• Journal of the Ergonomics Society of Korea
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• v.30 no.6
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• pp.765-773
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• 2011

Objective: This study aims towards exploring a model of the HCI evaluation methods to improve the usability of mobile device, based on a case of a Mobile PDA system in a Museum context. Background: Mobile PDA systems in a Museum context is widely utilized for the educational purposes, but it is criticized for low usability that the device only play a role in textbooks on legs without any interactive educational activities. Therefore, the usability improvements on the mobile PDA system should be considered. Method 1: This model was developed with a combination of the expert review and the user testing, and with a combination of the qualitative and quantitative studies. In more details, first of all, a qualitative study was conducted as a combination of three different methods: 1) expert review with heuristics, 2) interviews with persons working in a museum, and 3) contextual enquiry. Results 1: The experts review provided with critical usability issues, and the semi-constructive interview helped to understand the background of the mobile device. Lastly, the contextual enquiry showed user experience problems and directions of improving the device from user's perspective. Method 2: Based on the results of the qualitative study, a questionnaire was designed. Results 2: The analysis of the quantitative study was conducted to generalize the problems, and prioritize the direction of improving the device within the limitation of the cost and time in a museum. Conclusion: This study has implications in developing an example of a HCI evaluation model to improve the user experience of the mobile device as well as finding problems and directions of how to improve the mobile PDA systems in the museum. Application: In fact, most of the studies related to the evaluation of the mobile device have been conducted in a laboratory context due to the cost and time. This paper, however, attempted to apply to various HCI research techniques from different constituents in real context.

• KIEAE Journal
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• v.14 no.4
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• pp.103-109
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• 2014

The purpose of this study was to evaluate the usability and satisfaction of space to which positive elements in Leed-Certified Office Building are applied. The study was conducted using the three-step approach. The first step was to understand the building and identify the issues which included the analysis of floor plans, documentations, and the interview with designers and facility managers. The second step was FGI(Focus Group Interviews), which were conducted with mixed employees of rank and location of workplace. Finally, a web-based questionnaire survey was conducted on the 319 executives and employees. Methods of analysis used were quantitative analysis of questionnaire, qualitative analysis of open ended free-answer, and FGI in the second step. Satisfaction, preference, and comfort level were studied using cross tab, co-relation, ANOVA for quantitative analysis. The results of this study are as follows: First, lobby and atrium are representative elements that are functioning positively and it is recognized as sustainable spaces being utilized by users. Second, there are several dead spaces like green shaft, roof garden and sunken space although they can contribute to Leed-certification. Third, there are some problematic spaces such as the O.A. room and the urinals even though they contribute to the Leed-certification.

• 한국HCI학회:학술대회논문집
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• 2006.02b
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• pp.308-312
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• 2006

온라인 사용자 조사는 전통적인 사용자 조사 기법의 단점인 높은 사용자 평가 비용, 긴 조사 기간, 평가 장소의 제약 및 사용자 대표성 등을 극복할 수 있는 새로운 대안으로 인식되고 있다. 온라인 특성 상 동시에 수백명의 응답자가 접근 가능하기 때문에 조사 기간을 단축 할 수 있을 뿐 아니라, 상대적으로 많은 응답자의 정보를 수집할 수 있으며, 응답자가 편리한 공간에서 응답자 스스로 질문을 읽고 응답하기 때문에 생각할 여유를 더 많이 제공한다는 장점이 있어 전통적 사용자 조사 기법의 대안으로 많이 활용되고 있다. 특히 시스템의 발전으로 실제 제품 사용 사례를 사진으로 보여주거나 사용자가 직접 조사 시스템상의 에뮬레이터 활용을 통해 직접 제품사용과 유사한 경험을 제공하고 있어 평가 영역 또한 기존 직접 평가와 거의 유사하게 확장되고 있다. 하지만, 설문 응답자에 대한 신원확인 및 온라인 상에서 성실과 활동 수행 등 온라인 사용자 조사시의 신뢰도를 보장한 수 없다는 점과 온 라인 사용자 조사의 수행 결과가 기존의 직접 평가수행 결과와 동일한지에 대한 보장이 없다는 것이 온라인조사시스템 활용의 가장 큰 제약이다. 본 연구를 통해 온라인 사용자 조사의 효용을 높일 수 있는 접근 방법을 제시하기 위하여, 먼저 온라인 설문 조사에 적합한 휴대폰의 사용성 문제 특성을 정의하고, 특성에 대해 효과적인 조사 결과를 도출하기 위한 고려 요소들을 기술하다. 이와 더불어 온라인 설문 조사가 기존 전통적 조사의 대안이 아닌 새로운 효용을 가진 조사 기법으로서 활용 가능성을 주기적으로 제시함으로써, 온라인 사용자 조사에 적합한 설문 항목의 특성을 정의 및 확장하고자 한다.

• Journal of Korean society of Dental Hygiene
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• v.16 no.2
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• pp.241-248
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• 2016

Objectives: The purpose of the study is to evaluate the dental website usability in Korea. The dental website included dental university hospital, network dental hospital and dental office. Methods: The study was carried out by three age groups including twenties, thirties, and forties. Each group consisted of ten customers and evaluated twelve websites of dental hospitals. Each was assigned to four hospitals and three tasks including easiness of online reservation, preventive information, and treatment information. They filled out the self-administered questionnaire. The questionnaire included the easiness of on-line reservation, satisfaction on the quality and quantity of preventive informations, satisfaction on the quality and quantity of treatment informations, predictiveness on the sub-menu, usefulness of site map, information on the main page of web site, usefulness of decision on visit to dentistry, and revisit intention. Results: The easiness of on-line reservation was the highest in the private dental office, and university dental hospital and network dental hospitals followed in conducting task(1). The anticipated value and measurement on the usefulness of web site were the lowest in network dental hospitals and the time interval between two values was 57 seconds. This discrepancy showed the largest difference. The satisfaction on treatment information in task(3) was higher than that of the satisfaction on preventive information in task (2). The revisit intention was the highest in dental university hospitals. Conclusions: This study showed the comparison in usefulness of web site of university dental hospitals, network dental hospitals and private dental office. The web site focused on the treatment information rather than preventive information. This study suggested that the most important function of dental web site would be the preventive information that was mainly operated by the role of dental hygienists rather than treatment information in the future.

• Journal of Digital Convergence
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• v.13 no.3
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• pp.255-261
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• 2015

The use of games using smartphones have become universal, and the market share of MMORPG among various game genres shows an uptrend. However, MMORPG requires complex interface in view of the genre characteristics, and therefore, there are difficulties in building interface for efficient game play. This study analyzed game interface characteristics to suggest MMORPG game interface suitable for the mobile environment, and carried out a questionnaire survey evaluation on the usability of fight, exploration, character and transaction interfaces targeting 12 users. To quantitatively evaluate the subjective questionnaire survey results, this study analyzed a correlation between the characteristics of game interface and popularity using AHP. As a result, there was a close correlation between game selection & popularity and interface, and this study ascertained that interface development through game interface usability evaluation using AHP was possible.

• Journal of Biomedical Engineering Research
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• v.45 no.1
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• pp.10-19
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• 2024

The purpose of this study is to conduct a summative evaluation of the usability of a general-purpose ventilator to determine whether it can be used for its intended purpose in the intended environment by the intended user and to find possible errors in use. The importance of ventilators has increased due to the accelerated aging of the population and the impact of the pandemic. In addition, patients who require ventilators are often in critical condition, so even a small error in use can be fatal. Therefore, it is important to ensure that the ventilator has sufficient stability and can be used satisfactorily without inconvenience to the user. In this study, we conducted a usability test with 17 respiratory nurses with more than 3 years of experience using the ventilator. We analyzed the task success rate, satisfaction, and opinions of the intended users while going through a total of 17 scenarios. Satisfaction was captured through an ASQ questionnaire and subjective opinions were captured through a detailed opinion questionnaire. The results showed a high level of satisfaction with an average score of 6.3 for the use scenarios. Evaluators expressed satisfaction with the overall visibility and versatility of the features, but noted that improvements were needed for calibration tasks with low task success rates. As the calibration method is different from other equipment, it was suggested that specific explanations of the calibration method and the picture that appears when calibrating are needed, and that if relevant training is provided, the equipment can be used without problems. If the usability evaluation is not limited to securing efficiency and satisfaction from the intended users, but also continuously receives feedback from users to prepare for use in emergency environments such as pandemic situations, it will be very helpful to seize opportunities such as emergency authorization in future situations, and ultimately contribute to patient safety by reducing use errors.

• Journal of Digital Convergence
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• v.16 no.6
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• pp.143-150
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• 2018

This study used a learner acceptance model to investigate the effect of SNS characteristics on user satisfaction and visit intention. A structured self - report questionnaire was administered to 172 college students. Structural equation modeling was applied using SPSS 18.0 and AMOS 22.0. The results of this study are as follows: First of all, the usefulness of informativeness did not affect the usability of the extracted SNS characteristics, and the usability did not affect usability. (+) Influence of. The characteristics of SNS can be utilized as a marketing tool to increase customer 's use and influence the customer' s intention to visit and further to create customers. In the future, various age groups will have to be surveyed. By examining the correlation between the degree of food companies' involvement in SNS and consumer visits, one can see how SNS activities of restaurant companies affect marketing activities.

• Journal of Korea Game Society
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• v.18 no.3
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• pp.27-38
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• 2018

This paper is designed to propose the contents necessary for updating and developing future mobile RPG game developers through a usability evaluation of Users using In-App Payment Services at Lineage M. This paper conducted a usability assessment for quantitative assessment of users who use in-app payment services for mobile game 'Lineage M'. The tool for usability assessment was surveyed in a questionnaire designed based on 'The User Experience Honeycomb' defined by Peter Morville. These statistical results were then divided into lateral analyses. Through this, it is expected that game developers and planners will be able to find data to help develop new mobile RPG games.

• International Journal of Computer Science & Network Security
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• v.21 no.6
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• pp.275-285
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• 2021

Ministries of Education are integrating different Learning Management Systems (LMS) to enhance teaching and learning during the lockdown to avoid academic loss. The key factor for delivering a high-quality education through LMS platforms is teachers' acceptance and adoption of the platform. Madrasati platform (which means My school) was introduced by Saudi Arabian Ministry of education as the formal teaching and learning for distance education for public education levels. This study aims to examine the effectiveness, usability and adoption of "Madrasati" platform from teachers' perspectives in Saudi Arabia. "SUS, CSUQ" tests were used to test the usability of the new platform. Using quantitative research design, data were collected using questionnaire. 200 teachers were selected randomly answered the survey. Data was analysed descriptively and inferentially using SPSS (25). The results obtained indicate that the teachers are highly satisfied using Madrasati platform and technically it is well designed. Also, Madrasati has positive effect on teaching quality. Moreover, Madrasati has high usability in teaching. One of the key findings were that the quality of the information content in Madrasati has a strong effect on teachers' perception of the Madrasati usefulness that led to a positive attitude towards Madrasati. These findings would be useful to the ministry of education and institutions trying to integrate technology in their teaching and learning processes. Thus, this paper contributes towards more effective utilisation of the extensive functionalities that Madrasati have to offer, which will contribute toward the development of pedagogy in Saudi Arabia.

• Journal of the Korean Society of Physical Medicine
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• v.17 no.4
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• pp.151-160
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• 2022

PURPOSE: To evaluate the usability of a kiosk-based healthcare service that provides a fitness evaluation and customized exercise program for elderly or chronic musculoskeletal system patients. METHODS: To evaluate the usability of the customized exercise service program, healthy adults (n=20) from Welfare B, located in Gwangju, were selected and studied. Subjective safety, operability, and satisfaction of individual users were obtained as data by distributing questionnaires to subjects who experienced this program and having them fill out the questionnaire. For descriptive statistics related to the survey, frequency analysis was used to determine the frequency and ratio of the variable values of the measurement items. RESULTS: As a result of the usability evaluation, the average score was 4.166, and the average score of each item was 4.025 for safety, 4.272 for operability, and 4.143 for satisfaction. Most users obtained high satisfaction and positive impressions. CONCLUSION: The HARUFIT service, a user-customized exercise program used in this study, can be developed into a device that can improve self-management ability and increase understanding of health care by providing customized exercise based on the results of physical fitness evaluation. It is possible to diversify health management methods and maximize the effect of exercise by making exercise a habit of chronic musculoskeletal disease patients or the elderly using these smart devices.