• Journal of Distribution Science
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• v.12 no.11
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• pp.85-100
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• 2014

Purpose - Recently, the prevalence of high-speed mobile communication technology (4G) and mobile devices (smart phones, tablet PC, etc.) is leading innovative changes across all fields in society as well as business environments. Furthermore, a diversified mobile application service has spread rapidly through mobile devices such as smart phones and tablet PCs. Accordingly, the traditional E-government services paradigm has rapidly changed into mobile intelligence. To identify the influencing factors on the using intention of G4C smart app services, based on previous studies, the variables that influence using G4C smart app services are defined; these are user cognitive factors (perceived usefulness, perceived easiness), user characteristics factors (user innovativeness, self-efficiency, social influence), service quality factors (convenience, interactivity, accessibility), and system quality factors (instant connectivity, safety). Research design, data, and methodology - This is designed not only to collect data with a questionnaire survey (9/22/13~10/23/13) but also to test hypotheses with SEM by SPSS 21.0 and AMOS 21.0 in both Korea and China. All items are used with Likert 5 scales. A total of 643 questionnaires (Korea 318, China 325) are used. Results - The perceived usefulness and perceived easiness in user cognitive factors have positive influence on using intention. The user innovativeness, self-efficiency, and social factors in user characteristics factors have positive influences on using intention. The convenience, interactivity, and accessibility in service quality factors have positive influences on both reliability and using intention. Safety in system quality has positive influence on both reliability and using intention. Reliability has positive influence on using intention. The control variables (Korea and China) affect its control hypothesis. Strategies and implications are suggested to assist the public using the intention of smartphone's e-government services based on the results of the empirical analysis. The mobile application service can be considered a new emergence of the paradigm just like the government's on-line portal websites appeared in the past. Under this prevailing situation of mobile smart devices, to promote the success of e-government mobile APP services, accurate analysis and understanding of users should precede anything, to provide services to grasp and satisfy users' desire properly. Conclusions - This study proposes implications to help E-governmental officers and companies make strategies. First, this is expected to give some information on the understanding and knowledge regarding the process of G4C smart APP service based on the empirical study. Second, this helps to make future policies and ways about E-government G4C smart APP service. Third, it is proved that super speed mobile communication technology and devices including phones will be crucial to change the structure of E-government services in 2-3 years. Fourth, it is necessary to increase the trust and using intention of users. Fifth, considering what type of environment users are placed in, to present proper public information matching their inclination, is important. Finally, various ways of experiencing service to explore potential users and ceaseless public relations are required.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.15 no.5
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• pp.1708-1727
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• 2021

In the advent of the twenty-first century, human beings began to closely interact with technology. Today, technology is developing, and as a result, the world wide web (www) has a very important place on the Internet and the significant task is fulfilled by Web services. A lot of Web services are available on the Internet and, therefore, it is difficult to find matching Web services among the available Web services. The recommendation systems can help in fixing this problem. In this paper, our observation was based on the recommended method such as the collaborative filtering (CF) technique which faces some failure from the data sparsity and the cold-start problems. To overcome these problems, we first applied an ontology-based clustering and then the k-nearest neighbor (KNN) algorithm for each separate cluster group that effectively increased the data density using the past user interests. Then, user ratings were predicted based on the model-based approach, such as singular value decomposition (SVD) and the predictions used for the recommendation. The evaluation results showed that our proposed approach has a less prediction error rate with high accuracy after analyzing the existing recommendation methods.

• Journal of Korea Society of Digital Industry and Information Management
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• v.14 no.2
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• pp.27-33
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• 2018

User authentication scheme is a method for controlling unauthorized users' access to securely share the services and resources provided by the server and for verifying users with access rights. Initial user authentication scheme was based on passwords. Nowadays, various authentication schemes such as ID based, smart-card based, and attribute based are being researched. The study of Lee et al. suggested a user authentication scheme that provides forward secrecy and protects anonymity of users. However, it is vulnerable to attacks by outsiders and attackers who have acquired smart-cards. In this paper, we propose a modified smart-card authentication scheme to complement the weakness of the previous studies. The proposed user authentication scheme provides the security for the ID guessing attack and the password guessing attacks of the attacker who obtained the login request message and the user's smart-card.

• Journal of Korea Society of Digital Industry and Information Management
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• v.18 no.4
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• pp.77-83
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• 2022

As users' needs for customized services increase, the service provision method is changing from a vertical structural service provision method to a horizontal structural service provision method. This paradigm shift has led to a change from the way existing users find the content they want to find and provide customized needs of users by content providers. With the recent development of smartphones and various AI technologies, demand for providing seamless services such as smartphones is increasing in automobiles. However, it is difficult to provide services in line with changes in this service paradigm because automobile services provide services centered on finished car manufacturers rather than individually providing services tailored to user needs. In this paper, we develop a Node-RED-based dynamic vehicle service simulation tool so that users can use the service they want in cars. The simulation tool developed provides a simulation environment for services authored by the user using NodeRed by writing, registering, and using NodeRed.

• Journal of the Korea Convergence Society
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• v.8 no.9
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• pp.271-276
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• 2017

This project has been conducted to improve the usability of Chatbot Services such as Google(Allo) and Facebook M(Messenger. Based on the evaluation, this study aims to suggest the solutions to improve the usability of domestic Chatbot services and future directions for their development. It provides the overall understanding of the AI Chatbot service and the feature of Chatbot service through literature search. Furthermore, we summarized the current standing and the prospect of domestic messenger-based assistant Chatbot services. For conducting user evaluation, Peter Morville's honeycomb model is applied to in-depth user interviews. The followings are elements that could be amended to improve the service. The service should be incorporated by intuitive elements for users' understanding its functions and eliminate any elements that interfere with usability. The accuracy should be increased to improve the user satisfaction. This research will provide the future guidelines to improve the usability of Chabot services through continuous evaluation by users.

• Journal of Internet Computing and Services
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• v.15 no.5
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• pp.83-93
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• 2014

Providing personalized services customized to users' needs and preferences becomes highlighted as a key area of user-context computing. It is essential for context-aware technology to be developed more intelligent and meaningful services by being widely applied to a variety of sectors and domains. SDO (Standard Development Organization) such as MPEG and W3C has been actively developed to be standardized services and to improve context-awareness services. Yet current standards related to context-aware technology, such as MPEG-7, MPEG-21, MPEG-V, and emotionML, are not capable enough to support various systems and diverse services. Against this backdrop, the MPEG User Description, referred to also as MPEG-UD Standard, is to ensure interoperability among recommendation services, which take into account user's context when generating recommendations to users. In this light, we introduce standards related to the user context and propose the structure for RD-Engine and the Remote Responsive User Interface(RRUI) system in reference to MPEG-UD. This system collects unit resources matching specific condition according to the user's contexts described by MPEG-UD. In so doing, it improves adaptive user interface considering device features in real-time. By automatically generating adaptive user interfaces tailored to an individual's contexts, the proposed system aims to achieve high-quality user experience for a complex service.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.5 no.11
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• pp.2016-2034
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• 2011

Ubiquitous Healthcare (u-Healthcare) is the intelligent delivery of healthcare services to users anytime and anywhere. To provide robust healthcare services, recognition of patient daily life activities is required. Context information in combination with user real-time daily life activities can help in the provision of more personalized services, service suggestions, and changes in system behavior based on user profile for better healthcare services. In this paper, we focus on the intelligent manipulation of activities using the Context-aware Activity Manipulation Engine (CAME) core of the Human Activity Recognition Engine (HARE). The activities are recognized using video-based, wearable sensor-based, and location-based activity recognition engines. An ontology-based activity fusion with subject profile information for personalized system response is achieved. CAME receives real-time low level activities and infers higher level activities, situation analysis, personalized service suggestions, and makes appropriate decisions. A two-phase filtering technique is applied for intelligent processing of information (represented in ontology) and making appropriate decisions based on rules (incorporating expert knowledge). The experimental results for intelligent processing of activity information showed relatively better accuracy. Moreover, CAME is extended with activity filters and T-Box inference that resulted in better accuracy and response time in comparison to initial results of CAME.

• Journal of Information Technology Services
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• v.9 no.3
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• pp.145-161
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• 2010

Recently, identifying user locations is becoming important as the society evolves into an ubiquitous society with the innovation of information technology. Particularly, many researches on identifying user locations are headed in direction to identify locations of users in the indoors, because a GPS that is widely used to identify the locations of users in the outdoors is inapplicable in the indoors. However, those researches are mostly not useful to general indoor environment because they are performed in a specific environment with specialized or customized devices such as UWB, RFID. Therefore, in this paper we propose a effective method to identify user locations in general indoor environments with wireless local network access points. Our approach enables to identify user location efficiently by measuring signal power of access points around the user and using the FRIIS formula which is used to calculate the distance among the things.

• Journal of Institute of Control, Robotics and Systems
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• v.13 no.6
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• pp.542-546
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• 2007

In the vision of ubiquitous computing environment, smart objects would communicate each other and provide many kinds of information about user and their surroundings in the home. This information enables smart objects to recognize context and to provide active and convenient services to the customers. However in most cases, context-aware services are available only with expert systems. In this paper, we present generalized activity recognition application in the smart home based on a naive Bayesian network(BN) and fuzzy clustering. We quantize continuous sensor data with fuzzy c-means clustering to simplify and reduce BN's conditional probability table size. And we apply mutual information to learn the BN structure efficiently. We show that this system can recognize user activities about 80% accuracy in the web based virtual smart home.

• Korean Journal of Social Welfare
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• v.64 no.1
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• pp.299-324
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• 2012

After social service voucher schemes were introduced in Korea, many controversies have been concentrated on market-based approach, which encourage competition and choice while amount of funding, number of providers, and types of services have been rapidly expanded. This also could mean that transform of social service paradigm from provider-centered approach to user-cantered approach, one of the trends found internationally. Therefore, this is the study to reveal development of social service discourses in Britain where various models of social services have been attempted in their modern history. Then, through the historical analysis, the trends toward more user-cantered approach were found to be distinguished based on the division of individualism and collectivism. This could provide theocratical implication to the current discussion on social services in Korea.