• 제목/요약/키워드: Upstream Co-creation

검색결과 3건 처리시간 0.016초

공동가치창출 경험이 소비자 태도에 미치는 영향: 소비자 동기의 조절효과를 중심으로 (Effects of Consumer Co-creation on Consumer Attitude: Moderating Roles of Consumer Motivation)

  • 손정민;강우성;강성호
    • 유통과학연구
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    • 제13권12호
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    • pp.105-111
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    • 2015
  • Purpose - Many global companies across industries are paying significant attention to co-creation activities, which enable consumers to participate in firms' value creation process, as a main model of new product development processes. In this study, we aim to examine different types of co-creation activities and their effects on consumer attitudes. We focus on upstream co-creation, downstream co-creation, autonomous co-creation, and sponsored co-creation. Upstream co-creation includes firms' control and management in the initial stage of new product development and prototype testing. Downstream co-creation indicates that consumers participate in firms-initiative activities at a later stage in new product development, such as public relations and marketing communications. Autonomous co-creation includes consumers' commitment activities in the absence of firms' rewards. However, under the sponsored co-creation, consumers can return monetary and social rewards from firms through their co-creation activities. The hypotheses regarding the effect of co-creation on consumer attitudes are as follows. (H1, H2, H3, H4) Upstream, downward, autonomous, and sponsored co-creation has positive effects on consumer attitude. (H5, H6) As intrinsic motivation increases, the positive effect of upstream and autonomous co-creation increases. (H7, H8) As extrinsic motivation increases, the positive effect of downward and sponsored co-creation increases. Research design, data, and methodology - To achieve our research goals, we analyzed responses from 246 samples from Korean consumers and verified the proposed hypotheses using a linear regression model. The samples include Korean consumers who experienced upstream, downstream, autonomous, and sponsored co-creation by firms. Results - First, both upstream co-creation and downstream co-creation with firms and consumers are found to have positive effects on consumer attitudes. Second, autonomous co-creation and sponsored co-creation are found to positively affect consumer attitudes. Third, consumers' intrinsic motivation has a fit-effect between upstream co-creation and autonomous co-creation, and their extrinsic motivation has a fit-effect between downstream co-creation and sponsored co-creation. Consumers who have strong intrinsic motivation are affected by upstream co-creation and autonomous co-creation. However, consumers who have strong extrinsic motivation are affected by downstream co-creation and sponsored co-creation. Conclusion - These results indicate that the fit between consumers' co-creation participation types and consumers'motivations is a significant factor in determining consumer attitudes. The results of this study imply that various types of consumer participation actually improve consumers' attitudes toward products and brands. In addition, our study also suggests that firms should consider the fit between co-creation types and consumers' motivations when they initiate co-creation activities. In this study, we survey consumers who participated in firms' co-creation activities. Future studies can compare different types of consumers. For instance, we can examine the different in different test by comparing experienced versus inexperienced consumers. Finally, we expand this research to user-generated content topics. This attending issue focuses on the mechanism that breaks down the boundaries and barriers between consumers and producers.

소비자의 창의성, 창발성 그리고 공동가치창출 활동과의 관계: 소비자 동기요인의 조절효과를 중심으로 (Consumer Creativity, Emergent Nature and Engagement of Co-Creation: The Moderating Roles of Consumer Motivations)

  • 강성호;강우성
    • 유통과학연구
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    • 제14권12호
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    • pp.107-118
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    • 2016
  • Purpose - In today's markets, new technologies such as social network systems and user generated contents have provided consumers with access to unlimited amounts of information and an ability to communicate with other consumers in the world. Specially, the massive of the internet and the development of online communities and interactive platforms offer the potential to cocreate with a large number of consumers. Significant changes in marketplace suggest that simply being consumer oriented is not enough, so firms must learn from and collaborate with consumers to create values that meet their individual and dynamic needs. In these sense, emergent perspectives in marketing highlight new opportunities for co-opting consumers as a means to define and cocreate value through their engagement. Although the importance of consumer co-creation with firms, the current literature lacks the respond to two questions: (1) who are the most competent consumers for creating the values with firm? and (2) what are the stimulaters to help the consumers engage for co-creation? To this answer the question, this research investigate how to structure consumer motivations to encourage consumers to be more engaged for co-creation and what drives a consumer to get involved to respond to a call for co-creation. Research design, data, and methodology - To empirically test the hypotheses, a survey was conducted among consumers who had experienced the co-creation including upstream, downstream, autonomous, and sponsored co-creation with the firms. We collected a total of 343 responses. After we excluded 37 questionnaire because of incomplete responses, a total of 306 questionnaire remained. Working with a sample of 306 responses in Seoul and Kwangju, hierarchical moderated regression is employed to test research hypotheses. Results - The results indicated that consumer creativity and emergent nature are positively related to engagement in co-creation including upstream, downstream, autonomous, and sponsored co-creation. Also, the relationships between consumer creativity/emergent nature and engagement in co-creation were moderated by intrinsic motivation in case of upstream and downstream co-creation. Finally, interaction effects between consumer creativity/emergent nature and extrinsic motivation were not significant. Conclusions - These results suggest that marketing managers have to consider the consumer personality such as creativity and emergent nature and stimulate the intrinsic motivation of consumer to achieve the co-creation project successfully.

탐진댐 건설에 따른 어류군집 보전방안 (Preservation of Fish Community by the Construction of the Tamjin Dam)

  • 최충길;조성주;김종해;김동섭
    • 생태와환경
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    • 제35권3호통권99호
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    • pp.237-246
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    • 2002
  • 탐진댐은 전라남도 장흥군과 강진군을 흐르는 탐진강 상류에 건설되는 댐으로서 댐 건설에 따른 어류의 서식환경에의 영향을 고려하여 보전방안을 수립하기 위하여 어류분포, 서식환경을 조사하였다. 탐진강에는 댐 건설지 상 ${\cdot}$ 하류에서 총 49종의 어류가 서식하고 있는 것으로 조사되었다. 주요 어종으로는 바다와 담수를 왕래하는 회유어로 은어와 뱀장어가 조사되었으며, 환경부 보호종으로 지정되어 있는 꺽저기가 조사되었다. 댐이 건설되면 저수지가 담수됨에 따라 유수환경에서 저수환경으로 변화됨으로서 계류어의 서식 ${\cdot}$ 산란 공간이 감소하게 되며, 소상어류의 회유가 차단되게 될 것으로 예상되었다. 본 연구에서는 이러한 환경변화에 대처하여 어류를 보전하기 위하여 다양한 방안을 제시하였다. 저수지 상류의 유입부에는 감소된 계류어의 서식 ${\cdot}$ 산란처를 보완하기 위하여 소규모 보에 어도를 시설하고, 수변공간 조성 및 인공의 부유산란장을 시설하도록 하였다. 또한 수심이 약 l0m 내외의 장소에는 돌무덤을 조성하여 뱀장어의 서식처를 조성하도록 하였다. 저수지 내에는 연중 수위변동으로 수변부 산란처의 자연적인 조성이 어려우므로. 인공구조물을 이용한 부유식 산란시설을 계획하였다. 댐 하류에는 하천의 감소된 서식 ${\cdot}$ 산란처 조성 및 탐진강 서식 어류의 종 다양성 및 풍부성을 유도하기위한 수로형 서식 ${\cdot}$ 산란처를 조성하도록 하였다. 또한 은어 등의 회유성 어류가 하류 하천에서 상류 저수지로 회유할 수 있도록 저비용 고효율의 조작식 어도를 제안하였다.