• Title/Summary/Keyword: User study

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A Basic Study on User Experience Evaluation Based on User Experience Hierarchy Using ChatGPT 4.0 (챗지피티 4.0을 활용한 사용자 경험 계층 기반 사용자 경험 평가에 관한 기초적 연구)

  • Soomin Han;Jae Wan Park
    • The Journal of the Convergence on Culture Technology
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    • v.10 no.2
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    • pp.493-498
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    • 2024
  • With the rapid advancement of generative artificial intelligence technology, there is growing interest in how to utilize it in practical applications. Additionally, the importance of prompt engineering to generate results that meet user demands is being newly highlighted. Exploring the new possibilities of generative AI can hold significant value. This study aims to utilize ChatGPT 4.0, a leading generative AI, to propose an effective method for evaluating user experience through the analysis of online customer review data. The user experience evaluation method was based on the six-layer elements of user experience: 'functionality', 'reliability', 'usability', 'convenience', 'emotion', and 'significance'. For this study, a literature review was conducted to enhance the understanding of prompt engineering and to grasp the clear concept of the user experience hierarchy. Based on this, prompts were crafted, and experiments for the user experience evaluation method were carried out using the analysis of collected online customer review data. In this study, we reveal that when provided with accurate definitions and descriptions of the classification processes for user experience factors, ChatGPT demonstrated excellent performance in evaluating user experience. However, it was also found that due to time constraints, there were limitations in analyzing large volumes of data. By introducing and proposing a method to utilize ChatGPT 4.0 for user experience evaluation, we expect to contribute to the advancement of the UX field.

The Study of Usability Evaluation in the GUI of Mobile Computing - Based on Benchmark Testing in the interface design of WIPI (Mobile Computing의 GUI 개발에 있어 사용성 평가 연구 - WIPI 인터페이스 디자인을 위한 Benchmark Testing을 중심으로 -)

  • 정봉금;송연승
    • Archives of design research
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    • v.17 no.1
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    • pp.49-62
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    • 2004
  • Due to the recent surge of wireless Internet and concurrent development of the end user terminal devices having standardized graphical user interface(GUI) and unified operation mechanism for better interactivity in information representation and ease of use, various efforts on the improvement of GUI is widely recognized as one of the key factors that will usher in the next stages of the wireless Internet for the users. Especially, improved usability along with unique visual effect are considered to be the key elements for GUI considering the rapid improvement of the resolution and color on the end user handset devices; thus, the study and research on the subject of GUI is expected to increase along with the wireless Internet using smart phones. User interface of the wires Internet end user handsets will have a definite and significant effect on the user interaction as well as productivity. Domestically, wireless Internet service providers and GUI design companies are making various efforts in producing a common GUI models for standardized operation scheme and improved graphical display capabilities of the hand phones, PDAs and smart phones. In the study, Nokia 3650 model and Microsoft Orange SPV model were chosen as test devices for usability comparison and data collection to collect directional benchmark data in developing next generation smart phone user interface integrating PDAs and phones. The mail purpose of this study is to achieve the most efficient user accessibility to WAP menu through intensive focus on developing WIPI WAP menu having most effective usability for the users in their twenties and thirties. The result of this study can also be used as the base research materials for WAP service development, VM browser development and PDA browser development. The result of this study along with the evaluation model is expected to provide effective analysis materials on the subject of user interface to the developers of the wireless Internet user devices, GUI designers and service planners while short listing key factors to consider in developing smart phones therefore serving as the GUI guideline of WIPI phones.

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User Enjoyment Elements on Mobile and Online Games: Comparative Study between China and Korea (모바일과 온라인 게임의 즐거움 요소들에 대한 연구:한국과 중국 간 비교 연구)

  • Jin, Yu;Kim, Jong Woo;Lee, Hong Joo
    • Journal of Information Technology Services
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    • v.12 no.4
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    • pp.381-397
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    • 2013
  • User enjoyment is a key factor to understand online and mobile game users' behaviors. This study aims to understand the differences between mobile and online games, and the differences between Korean and Chinese game users in terms of the perceived importance of user enjoyment elements. To use AHP (Analytic Hierarchical Process), we decompose user enjoyment into sub-elements; sensory enjoyment, content enjoyment, enjoyment of the achievement, and enjoyment of interaction. Though the empirical study and independent t-test, we can find that there are the differences in the perceived importance of user enjoyment elements between Korean and Chinese game players, and between mobile and online games. Chinese users more stress on enjoyment of interaction and Korean users more emphasize on enjoyment of the achievement.

A Study on the Visual Elevation Image of Apartment Buildings (아파트 입면계획에서 시각적 디자인 이미지에 관한 연구)

  • 손세욱;구시온
    • Journal of the Korean housing association
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    • v.10 no.2
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    • pp.247-257
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    • 1999
  • This study is aimed to propose the evaluation model of forecasting visual quality of apartment buildings, which would be a useful tool to make the architectural concepts corresponding to user needs. This study was carried out through the four-step experiments as follows. The first step is to take the user's visual evaluation construct. To do this, the 22 adjective phrases were extracted, which were applicable to all apartment buildings. The second step is to analyze the user's visual preference, which is measured by the user's psychological quantity on the apartment buildings by S. D.(Semantic Differential) Method. The third step is to analyzethe five psychological-factors obtained from the Factor Analysis. The perceptual images on the 41 experimental subjects were checked up through evaluating and analyzing the factor scores of each subjects for each psychological-factor. The fourth step is to analyze, the similarity of various characters in a building, which is mirrored on the user's psychological quantity and how buildings are grouped by it.

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Quality Evaluation on User Interface of Websites : the Cases of Kosef's RICs (웹사이트 사용자 인터페이스의 품질 평가 : KOSEF의 RICs를 사례로 하여)

  • 최정태;이제환;최기석
    • Journal of Korean Library and Information Science Society
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    • v.32 no.4
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    • pp.197-228
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    • 2001
  • The purpose of this study lies in evaluating the quality of Website user interface, with emphasis on the users'perspectives. To the end, we developed an user-oriented evaluation criteria and indicators, and on the basis of these criteria and indicators, conducted a systematic evaluation on the websites of KOSEF's 21 Research Information Centers, which were selected as samples for this study In particular, this study attempted to identify both examples and variables which causes the User group's dissatification on the interface of the sampled websites. Finally suggested are the strategies and methods for improving the quality of user interface in R&D websites.

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User industry and accumulation of technological capabilities of producers-Finnings from the Korean machine tool industry

  • 임채성
    • Proceedings of the Technology Innovation Conference
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    • 2001.06a
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    • pp.71-95
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    • 2001
  • This study reveals that the user industry has a limited role as a source of technological capability in the case of the machine tools in Korea where the user industry is relatively mope advanced than other capital goods industry. The study examined the sources of technological capability in terms of migration of workforce and flow of product design information. Although the capital goods sector is generally regarded as being the sector where the user producer interaction is important the user industry failed to be the seed-bed of technological capability to develop machines. This study argues that this finding could have implications to the specificity of capital goods in a developing country.

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A Study of the effect of Analysis & Evaluation in acquisition phase on user satisfaction and usage (획득단계 분석평가 결과가 사용자 만족 및 활용에 미치는 요인에 관한 연구)

  • Jeon, Nam-Hee;Chung, Jung-Ku;Gim, Gwang-Yong
    • Journal of the military operations research society of Korea
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    • v.35 no.3
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    • pp.101-117
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    • 2009
  • The objective of this study is to find relations between success factors of project management and user satisfaction and usage for analysis report. According to emprical study, the main factors that affect user satisfaction are requirement and proper planning. And the main factors that affect usage are expert of analysis, proper planning and user satisfaction.

An Empirical Study on End-user's Perception and Acceptance of Mobile Office (모바일 오피스에 대한 이용자 인식과 수용에 관한 실증 연구)

  • Lee, Ji Eun
    • Journal of Information Technology Applications and Management
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    • v.19 no.4
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    • pp.97-113
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    • 2012
  • In order to implement the real-time enterprise (RTE) and smart work effectively, many companies have introduced a mobile office. A mobile office improves employee productivity and increases ability to respond to business opportunities by helping employee manage their business anytime and anywhere. However, it also raises the user's stress level. We conducted in-depth interviews with users to assess user's perception of a mobile office according to Saaty's BOCR model. Based on the results of the interviews, we set variables affecting user's perception of the mobile office using factor analysis. This study revealed that support for real-time business, support for communication and collaboration, and information processing quality were positively related to continuous intention to use mobile office. Further study demonstrated that three variables have mediating effect between the psychological stress and continuous intention to use. This result implies that the system quality and function are the key elements of mobile office and may contribute to the continuous use.

An Empirical Study on the Factors Influencing User Resistance to ERP : Focused on the Vietnam Users (ERP에 대한 사용자 저항의 영향 요인에 관한 실증적 연구 : 베트남 사용자를 중심으로)

  • Kim, Hongkeun;Hwang, K.T.
    • Journal of Information Technology Applications and Management
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    • v.22 no.4
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    • pp.127-158
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    • 2015
  • This study analyzes the factors affecting user resistance to ERP in Vietnam, including the factors related to the cultural values of the users, which is rarely dealt in the previous ERP research. A research model is developed based on Klaus and Blanton [2010] and Hofstede [2011], consisting of the independent variables ('cultural value', 'system', 'organization', and 'process' related variables), a dependent variable ('user resistance to ERP') and a moderating variable ('self efficacy'). Major results of study include (1) users with high degree of uncertainty avoidance and femininity regard ERP as potential threat to their job and are likely to resist to ERP; (2) By training the users with high level of femininity to enhance their self efficacy, the degree of resistance to ERP can be reduced; (3) For ERP to be utilized successfully, systems should be developed in such a way in which working with ERP is not regarded as complex and difficult; and (4) communication and training play an important role in reducing the resistance of users.

A Case Study on the Ecological Dwellings by User's Participation (이용자참여에 의한 환경친화적 주거건축 사례조사 연구)

  • Jung, Jinju
    • Journal of the Korean Institute of Rural Architecture
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    • v.8 no.2
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    • pp.46-53
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    • 2006
  • The nature accompanies with natural and ecological truth, worsening living environment without think using of our nature. Now, the sustainable researches to study peculiarities in ecological dwellings considered with nature and the development of human life's quality in housing itself, have been progressing. Also it is needed to show understanding about ecological dwellings in the user participant's consciousness such as, unification thought with nature, circulation thought of substance, and environment friendly thought of the traditional housing. Chose five examples which is applying ecological architectural concept by each Chungbuk, Chungnam, Jeonbuk, Gyeongbuk, Gyeonggi district and I investigated change of exterior or interior material, application of ecological system, and etc. With these background, this study will survey cases of ecological dwellings and find peculiar characteristics of ecological dwellings through researching the correlation between the concept in user's consciousness and application method.

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