• Title/Summary/Keyword: User's Need

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Analysis of Factors Affecting User Satisfaction with Mobility as a Service : A Case Study of Daegu Metropolitan City (통합 모빌리티 서비스 이용만족도에 미치는 영향요인 분석 : 대구광역시를 대상으로)

  • Jae Hoon Jeong;Oh Hoon Kwon
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.22 no.2
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    • pp.117-132
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    • 2023
  • Mobility as a Service(MaaS) is an integrated mobility service that enables flexible reservation and payments for various transportation services on one platform, including existing public transportation. To popularize MaaS, users need to be satisfied with the service, and the factors that lower satisfaction need to be improved. In this study, the structural equation model was used to identify the influence of factors on the overall satisfaction level. Improvement plans to increase user satisfaction were derived based on importance-satisfaction analysis and the decision tree model. The analysis revealed the level of connectivity in MaaS apps to be a significant factor that needs to be improved for a higher user satisfaction level of MaaS

A Jini-Based Ubiquitous Messaging System Supporting Context Awareness and User Mobility

  • Choi, Tae-Uk;Chung, Ki-Dong
    • Journal of Korea Multimedia Society
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    • v.7 no.6
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    • pp.832-840
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    • 2004
  • In ubiquitous environments, context is any information that can be used to characterize the situation of an entity such as a person or an object. Many sensors and small computers collect contexts and provide applications with them. Thus, ubiquitous applications need to represent contexts and exploit them effectively. In this paper, we design and implement a context-aware messaging system, called UMS (Ubiquitous Messaging System), based on Java and Jini. UMS can represent various contexts using XML scripts, and communicate text messages regardless of user's location using the proxy mechanism of Jini.

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Credit Card Management Behaviors of College Students (대학생 소비자의 신용카드 관리행동에 관한 연구)

  • Kim, Hyo-Chung
    • Journal of the Korean Home Economics Association
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    • v.43 no.11 s.213
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    • pp.1-15
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    • 2005
  • The purpose of this study was to investigate the attitude, knowledge and need for educational contents about credit cards according to credit card use, and to examine the status of credit card use and the factors affecting credit card management behaviors of college students. The data were collected from 481 college students in Busan and Kyungnam areas by a self-administered questionnaire. Frequencies, Cronbach's alpha, factor analysis, t-test, ${\chi}^2$ analysis, Pearson's correlation analysis and regression analyses were conducted by SPSS WINDOWS. The results from this study were as follows. First, there were no significant differences between the credit card user group and the non-user group in the means of their altitude and knowledge towards credit cards. The mean of each category of the need for educational contents was high in both groups. Second, respondents of the credit card user group answered that they used credit cards whenever necessary, using them to purchase mostly clothing, shoes, and books. Third, credit card management behaviors were influenced by the allowance amount, experience of consumer education related to credit cards, number of total credit cards, attitude towards credit cards, knowledge about credit cards, frequency of credit card use, terms of credit card use and father's occupation. These results suggest that consumer education should be conducted for the credit card management behaviors of college students.

A Secure Social Networking Site based on OAuth Implementation

  • Brian, Otieno Mark;Rhee, Kyung-Hyune
    • Journal of Korea Multimedia Society
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    • v.19 no.2
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    • pp.308-315
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    • 2016
  • With the advancement in the area of cloud storage services as well as a tremendous growth of social networking sites, permission for one web service to act on the behalf of another has become increasingly vital as social Internet services such as blogs, photo sharing, and social networks. With this increased cross-site media sharing, there is a upscale of security implications and hence the need to formulate security protocols and considerations. Recently, OAuth, a new protocol for establishing identity management standards across services, is provided as an alternative way to share the user names and passwords, and expose personal information to attacks against on-line data and identities. Moreover, OwnCloud provides an enterprise file synchronizing and sharing that is hosted on user's data center, on user's servers, using user's storage. We propose a secure Social Networking Site (SSN) access based on OAuth implementation by combining two novel concepts of OAuth and OwnCloud. Security analysis and performance evaluation are given to validate the proposed scheme.

A Study on the Observation Method of Interaction between Users and Products - With Emphasis on the Video Ethnography of Driver Environment - (사용자-제품 간 인터랙션의 관찰 조사 체계에 관한 연구 - 운전자 환경에서의 비디오 관찰법을 중심으로 -)

  • Kim, Gang-Min;Pan, Young-Hwan;Jeong, Ji-Hong
    • Journal of the HCI Society of Korea
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    • v.4 no.2
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    • pp.1-8
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    • 2009
  • User-centered design aims to develop device naturally without the interference of user' s conscious and unconscious behavior. Accordingly, designers need to understand their user's requirements, observe user behavior and interaction in the real environment. However, existing observations suggested a vast range of analysis system and observation techniques which are often ambiguous to the designers. Therefore, this research is aimed to propose an observation system for collecting data from user's behavior. In order to do so, we define the components and behavior level within the context of driving.

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A study on the adaptation of User Participating Design Process with DQIfS in U.K. - In the Remodelling Project for Noryangjin Elementary School - (영국의 DQIfS를 포함한 사용자참여설계과정(UPDP)의 적용연구 - 노량진 초등학교 개축 프로젝트를 중심으로 -)

  • Koh, In-Lyong;Kang, Tae-Woong
    • Journal of the Korean Institute of Educational Facilities
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    • v.21 no.1
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    • pp.43-53
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    • 2014
  • In order to communicate each other we need both a system and contexts. Generally a system is called language and contexts are a common sense with a culture. If there is an absence of one of them it is impossible to understand each other. The concept of UPDP(User participating Design Process) is very similar to a communication. There must need both a system(formal tools) and a process to make consensus. Even though we already have two systems(KEBDI and PDAT) being developed by government affiliated research institutes these have not intimately related to a process to make consensus so far. In this respect the UPDP with using DQIfS of U.K. for a remodelling of Noryangjin elementary school(2013) is the most valuable because it is the first trying to communicate between laymen and professionals by menas both of a qualified system and of facilitations which have been developed from Namhansan UPDP(2001) in korea. The paper shows the process of UPDP including how to organise the members, detailed facilitation methods and the result of DQIfS analysis in U.K. Above all for the successful result the most important thing is the intimate relationship between the tool and facilitations at the beginning and user's will to build up.

Query Space Exploration Using Genetic Algorithm

  • Lee, Jae-Hoon;Kim, Young-Cheon;Lee, Sung-Joo
    • Proceedings of the Korean Institute of Intelligent Systems Conference
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    • 2003.09a
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    • pp.683-689
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    • 2003
  • Information retrieval must be able to search the most suitable document that user need from document set. If foretell document adaptedness by similarity degree about QL(Query Language) of document, documents that search person does not require are searched. In this paper, showed that can search the most suitable document on user's request searching document of the whole space using genetic algorithm and used knowledge-base operator to solve various model's problem.

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Query Space Exploration Model Using Genetic Algorithm

  • Lee, Jae-Hoon;Lee, Sung-Joo
    • International Journal of Fuzzy Logic and Intelligent Systems
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    • v.3 no.2
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    • pp.222-226
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    • 2003
  • Information retrieval must be able to search the most suitable document that user need from document set. If foretell document adaptedness by similarity degree about QL(Query Language) of document, documents that search person does not require are searched. In this paper, showed that can search the most suitable document on user's request searching document of the whole space using genetic algorithm and used knowledge-base operator to solve various model's problem.

A Study on the Value Evaluation of e-Trade Platform Services using IPA(Importance Performance Analysis) (IPA를 활용한 전자무역 시스템의 서비스 가치평가에 관한 연구)

  • Lee, Sang-Jin;Shin, Seung-Man
    • International Commerce and Information Review
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    • v.12 no.2
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    • pp.59-83
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    • 2010
  • The purposes of the study is to evaluate the discrepancy between user's expectation and satisfaction degree in the service of uTradeHub. In this regard, this study infers general solutions in order to induce the intersection area using IPA technique. Then this paper will present directions to improve the service of uTradeHub. In terms of methodology, this article disclosed that IPA model approach is greatly useful to evaluate user's attribute. First, variables like the link of different works(f1), trust of system(f4), information connection(f7) are located on the first quadrant. This means that importance and satisfaction are all high variables for user. So, this is very important variables that need continuous administration in order to maintain present state. Second, variables such as the speed of information acquisition(f2), improvement of use(f3), stability of system(f5) are located on the second quadrant. This means that user's importance is high but user's satisfaction is low. Therefore, this area needs an active improvement strategy and quick maintenance for e-Trade application. Third, variables like the appropriateness of information usage fees(f8), easy subscription(f9), customer support service(f10) are located on the third quadrant. Because these variables are all low for user's importance and satisfaction, we have to arrange strong and radical remedy for e-Trade service. Finally, variables like information offer(f6) are located on the fourth quadrant. This means that user's satisfaction is high but user's importance is low. The research result suggests that e-Trade service development would be re-organised as much as user feels the importance of process innovation.

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A study on user Satisfaction of the Junior College Library based on its Characteristics of Space Composition (전문대학도서관의 공간구성 특성에 따른 이용만족도 연구)

  • Lee, Su-Young
    • Journal of the Korean Institute of Educational Facilities
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    • v.24 no.6
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    • pp.37-44
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    • 2017
  • This study is about user satisfaction of the Junior College Library based on its characteristics of space composition. For this, we studied characteristics of space composition targeting the libraries in colleges in Seoul and Gyeonggi-do. First, in case of study of characteristics of space composition for books and library data, student satisfaction for traditional and normal library areas was high. It means that the service based on library areas should start from normal library areas as well as there is a change about space as the type of data in libraries change to electric data and multimedia. Second, If we look at the space for a reader and a user, satisfaction for a normal reading room was high. we can also see that satisfaction for a computer room and a multimedia reading room was not higher but still high. Also, the reason why satisfaction for a multimedia reading room that provides various activities was high was that the complex of a library space is needed to provide users with various activities. Third, in case of space for programme function and meeting, satisfaction for the room of video information and the group study room was high. we can see that user satisfaction for the space got high basically when a user is satisfied with the proper information technology based on interaction Fourth, as a result of variance analysis of 3 spaces of Junior College Library and the services, the size of the space of service does not influence user satisfaction directly. Even the space is small, if it decorates variously like with a lighting for a user, a window seat to meet the nature of users and has specific factors such as space reservation using internet, user satisfaction is high. If we summarise the result of this study, to make user satisfaction for speace in a Junior College Library higher, not just we need to try to make it extend as a educational, a cultural place but we also need to accept the student's requirement that the space also needs to be extend as a complex cultural space.