• Asia pacific journal of information systems
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• 제14권3호
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• pp.23-55
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• 2004

Interests on Service Level Agreement(SLA), an immanence operating tool for managing the level of the information system service objectively and qualitatively, were raised among IT outsourcing service providers, outsourcers, and operating departments. Yet, only a few domestic conglomerates adopted the SLA, and exact usage of the SLA is currently unknown. Because of the importance of the SLA between a service recipient and a service provider, the agreement is treated with high confidentiality. This raised the problems to organizations which are considering the SLA but lack in the concrete guide line to internalize SLA management process. This study provides the process model of implementation for SLA by conducting multiple case research. The sampled companies are currently implementing the SLA over 1 year of usage period. Factors were used to provide the managerial contribution for implementing the SLA. To analyse the case samples, in-depth interview method was conducted for each sampled company. As a result, if SLA can be used as an immanence managerial tool and can be actively implemented, it will be an strategic tool for various decision making in IT management practice with long term relationship, better shared partnership, and continuous service improvement.

• Asia pacific journal of information systems
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• 제27권3호
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• pp.156-175
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• 2017

The proposed conceptual framework is based in the relationships among knowledge of personal information security, trust on the personal information security policies of parcel delivery service companies, privacy concern, trust in and risk of parcel delivery services, and user satisfaction with parcel delivery services. Drawing upon both cognitive theory of emotion and cognitive emotion theory that complement each other, we propose a research model and examine the relationships between cognitive and emotional factors and the usage of parcel delivery services. The proposed model is validated using data from customers who have previously used parcel delivery services. The results show a significant relationship between the cognitive and affective factors and the usage of parcel delivery services. This study enhances our understanding of parcel delivery services based on the consumers' psychological processes and presents useful implications on the importance of privacy and security in these services.

• International Journal of Contents
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• 제12권4호
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• pp.31-44
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• 2016

Knowledge creation and management are regarded as critical success factors for an organization's survival in the knowledge era. As a process of knowledge acquisition and sharing, organizational learning mechanisms (OLMs) guide the learning function of organizations represented by its different learning activities. We examined a variety of learning processes that constitute OLMs. In this study, we aimed to capture the process and framework of OLMs and knowledge sharing and acquisition. Factors facilitating OLMs were investigated at three levels: individual, group, and organizational. The concept of an OLM has received some attention in the field of organizational learning, however, the relationship among the factors generating OLMs has not been empirically tested. As part of the ongoing discussion, we attempted a systemic approach for OLMs. OLMs can be represented by factors that are inherent to the organization's system; therefore, prior to empirically testing the OLM generating factor(s), evaluation of its organizational integration is required to determine effective treatment of each factor. Thus, we developed a framework to manage knowledge and proposed a method to numerically evaluate factors influencing the OLMs. Specifically, composite importance (CI) of the Decision-Making Trial and Evaluation Laboratory (DEMATEL) method was applied to explore the interaction effect of these factors based on systemic approach. The augmented matrix thus generated is expected to serve as a stochastic matrix of an absorbing Markov chain.

• Nuclear Engineering and Technology
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• 제53권4호
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• pp.1224-1235
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• 2021

An integrated waste management approach for irradiated graphite was developed during the European Commission project 'Treatment and Disposal of Irradiated Graphite and other Carbonaceous Waste'. This included the identification of potential options for the management of irradiated graphite, taking account of storage, retrieval, treatment and disposal methods. This paper describes how these options can be assessed using multi-criteria decision analysis (MCDA) for a case study relating to a generic power reactor. Criteria have been defined to account for safety, environmental, economic and socio-political factors, including radiological impact, resource usage, economic costs and risks. The impact of each option against each criterion has been assessed using data from the project and the wider literature. A linear additive approach has been used to convert the calculated impacts to scores. To account for the relative importance of the criteria, example weightings were allocated. This application has shown that MCDA approaches can be used to support complex decisions regarding irradiated graphite management, accounting for a wide range of criteria. Use of this approach by individual countries or organisations will need to account for the specific options, scores, weightings and constraints that apply, based on their national strategies, regulatory requirements and public acceptability.

• Asia pacific journal of information systems
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• 제12권3호
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• pp.213-233
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• 2002

Recently, a lot of companies intend to make spin-offs as the Internet usage is proliferating in the business area. A spin-off means a small but autonomous company which is thought to show higher profitability rather than it stays under the influence of a mother enterprise. To prove our hypotheses, we collected questionnaire data from 104 companies considering spin-offs. From experiments with Factor Analysis, we found that there exist four factors which decision-makers should consider before deciding spin-offs such as competence of unit, competence of mother company, competence of spin-off company, and support of mother company. After massive experiments with Regression Analysis we also found that there are significant three performance factors such as competence of unit, competence of spin-off company, and support of mother company. The survey also asked about three potential strategies that they may have been following for achieving business objectives: Cost leadership, Focus, and Differentiation, Six benefits factors emerged from this study: External competitiveness, Internal competency, Productivity, Change, Cost saving, and Improvement. External competitiveness was the most important benefit, and it predicted a Differentiation and Focus strategy. Productivity and Improvement also predicted a Differentiation strategy. External competitiveness, Change, and Cost saving predicted a Cost leadership strategy. However, organizations followed Differentiation and Focus strategies significantly more than Cost leadership. The assessment thus sheds light on the link between information strategy and spin off. We hope that based on our results, many companies considering a spin-off can make a right decision and expect higher performance in a turbulent business environment.

• 디자인학연구
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• 제13권
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• pp.45-53
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• 1996

80년대의 거품경제 붕괴 후로는 가격, 용도, 품질, 실질 성 등 상품 기본가치를 중시하는 성숙된 소비사회로 전환될 수 있는 가치를 상품이 실현하고 있는 가이며, 딸서 기본에 충실하고 합리적인 차별화를 제시하는 등 소비자가 자신의 실생활에 있어서 중요하게 생각하고 있는 가치관과 조화를 이루는 상품성이다. 이러한 조건 속에서 소비자 수요의 단순한 발견에 의해 디자인 개념을 설정하는 것을 뛰어 넘어 소비자의 다양한 수요를 이끌어 갈 수 있고 기업의 시장 우위확보를 위한 경쟁력 제고 및 정체성 정립을 위한 방법의 하나로 디자인 인자 지향적 프로세스(factor oriented process)를 기초로 한 다원적 프로세스(multi-sequential process)를 제안한다. 이 인자 지향적 프로세스는 프로세스 내부의 요인 분석(分析) 및 특히 이들의 합성(合成)을 중시하여 이에 의해 새로운 해결안을 그 특성으로 하고 디자인 개발에 합리적인 근거를 제시하도록 한다. 이는 합성과정이란 분류된 인자의 특성에 의해 인자들을 체계적으로 조합하는 과정에 내재하는 제한 요소 사이의 상관관계를 분석하여 우위 인자(dominant factor)를 발견하고 이에 의해 가능한 몇 가지 코드를 만들어 디자인 개념의 방향을 제시하게 되어 디자인 모체를 만드는 과정이다. 다원적 디자인 프로세스란 폭 넓은 접근 방법으로 안으로는 제품 내에 존재하는 우위 인자의 규명에 의한 차별화된 대안들을 찾아내고 밖으로는 관련제품과의 연계성(連繫性)까지 고려한 선행 인자(anterior factor-다 가치 적 기준으로 디자인 방향을 결정해 주는 방향인자)를 찾아내 디자인 방향의 당위적 결정을 유도하는 디자인 프로세스이다.

• 한국자동차공학회논문집
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• 제21권2호
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• pp.154-158
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• 2013

Expansion joint has been utilized in many areas including automotive bellows for exhaust system. Usage of expansion joint has been increased due to its inherent flexibility and excellent anti-vibration property. Simple shape of expansion joint is modeled to understand the behavior of joint system. 27 design cases using 3 design factors with 3 levels are constructed by design of experiment. Each case is simulated to find the most influential design factors. Response for this study, maximum stress in the expansion joint, has been used to determine main design factors of joint. Among the 3 design factors, factor B has affected greatly a response in the formation of optimum shape of joint. Also, interaction factor, $A{\times}B$, has also showed its influence to the response of joint. This study showed that design of experiment combined with finite element analysis could be used in the design decision process effectively in the design of expansion joint.

• 디지털융복합연구
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• 제19권1호
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• pp.199-209
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• 2021

본 연구는 스마트 시니어의 배달 애플리케이션 만족도에 영향을 미치는 이용결정요인을 분석하고자 하였다. 이에 따라 본 연구는 스마트 시니어의 배달앱 만족도에 영향을 미칠 요인들을 배달앱 특성과 스마트 시니어의 개인적 특성으로 구분하여 가설을 설정하였다. 가설 검증을 위해 본 연구는 배달앱을 사용해 본 경험이 있는 50세 이상 65세 이하의 성인남녀를 대상으로 설문조사를 시행하였으며 자료분석을 위한 통계처리는 확인적 요인분석, 상관관계 분석, 경로분석을 수행하였다. 본 연구의 분석결과는 다음과 같다. 첫째, 배달앱 특성 중 유용성이 스마트 시니어의 배달앱 만족도에 통계적으로 유의한 정적 영향을 미치는 것으로 나타났으며 둘째, 스마트 시니어의 개인적 특성 중 사회적 공감성이 스마트 시니어의 배달앱 만족도에 통계적으로 유의한 정적 영향을 미치는 것으로 나타났다. 셋째, 배달앱 만족도는 재이용의도에 통계적으로 유의한 정적 영향을 미치는 것으로 나타났다. 이와 같은 연구결과를 통해 스마트 시니어의 배달앱 만족과 이용을 증진시키기 위해서는 스마트 시니어가 유용하게 사용할 수 있고 사회적 공감성에 초점을 둔 배달앱 개발이 필요하다는 것을 제시하였다.

• 한국생활과학회지
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• 제16권2호
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• pp.273-283
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• 2007

The purpose of this study was to identify consumption behaviors among children and to examine the differences according to sociodemographic characteristics, factors related to allowance, and parents' consumer socialization function perceived by children. The data were collected from 291 elementary school students in Busan. The results of this study were as follows. First, regarding parents' consumer socialization function perceived by children, the level of child's participation and influence in consumption decision-making was the highest, whereas the level of parent-child communication about consumption was the lowest. Second, consumption behaviors among children were identified into 5 groups: impulsive consumption group, rational allowance management group, friend-dependent purchase group, planned purchase group, and effective goods management group. There were significant difference among them according to child's sex, allowance amount, allowance frequency, parents' guidance about allowance usage, parents' check after allowance usage, and 3 categories of parents' consumer socialization function perceived by children. These results imply that consumer education for parents should be developed and activated to improve consumer socialization function of parents.

• 정보보호학회논문지
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• 제20권6호
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• pp.261-270
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• 2010

최근 SNS 이용이 활성화됨에 따라 SNS 제공환경에서의 정보보호에 대한 관심이 증가하고 있다. 하지만 SNS 산업 환경의 급격한 성장으로 인한 가입자 유치 위주의 투자 선행과 서비스 제공자 측면에서의 SNS 정보보호 투자 효과에 대한 확신 부족, 그리고 SNS에서의 정보보호 중요위협요인에 대한 분석체계 부재로 인해 아직까지 SNS 제공환경에서의 정보보호에 대한 투자가 미흡한 실정이다. 본 논문에서는 AHP를 이용한 SNS 제공환경에서 정보보호 중요위협요인 분석을 통해 정보보호 투자 결정 기준 도출에 대한 연구를 수행하였다. 본 연구를 통해, '서비스 이미지'가 정보보호 평가기준에서 가장 중요한 항목으로 도출되었으며, '개인 프로파일 위조 및 명예훼손'과 '산업 스파이'가 중요한 SNS 정보보호 위협요인인 것으로 나타났다.