• 제목/요약/키워드: User Ability of System Usage

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정보시스템 사용자만족도의 영향요인 및 성과요인에 대한 실증연구 - 수산협동조합 정보사용자 중심으로 - (A Empirical Study about the Influence Factors and Performance Factors of User Satisfaction : Based on National Federation of Fisheries Cooperatives)

  • 박철형;김하균
    • 한국정보시스템학회지:정보시스템연구
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    • 제9권1호
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    • pp.45-59
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    • 2000
  • This study empirically tests that user satisfactions are influenced by factors focusing on information systems. The findings are as follows; 1. User Participation on information systems influence significantly system reliability, system usage and work environment. 2. Only top management's support on information system influences significantly efficient system usage. 3. Ability of user computing on information system influences significantly system usage.

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사용자 태도 및 교육훈련과 정보시스템 실행 성과간의 관계 - D사를 중심으로 - (The Relationships between Information Systems Implementation Performance and User Attitude, User Education and Training - Focused on Corporation D -)

  • 이종구;이동만;장명희
    • 한국지리정보학회지
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    • 제1권1호
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    • pp.70-85
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    • 1998
  • 본 연구는 사용자 특성 중 조직에서 통제 가능한 요인인 사용자의 태도 및 교육훈련이 정보시스템의 실행 성과에 미치는 영향을 검증하기 위한 것이다. 이를 위해 본 연구에서는 최근 신정보시스템으로 전환한 D사의 사용자를 대상으로 설문조사를 실시하여 다음과 같은 결과를 얻었다. 첫째, 사용자 태도와 교육훈련은 각각 독립적으로 정보시스템의 실행 성과에 영향을 미치는 것으로 나타났다. 둘째, 사용자 태도와 교육훈련이 결합한 상호작용 효과는 시스템 사용도에는 유의한 효과를 미쳤지만, 사용자 만족도에는 유의한 효과를 미치지 못한 것으로 나타났다. 이러한 연구 결과에 비추어 볼 때, 조직에서 정보시스템의 실행 성과를 높이기 위해서는 사용자 태도를 호의적으로 변화시키고, 사용자에 대한 교육훈련을 많이 시켜야 하며, 특히 사용자에 대한 교육훈련은 차별화하여 실시하여야 한다는 것이다.

인터넷 쇼핑몰의 이용만족과 재구매의도에 관한 연구 (A Study on User Satisfactions and Repurchase Intention in Internet Shopping Malls)

  • 류학수;황대용;이종환;강경하
    • 한국지역사회생활과학회지
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    • 제15권3호
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    • pp.3-14
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    • 2004
  • This study examined how product characteristics and system characteristics have affected user's economic, psychological and operating satisfaction and intention of repurchase in Internet shopping malls. The results of the study were as follows: First, it showed that product characteristics and user satisfaction have significant differences; the ability to recognize economic and psychological user satisfaction differs according to the characteristics of the product. It also showed that the degree of psychological and operating user satisfaction varies according to the convenience of order and payment as well as the convenience of the system and customer service. Second, it was found that economic, psychological and operational user satisfaction had an effect on customer's intention to repurchase. This study, focusing on particular variants of on-line shopping, found that characteristics of product and system had a great impact on user satisfaction and intention to repurchase. For the firms who run internet shopping malls, therefore more attention should be directed to the convenience of products and system problems in their services since it is so easy for customers to move to another shopping site with a simple click. The result of such an investigation may lead customers to repurchase by increasing their satisfaction with the shopping services.

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웹정보시스템(WIS) 사용지원 서비스의 품질결정요인에 관한 연구 (A Study on the Quality Determinant Factors of User-Support Service under Web-based Information System)

  • 정상철;임형수
    • 정보기술응용연구
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    • 제2권1호
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    • pp.25-53
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    • 2000
  • Parasuraman, Zaithmal, 그리고 Berry에 의하여 개념화된 서비스의 결정 요인인 신뢰성, 반응성, 보장성, 공감성, 유형성의 차원이 WIS환경에서 적합한지 분석한 결과 측정척도로서 SERVQUAL을 사용할 경우 반응성과 보장성, 공감성과 유형성, 신뢰성의 3개 요인으로 사용되어 질 수 있으며, SERVPERF를 사용할 경우 5개 요인이 사용되어질 수 있었다. 품질결정요인 중 신뢰성과 유형성이 유의하게 서비스 품질에 영향을 미치는 것으로 나타났다. 컴퓨터 사용환경이 더욱 분산된 형태를 띠는 WIS환경에서는 사용자 지원서비스를 위하여 공식적 정보센터뿐만 아니라 비공식적 정보센터를 효율적으로 활용해야 할 것이다.

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부산항 컨테이너터미널의 경쟁력 제고를 위한 전략에 관한 실증연구 (An Empirical Study on the Strategies for the Container Terminal in Pusan)

  • 권능중;김성규;안기명
    • 한국항만학회지
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    • 제13권2호
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    • pp.245-254
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    • 1999
  • This paper aims to derive the strategies for the container terminal in Pusan. So it has focused on analyzing the current conditions of Pusan container terminal while evaluating the difficulties arising from the existing facilities/equipment and the operating system in the Pusan Korea Container Terminal through the workers at the container terminal and at off-dock CY. The object of this study is to assist the existing terminals to operate the facilities/equipment reasonably and to contribute shaping the ports policy which will be the basis of constructing new ports that will remain competitive while maintaining superiority over the ports in northeast area. According to the analysis 68% of the supplier answered that their terminal services which are the most important factor in running a terminal were superior to the other while only 28% of the user answered that they thought the current services were superior. For the areas of supplementing the terminal the people working at the terminal answered in the order of business operation equipment the number of berth service and management ability while the user answered in the order of service computer system transportation system and equipment. According to the regression analysis it became clear that there should be more effort toward improving or supplementing the facility scale facility usage charge transportation facilities which will assist in developing competitiveness of the terminal. It was also noted that management ability and business ability were mentioned as the important factors in operating a terminal.

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A comparative study of the Metaverse platforms through college students'experiences using the Metaverse

  • Sanghui Park;Kiyoon Kim
    • International Journal of Advanced Culture Technology
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    • 제12권2호
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    • pp.110-118
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    • 2024
  • This study was conducted to analyze the metaverse usage behavior of college students through in-depth interviews and to explore the characteristics of the major metaverse platforms with a focus on keywords. This study derived elements such as metaverse participation activities, real-world order, metaverse system, presence, and self-expression from previous research. This study examined how college students who use the metaverse perceive these variables. We present the following research results: First, the college students who participated in the study showed interest in content with many interactive elements on the metaverse platform and appeared to participate more actively in such content. Second, college students cited the ability to engage in economic activities in the metaverse as their greatest strength. It was expected that social norms applied in the real world would also be applied in the metaverse. Third, the Metaverse system, such as the Metaverse UI, UX, and servers, was found to be a factor that needs to meet users' expectations and hinders immersion. In this study, the characteristics of the metaverse platform were analyzed, focusing on essential keywords from in-depth interviews. The analysis results are as follows: It was expressed with keywords such as Zepeto has 'avatar' and 'personality expression,' Ifland has 'free decoration' and 'communication convenience,' Gathertown has 'movement convenience' and 'video chat.' Roblox has 'game-based' and 'dynamic.'

Development Framework of Interactive Electronic Technical Manual for Urban Regeneration

  • Son, Bo-Sik;Yu, Jung-Ho;Park, Moon-Seo;Jeong, Jin-Wook;Lee, Sang-Hyun
    • Journal of Construction Engineering and Project Management
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    • 제2권1호
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    • pp.20-26
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    • 2012
  • Urban regeneration is a large-scale program that must address challenges such as a significant number of involved projects, diverse participants and their conflicting objectives, and a long life span. In an effort to address these issues, the Interactive Electronic Technical Manual (IETM) is applied to urban regeneration in order to provide a guideline to enhance urban regeneration program management. Through a survey, three major functionalities required in the IETM are identified: process map provision, customized information delivery, and communication ability with other information systems. To achieve these functionalities, the development framework of the IETM and the associated technologies are examined.Its characteristics can be sum up ontology-driven metadata, user-oriented process map composition system and so on. Finally, the usage scenarios of the IETM are discussed.

An MCFQ I/O Scheduler Considering Virtual Machine Bandwidth Distribution

  • Park, Jung Kyu
    • 한국컴퓨터정보학회논문지
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    • 제20권10호
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    • pp.91-97
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    • 2015
  • In this paper, we propose a MCFQ I/O scheduler that is implemented by modifying the existing Linux CFQ I/O scheduler. MCFQ observes whether the user requested I/O bandwidth weight is well distributed. Based on the I/O bandwidth observation, we improved I/O performance of the existing bandwidth distribution ability by dynamically controlling the I/O time-slice of the virtual machine. The use of SSDs as storage has been increasing dramatically in recent computer systems due to their fast performance and low power usage. As the usage of SSD increases and prices fall, virtualized system administrators can take advantage of SSDs. However, studies on guaranteeing SLA(Service Level Agreement) services when multiple virtual machines share the SSD is still incomplete. In this paper was conducted to improve performance of the bandwidth distribution when multiple virtual machine are sharing a single SSD storage in a virtualized environment. In particular, it was observed that the performance of the bandwidth distribution varied widely when garbage collection occurs in the SSD. In order to reduce performance variance, we add a MoTS(Manager of Time Slice) on existing CFQ I/O scheduler.

병원 전산시스템 활용에 영향을 주는 컴퓨터불안과 제변수간의 관계 (A Correlation of the Computer Anxiety and the Variables Affecting the Application of a Hospital Computer System)

  • 김용순;박지원
    • 대한간호학회지
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    • 제25권4호
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    • pp.617-632
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    • 1995
  • Nowadays, most big hospitals have a computer system to manage their administration. For maxi mum effectiveness in managing the computer system, an analysis of the variables affecting its implementation is necessary from the beginning. This study was done to analyze the variables influencing the operation of a hospital information system (HIS). The theoretical base for this study considered the combined effects of user expectations of computerization, and computer-anxiety. The relationship between variables in the theoretical base were analyzed and the individual characteristics influencing each variable were also analyzed. This study was done in two steps. First, 344 nurses were given an initial questionnaire developed to evaluate the reliability of the items. Based on the results, a second revised questionnaire was administered to 88 nurses who had been working in the areas where HIS was applied. The results of the first and second steps of the study are as follows 1. The initial study was done with nurses who were trained on the computer system briefly before HIS was implemented. The individual characteristics influencing computer anxiety and expectation regarding computer system usage in that initial study included, length of career, type of degree or certification, previous experiences with a computer, training on a computer, desire for computer training, and level of acceptance of a computerized work environment. But in the second study with nurses working in areas of the hospital where HIS was introduced, the work site was the only influencing characteristics. There-fore, in applying a computer system, overcoming work-environment barriers will be more import-ant than any individual characteristics. 2. The computer anxiety of the nurses in both groups, before and after the computer system ap-plication, was below the average level but the expectation of the effects of computerization was above average. The nurses using the computer program showed an above average level of satis-faction with the computer system itself, and with its effect on their efficiency. Therefore, the ability of nurses operating HIS will be positively. predictive. 3. For the variables included in the theoretical framework of the study, all of the correlational coefficients were statistically significant in the analysis of variation correlation. Therefore, the theoretical base of the study, "expectation in con junction with computer anxiety" can be considered an model which can be evaluated. Accord-ing to our analysis, the higher the level of nurses' motivation to use the computer system and the lower the anxiety about computer usage, the higher the possibility of computer system acceptance by nurses. The results of this study showed that in applying a computer system in the hospital, the main characteristic influencing acceptance was where the individual worked rather than personal characteristics such as length of career, type of degree or certification, and previous experiences with a computer. Therefore, it is suggested that the first step in uncovering and eliminating hindrance factors in ap-plication of a computer system should be an analysis of working conditions in relation to the functional content of the computer system. The suitability of the theoretical model based on the hypothesis ap-plied in this study should be further tested.

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최종사용자 컴퓨팅의 실태와 최종사용자 개인적 특성에 관한 연구 (A study on the current status of EUC andindividual characteristicsofend-users in Korean firms)

  • 김상수
    • 한국정보시스템학회:학술대회논문집
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    • 한국정보시스템학회 1996년도 추계학술발표회 발표논문집
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    • pp.5-26
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    • 1996
  • This study has two research objectives related to end-user computing (EUC). One of the research objectives was to investigate the current status of EUC of Korean firms. Another research objective was to examine the relationship between individual differences of end-users and EUC success. Using survey data from 752 end-users of 23 firms, the surrent status of EUC and the relationship between individual differences of end-users and EUC success were investigated. The current status of EUC was examined from six perspectives: 1). what is the characteristics of EUC strategy of Korean firms, 2). what are the individual characteristics of end-users in Korean Firms, #0. what are the characteristics of tasks performed by end-users using computer, 4). what are the application a areas of EUC, 5). How end-users are satisfied with the support of firms, 6). what are system usage and satisfaction of end-users. It was also foud that individual differences of end-users are related to EUC success. More specifically, it wat shown that the male gender, younger age, higher level of education, higher rank and organizational tenure, higher math ability, thinking type of cognitive style, positive and optimistic attitudes toward computer, more experience with computer, more computer education and knowledge are individual differences variables associated with EUC success. The results of stepwise regression analysis suggested that the individual difference variables accounted for 14%, 25%, 39% and 30% of the variances of four EUC success variables, satisfaction for outcome, satisfaction for ability, frequency of computer use, and the number of tasks, respectively. These empirical findings suggest that EUC managers should consider individual differences of end-users in managing EUC, such as education, training, support, and human resource management, to maximize potential benefits of EUC.

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