• Title/Summary/Keyword: Usability testing

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Usability Testing and Improvement of Mobile Application of Shared Mobility Ttareungi (공유 모빌리티 따릉이 모바일 어플리케이션 사용성 평가 및 개선 방안 제안)

  • Lee, Seonghyeon;Moon, Saiyeon;Oh, Siyeon;Hong, Jina;Jung, Young-Wook
    • The Journal of the Convergence on Culture Technology
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    • v.7 no.2
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    • pp.377-388
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    • 2021
  • With the growth of the global sharing economy market, various sharing services have recently appeared in South Korea. Seoul city unmanned public bicycle rental service, "Ttareuni" is one of the services representing the shared mobility industry in South Korea. Although many users use this service, the usability of the mobile application, which is the essential medium of utilizing the service, is not improving. In this regard, this study conducted usability testing and in-depth interviews for Ttareungi's main users in their 20s and 30s to improve the user experience of the mobile application of Ttareungi. As a result, the problems of Ttareungi mobile application were identified, and based on this, design considerations for shared mobility services having publicity like Ttareungi were proposed. This is expected to contribute to improving the user experience of shared mobility services.

Evaluation of the Korean e-government Web Sites Focused on Usability (대한민국 전자정부 웹사이트의 유용성 평가)

  • Byun, Dae-Ho
    • Information Systems Review
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    • v.7 no.1
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    • pp.1-20
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    • 2005
  • In this paper we evaluate the Korean e-government portal and linked web sites, based on usability. We pick a set of 18 representative government sites, and consider two approaches of type-I and type-II testing with different questionnaires. We ask users two questions at each site, regarding simple facts. We count a task as successful if the user find the right answer for fact questions. In type-I testing, after users have finished working with a site, we give them a post-test questionnaire asking them to rate the site in 16 different areas, in order to calculate the site rating. In type-II testing, we investigate page design, contents design, and site design of the web sites.

Usability Testing for a Mobile Augmentative Alternative Communication(AAC) Software and Users' Preference for the Size of Mobile Devices (모바일 보완대체의사소통(AAC) 소프트웨어의 사용성 평가 및 모바일 기기의 크기에 대한 선호도 조사)

  • Lee, H-Y.;Hong, K-H.
    • Journal of rehabilitation welfare engineering & assistive technology
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    • v.6 no.1
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    • pp.37-43
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    • 2012
  • We conducted a user-centered usability testing on the Android-based Mobile Augmentative Alternative Communication(AAC) Software. In this paper, we examined functionality, satisfaction, and ease of information searching for a specific function using a task scenario, and we investigated appropriateness of development purposes, contents, instructional strategies, usability, functions of management mode, and user interface of the mobile AAC to the communication needs of children who are nonverbal. We also examined user requirements, preference, satisfaction, and other personal opinions for the mobile AAC using an open feedback. In addition, we investigated users' preference for the size of mobile devices using 4.3", 5.0", and 7.0" mobile devices.

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The Effects of Aesthetics of Smartphones on Usability (스마트폰의 심미성이 사용성에 미치는 영향)

  • Oh, Eui-Taek;Park, Min-Yong
    • Science of Emotion and Sensibility
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    • v.15 no.2
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    • pp.249-258
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    • 2012
  • The aim of this study was to investigate the effects of aesthetics of smartphones on subjective and objective usability by the task factors. Although several studies have focused on the effects of aesthetics on subjective and objective usability, correlation between aesthetics and objective usability is ambiguous. Using smartphones which have same functions but different aesthetics, thirty-six subjects were asked to complete one of 3 types of tasks (inputting information, searching information, enjoying information). Both performance data and subjective measures were recorded. The results showed that high aesthetics had a more positive effect on subjective usability than low aesthetics before and after use, with smaller difference after use. High aesthetics seemed to yield longer task completion times. But objective usability was not significantly affected by both task factors and aesthetics. The results indicated that aesthetics may have multiple effects that go beyond affective satisfaction. The findings of this study could be applied to predict effects of aesthetics on subjective and objective usability in usability testing.

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User Interface Design & Evaluation of Mobile Applications

  • Samrgandi, Najwa
    • International Journal of Computer Science & Network Security
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    • v.21 no.1
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    • pp.55-63
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    • 2021
  • The design functionality put forward by mapping the interactiveness of information. The presentation of such information with the user interface model indicates that the guidelines, concepts, and workflows form the deliverables and milestones for achieving a visualized design, therefore forming the right trend is significant to ensure compliance in terms of changing consideration and applying evaluation in the early stages. It is evidenced that prototype design is guided by improvement specifications, includes modes, and variables that increase improvements. The study presents five user interface testing methods. The testing methods are heuristic evaluation, perspective-based user interface testing, cognitive walkthrough, pluralistic walkthrough, and formal usability inspection. It appears that the five testing methods can be combined and matched to produce reasonable results. At last, the study presents different mobile application designs for student projects besides the evaluation of mobile application designs to consider the user needs and usability.

Usability Evaluation of Informative Home Appliances OSD based on Conjoint Analysis (컨조인트 분석을 이용한 정보 가전 OSD의 사용성 평가)

  • 박정순
    • The Journal of the Korea Contents Association
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    • v.2 no.2
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    • pp.53-63
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    • 2002
  • As the microelectronics technology is developed, new types d smart intelligent produce are being emerged. OSD user interface is one of the critical factor in this kind of product, especially brown goods and information devices, as it is responsible for input and output function. OSD is being treated as accompaniment to hardware in spite of its importance, and therefore is developed from only simple and separate usability testing based on performance measurement. This study propose a usability evaluation method of OSD based on subjective preference to support existing usability testing. The purpose of this analysis is to make dear what is important factor and how its preference level is from the user's viewpoint. The various attributes of OSD are clarified from user's questionaire and interview, and orthogonal array is generated with specifed factor levels. The prototypes are generated from rapid prototyping tool and tested in natural simulation environment. The preference data which collected in this usability testing is analyzed with conjoint analysis module. This usability evaluation is not the final stage in user interface design process but the early famed and circulated stage.

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An Experimental Study on the Usability Test for the E-Book Reader (전자책 단말기의 사용성 평가에 관한 실험적 연구)

  • Kwak, Seung-Jin;Bae, Kyung-Jae
    • Journal of the Korean Society for information Management
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    • v.28 no.3
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    • pp.313-333
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    • 2011
  • Many e-book readers have become available as e-books are in popular use these days. We first developed the evaluation criteria and elements for testing the usability of e-book readers and then examined the usability of three e-book readers. The usability testing was conducted using three e-book readers that were most popular with 15 participants that consisted of middle school students, university students, and office workers. The study found that iPad showed the best usability. In case of Amazon Kindle, participants indicated that the lack of the touch function imposed a great deal of negative impact on the usability of the interface. Also, the hardware- and software-oriented usability provided by an e-book reader was considered to be a very important element for the users, and the portability in connection with the hardware-oriented aspect of an e-book reader was shown to be of great effect to the overall usability of an e-book reader.

Strategies to Improve Usability of Electronic Commerce Sites of Agricultural Products (농산물 전자상거래 사이트의 사용성 개선방안에 관한 연구)

  • Lee, Dongwon;Jo, Suran;Moon, Junghoon
    • Agribusiness and Information Management
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    • v.1 no.1
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    • pp.37-62
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    • 2009
  • Web usability for e-commerce sites becomes a more important issue as e-commerce gains its popularity. As for agricultural products, consumers are especially sensitive to the quality of information during transaction process. Successful e-commerce sites of agricultural products, such as Wine.com and Tesco, identified regular usability testing as part of key success factors. This paper aims to identify processes for evaluating usability for e-commerce sites of agricultural products and provide strategies to improve usability. The study aims to evaluate e-commerce usability of selected e-commerce sites using heuristic evaluation to provide objective e-commerce sites usability analysis for each transaction process.

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The Effect Analysis of Software Testing (소프트웨어 테스팅 영향도 분석)

  • Jung, Hye-Jung
    • Journal of Digital Convergence
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    • v.12 no.1
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    • pp.371-377
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    • 2014
  • Software quality is very important in software. We think, software testing is very important in point of functionality, usability. But, we have to consider about all of the software quality. We change our thinking about software quality from time to time. In this paper, we try to the best to find important factors by the number of testing dates and the number of testing in point of functionality, usability, reliability, efficiency, portability, maintainability. We study the mean of the number of faults according to products. We find the difference the number of errors by sex of tester.

A Study of Assessment for College Students' Usage Patterns and Usability Testing of E-book Subscription Services (대학생의 전자책 구독 서비스 이용 실태 및 사용성 평가)

  • Hye-Won Shin;Dong-Hee Shin
    • Journal of the Korean Society for information Management
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    • v.40 no.3
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    • pp.245-271
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    • 2023
  • The purpose of this study was to assess the perception of e-book subscription services among the digitally native generation in their twenties, who have a high e-book usage rate. This study employed a mixed-methods approach, combining survey responses and usability testing. It aimed to assess the awareness and usage of e-book subscription services among university students in their twenties, a demographic known for their high utilization of electronic devices and e-books. The survey was conducted among 202 university students, and the responses were categorized and examined based on whether they were users or non-users. As a result of the survey, I found there is different awareness of e-book between users and non-users, on the other hand, convenience and portability are the strong point of e-books for users and non-users commonly also. Usability testing was performed on a group of 10 university students in their twenties who had not previously used the 'Millies Library' application, which is renowned as the most widely-used e-book platform. Following the experiment, participants expressed positive feedback regarding various optional features, convenience, design, and cost-effectiveness. However, they also had negative reactions concerning touch errors, malfunctions, functional practicality, a lack of interest, system issues, and the absence of a library.