• Title/Summary/Keyword: User Studies

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Elicitation of User-Centered Usability Attributes and Comparison of Attributes between User Group and Developer Group: Focus on Mobile Trading System (사용자 중심의 사용성 속성 도출과 사용자 그룹과 개발자 그룹 간의 속성 비교: 모바일 트레이딩 시스템 중심)

  • Lee, Woon-Kyo;Kim, Ja-Hee
    • The Journal of Society for e-Business Studies
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    • v.26 no.4
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    • pp.53-79
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    • 2021
  • With the revitalization of non-face-to-face transactions, the difference between the size of branches and transaction costs among securities firms has decreased, and the importance of the stock trading system has increased. In particular, the mobile trading system has become more important due to the increase in the proportion of transactions in the mobile trading system, which is widely used by individual investors, and the increase in the number of individual investors after COVID-19. However, user-centered usability studies are insufficient as usability studies on mobile trading systems are conducted through literature surveys or survey methods. Therefore, in this study, a repertory grid technique that finds user's empirical perception was used to find out user-centered usability attributes. The usability attributes of the mobile trading system from the user's point of view were elicited, and the difference in the usability attributes in terms of frequency and importance between the user group and the developer group was identified.

The Relationships between Information Systems Implementation Performance and User Attitude, User Education and Training - Focused on Corporation D - (사용자 태도 및 교육훈련과 정보시스템 실행 성과간의 관계 - D사를 중심으로 -)

  • Lee, Jong-Koo;Lee, Dong-Man;Chang, Myung-Hee
    • Journal of the Korean Association of Geographic Information Studies
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    • v.1 no.1
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    • pp.70-85
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    • 1998
  • This study intends to identify the effects of user attitude, user education & training on the information systems implementation performance. In order to obtain data, survey questionnaires were distributed to the users of 'D' company, the major findings can be summarized as follows. First, it's suggested from the analyses that user attitude and user education & training independently have statistically significant effects on information systems implementation performance. Second, it's revealed that even though the interaction effects by both user attitude and user education & training have positive effects on the level of usage, but have no statistically significant effects on satisfaction level. Based on these results, it's recommended to convert user attitude favorably toward user environment and to increase the level of user education & training, in order to promote information systems implementation performance. Especially, differentiated user education & training are highly recommended.

Conceptual Structure of User Involvement and Implications on Korean Disability Services (이용자 참여의 개념 구조: 한국장애인복지에 대한 함의)

  • Kim, Yong-Deug;Kim, Mi-Ok
    • Korean Journal of Social Welfare
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    • v.59 no.2
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    • pp.39-64
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    • 2007
  • The purpose of this study is to find out implications which can be useful for the development of user empowerment and involvement in Korean disability services. Suggested implications are based on the earlier studies about the concept and areas of user involvement. In the theoretical review, this study compared several terminologies related to user involvement. For the depth explanation, this study described wide range of earlier studies. In addition to these descriptions, this study is exploring to show integrated theoretical framework including diverse areas, major initiatives, participation levels, models of purpose on user involvement. And to grasp ostensive understanding on specific mechanisms on participation practice, this study discussed various issues on basic assumptions, areas of involvement and supportive alternatives. Based on these theoretical examination, this study introduced concrete tasks related to policy, service organization, professional education and research to activate user participation in Korean disability services.

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Effect of Characterisitcs of Service Quality on Continuance Usage Intention of Digital Healthcare Service Using Mediating Factors of User Expectation and User Utility (디지털헬스케어서비스에서 서비스품질 속성이 지속사용의도에 미치는 효과연구: 사용자기대와 사용자효용 매개요인을 중심으로)

  • Jeon, Eun-Seon;Kim, Chul Soo
    • The Journal of Society for e-Business Studies
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    • v.26 no.2
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    • pp.1-17
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    • 2021
  • This paper elucidates the effect of characteristics of service quality on continuance usage intention of digital healthcare service using mediating factors of user expectation and user utility. First, we classified independent factors into three types such as service system characteristics, user characteristics, and healthcare service characteristics from the previous studies, and investigated the effect of three independent factors on continuance usage intention of digital healthcare service. Second, we analyzed the impact of two mediating factors, user expectation and user utility, on the continuance usage intention. We developed a research model that includes three types of independent factors, mediated factors of user expectation and user utility, and a dependent factor of continuance usage intention. We surveyed a total of 357 samples from digital healthcare service users and analyzed the research model. The research results significantly show that Characteristics of Users is essential factor impacting a dependent factor of Continuance Usage Intention. The results indicate the followings: (1) Characteristics of Users including the variables of Innovation impacts User Expectation, and User Expectation affects Users Utility, and Users Utility also affects Continuance Usage Intention. (2) Characteristics of Service Systems including the variables of Functionality, Compatibility, and Convenience and Characteristics of users of Innovation variable impact the mediating factor of User Expectation, and User Expectation also affects the factor of Continuance Usage Intention. (3) Characteristics of Healthcare Services including the variables of Reliability, Ease of Operation, Safety, and Accuracy impact User Utility, and User Utility also affects Continuance Usage Intention.

A Study on the Development Process of User Authentication Software (사용자 인증 소프트웨어 개발 프로세스에 관한 연구)

  • 이상준;배석찬
    • The Journal of Society for e-Business Studies
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    • v.9 no.1
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    • pp.255-268
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    • 2004
  • User authentication is indispensable in computer login and internet banking. Usability as well as security is needed in user authentication software. To develop the software systematically, development process must be defined, and it can result in the improvement of software maturity. In this paper, a process needed to develop user authentication software systematically is proposed from experience of developing visual password input software. This process is composed of 6 phases and 15 activities. It is able to improve usability with its requirement analysis, planning, integration testing, and acceptance testing activity.

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A Study on Developing GIS User Interface using OLE Automation (OLE 자동화를 이용한 GIS의 사용자 인터페이스 개발에 관한 연구)

  • Bu, Ki-Dong
    • Journal of the Korean Association of Geographic Information Studies
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    • v.2 no.1
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    • pp.63-72
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    • 1999
  • This study proposes an easy method to develope user interfaces for the GIS using OLE automation. In the developing stage of user interface, the most important thing is to make the best use of effective windows programming techniques and component software supporting techniques. Using the OLE automation and Visual Basic programming, the study constructs an user interface as case study which performs map overlaying, referencing attribute tables, graph analysis, drawing up of thematic map.

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