• 제목/요약/키워드: Trust model

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Consumer Acceptance of E-Commerce in Korea and China;The Effects of National Culture

  • Yoon, Cheol-Ho
    • 한국경영정보학회:학술대회논문집
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    • 2007.11a
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    • pp.565-570
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    • 2007
  • With e-commerce becoming international, understanding the effects of national culture in consumer acceptance of e-commerce is required. This study examines consumer e-commerce acceptance in Korea and China. The research model consisting of perceived usefulness, perceived ease of use, trust and perceived risk was proposed, and the hypotheses based on Hofstede's cultural dimensions of power distance, individualism/collectivism, masculinity/femininity, uncertainty avoidance and long-term orientation, were established. The results show that perceived usefulness contributes less to consumer acceptance of e-commerce in China than it does in Korea. In addition, perceived ease of use contributes more to consumer acceptance of e-commerce in China. Trust contributes significantly to consumer acceptance of e-commerce in both countries, but perceived risk didn't influence consumer acceptance of e-commerce in either country. The contribution of this study is to provide strategic insights for successfully managing cross-cultural e-commerce.

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Protection of Digital Contents based on a Trust Model (트러스트 모델에 기반한 디지털 콘텐츠의 보호)

  • Hwang, Seong-Oun;Yoon, Ki-Song;Kim, Myung-Joon
    • The Journal of the Korea Contents Association
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    • v.1 no.1
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    • pp.93-99
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    • 2001
  • The widespread use of the Internet brings about the issue regarding intellectual property and copyright. This paper describes DRM (Digital Rights Management) technologies and their related issues. Current approaches on DRM architecture are examined first. Based on the review, we discuss some security issues that would be essential to design security mood and architecture appropriate for DRM. Having these security issues in mind, we propose a new approach on DRM security architecture, based on our trust model.

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The Evaluation on The Effect of Communication and Shared Knowledge Between IS and Line Organizations to IS Performance (IS 조직과 라인 조직간의 의사소통 및 공유지식이 IS 성과에 미치는 영향에 관한 연구)

  • Kym, Hyo-Gun;Pyo, Jie-Hyun;Choi, In-Young
    • Asia pacific journal of information systems
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    • v.13 no.1
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    • pp.197-211
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    • 2003
  • Intensified competition, splintered mass market, shortened product life cycles, and advanced technology and automation let companies to crease the IT investment to meet the changes, Although IT investment increased, IS didn't show the visible outcome. One of the major interest of IS managers is how to demonstrate the business value of the firm's investment in information technology. This paper proposes the revised model of Nelson & Cooprider(1990) regarding shared knowledge between IS and line groups. Knowledge can be shared through mutual trust, mutual influence and communication between these two groups. The revised model including communication is tested empirically using LISREL. The results show that shared knowledge mediated the relationship between IS performance and mutual trust, mutual influence and communication. And shared knowledge between IS and line groups increase IS performance. IS managers should develop mutual trust, mutual influence and communication between these groups to achieve more shared knowledge and higher IS performance.

The Study on Purchase Intention of the Mobile Environment (모바일 환경에서 구매의도에 영향을 미치는 요인)

  • Lim, Gyu-Hong;Lee, Jong-Ho
    • The Journal of Information Systems
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    • v.15 no.4
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    • pp.189-209
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    • 2006
  • The progress of mobile internet technologies has changed user access to information. The mobile internet allows to obtain contents and services from wireless networks via mobile devices. The purpose of this study is th find out important factors that influence on the customer purchase intention by mobile internet environment. Base on TAM(Technology Acceptance Model) and the latest literature, a comprehensive set of constructs and hypotheses were compiled with a methodology for testing them. We suggested five factors that effect purchase intention in mobile internet environment: Enjoyment Ease of use, Usefulness, Mobility, Trust To validate the research model, we collected data from cellular phone user using an online survey. The results of this study are as follows. First enjoyment ease of un, usefulness, and mobility had positive effects on trust. Second, Usefulness, ease of use, and trust had positive effects on purchase intention to use mobile internet. Third, enjoyment and mobility did not have positive effects on purchase intention to use mobile internet. Based on these results, we suggest marketing strategies.

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Cross-national study on the effect of forgiveness on relational performance: Business service firms in Korea, Japan, and China (용서가 관계성과에 미치는 영향에 관한 국제비교 연구: 한국, 일본, 중국의 비즈니스서비스 기업을 중심으로)

  • Noh, Jeonpyo
    • International Area Studies Review
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    • v.15 no.3
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    • pp.3-28
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    • 2011
  • The present study empirically tested hypotheses delineated from a proposed model of trust-forgiveness-performance of business services, Empirical data was collected from 506 business service companies in Korea, Japan and China. The structural equation model analysis confirmed the significant effect of forgiveness on relational performance and trust on forgiveness, and also found there exist meaningful cross-national differences and similarities both in intensity and directionality of the relations.

Integration of Technology Acceptance Model (TAM), Marketing Relationships, and Sharia Compliance in Indonesia's Islamic e-banking

  • USMAN, Hardius;PROJO, Nucke Widowati Kusumo
    • Asian Journal of Business Environment
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    • v.12 no.4
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    • pp.25-34
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    • 2022
  • Purpose This research develops the expanded Technology Acceptance Model (TAM) to investigate the relationship between perceived usefulness and perceived ease of use with satisfaction and loyalty by considering the role of sharia compliance, commitment, and trust. Research design, data and methodology: A data source is 300 respondents from a self-administered survey. The target population is Muslims who are customers of Islamic banks, with age at least 18 years, and used e-banking to make payment transactions. The analysis methods are MANOVA and Multiple Linear Regression. Results: The results suggest that intention to use and actual behavior variables are replaced with satisfaction and loyalty. Commitment is not recommended, while trust is an explanatory variable that can be used as an external variable. Conclusions: It is important to increase satisfaction and commitment also concentrate to various aspects of sharia compliance to increase customer's loyalty to use e-banking. The fulfillment of sharia compliance by Islamic banks will increase the Islamic bank customers loyalty.

The Relationship Among Relationship Quality, Loyalty for Perceived Service Quality on Department Stores (백화점 의류매장의 지각된 서비스품질, 관계품질, 충성도와의 관계)

  • Park, No-Hyun;Chun, Tae-Yoo;Hwang, Ae-Ryan
    • The Korean Fashion and Textile Research Journal
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    • v.9 no.1
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    • pp.55-64
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    • 2007
  • In this study, relationship model of relationship quality and loyalty for perceived service quality on department store is proposed and empirically tested. Service quality factors were defined as Tangibles, Reliability, Responsiveness, Assurance, and Empathy. Relationship quality were defined as customers' overall satisfaction and customer trust. A LISREL model was used to develop dimensions of service quality and to investigate the structural relationship among perceived service quality, relationship quality(customer satisfaction and trust) and loyalty on department stores. The empirical results were as follows; First, Tangible, Responsiveness, Assurance and Empathy of service quality factors have a positive effect on customers' overall satisfaction. Second, customers' overall satisfaction have a positive effect on customer trust. Third, relationship quality have a positive effect on loyalty of customer; customers' overall satisfaction and customer trust have a positive effect on loyalty of customer. At the end of this paper, discussion, managerial implications, limitations and future research directions were suggested.

A Fast and Exact Verification of Inter-Domain Data Transfer based on PKI

  • Jung, Im-Y.;Eom, Hyeon-Sang;Yeom, Heon-Y.
    • Journal of Information Technology Applications and Management
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    • v.18 no.3
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    • pp.61-72
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    • 2011
  • Trust for the data created, processed and transferred on e-Science environments can be estimated with provenance. The information to form provenance, which says how the data was created and reached its current state, increases as data evolves. It is a heavy burden to trace and verify the massive provenance in order to trust data. On the other hand, it is another issue how to trust the verification of data with provenance. This paper proposes a fast and exact verification of inter-domain data transfer and data origin for e-Science environment based on PKI. The verification, which is called two-way verification, cuts down the tracking overhead of the data along the causality presented on Open Provenance Model with the domain specialty of e-Science environment supported by Grid Security Infrastructure (GSI). The proposed scheme is easy-applicable without an extra infrastructure, scalable irrespective of the number of provenance records, transparent and secure with cryptography as well as low-overhead.

A Study on the influencing factors for Satisfaction of Mobile Coupon Service (모바일 쿠폰 서비스의 만족에 미치는 요인 연구)

  • Lee, Sang-Ho
    • Journal of Digital Contents Society
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    • v.13 no.3
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    • pp.301-307
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    • 2012
  • This study deals with the influencing factors for satisfaction of mobile coupon service. Thus researcher examined a structural equation modeling methodology of the path within word of mouth, satisfaction, and other exogenous variables (economic value, trust, joyfulness, innovativeness). As a result of this study, mobile coupon users understand the characteristics of basic coupon concept, and First, it was confirmed that the economic value, innovativeness affected user's trust for coupon service and joyfulness for using coupon. Second, it was confirmed that trust and joyfulness affected user's satisfaction and word of mouth activities. Moreover, this paper's contribution point is the proposes of the one of the post adoption model with the quantitative study of the industrial development stages of current various mobile coupon application.

Design and Implementation of Admission Control System in Smart Space (스마트 공간을 위한 참여 제어 시스템의 설계 및 구현)

  • Yang Jong-Phil;Shim Mi-Sun;Shin Weon;Rhee Kyung-Hyune
    • Journal of Korea Multimedia Society
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    • v.9 no.3
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    • pp.342-352
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    • 2006
  • Nowadays, Computing environment is changing to ubiquitous. In such ubiquitous computing environments, entities expect to access resources and services at any time from anywhere. Therefore, tile wily how to establish trust relationship among previously unknown devices or resources is needed under such environments. In this paper, we firstly review a model to delegate the trust to communicating entities in ubiquitous environment and its security problems(e.g., malicious right-delegation and revocation of right-delegation). Then, we design a new model for secure delegation over communication entities which is based on two-party signature scheme, and implement it.

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