• Title/Summary/Keyword: Usability Improvement Index

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A Study on the Development of Usability Improvement Index in User Interface Design (사용자 인터페이스 디자인에 있어서 사용성 개선지수 개발에 관한 연구)

  • Park, Nam-Choon
    • Science of Emotion and Sensibility
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    • v.14 no.1
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    • pp.83-92
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    • 2011
  • Because of the development of digital technologies and information-oriented products, the importance of user interface design and usability are increasing in recent year. So we need a systematic and rational way to measure and manage how effective the improvement of user interface is. The purpose of this study is to develop measurable ‘Usability Improvement Index' which signify how much usability has improved in user interface design. First, I made the framework of measuring and evaluating usability through analysis of existing usability metrics and previous studies. Then, I suggested the process of calculating 'Usability Improvement Index' based on categorizing characteristics of measurable usability and definition of usability metrics. The process is as in the following : measuring the present level of usability, analysis of problems, making alternative user interface design, measuring the improved level of usability, calculating Usability Improvement Index. For verification, the case study on application of Usability Improvement Index to usability improvement of application software of digital camcorder presented. This study is expected to assist 'goal oriented user interface design' and to manage usability systematically.

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A Study on the Improvement of Korean Journal Citation Index Service

  • Kim, Suntae
    • International Journal of Knowledge Content Development & Technology
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    • v.11 no.3
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    • pp.63-79
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    • 2021
  • The KJC and KCI services operated by the National Research Foundation of Korea (NRF) need to refer to the global citation index database to set the service direction that researchers want and develop new functions. Therefore, in this study, the usability of Korea's KJC and KCI web databases was evaluated. In addition, FGI verification was performed for a group of experts on KJC and KCI improvement measures derived by academic information experts. The evaluation committee consisted of the researcher group, the society related group, the publisher (academic information distribution organization) group, and the policy-making organization group. A total of 16 experts performed usability evaluation and service improvement proposals for KJC and KCI services. As a result of usability evaluation of KJC and KCI web database using SUS measurement tool, KJC service was evaluated as 73.44, and KCI service was evaluated as good as 64.38. KJC improvement proposals were evaluated positively with 4 points or more for all improvement items, and KCI improvement proposals were positively evaluated with 3.5 points or more for all improvement items. Overall, KJC and KCI error improvements were evaluated with a score of 4 or more, showing strong affirmations. In the future, it is hoped that the improvement proposals and improvements proposed in this study will be applied to the development of KJC and KCI services, so that more quality services will be used by domestic researchers.

Functional Convergence factor and Usability Evaluation of The Range of Use of The Smart Automatic Urine Disposer (스마트 자동 소변처리기의 기능적 융복합요소와 사용범위의 사용성평가)

  • Kim, Seon-Chil
    • Journal of the Korea Convergence Society
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    • v.12 no.5
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    • pp.31-38
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    • 2021
  • Recently, devices that help the general public's urination activity have been developed, but products that take into account the user's urination habits, device functions, and user accessibility are still insufficient. This study conducted a usability evaluation to find user satisfaction and improvement points of products based on smart automatic urine disposer that have convergence and complex functions such as automatic suction functions. There are 21 indicators used in usability evaluation, and were developed based on safety, operability, and satisfaction. As a result, functional satisfaction was high, but in terms of design, problems to be improved such as handles were presented. Therefore, through this study, it was found that the satisfaction of the automatic urine disposer in terms of performance cannot be representative of the product, and the importance of developing usability evaluation index to find product problems.

Coffee Shops' Quality Classification and Customer Satisfaction Improvement Index by KANO Model (KANO모델을 활용한 커피전문점의 품질분류와 고객만족개선지수)

  • Shin, Bong-Sup;Kim, Ki-Suk
    • The Journal of the Korea Contents Association
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    • v.12 no.7
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    • pp.346-357
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    • 2012
  • This study classified the various quality features of coffee shop by Kano model with customers' perspective. Also both satisfaction coefficient and dissatisfaction coefficient are calculated to analyse the relative influence of quality features on customer satisfaction. This study also dragged the potential customer satisfaction improvement index to scrutinize the quality improvement possibility for coffee shops. The analysis results showed that low price, luxurious interior, restfulness of table and chair, usability of wireless internet are belonged to the Attractive quality. On the other hand, cleanliness and hygiene, quality to price are identified as the One-dimensional quality. The current satisfaction level for both 'Caffe Bene' and 'Starbucks' are measured to draw the potential customer satisfaction improvement index. The result showed that low price and quality to price appeared to be the highest in its quality improvement possibility. The findings of this study help understanding the quality features to focus on and strengthening the competitiveness for coffee shops.

Development of Website-based Patient Safety Culture Promotion Program (Website를 이용한 환자안전문화 증진 프로그램의 개발)

  • Kim, Kyoung Ja
    • Journal of Korean Clinical Nursing Research
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    • v.19 no.1
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    • pp.152-167
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    • 2013
  • Purpose: The purpose of this study was to develop a website-based patient safety culture promotion program that could be implemented by nurses in real work scenarios. Methods: This study was a methodological study. A patient safety culture promotion program, called 'Safe Culture, Save Patients' was developed, based on structuration theory and performance engineering approaches. Results: This program was delivered in the form of a website containing contents about changes in the work environment, information about accidents and the improvement process details, as well as a program for motivation. The program was tested about the validity on contents and usability - a panel of 14 experts confirmed its validity using the contents validity index (CVI), with a resulting S-CVI of .980. Usability was evaluated by 11 nurses, which allowed finalize the program. Conclusion: The 'Safe Culture, Save Patients' program was a valid program that could be applied in clinical practice immediately. The results of this study warrant further studies to evaluate the effects of this patient safety culture promotion program.

A Case Study on the Quality Evaluation of the Leading Small Domestic Appliances in the Global Market - Focusing on the Food Dehydrator - (세계 시장을 주도하는 소형 가전의 품질평가 사례 연구 - 식품건조기를 중심으로 -)

  • Kim, Youn Sung;Kim, ChongMan;Sirh, Jin-Young;Lim, Sung-Uk;Choi, Jeongil;Kim, Seo-Young
    • Journal of Korean Society for Quality Management
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    • v.42 no.2
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    • pp.253-264
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    • 2014
  • Purpose: The aim of this study is to gain a competitive advantage in the global marketplace by examining the current situation of three domestic Food Dehydrator companies' products. Food Dehydrators are sort of small domestic appliances(SDA), first introduced by Korean companies. Furthermore, this study suggests the improvement plans in the rapidly changing world situation. Methods: Evaluate through comparing three domestic Food Dehydrator companies' products based on the PQI(Premium Quality Index) model, developed by product quality evaluation experts group. Results: At first, we classified evaluation factors into three parts - usability quality, emotional quality - and each of the factors includes sub factors. Under this condition, the results of this study are as follows; the brand quality is remaining at a high satisfaction level compare to other two factors but emotional quality is assessed to be low. This study has shown at customers consider brand and usability quality factors as the most important factor due to the nature of the product. Conclusion: As the possibility of increasing customer needs such as product design and sensitive quality besides usability quality has risen in a competitive global market, the manufacturing companies in Korea are recommended to put forth the necessary effort to improve their product quality, especially in terms of emotional quality.

Developing Evaluation Criteria for Enterprise UX (엔터프라이즈 UX를 위한 평가 기준 개발)

  • Jung, Tae-Won;Yoon, So-Yeon;Nam, You-Seon;Seong, Da-In;Yoon, Yea-Jin;Lee, Min-Ho;Song, Sa-Kwang;Ha, Kwang-Soo
    • The Journal of the Korea Contents Association
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    • v.20 no.4
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    • pp.99-110
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    • 2020
  • Recently, as User Experience (UX) is considered as an important concept in the service design process of various fields, securing usability of Enterprise UX, UX developed for professional users, is acknowledged as an essential factor to increase work efficiency. The interface of Enterprise UX is complex and technically difficult for it is targeted for professional users. Thus, creating problems with complicated planning and relatively insufficient concerns regarding usability due to emphasis on development efficiency. It is necessary to consider various methods of usability, regarding further improvement is arduous in aspects of development and the cost. Therefore, this study aims to define the concept and specificity of Enterprise UX to improve usability and system effectively, and verify the main factors that reduce the usability of Enterprise UX. The evaluation of the research enterprise service, RDP (Research Data Platform), was conducted to establish and verify hypothesis. Furthermore, an independent evaluation standard for Enterprise UX is proposed after testing speculating factors that lower the usability of Enterprise UX. It is expected to utilize the Enterprise UX usability criteria defined through this study as a base data in enhancing usability and in designing Enterprise S/W.

Rule-based Review and Automated Quality Management Process of BIM deliverables for Railway Infrastructures (철도인프라 BIM 성과물의 품질검토 절차 및 룰 기반 적용성 검토)

  • Kang, Jeon-Yong;Hasan, Syed Mobeen;Min, Ji-Sun;An, Joon-Sang;Choi, Jae-Woong
    • Journal of KIBIM
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    • v.12 no.1
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    • pp.23-34
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    • 2022
  • In the current 2D-based design, design reliability is lowered due to interference and inconsistency between plans, errors in drawings and quantities, etc. At the time of transition to BIM-based 3D design, it is necessary to expand the reliability and usability of BIM by eliminating these errors from the design stage through securing the quality of the BIM digital model. Therefore, in the railway infrastructure design stage, the quality management process and standards of the BIM digital model were defined and quality management index were developed. Based on the rule extracted from the quality management index, a pilot quality management was conducted in connection with the commercial Model-Checker rule, problems and improvement plans were derived, and a rule-based automated quality management plan was prepared.

A Study on the Design Evaluation Indicators and Improvements of Urban Public Space (도시 공공공간 디자인 평가 지표 도출 및 개선 방안 연구)

  • Lee, Hoon-Gill;Lee, Joo-Hyung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.11
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    • pp.8021-8029
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    • 2015
  • This study obtains design assessment indexes that should be considered in order to improvements of the public space was to analysis the importance in the public officials/academics and practitioners side. Obtained assessment topics in accordance with characteristic of public space through previous research to them and after a detailed selection indicators was so lead through the FGI. Derived surface was subjected to the significance analysis AHP through the survey expert. For this study, the importance of the public space are working professionals usability, publicness, environment, connectivity, identity, spatiality the order, public officials/academics usability, environment, connectivity, identity, spatiality, publicness the order. In addition, professionals working in the comprehensive analysis of the most important priority was to recognize safety, public officials/academics of the most important element appeared to have cleanliness. The results obtained in this study will be used as an index that can be used in planning and evaluation for consideration of the next improvement of public space.

A Study of Usability of Micro Shell as a Filler for Restoration of Iron Objects (Micro Shell을 이용한 철기 문화재 복원용 충전제의 사용성 연구)

  • Lee, Hyunji;Wi, Koangchul
    • Conservation Science in Museum
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    • v.27
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    • pp.91-102
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    • 2022
  • Silica-based inorganic fillers for restoration of iron objects have been used for the reduction of thermal expansivity and the improvement of melt flow index. However, the higher the amount of filler is applied, the more degradation of mechanical properties and the yellowing occur, which could cause retreatment of the objects with adding stress to them. Thus, research on not only the quantification of a mixture of resin and filler but also the yellowing should be emphasized. Experiments on mechanical properties were carried out with a silica-based light filler, Micro Shell as a comparison group. The results of the experiment showed Micro Shell reduced the number of occurrences of the yellowing by 34% compared to existing fillers. The value of adhesion and specific gravity was also improved depending on the filler amount. The results of this research indicate the possibility of using Micro Shell as a new filler.