• Title/Summary/Keyword: Usability questionnaire

검색결과 177건 처리시간 0.021초

디지털 제품 관련 소비자 스트레스에 관한 연구 (Digital Stress of Consumers in Using Digital Goods)

  • 김정은;여정성
    • 가정과삶의질연구
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    • 제25권3호
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    • pp.119-135
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    • 2007
  • The purpose of this study is to find out the level of digital stress that people experience and to investigate the effects of socio-economic variables on that. To collect data, structured questionnaire was developed and 1,200 questionnaires were distributed through internet. There were 2 dimensions in this study to examine digital stress. First dimension was about the devices themselves: computers and the other digital goods. Second dimension was about the time digital stress occurring in consumers' decision-making process: purchasing and using. Based on Yeo&Kim(2004), sub-dimensions of purchasing and using aspects were chosen. 5 sub-dimensions in purchasing side were new technology, cost, variety of alternatives, warranty service, and informational problem 6 sub-dimensions in using field were mal(or impaired)-functioning. physical aspects, immaturity in use, pressure to use, addiction to use, and informational problem. As independent variables, sex, age, educational level, digitalization acceptability and computer usability were used. The overall level of digital stress was around the average point which was not as high as expected. Digital stress of purchasing was higher than that of using. First, in purchasing aspects, the level of digital stress was relatively high in cost, variety of alternatives and warranty service. Hence, clear communications with consumers about the distinctive aspects and cost of digital devices in market are needed. Secondly, in using side, mal-functioning and physical aspects were relatively more powerful stressors. In the other words, the more serious problems were not from the characteristics of individual consumers but from those of products. Producers should put their best efforts to reduce imperfection (defectiveness) and develop user-friendly digital devices. Also, users' individual efforts to overcome the problems that can be solved privately are necessary. Finally, it was discovered that sex and computer usability were very important variables on digital stress. To extend computer usability of consumers and get over digital illiteracy, it is essential to expand the paths to give chances for people to contact with computers and other digital goods. Still there are lots of people whore computer-illiterate or low-skilled at computers. In policies or educational programs made by government, communities, or schools, more attention should be paid to the digitally vulnerable groups.

공간디자인 프로세스에서 관리자·실무자 그룹의 웹스토밍 시스템 활용성 비교평가 (Comparative Assessment of Usability of Web-storming System between Administrator and Designer Groups in Space Design Process)

  • 최길동;김광명
    • 한국콘텐츠학회논문지
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    • 제11권9호
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    • pp.154-165
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    • 2011
  • 본 논문은 공간디자이너의 직무특성에 따라 on-line 기반 아이디어 발상 시스템인 웹스토밍의 활용성이 달라질 것으로 보고 실무 디자이너그룹을 대상으로 요소상관표를 이용한 웹스토밍 활용성 테스트를 실시하여 선행연구인 디자인관리자그룹 활용성 평가결과와 비교분석함으로 공간디자인 프로세스 상에서 직무특성에 따른 웹스토밍 활용방안을 종합하여 제안하고자 하였다. 설문 결과를 관찰-해석-적용의 절차에 따라 분석한 결과 공간디자인 프로세스 요소와 웹스토밍 기능요소 간 요소상관표 분석결과 관리자그룹과 실무자 그룹 양쪽에서 가장 높은 상관성을 나타낸 공간디자인 프로세스는 '계획설계' 단계로 확인되었고 분업화 시점으로 상관성이 저조해지는 것도 동일하게 나타났다. 실무자그룹이 관리자그룹과 확연한 차이를 나타낸 프로세스 부분은 '평가' 단계로 실무자 그룹의 경우 두 번째로 높은 상관성을 나타내었다. 프로젝트 운영과 관련된 부분도 실무자 그룹의 상관성이 높은 것으로 분석되었다. 이에 각 단계에서 웹스토밍에 새롭게 적용할 수 있는 개선안을 도출하고 종합하여 웹스토밍 활용방안을 제시하였다.

의과대학의 학습경험 중심 전문직업성 프로그램 운영 및 평가 (The Implementation and Evaluation of Learning Experience-Based Professionalism Program in Medical School)

  • 유효현;김영전
    • 한국콘텐츠학회논문지
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    • 제18권1호
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    • pp.164-172
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    • 2018
  • 본 연구는 의과대학에서 학습자 주도의 학습경험중심의 전문직업성 프로그램을 개발하여 운영한 후 효과성과 사용성 평가를 통해 대학수준에서 학습경험 중심의 교육과정의 실제적 함의를 밝히고자 한다. 의과대학 1학년 74명의 학생들이 학생경험개발 모형에 기반하여 설계된 PDS1(Patient-Doctor-Society1): 전문직업성, 1주일 블록수업(총 30시간), 1학점 과목에 참여하였다. 학생들은 모두 6가지의 학습주제와 학습자원 및 지원도구를 제공받아 경험의 준비, 조직, 공유, 성찰, 평가로 구성된 학습활동 단계를 수행하였다. 교육의 효과성 평가는 24개 설문항목을 사전-사후 비교하였고, 사용성 평가는 학생대상의 만족도 설문 및 교수자 학생대상의 면담이 시행되었다. 전문직업성에 대한 학습자 자기평가 결과, 리더십과 자기 주도적 학습, 전문성에 대한 태도, 사회적 책무성 모두 학습 이전과 이후의 결과에 유의미한 차이가 확인되었다. 학생을 대상으로 하는 프로그램의 만족도는 항목별 3.58~3.78에 분포하였다. 교수자와 학습자 면담에서는 교육과정설계, 운영, 평가의 전 과정에서 실질적인 사용성을 확인하였다. 연구결과는 학습경험중심의 교육과정설계와 평가의 현장 적용 가능성에 대하여 실증적 타당성을 제시해주었다. 본 연구는 의과대학에서 학습자 주도의 학습경험 방식으로 전문직업성 교육프로그램을 개발하여 운영한 실증적 사례로써 함의가 있다.

공간메타포 개념을 이용한 웹 사이트 네비게이션의 사용성 평가 (Usability Test of Website Navigation by Using Spatial Metaphor Concept)

  • 이건창;정남호;홍노경
    • 지능정보연구
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    • 제10권1호
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    • pp.93-107
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    • 2004
  • 급속한 인터넷의 확산으로 이제 웹은 단지 커뮤니케이션이나 홍보, 쇼핑의 수단뿐이 아닌 정보의 보급 및 창고로서의 역할이 더욱 커지고 있다. 또한, 과거의 웹 기반 기술인 하이퍼텍스트에 멀티미디어 기술이 접목되면서 하이퍼미디어 개념이 도입되어 텍스트 외의 이미지, 동영상, 사운드 등 다양한 형식의 미디어를 통해 정보를 접할 수 있게 되었다. 그러나, 이러한 정보공간에서 정보의 양이 기하급수적으로 증가함에 따라 웹 이용자들은 인지과부하(Cognitive overload)로 인하여 웹 상에서 방향감 상실, 정보공간에서 길 잃음 둥의 다양한 어려움을 겪고 있다. 이러한 문제를 해결하기 위해 많은 연구자들이 지속적으로 연구하고 있으며 그 중의 하나가 공간 개념(Spatial concept)을 적용한 공간 메타포(Spatial metaphor) 연구이다. 본 연구에서는 이러한 공간 메타포 개념을 이용하여 새로운 개념의 네비게이션 방식의 웹사이트를 개발하고 이를 Atomic-Map이라고 하였다. Davis 교수가 제안한 기술수용모형 (TAM) 모형을 이용하여 Atomic-Map의 사용성을 분석한 결과 Atomic-Map을 이용하여 정보공간에서 복잡한 네비게이션 하에서 발생할 수 있는 여러 가지 문제를 해결할 수 있음을 실증적으로 검증하였다.

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학생 설문을 통한 가상현실 치아우식 시뮬레이션의 평가 (Evaluation of Virtual Reality Simulation of Dental Caries through Student Questionnaire)

  • 김병기;류지헌;김재환;김선미;최남기
    • 대한소아치과학회지
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    • 제47권3호
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    • pp.293-302
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    • 2020
  • 이 연구의 목적은 가상현실 시뮬레이션을 이용한 소아환자 치아우식 진단 경험에 대한 설문조사를 통하여, 임상 실습 전 단계의 치의학 전공 학생들을 대상으로 소아치과적 교육에서의 활용 가능성을 평가하는 것이다. 소아 환자 모델로 유치열기의 5세 여아를 개발하였고, 가상현실 속 진단을 위한 치아 우식 모델을 제작하였다. 치의학 전공 학생들은 15분에 걸친 치아 우식 진단 시뮬레이션을 경험한 뒤, 설문지를 통하여 프로그램 사용 경험을 통한 실재감 및 응용 가능성을 평가하였다. 그 결과, 가상실재감과 외양 평가에서 높은 점수를 얻었다. 또한, 가상현실을 통한 치아 우식 진단 시뮬레이션은 임상 실습 전, 후의 학년, 성별, 가상현실 체험 경험의 유무에 따른 유의미한 차이가 없다는 설문 결과를 얻었다. 이 프로그램을 지속적으로 발전시킨다면, 치의학 교육 분야에 응용 가능성이 높아질 것이다.

교사-학생간의 홈페이지를 활용한 자기주도적 학습의 효과 (The effects of self-directed learning through homepage for English reading class)

  • 방영주
    • 영어어문교육
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    • 제12권3호
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    • pp.187-210
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    • 2006
  • This study aims to investigate the effects of the implementation of self-directed learning through the homepage between the teacher and the students for English reading classes. The study focuses on the questions of whether the self-directed learning through the homepage, compared to the teacher-centered learning, would enable a significantly positive change in the students' achievements and of what their responses to this new learning method are. 72 students were grouped into an experimental and a control group, and then each group was subdivided into three levels (high, medium, low) of proficiency. Findings demonstrate that the experimental group showed statistically more significant increases in their scores of reading proficiency test than the control group. For the question of students' responses to the learning experience, the three groups within the experimental group responded to a questionnaire survey with regard to the positive attitude of learning, the effectiveness of self-directed learning and its learning materials, and usability of the homepage. In general, the experimental group considered the experience satisfactory, although the degree of positive responses varied according to the proficiency level of the group. This suggests the importance and effectiveness of self-directed learning using the computer and internet as a supplementary learning tool.

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온라인 시장에서 소셜미디어가 소비자 행동에 미치는 영향 비교분석 (Comparative Analyses of Social Media on Its Impacts on Consumer Behavior in On-line Markets)

  • 신영호;김선근
    • 유통과학연구
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    • 제15권10호
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    • pp.81-92
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    • 2017
  • Purpose - One of the main objectives of this paper is to identify the most effective type of social media and to analyze the priority of blogs by their informational attributes in the aspect of their impacts on word-of-mouth intention(WOM) in on-line markets. Research design, data, and methodology - We set 'attitude' variable in the middle to see if there is mediating effects between blog information and word-of-mouth intention. We conducted a survey by questionnaire and received 206 answers. Employing the OLS statistical methods through the SPSS package, we tested our hypotheses. Results - Some of the main results are the followings. First, blog, micro-blog, and profile-based services showed significant effects on WOM, while Internet community and mini-homepages are not significant. Second, blog has positive impacts on WOM. Third, attitude has perfect mediating effects between blog and WOM. Fourth, in terms of effects on WOM, interactivity shows the first priority and reliability and usability follows. Finally, attitude has a more significant effect for users of 3 types of blog compared with those of 2 types. Conclusions - In this paper, we analyzed the effects of social network services by type and identified the priority among various attributes of information contained in blogs. It would provide businesses with viable strategic options to establish public relations in their sales promotion.

ICF 한글개정판 개발 (Development of Revised Korean Version of ICF)

  • 이해정;송주민
    • The Journal of Korean Physical Therapy
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    • 제26권5호
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    • pp.344-350
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    • 2014
  • Purpose: The purpose of this study was to translate and culturally adapt the International Classification of Functioning, Disability and Health (ICF) into the Korean language. Methods: The process of translation and adaptation of the ICF used here followed the translation guidelines of WHO. Implementation of this procedure comprised of four steps; forward translation, expert panel back-translation, pre-testing and cognitive interviewing, and final adaptation. The translators included health professionals with knowledge of ICF and non-health professionals blinded to the ICF. Clinical academics with significant experience in the use of disability survey, medical doctors, special educators, related policy makers, clinicians, architecture professionals, and international experts in ICF were invited to integrate all versions of the ICF for testing; 151 clinicians volunteered from 19 medical institutes across the country. Four different core-sets and a questionnaire were used for testing its practical usability and adaptation. Results: All translations were reviewed and a consensus was reached on any discrepancy from the earlier versions. Over 90% of the newly translated version of K-ICF was found to be different from the 2004 K-ICF version in the ICF language. Understanding of K-ICF language was responded difficult and very difficult by 50% of participants, whereas its practical use was responded 'useful' by more than 50% of subjects. Conclusion: It can be suggested that the new version of K-ICF should be widely used for final adaptation in the field of areas. Future studies will be required for implementation of K-ICF.

DRIVER BEHAVIOR WITH ADAPTIVE CRUISE CONTROL

  • Cho, J.H.;Nam, H.K.;Lee, W.S.
    • International Journal of Automotive Technology
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    • 제7권5호
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    • pp.603-608
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    • 2006
  • As an important and relatively easy to implement technology for realizing Intelligent Transportation Systems(ITS), Adaptive Cruise Control(ACC) automatically adjusts vehicle speed and distance to a preceding vehicle, thus enhancing driver comfort and safety. One of the key issues associated with ACC development is usability and user acceptance. Control parameters in ACC should be optimized in such a way that the system does not conflict with driving behavior of the driver and further that the driver feels comfortable with ACC. A driving simulator is a comprehensive research tool that can be applied to various human factor studies and vehicle system development in a safe and controlled environment. This study investigated driving behavior with ACC for drivers with different driving styles using the driving simulator. The ACC simulation system was implemented on the simulator and its performance was evaluated first. The Driving Style Questionnaire(DSQ) was used to classify the driving styles of the drivers in the simulator experiment. The experiment results show that, when driving with ACC, preferred headway-time was 1.5 seconds regardless of the driving styles, implying consistency in driving speed and safe distance. However, the lane keeping ability reduced, showing the larger deviation in vehicle lateral position and larger head and eye movement. It is suggested that integration of ACC and lateral control can enhance driver safety and comfort even further.

Effects of CRM Success Factors on Job & Customer Performance in Banking Sectors: Focused on the Mediating Effect of Internal Member Satisfaction

  • Byun, Yoon-Sang;Park, Cheong-Yeul
    • 유통과학연구
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    • 제15권1호
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    • pp.57-70
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    • 2017
  • Purpose - This study examined the effects of CRM success factors on business performance and customer performance, and the effects on job performance and customer performance through internal member satisfaction by considering of technology, organizational environment and customer relationship factors in CRM success factors from banking sectors. Research design, data, and methodology - An online questionnaire was conducted to 251 employees in banking sectors. The data were analyzed by SPSS 22.0 and Amos 21.0. CRM success factors, internal member satisfaction, job performance, and customer performance were analyzed by descriptive statistics and Pearson's correlation analysis. The bootstrapping in structural equations was conducted to verify the mediating effect of internal member satisfaction. Results - Internal members' satisfaction had a positive effect on job and customer performance. It mediated the relationship between organizational environment, customer relationship factors and job performance. It also mediated the relationship between organizational environment and customer performance. Conclusions - If internal members' relationship with customers is improved by the members' satisfaction, customer retention, customer satisfaction, and work performance will be achieved. The stability and usability in CRM system support jobs effectively, but the internal members did not feel their job satisfaction. Thus, they did not show a positive effect on job and customer performance.