• Journal of Korean Library and Information Science Society
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• v.31 no.1
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• pp.87-114
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• 2000

The purpose of this study is offering appropriate system and training program to helf the system designer and the trainer in addition to analyze information use behavior about the web search tools and evaluate the estimated system by user groups. The results of the study are as follows $\circledS1$ It is desirable to consider age than other demographic variables in the case of web search tool. $\circledS2$ It is desirable to design Directory Search Tool in the case of web search tool which serves the student user group. $\circledS3$ An Intelligent Search Tool is more appropriate for the students who are using keyword search tool than any other tools. $\circledS4$ A discussion about standard classification of the web information should be accomplished soon because users feel confused in using web search tools due t o absence of standard mode of classification about classified item. $\circledS5$ Librarians need the cognition about data on internet s a source of information and need positive service and user training program about these information because student users hardly get help from librarians or library orientation for learning method to use web search tool. $\circledS6$ Internet use experience and years of computer use had effect on their use ability when using web search tool, whereas computer use experience, library use experience and Online Public Access Catalogs (OPAC) use experience had no effect on it. Especially, OPAC use experience had no effect on use ability of web search tool of student user group because student user groups had no information about internet and web search tool and they did not recognized the difference about search method between web search tool and OPAC. $\circledS7$In the case of web search tool, it si important to index the increasing web resource automatically by a searching robot. But in the case of student users, web search tool is much more needed to index by index expert due to the absence of ability about selecting and combining keyword.

• Journal of Information Science Theory and Practice
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• v.8 no.3
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• pp.30-46
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• 2020

This research aimed (1) to study and analyze the ability of current information retrieval (IR) systems based on views of information behavior (IB), and (2) to propose a conceptual framework for an IB model based on the collaboration between the system and user, with the intent of developing an IR system that can apply intelligent techniques to enhance system efficiency. The methods in this study consisted of (1) document analysis which included studying the characteristics and efficiencies of the current IR systems and studying the IB models in the digital environment, and (2) implementation of the Delphi technique through an indepth interview method with experts. The research results were presented in three main parts. First, the IB model was categorized into eight stages, different from traditional IB, in the digital environment, which can correspond to all behaviors and be applied to with an IR system. Second, insufficient functions and log file storage hinder the system from effectively understanding and accommodating user behavior in the digital environment. Last, the proposed conceptual framework illustrated that there are stages that can add intelligent techniques to the IR system based on the collaboration perspective between the user and system to boost the users' cognitive ability and make the IR system more user-friendly. Importantly, the conceptual framework for the IB model based on the collaboration perspective between the user and system for IR assisted the ability of information systems to learn, recognize, and comprehend human IB according to individual characteristics, leading to enhancement of interaction between the system and users.

• The Journal of Information Systems
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• v.9 no.1
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• pp.45-59
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• 2000

This study empirically tests that user satisfactions are influenced by factors focusing on information systems. The findings are as follows； 1. User Participation on information systems influence significantly system reliability, system usage and work environment. 2. Only top management's support on information system influences significantly efficient system usage. 3. Ability of user computing on information system influences significantly system usage.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.15 no.1
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• pp.243-260
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• 2004

This study investigated whether academic library user education contributes to promote users' information literacy. 39 students of Duksung Women's University participated voluntarily for this experiment. A test questions set about locating specific library materials was delivered to participating students, who were to find right answers for each test question. Their answers about test questions were measured in terms of success rate, time used to solve each problem. Self evaluation scores were also collected before and after giving them user education. Academic library user education significantly contributed participating students' ability to locate academic library materials through a library user interface. After receiving user education students were able to solve more successfully test questions, use less time for each question, and evaluate themselves more highly in terms of information utilizing ability. The effectiveness of the academic library user education was lasted for about 8 weeks after the education they received.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.32 no.4
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• pp.135-159
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• 2021

This study aims to analyze communication and experiences between public libraries and to identify these factors affect user satisfaction. Customer experience management (CEM), which is currently used in various fields of management and marketing, was applied to segment and analyze user experiences. After reviewing CEM research in marketing and management to derive user experience points, set physical environment, human factors, communication, and service as independent variables, emotional pleasure as parameters, and user satisfaction as dependent variables. Based on this, questionnaire items were constructed. The survey method was conducted in two ways, online and offline (face-to-face), and statistical analysis was performed based on a total of 60 questionnaires collected. The results indicate the higher the user's experience with the physical environment and convenience, the higher the satisfaction level, but library accessibility had no significant effect. In addition, library staff attitude and problem-solving ability had a great influence on user satisfaction, and problem-solving ability had a more important influence than kindness and emotional pleasure was found to have an mediating effect.

• Journal of Korean Library and Information Science Society
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• v.52 no.3
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• pp.267-285
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• 2021

Due to COVID-19, user instruction programs could not be conducted face-to-face, and the sessions have been moved online. The present study attempted to investigate how online user instruction influences the information literacy ability of college students. The study randomly selected college students (N=50) who completed online user instruction sessions and college college students (N=50) who did not complete them among freshment who went to to college in 2020 to measure their information literacy abilities. For this study, a tool for measuring information literacy abilities was developed by referring to several previous studies. The measurement results were analyzed by the independent samples t-test, and significant differences were found between students who completed online user instruction sessions and those who did not. The findings of the study have confirmed that it is effective in enhancing library users' information literacy abilities to provide user instruction online under the COVID-19 situation, and even in post-COVID 19 times, which helps them appropriately utilize the characteristics of digital libraries. The information literacy measurement tool used in the present study was developed to evaluate online information literacy, and thus contributed to the extension of the literature of digital information literacy and user instruction. The present study provided practical implications for how academic libraries will promote information services to cope with environmental changes in which contact-free (untact) services are obliged.

• Asia pacific journal of information systems
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• v.5 no.2
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• pp.259-288
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• 1995

Using end-user attitude as intervening variable, this paper proposes a causal model of how environmental factors of EUC influence end-user computing (EUC) success, measured by the degree of IS use. This study identifies unique aspects of the EUC environment and generates key dimensions of end-user attitude appropriate for this context : perceived information quality, perceived design quality, and perceived usefulness. The research model includes six environmental factors - top management support, end-user education, task variability, task analyzability, end-user's computing ability, and end-user involvement. A field study was undertaken to test the hypothesized relationships among the research variables. The results generally support the assumption that end-user attitude intervene the impact of environmental factors on IS use. The implications of the findings are discussed.

• Journal of Korean Library and Information Science Society
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• v.16
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• pp.129-157
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• 1989

Through this study, some considerations to be taken into account in order to construct the user model for the user friendly system which can provide each individuals user armed with varied intellectual level with the relevant information, can be summarized as follows : (1) The user' ability to use the system and users' subject knowledge, the distribution of the users' level knowledge should be considered for the decision of the typed of interaction between the users and the system. (2) the knowledge of the user models should include the following kinds of knowledge inharmony with one another, 1. Standard user knowledge which represents a general characteristic of user group, 2. individual user knowledge which represents an individual's unique characteristic, 3. Long-term user knowledge which represents the education level and subject background of users, 4. short-term user knowledge which represents the purpose of information science and information need by users (3) As knowledge generation technique, both the implicit method and explicit method should be a n.0, pplied, observation of the system during the interaction, and explicit method generates the knowledge by the user's answering the questions already made by the system. (4) The frame technique as the knowledge representation for the user-modelling in which user-knowledge is represented in a limited situation and in a qualitative aspects, can be recommended. The frame is adequated for the explanation of structured situation, and for the processing the present situation by inferring the previous experiences.

• 제어로봇시스템학회:학술대회논문집
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• 2005.06a
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• pp.476-479
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• 2005

The information available on the Internet has become widely used, primarily due to the ability of Web based E-Commerce and M-Commerce Retrieval Engines to find useful information for users. However, present day Commerce Retrieval Engines are far from perfect because they return results based on simple user keyword matches without any regard for the concepts in which the user is interested. In this thesis, we design and evaluate a Recommender system for web context aware based information retrieval using user profiles. Also, we designed personalization framework in ubiquitous environment based both e-commerce and m-commerce and presented the interaction of user profile including User XQuery pattern in semantic web.

• Journal of Korean Physical Therapy Science
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• v.27 no.3
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• pp.35-44
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• 2020

Background: This study was to confirm the effect and feasibility of knee extension assist orthosis (KEAO) on balance and gait in subacute stroke patients. Design: Case study. Methods: The subjects of the study were 4 subacute stroke patients, who had an onset period of less than 6 months. The limit of stability (LOS) and berg balance scale (BBS), timed up and go test (TUG) were used to verify the dynamic balance ability, static balance ability, and gait ability pre and post and after wearing the knee extension assist orthosis (KEAO). In addition, the satisfaction survey was to confirm the feasibility of the knee extension assist orthosis (KEAO) through the to Korean quebec user evaluation of satisfaction assistive technology 2.0 (K-QUEST 2.0). Results: After the wearing on KEAO, the distance for the limit of stability decreased by mean 541.25±240.46 mm2, and the score on the berg balance scale improved by mean 5±2.71 point, and the time for the timed up and go test deceased by mean 3.75±1.71 second. The stability and durability were found to be full score, and the control, ease, effectiveness were some high score, and the size, weight, comfort were some low score in the satisfaction and feasibility. Conclusion: The knee extension assist orthosis (KEAO) produce in this study was improved the static balance ability, dynamic balance ability and gait ability of subacute stroke patients, and the satisfaction and feasibility were high in the stability, durability and effectiveness of the user.