• Title/Summary/Keyword: Usage Satisfaction

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GAP: A Study on Strategic Derivation Approach Using Perceptual Difference

  • Yang, Hoe-Chang;Huh, Moo-Yul;Yang, Woo-Ryeong
    • The Journal of Industrial Distribution & Business
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    • v.9 no.2
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    • pp.17-26
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    • 2018
  • Purpose - The purpose of this study is to provide a formalized process of decision making for companies or organizations that need to make various decisions in the age of uncertainty. Therefore, this study aimed to proposes a strategic decision-making approach citing the relatively easily accessible using IPA(important-performance analysis) and SWOT/AHP analysis. Research design, data, and methodology - To be specific, the first step is to derive necessary attributes and conduct IPA. The second step is to subdivide the IPA results into internal strength and weakness factors and the external opportunity and threat factors, hierarchize those factors, and weight them accordingly. The third step is to build a causality model to propose a method of supporting a rational decision making. Results - The foregoing approach seems to facilitate the diversification of decision-making strategies by helping businesses or organizations to measure and analyze the attributes needed for certain decisions. Additionally, the perceived importance and satisfaction (or achievement) usage of those derived attributes can be used as the reference data for SWOT/AHP analysis. Conclusions - The proposed stepwise approach is applicable to businesses or organizations in need of making stepwise decisions in line with their retained competencies in comparison to conventional or intuitive decision-making practices.

Study on the present status of nanotechnology information resources and demand in Korea (국내 나노기술 정보 현황 및 수요에 관한 조사 연구)

  • So, Dae-Sup;Kim, Kyung-Ho;Lee, Ho-Shin;Choi, Boong-Kee
    • Proceedings of the Korea Contents Association Conference
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    • 2004.11a
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    • pp.531-537
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    • 2004
  • This study shows the status quo of domestic information resources and future information demand in nanotechnology area. For this a wide range of survey through questionnaire was conducted on the present status of information resources, information collecting activities and information demand according the specific fields of nanotechnology and kinds of contents. In addition the information usage behavior and satisfaction of information users was also studied. This study gives some useful suggestions on the strategy of information use and the direction of building contents as well as the policy making of nanotechnology information.

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Operation Results and Utility of Dynamic Pricing Response Control-Applied VRF System in Summer Season

  • Kim, Min-seok;Lee, Je-hyeon;Song, Young-hak
    • Architectural research
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    • v.19 no.3
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    • pp.71-77
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    • 2017
  • Dynamic pricing refers to a system in which a tariff varies, according to a level of charging and applied time depending on time change. The power billing system used in the Korean Electric Power Corporation (KEPCO) is based on time of use (TOU) pricing, which is one of the dynamic pricing systems. This paper aimed to determine the operational results of a variable refrigerant flow system, to which a new control algorithm was applied, in order to respond to dynamic pricing, in summer and the utility of the new control. To do this, real measured data was acquired from a VRF system installed in a building for educational purposes, where dynamic pricing was applied for about 100 days during summer time. At the maximum load operation time period in TOU, the new control minimized operation within the indoor comfort range, an increase in refrigerant evaporation temperature in the indoor unit and the number of revolutions in a compressor in the outdoor unit was limited. As a result, power usage was decreased by 11%, and the operational cost by 14.6%. Furthermore, measurement results using the Predicted Mean Vote (PMV) model, that represented satisfaction of thermal environment, showed that 82.8% to 90.4% of the occupants of the building were satisfied during operation when the new control was applied.

A Study on Factors Influencing on Continuous Usage Intention of Open Course Ware (오픈코스웨어의 지속적 사용의도에 영향을 미치는 요인에 관한 연구)

  • Lee, Jaemo;Gim, Gwangyong
    • Journal of Information Technology Services
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    • v.15 no.2
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    • pp.93-106
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    • 2016
  • Recently, Open Course Ware service area which offers free lecture materials has been steadily growing. This change comes from a paradigm shift of education service caused by the progress of ICT and a role change of consumers. Knowledge creation from higher educational institutions is slow compared to change of society. Therefore, consumers escape from one-sided education, and perform a new role of knowledge generation. Nevertheless, there is not much of academic research of Open Course Ware. Consequently, the paper is dedicated to empirical study on effect of perceived value, information system quality and brand trust on intention to continuous use. As implications for the research, as a practical point of view, the results-an economic side that offers contents for free of charge, a contents side that is fresh, various and substantial, a systematic side that makes customers to use the system easily, a service side which takes charge of customers support and brand trust affect satisfaction and intention to continuous use - can be used for establishment of executive strategies.

The Fundamental Study for the Development of Labeling System (레이블링 시스템 개발을 위한 기초 연구)

  • Park, Sang-Jin
    • Proceedings of the Korea Contents Association Conference
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    • 2006.05a
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    • pp.475-478
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    • 2006
  • The most important issue for developing web site recently is about the usage. This is the disproof that the participation of the user increased as the subject of active communication, and it means that we must convert into the perspective what does the user want to see rather than the agony what to show for the position of the site operator or developer. We must activate systematic study about the labeling system with the information systemization to improve satisfaction about the site of the user who is the subject of communication. By this, this study is to suggest a checklist that can be used as the checking list in development and assessment stages to complete the successful labeling system and is to discuss about its necessity.

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An Analysis of Problems and the Current Status of Renewable Energy System in Buildings (건축물 신재생에너지원의 이용 현황 및 문제점 분석)

  • Jang, Hyang-In;Seong, Yoon-Bok;Cho, Young-Hum;Kim, Yong-Shik;Jo, Jae-Hun
    • Journal of the Korean Solar Energy Society
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    • v.32 no.5
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    • pp.75-82
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    • 2012
  • This study aims to investigate the usage of the renewable energy systems installed in buildings and make suggestions for the effective management. In this regard, a questionnaire survey was conducted on 1)design and construction, 2) operation and management, 3) user satisfaction and improvements about the renewable energy systems in buildings. Findings from this study can be summarized as follows; a lack of the basic information about systems, non-use of energy management systems, the differences in the features by energy source, and a lack of expertise of managers. The requirements to resolved these problems include the integrated management of various electric heat sources including a renewable energy source, an operation schedule based on the prediction of production and consumption, and so on. Furthermore the necessity of multiplex energy sources management system was confirmed and the basic data needed to establish the targets of this system were obtained.

Introduction of a VOD Mobile App for Promoting VOD Service of a Domestic Digital Cable Broadcasting (국내 디지털케이블 방송사의 VOD 서비스 활성화를 위한 VOD 모바일 앱 개발 사례)

  • Ko, Kwangil
    • Convergence Security Journal
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    • v.14 no.2
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    • pp.3-9
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    • 2014
  • As the subscribers of the digital cable and IPTV broadcasting are increasing, the VOD service has established a solid foothold as a profit model of the broadcasting industries. And what's more, the VOD service is emerging as a key application of the N-screen technologies. In the circumstance, broadcasting companies are trying to provide mobile services to improve the satisfaction of their VOD services usage. The paper introduces a VOD mobile app (of a domestic digital cable broadcasting), which includes the functions of promoting the VOD programs printed on a VOD guide book, directly transmitting the information (e.g., book-marking, remote-control signals) generated by the VOD mobile app to a set-top box, and watching the video contents stored in the mobile device on TV.

A Study on Re-Participation and Recommendation by Evaluation of Cruise Tour Attributes (크루즈(Cruise)참가속성 만족도에 따른 재 참가 및 참가추천의사에 관한 연구)

  • Kim, Do-Yeong;Kim, Maeng-Seon
    • Journal of Applied Tourism Food and Beverage Management and Research
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    • v.17 no.1
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    • pp.69-84
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    • 2006
  • Recently, Cruise travel Industry becomes a major market in the SIT tour. this perspective, the primary purpose of this study was to investigate relationship between influencing factors of the Selection Attributes of Cruise Tour. This research aims to provide information to establish customer-oriented marketing strategies in developing by cruise tour. The current study examined related literature finding out the number of the factors to meet future users preference and expectations. Based on examined factors, the study investigated the same dimensions in Korea future cruise industry. The data collected outgoing tourists of travel service company. The Survey instrument consisted of asking respondents a number of questions regarding their intention, preferences, and expectations toward future cruise travel. The result of study showed that a certain number of factors were statistically significant on the future users cruise travel intention. It shows that there was significant difference related to the using purpose and the usage attitude. It can be conducted from the results that respondents expected a certain number of factors when the cruise travel launched in korea.

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Time Use and Leisure Activity Status Analysis of Single-Parent-Family - Focusing on Living Experience for a Happy Life (한부모가족의 시간사용과 여가활동 실태분석 - 행복한 생활을 위한 생활경험을 중심으로 -)

  • Yoon, So-Young
    • Journal of Family Resource Management and Policy Review
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    • v.17 no.1
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    • pp.1-18
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    • 2013
  • This study grasps the living condition of Single-Parent-Family, and compares Single-Parent-Family with Dual-Parent-Family to analyze necessary factors to enjoy the happier life. The data from '2009 the Korean Time Use Survey' and '2010 the National Survey of Korean Families(NSKF)' are used for this study. ANOVA, Duncan test, Correlation Analysis(SPSS for windows, Ver. 18.0) are used for statistical method. Here are the results of this study. First, distribution of living-time-usage of the Single-Parent-Family is different from that of Dual-Parent-Family. Second, the difference in the amount of leisure time, time distribution, and the content of activity was observed based on the gender of Single-Parent-Family. Third, there is a difference in family leisure activity time among Dual-Parent-Family, Mother-Single-Parent-Family, and Father-Single-Parent-Family in holidays. Fourth, there is a clear difference between Dual-Parent-Family and Single-Parent-Family, after looking at life satisfaction degree in work-family-leisure life experience.

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Use form by age-based of Smart phones and Necessity of Security (스마트 폰의 연령별 이용 형태와 보안의 필요성)

  • Choi, Jeong-Il;Jang, Ye-Jin
    • Convergence Security Journal
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    • v.15 no.6_2
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    • pp.89-97
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    • 2015
  • The Smart phone is the mobile phone added to mounted equipment miniaturized operating system of PC and wireless phone possible hardware, software modules. This study is examine about Smart phone supply spreading process and characteristic by age. And this study is wish to investigate about age-based features of the media usage attitude via a Smart phone as a reference questionnaire of KISA and KISDI. Smart phone is easy-to-use and excellent portability and mobility like Pocket PC. It is easy to information and data search anytime and anywhere unaffected by time and place. It is to possible a variety of information exchange with several acquaintances and easy to photos and video photography. Wish to improve the life satisfaction with widely using for smart phones at all ages.