• International Journal of Advanced Culture Technology
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• v.11 no.4
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• pp.385-392
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• 2023

The smart tourism service provides tourists with personal travel planner services and context-awareness-based tour guide services. In this paper, we propose the personal travel planner service that creates my travel itinerary using the smart tourism app and the travel planner system. The smart tourism app provides recommended travel products and POI tourist information used to create my travel itinerary. The smart tourism app also provides the smart tourism chatbot service that allows users to select POI tourist information easily and conveniently. The travel planner system consists of the smart tourism information system and the smart tourism chatbot system. The smart tourism information system provides users with travel planner services, recommended travel products, and POI tourism information through the smart tourism app. The smart tourism chatbot system consists of named entity recognition (NER), dialogue state tracking (DST), and Neo4J servers, and provides chatbot services as a smart tourism app. Users can create their own travel itinerary, modify the travel itinerary while traveling, and then register it as a recommended travel product to users, including acquaintances.

• Journal of Smart Tourism
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• v.2 no.4
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• pp.35-43
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• 2022

Tourism businesses use chat services to provide immediate customer support and to help users navigate within a website, but there are more outcomes of this interaction that should be examined. The current study aimed to discover if the online travel chat service quality and information value of the online travel chat service lead to user satisfaction with the service and visit intention to a recommended destination by Korea Tourism Organization's 1330 Live Chat. The results indicate that information value (functional and innovation) and online travel chat service quality (reliability, assurance, and security) lead to satisfaction with the live chat service and visit intention to a recommended destination. The results can benefit practitioners who want to expand and improve their customer service interaction and recommendations, and to scholars who study the relationship between customer services in tourism recommendation and sales context.

• Journal of Applied Tourism Food and Beverage Management and Research
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• v.7
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• pp.289-313
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• 1997

The value of 21 century travel originnate from increasing hate about environment pollution and contirmation of quality of life. Therefore the role of travel industry will developo into travel industry that travel information and knowledge unite with service under computer Reservation system out of basic travel work(counsel, agency, mediation, service, sale) So, a view of the travel industry that it is as following. 1. Operrating CRS of travel industry. 2. Constantly development of travel product and service. 2. Constantly development of travel product and service. 3. Pursuide to humanity and nature 4. Travel for keeping natural environment. 5. Establishment of new travel law. In conclusion, we certity our lappiness through travel and create new travel culture.

• KSCE Journal of Civil and Environmental Engineering Research
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• v.26 no.4D
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• pp.559-564
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• 2006

The purpose of this study is to minimize negative effect of VMS travel time information service by sensitivity analysis, which forecasts the change in link traffic volume. As a result, strategies for providing travel information that can change driving patterns for minimizing travel time were found. The framework for analysis is recently expanded with the application of game theory. According to the experiment, the algorithm generated for travel time information service reduces total travel time and yields travel patterns that is very close to the system optimization. Also, this study found that the route the travel time service information is provided about could play the important role.

• Convergence Security Journal
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• v.23 no.3
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• pp.57-64
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• 2023

Due to the COVID-19 pandemic, the broadcasting industry has been greatly affected, to the extent that the footprint of travel programs has disappeared. Although travel programs have been back on the air since 2022, there remains a task of recovering the stagnant desire for travel. Based on a study that travel programs have a positive impact on viewers' travel intentions, this study examined a data service that provides preferred additional information on travel programs, considering the broadcasting environment of satellite broadcasters that transmit multiple travel programs through various channels. Specifically, preferred additional information was investigated for travel programs of various genres and formats, and a feature model based on FODA was designed to be used when the satellite broadcaster decides the data service configuration. In addition, the necessary information for operating the data service was defined based on the feature model, and a method of transmitting it using the DVB-S SI, a domestic satellite broadcasting standard, was devised. The feasibility of this study was also confirmed using a DVB-MHP based data service prototype.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.8 no.6
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• pp.1443-1448
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• 2007

In this paper, we implement a distributed computing environment-based travel information service that can use web(internet) and speech interface at the same time and can apply location information, using voice and web browser-based VoiceXML and GPS, to escape the limitations of traditional web(internet)-based travel information services. Because of IVR(Interactive Voice Response) of traditional call center has operated to a pre-installation scenario, it takes much a service time and has the inconveniences that must repeat speech recording according to the revised scenarios in case change response contents. However, suggested VoiceXML and GPS-based travel information service system has advantages that reorganization of system setups is easy, because it consists of the method to update server after make individual conversation scenarios by file format(document), and can provide usefully various travel information in environmental restriction conditions such as the back regions environment, according as our prototype find user's present location using GPS information and then provide various travel information service by this information.

• Journal of Korea Spatial Information System Society
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• v.6 no.2 s.12
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• pp.85-95
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• 2004

Nowadays, the interests in travel are increasing with the changes into the ubiquitous computing environments, hence, our location-based travel information service system would be potentially invaluable to graft the Internet business models. Most of existing travel information services are provided in a one-way push manner from the contents providers to users, and they have drawbacks of enforcing users to search their needed information with the general Web surfing. Therefore, this paper propose the travel information system for gathering user information and for providing services that satisfy user requirements by filtering based on these information.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2022.10a
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• pp.370-372
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• 2022

In an on-demand economy that provides products and services immediately in response to consumer needs, consumers have a significant influence on pricing. In the travel-related fields, service providers are also making great efforts to reflect the needs of consumers and provide better services. In this paper, unlike many travel-related service platforms where sellers unilaterally determine prices, we propose a reverse auction-based service platform method in which consumers propose travel-related services and prices. The proposed matching service platform is expected to be able to provide two-way services differentiated from existing standardized travel-related services by analyzing the needs of various consumers and reflecting the collected response data.

• Convergence Security Journal
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• v.21 no.3
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• pp.67-73
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• 2021

According to a survey by the Korea Tourism Organization in 2018 and 2019, traveling to places recorded in TV programs or influential videos has become an important travel trend and several studies show that watching a travel program improves the intention to visit the places featured on the program. This study designed a travel program-linked data service that provides additional information on the places and events to the viewers of the travel program. Specifically, the additional information of the travel program was defined in a formal manner by dividing it into places and events, and a method of exposure of the additional information conformed to the contents of the program was designed. We also devised an international standard DVB-based data transmission method that provides the additional information to data services appropriately in time for program broadcasting. This study is significant in that it tested new applications of data services for travel programs.

• Journal of Digital Convergence
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• v.6 no.4
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• pp.45-52
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• 2008

The purpose of this study was to verify and analyze the factors that influence the intention using the travel-blog. This study sought to find out the motivation factors of a Blog. Also, This paper tests the updated model of information systems success proposed by Delone and McLean using a field study of a travel-blog. The three dimensions of the blog Quality were information, design and system. And The three dimensions of the motivation factors were pride, enjoyment and ease of use. Questionaries are collected from 196 peoples who are using the travel-blog. The results of study show, first, that information quality, pride and enjoyment are significant predictors of user satisfaction, second, that pride, enjoyment, and satisfaction are significant of reuse intention with the travel-blog. Third, ease of use did not have positive effects on reuse intention to travel-blog.