• 제목/요약/키워드: Traditional market

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전통시장의 서비스품질요인이 고객가치, 관계품질, 행동의도에 미치는 영향 (Effects of Traditional Market Service Quality Factors on Customer Value, Relational Quality, and Behavioral Intention)

  • 추명조;정연승
    • 유통과학연구
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    • 제13권11호
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    • pp.79-92
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    • 2015
  • Purpose - The aim of this study is to develop an empirical model of the effects of traditional market service quality factors on customer value, relationship quality, and behavior. The specific objectives of the study are as follows: 1) to classify study objects into cultural tourism markets and non-cultural tourism markets as well as to verify the differences in service quality among the two markets and, 2) to present practical service marketing methods that fit with the characteristics of the traditional markets by amending the five quality evaluation items of SERVQUAL (a multiple-item scale for measuring service quality)to suit the characteristics of the traditional markets and establish the relationship among customer value, relationship quality, and behavior intention. Research design, data, and methodology - The study methods of empirical investigation are as follows. First, this study selected for a study object the Suwon Paldalmun Gate Market to represent the cultural tourism market, and general traditional markets to represent the non-cultural tourism market. This study also conducted personal interviews in order to increase the response rate and collected a total of 418 responses between March 18, 2014 and April 05, 2014. The total of 418 responses used for this study excluded 14 responses that had either misleading information or missing values. Results - This study verified the perceived differences of service quality based on traditional market specialization through an independent sample t-test. It appeared that the perceived service quality of the cultural tourism market was generally higher than that of the non-cultural tourism market. This study executed a path analysis in order to examine the effects of service quality factors on customer value, relationship quality, and behavior intention. This study also comprehensively analyzed the specialized market and non-specialized market separately. Although there were some differences among the results, the overall results were uniform. It appeared that convenience, reliability, and empathy, among the service quality factors, exerted meaningful effects on customer value. On the other hand, convenience, reliability, responsiveness, and empathy, excluding the tangibles, exerted meaningful effects on the relationship quality. In addition, it appeared that all service quality factors exerted meaningful effects on the customer value, relationship quality, and behavior intention. Therefore, the study verified that all of the hypotheses formulated in the study were generally adopted. Conclusions - The implication of this study may be classified into academic and practical implication as follows. With respect to the academic implication, it seems that this study is among the early studies to verify the differences between the cultural tourism market and the non-cultural tourism market. The practical implication of this study is that the perceived service quality, such as convenience, reliability, responsiveness, and tangibles, excluding empathy, was higher in the cultural tourism market than in the non-cultural tourism market. This means that customer satisfaction is enhanced by governmental aid such as hardware, software, and information and communications technology.

섬진강유역 장시의 공간구성과 기능 특성에 관한 연구 -순창·곡성·구례·옥곡장시를 중심으로- (Spatial Construction and Functional Characteristics of Market Place in Seomjin River -Focused on Gokseong, Gurye, Soonchang, Okgok Market Place-)

  • 박중신;김태영
    • 한국농촌건축학회논문집
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    • 제12권1호
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    • pp.17-24
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    • 2010
  • This paper aims to clarify the spatial form and functional characteries of traditional market place in Seomjin river. The objects of this study are Gokseong, Gurye, Soonchang, and Okgok market place. The results are as follows. First, the form of the traditional market that it was open focusing on large open space of a village was maintained until now. Second, the spatial form of a market place surrounds market-shop located at the center of a market, and a permanent market-store is located in a line. Spatial element important for constituting a market place is three, market-shop, stall, and the mall of market place, and each spatial element is functioning in linkage. The unit space of market-shop is mainly determined by between pillars, and a store is opened. And the same type of industry adjoins, and market-shop's forms a fixed domain and is distributed. The stall is located with many kinds and forms at street mall, and it is taking charge of the important function of trade.

전통의료서비스 시장의 현황파악을 위한 조사연구;전국 한방 의료기관을 중심으로 (The Research for the Present Status of Traditional Medical Service Market)

  • 장은수;유현주;김효정;이시우
    • 한국한의학연구원논문집
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    • 제13권3호
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    • pp.143-149
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    • 2007
  • Objectives : This study aimed to evaluate present status and future of traditional medical service market, focusing on the Korean medical center. Methods: We chose the subject with simple random sampling and investigated through interview and internet with questionnaire. Total 319 people helped us. Results: 1. It was investigated that, the number of the Korean medical centers which was operating traditional medical service was 9,910. And the number of people in the business of traditional medical service was estimated by total 46,577 in 2005. 2. Average sales of Korean medical center in 2003 was 24.8 million won. increased by 25.6million won in 2004, 28.3million won in 2005. 3. At the end of 2005, the scale of traditional medical service market was estimated by 2 trillion 7,676 hundred million won. Conclusions : Korean traditional medical service industry has been developed and will be developing by 2.8 times in 2015.

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디지털 트윈 & IoT Sensing 융합 기반 전통시장 화재 모니터링 시스템 (Fire Monitoring System for Traditional Markets based on Digital Twin-IoT Sensing)

  • 홍정택;이규협;송진우;이서준;장영희;권순욱
    • 한국산업융합학회 논문집
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    • 제26권6_3호
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    • pp.1251-1258
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    • 2023
  • Traditional markets are infrastructure with facilities and characteristics of very high population density. Recently, arcades have been installed through traditional market modernization policies, and aging infrastructure has been repaired. However, gas and electrical facilities of traditional markets cannot be easily replaced because of its high density. And because regular inspections are not conducted, management of facilities is on very poor condition. In addition, when a fire occurs in a traditional market, the fire easily spreads to nearby stores and is likely to spread to a large fire because of a lot of highly flammable substances. Smoke detectors and heat detectors are installed in most traditional markets to monitor fires, but malfunctions are frequent due to the nature of smoke detectors and heat detectors, and network facilities are not properly maintained. Therefore, in this study, gas detection sensors and flame detectors are additionally installed in Gwangmyeong Traditional Market, and a digital twin-based traditional market fire monitoring system is implemented in conjunction with existing sensors in the market's 3D model. With this digital twin based fire monitoring system, we can reduce the malfunctions of fire detect sensors, and can easily guide the evacuation route.

시장정비사업의 효율적 실시를 위한 제도개선방안 연구 (A Study on the System Improvement Plan for an Efficient Market Maintenance Project)

  • 김승희;김영기
    • 유통과학연구
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    • 제11권4호
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    • pp.23-35
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    • 2013
  • Purpose - This paper attempts to identify the problems and limitations of a market maintenance project conducted according to the 「Special Act for the Development of Traditional Markets and Shopping Street」 and to present a revised direction for the special law and lay the groundwork for market maintenance projects to be promoted smoothly. Research design, data, and methodology - The revised direction for the legislation and the proposal were written based on an investigation of the problems and the legal system, and proposed measures for market maintenance operation and system improvements to derive the improvements needed for market maintenance projects. Results - A market maintenance project has been conducted as a means to reinvigorate traditional markets that are economically depressed, and to revive the local economy. It was largely conducted in the form of reconstruction and redevelopment and represents the interests of landowners and merchants. Thus, it is most likely to contribute to the gradual disappearance of traditional markets. First, as part of a market maintenance project, many companies are building multipurpose buildings or high-rise residential buildings to increase profits. In these high-rise buildings, they can raise rents, which may not be affordable for some existing small businesses. To solve such problems, the large-scale store registration requirement needs to be relaxed or abolished once the market maintenance project is completed. If the large-scale store registration requirement is to be abolished, the term 'large retail store' should be changed in the 「Special Act for the Development of Traditional Markets and Shopping Street」. After registration, the Small and Medium Business Administration should train merchants, offer consultations, and support events, to the extent that the existing traditional market management modernization project permits, and further continue to manage and support its ongoing activities. However, unless large-scale store registration is abolished, adding an exception clause in the special law to relax large-scale store registration criteria, and permitting changes to building use is another option. At the end of a market maintenance project, empty stores should be purchased by the Small and Medium Business Administration, and local government, etc., at the actual construction cost, to utilize them as public rental shopping areas, which in turn may be re-utilized as a temporary market for another market maintenance project. The second problem in market maintenance projects is merchant-protection. Currently, the special law prescribes that a temporary market be created for merchants to conduct business during the rental period of a market maintenance project. Conclusions - In reality, a market maintenance project is conducted usually in big metropolitan cities with 500,000 residents or more. The main building type created under these projects is a multipurpose building. For this reason, it is very difficult to secure a location for a temporary market in the surrounding area of such a project. To solve this problem, this study suggests 'public rental shopping areas' as mentioned above.

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Seasonal and Market Group Variation in the Microbiological Quality of Seasoned Soybean Sprouts

  • Park, Jin-Pyo;Kim, Hyoun-Wook;Lee, Dong-Sun;Paik, Hyun-Dong
    • Food Science and Biotechnology
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    • 제16권2호
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    • pp.325-328
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    • 2007
  • Mesophilic aerobic bacterial counts were measured and compared for seasoned soybean sprouts produced in different seasons and sold in different market types. Very significant differences in microbial counts were found among seasoned soybean sprouts produced in different seasons (winter, spring, and summer) and among different market types (a traditional market, discount store, and department store). However, there was no significant difference among the stores within each market group. The interactions were significant at a 1% significance level. The variance of summer counts was much lower than spring and winter counts. Discount and department stores showed a higher variation in microbial counts than traditional markets. The microbial counts differed substantially from season to season in the same market group (summer > spring > winter) except between spring and summer in traditional markets. The microbial loads in the winter and spring seasons of seasoned soybean sprouts in traditional markets were clearly higher than in other market groups, while discount stores had the highest microbial count in summer.

문화를 이용한 전통시장 활성화 방안(부산 남항시장을 중심으로) (The Study on the Revitalization of Traditional Market through the Use of Cultural Properties(Focused on Namhang Market in Busan))

  • 김혜진
    • 한국콘텐츠학회논문지
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    • 제14권10호
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    • pp.73-86
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    • 2014
  • 서민들의 삶을 대변하는 전통시장이 오랫동안 소매유통의 중추적 역할을 담당하였으나 생활패턴의 변화와 대형 유통 상권에 능동적으로 대처하지 못해 경쟁력 저하로 침체를 겪고 있다. 최근 전통시장 활성화를 위한 노력이 활발히 전개되고 있는데 사회문화적 기능을 갖고 있는 시장의 경쟁력과 문화를 이용한 활성화 필요성에 대하여 연구하였다. 부산의 남항시장의 사례를 분석하여 하드웨어, 소프트웨어, 휴먼웨어, 공동사업으로 나누어 구체적인 활성화 방안을 제안하였다.

전통시장 서제 중심의 디스플레이 연구 및 전용서체 개발 (A Study on the Display and Exclusive Font Development in Traditional Markets)

  • 김초아;장윤정;김용철
    • 한국콘텐츠학회논문지
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    • 제18권2호
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    • pp.280-289
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    • 2018
  • 전통시장은 지역주민의 전통문화와 정서가 담긴 곳으로 단순히 상품의 거래의 공간이 아닌 문화공간, 지역 경제, 커뮤니티 등 우리 삶의 중심에 있어 왔다. 그러나 시설의 노후화 등으로 대형마트, 백화점등에 소비자를 지속적으로 빼앗기고 있는 실정이다. 내부 시설을 포함 디스플레이에 대한 인식이 낮아 겉모습에 비해 개발이 매우 저조한 실정이며 특히 제품명, 가격표, 원산지 등을 표기한 표지판은 시장 내 들어서면 가장 먼저 눈에 띔에도 불구하고 개선이 되어 있지 않은 실정이며 이러한 전통시장 서체에 대한 개선이 필요한 실정이다. 전통시장 내 사용되는 서체를 조사 분석을 진행해 차후에 더 나아가 전통시장만의 전용 서체를 만들어 시장 서체의 통일성을 갖추고 차별화 된 아이덴티티를 구축하여 전통시장 전용 서체를 개발하고자 한다.

대형할인점에 인접한 전통시장의 활성화방안: 명일동지역의 사례를 중심으로 (Revitalization of Traditional Market Places near the Grand Supermarket in Urban Areas: Focusing on the Case of Myung-Il Dong District)

  • 안연식;장영
    • 서비스연구
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    • 제4권2호
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    • pp.69-83
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    • 2014
  • 본 연구는 전통시장이 위축되는 현실 상황의 인식하에서 도심지역의 대형할인점에 인접한 전통시장 활성화 방안을 제시하기 위해 시도된 사례연구이다. 즉 전통시장 이용자들을 대상으로 고객만족도에 영향을 미치는 영향요인들을 실증적으로 분석하여 전통시장의 강점을 살리는 강화전략으로 제시하고, 인접한 대형할인점 이용자들을 대상으로 한 만족도에 영향을 미치는 요인을 전통시장 활성화의 보완전략으로 제시하였다. 명일동에 위치한 명일시장의 고객 중 총 63명으로부터 수집한 자료를 바탕으로 회귀분석을 통해 도출된 가격요인과 위생요인은 전통시장의 강화전략 요인으로, 인근의 대형할인점인 강동 홈플러스 고객 중 100명으로부터 수집된 자료분석을 통해서 도출된 서비스 요인과 입지 요인은 전통시장의 활성화를 위한 보완전략으로 제시하였다. 또한 전통시장의 상인 18명을 대상으로 한 별도의 의견조사 결과를 종합하여 전통시장 활성화를 위한 정책방안으로 제시하였다.

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The Effect of Store Selection Attributes and Consumption Emotion on Revisit Intention to Traditional Market under Retail Regulation

  • Park, Jong-Ho;Chung, Lak-Chae
    • 유통과학연구
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    • 제14권6호
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    • pp.17-26
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    • 2016
  • Purpose - The purpose of this study is to measure the effect on the attributes for store selection and Korean government regulations for large retailers on consumption emotion. Research Design, Data, and Methodology - Using SPSS ver.22, factor analysis & Cronbach's alpha, correlation, and regression test were performed. The total of 287 questionnaires were used for the analysis Result - Familiarity, perceived price, and perceived image have a positive effect on consumption emotion, but perceived quality & service did not. The Consumption emotion had a positive effect on traditional market revisit intentions. Retail regulation preference has a mediate effect between consumption emotion and familiarity & perceived price. Retail regulation preference also has a mediate effect between consumption emotion and traditional market revisit intension. Conclusion - Relationship marketing with sincerity is very important to keep familiarity, perceived price and image. People's consumption trend was changed due to dual career couple and heavy traffic jam in big cities. Therefore, a retail regulation cannot be a right solution for revitalizing traditional markets. So we need to find out an actual situation and design a win-win strategy between large retailers and traditional market.