• Title/Summary/Keyword: User Oriented Service

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A Study on "Chack DanBi" Library Circulation Service ("책단비" 도서대출서비스에 관한 연구)

  • Cho, Chan-Sik;Rhee, Hey-Young
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.23 no.2
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    • pp.235-253
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    • 2012
  • The library circulation service, which refers to the lending of library material outside of the library, is a basic and essential service provided by the library. However, changes in the library circulation service are being made according to a more management-oriented operation and the development of information technology. Consequently, the library faces a paradigm shift 'from library-centered service' to 'user-oriented service' and experiences changes in library circulation service due to the growth of library networks. Also, each library, in order to respond to the changes, tries to specialize the library circulation service by utilizing available library resources. In that context, this study, through the case study of the "Chack DanBi" library circulation service of Eunpyeong Public Library, investigates and analyzes the changing library circulation service according to the above perspectives; seeks the meaning of the service; and aims at enhancing our understanding of the library circulation service.

A Design of the Cloud Aggregator on the MapReduce in the Multi Cloud

  • Hwang, Chigon;Shin, Hyoyoung;Lee, Jong-Yong;Jung, Kye-Dong
    • International Journal of Internet, Broadcasting and Communication
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    • v.8 no.1
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    • pp.83-90
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    • 2016
  • The emergence of cloud has been able to provide a variety of IT service to the user. As organizations and companies are increased that provide these cloud service, many problems arises on integration. However, with the advent of latest technologies such as big data, document-oriented database, and MapReduce, this problem can be easily solved. This paper is intended to design the Cloud Aggregator to provide them as a service to collect information of the cloud system providing each service. To do this, we use the DBaaS(DataBase as a Service) and MapReduce techniques. This makes it possible to maintain the functionality of existing system and correct the problem that may occur depending on the combination.

Correlation study between Interactive Contents on user's IPTV selection and Satisfaction (IPTV 양방향성 콘텐츠의 미디어 수용의사와 만족도 상관관계 연구)

  • Lee, Jung-Keun;Chung, Jin-Do
    • Journal of the Korea Society of Computer and Information
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    • v.13 no.1
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    • pp.99-108
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    • 2008
  • This study was surveyed by using seven variables with two stems of contents-wise aspect and systematic aspect, entertainment, user-oriented contents supply, data up data, useful information supply are the elements of contents-wise aspect and systematic stabilization, convenience of access. Promptness of response are for systematic aspect. Results : First, entertainment is the first variable of interactive contents for user to choose IPTV and useful information supply is the second. Also contents wise aspect is more related than the other. Second, The high quality of entertainment, user-oriented contents supply, useful information supply systematic stabilization, convenience of access, promptness of response are required to enhance the satisfaction of IPTV user Among them. convenience of access is the most valuable factor for user to choose IPTV.

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A Study on the Service Improvement through the Analysis of Current Status of e-Trade Platform Usage (전자무역 플랫폼의 이용현황 분석과 서비스 고도화 방안)

  • Lee, Sang-Jin
    • International Commerce and Information Review
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    • v.11 no.3
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    • pp.47-71
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    • 2009
  • In order to implement e-trade infrastructure through the radical innovation of trade process, e-trade platform which is called 'uTradehub' has been developed for three years. After pilot operation of this platform in 2007, the formal service of e-trade such as logistics, customs and foreign exchanges had been provided in 2008. However, the usage of e-Trade platform is not the level of users' satisfaction because trade-related communities have not actively participated into e-trade platform and several functions with users requirements are necessary to develop additionally. In this regard, there are strong demands to suggest some strategies for application and usage proliferation of e-trade platform. Therefore, this paper would like to evaluate the current status of e-trade platform service and usage by the theoretical consideration of preceding researches and practical analysis of statistical data. Then, it will explore several service improvement ideas in terms of system supplementation and integration, electronic documents standardization, radical change of using fee, global connection, user oriented education and advertisement.

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Object Extraction and Modeling Method from the User Requirements with Fillmore's Case Grammar (Fillmore의 Case Grammar를 통한 사용자 요구사항으로부터 객체 추출 및 모델링 방법)

  • Ahn, Sung-Bin;Kim, Dong-Ho;Seo, Chae-Yun;Kim, R.Young-Chul
    • Journal of KIISE:Computing Practices and Letters
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    • v.16 no.10
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    • pp.985-989
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    • 2010
  • The near future smart ubiquitous computing oriented system will have to provide the optimal (right) service through interactions between users and the system. To provide the right services what the user needs, we should choose the user-centered development for reflecting the user needs, but not the developer-centered development. To do this, we proposed User Behavior Analysis Based Needs Extraction Method [1]. In this paper, we propose Object Extraction and Modeling Method from the user requirements with Fillmore's Case Grammar.

A Study on the Multidimensional Service Scenario Evaluation Methodology for ITSM Considering Ubiquitous Computing Technology (유비쿼터스 컴퓨팅 기술을 고려한 ITSM구축을 위한 서비스 시나리오 다면평가방법론에 관한 연구)

  • Lee, Sang-Hoon;Kim, Hyung-Jin;Kwon, Oh-Byung
    • The Journal of Society for e-Business Studies
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    • v.12 no.2
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    • pp.155-194
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    • 2007
  • Currently, Ubiquitous Computing Technology(UCT)-based service scenarios play an important role in estimating the potential of UCT-based service. The purpose of the study is to propose a multidimensional evaluation(ME) methodology for UCT-based service scenarios regarding their possibilities of realization for the future. Our approach contributes to extend service level management in Information Technology Service Management(ITSM) by evaluating the level of a new service in advance. ME consists of three dimensions: technological evaluations, business-oriented evaluations, and user-oriented evaluations. The three types of evaluations are mutually harmonized to check the overall possibility of realization and validity for certain UCT-based service scenarios. Theoretically, ME is developed to overcome the extant evaluation methods for UCT-based service scenarios, which are limited in the number of evaluation criterions. It is also conceived to cope with the limitation of economical evaluation methods (e.g., technological valuation, estimation of financial outcomes such as ROI, ROA, etc. that are difficult to give meaningful results because most of UCT-based services are not fully realized so far. From the practical perspectives, in addition, our approach can be applied to a variety of scenarios due to its domain-independent approach.

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Enhancement of SMIL by Changing Structure and Modeling Depending Upon Object Oriented Analysis (객체지향적 분석에 따른 SMIL 구조변환 및 모델링)

  • Kwon Oh-hyun
    • Journal of Korea Multimedia Society
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    • v.7 no.9
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    • pp.1304-1311
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    • 2004
  • SMIL supports synchronization and nice screen form environments among various multimedia data. Thus it is utilized widely in the fields of internet virtual lecture, internet broadcasting, and so on. Those kinds of system which can be applied flexibly in spite of the change of environments are required continuously with important issue, and depending upon the trends the function of SMIL is upgraded step by step. In this paper main function of SMIL is analyzed and modeled depending upon object oriented methodology. Also I propose some class model which is inspired iron service combinator. Suggested class model can be tuned by user easily if he wants to optimize system environments.

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Smart Senior Job Search: The Elderly-oriented Services for Job Searching with the Spatial Information (공간정보를 활용한 스마트 고령자일자리 맞춤형 검색서비스)

  • Kim, Miyun;Seo, Dongjo
    • Journal of Korea Multimedia Society
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    • v.19 no.8
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    • pp.1433-1443
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    • 2016
  • In the cases of the major cities, high poverty rate of the elderly, immature pension policies, and insufficient market conditions, policies and services for the employment of the elderly decrease the desire for the job participation. It is time to prevent the problems of the elderly, and induce the reachable seniors to participate in social activities. This research provides the location-based, customized job-search service for the elderly in order to actively support the participation in the economic activities of the elderly. The goal of SSJS(Smart Senior Job Search) is to provide the individual elderly with the customized position. It prints the appropriate positions near user location based on the residential area, job classification, and the physical condition, and provides the mash-up of the selectable job range in the unit distance based on the map. This customized service, which enables the seniors to select the type of the jobs based on their physical, mental and life conditions of the seniors, supports the participation in economic activities of the elderly people, and contribute to the expansion of the social job positions for the elderly and the equalization of the local development.

A Study of Main-Road Analysis for Efficient Road Management : Focusing on the Chungcheong Area (효율적 도로관리를 위한 핵심도로망 분석에 관한 연구 : 충청권을 중심으로)

  • Kang, Min-Joon;Oh, Ju Taek;Park, Joon Seok
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.20 no.1
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    • pp.132-145
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    • 2021
  • This study analyzes the main road network for road users to manage roads efficiently and derives problematic road sections to be improved. Traditional road management has been operated by manager-oriented view and a diversified road management system based on congestion. Therefore, in this research, the mail road Network was selected from the viewpoint of passenger-oriented, logistics-oriented and tourism-oriented, and the problematic road sections were derived through Level Of Service (LOS) analysis, safety analysis using EPDO accident rate, and network service analysis. This study emphasizes the efficient user-oriented road construction and management system and the need of constructing a mail road network, and it suggests the improvement strategies.

An Analysis of the Effect of Platform Information Quality and Customer Information Quality on Customer Loyalty to Online to Offline Platforms (O2O 플랫폼 충성도에 플랫폼 정보 품질과 고객 정보품질이 미치는 영향 분석)

  • Park, Jun Sung;Park, Heejun
    • Journal of Korean Society for Quality Management
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    • v.52 no.1
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    • pp.23-42
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    • 2024
  • Purpose: This study aims to investigate the impact of two types of information quality, which are platform-oriented information quality and customer-oriented information quality, on customers' decision-making processes in the Online to offline (O2O) platform environment. Grounded in the product brokering efficiency model, which encompasses screening cost, evaluation cost, and decision quality, a model framework was developed. Furthermore, this study explores how these decision-making processes affect customer loyalty. Methods: Given that food delivery apps are the most widely used O2O service in Korea, this study targeted users of these apps for data analysis. We conducted hypothesis testing through a purposive sampling methodology focusing on food delivery app users. A Partial Least Squares Structural Equation Modeling analysis was conducted to analyze the data. The data collection occurred via an online survey from October to December 2021, with a total of 212 respondents participating. Results: The results of this study revealed the significant role of information quality in helping customers' decision processes while using food delivery apps. Specifically, it was found that platform-oriented information positively influences decision quality, while customer-oriented information significantly affects both the reduction of evaluation cost and the enhancement of decision quality. Additionally, the study indicated that lower evaluation costs and higher decision quality lead to increased platform loyalty. However, a reduction in screening cost did not have a significant impact on platform loyalty. Conclusion: While previous studies have overlooked the existence of two sides, service provider and user, in a platform, this research holds significance in its analysis of how information quality impacts loyalty by utilizing the two kinds of information quality. Practitioners can enhance customer loyalty to the platform by enriching customer-oriented information, thereby reducing customers' evaluation costs and encouraging more loyal usage of the platform.