with 90% of accommodation percentage. The performance evaluation showed that the MAP (89%) of the computer workstation design produced by the proposed method was quite close to the designated accommodation percentage. The proposed design method can be of use to develop an effective anthropometric design for user-centered product development.

A Semantic-based Post-office Box Structure for User-centered Multimedia Services (사용자 위주의 멀티미디어 서비스를 위한 시멘틱 기반의 사서함 구조)

  • Lee Chong-Deuk;Ahn Jeong-Yong
    • Journal of the Korean Institute of Intelligent Systems
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    • v.16 no.4
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    • pp.402-409
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    • 2006
  • In recent years, several methods in distributed environment have been proposed in which a user-centered multimedia service may be efficiently provided. However, problems such as the improvement of QoS, streaming and the dynamic service of data for distributed service of multimedia data are introduced. In this paper we propose $POX -H_{r}$ structure for user-centered multimedia service in distributed network environment. The proposed $POX -H_{r}$ structure are constructed by disjunct, conjunct, semantic and filtering mapping scheme, and its structure are updated by $M_{filtering}$ scheme. The comparison results shows that the proposed method provides the better than the other methods.

A Study on Factors of User-Centered Content Management for the Effecive Web Resource Utilization (웹자원 이용효율성 제고를 위한 이용자 중심의 내용 관리(Content Management) 요소에 관한 연구)

  • Moon, Kyung-Hwa;Nam, Tae-Woo
    • Journal of the Korean Society for Library and Information Science
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    • v.35 no.3
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    • pp.151-172
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    • 2001
  • Today, as we are going into digital information environment along with the development of information technology, there are changes in the style of information users. In particular. with the help of computer users can more easily access the original texts and approach to information providers than ever. At the same time, we are trying to use more efficiently some specialized contents in the web-pages. Contrary to traditional mediation-centered collection management, we start realizing that we are expected to bind selected contents with users who search these ones. In this study, I examined problems on collection management and proposed a more advanced content management skill as a solution for those problems. According to on-site questionnaires, The Main factors of user-centered content management are user factors, intermediary factors, and service ones.

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E-customized Product: User-centered Co-design Experiences

  • Li, Pei;Liu, Zi Yang
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.14 no.9
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    • pp.3680-3692
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    • 2020
  • The purpose of this study is to orient users' touchpoints in co-design experience, to identify their need via visualized experience map, to recommend valid design information in online e-customization services. A user-centered co-design experience map (UCEM) is adopted to analyze the relation between users' desire and time spent, so as to evaluate the online co-design experiences. Based on evolutionary algorithm and fuzzy theory, data of this study is collected from 30 participants. The data was analyzed by descriptive analysis in SPSS, and frequency query and word cloud in NVivo. Employing design category and evaluating users' time spent, the findings are that (a) vamp color matching is consistent with interview data; (b) supported by qualitative feedback, the virtual experience map played an important role in the co-design process and the visualized interaction process; and (c) participants prefer to get more information and professional help on color matching and exterior design. Based on the findings in design category, future work should be focused on developing a better understanding of design resource recommendations and multi-stakeholder communication.