• Title/Summary/Keyword: Tourist Firms

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Factors Influencing Balanced Scorecard Application in Evaluating the Performance of Tourist Firms

  • TRUONG, Duc Dinh;NGUYEN, Hoan;DUONG, Thi Quynh Lien
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.5
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    • pp.217-224
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    • 2020
  • This study investigates the impact levels of determinants on the Balanced Scorecard application in evaluating the performance of tourism firms in Hanoi. The tourism industry not only promotes economic development, but also contributes to expanding cultural exchanges and improving people's knowledge. However, Vietnam's tourism industry is under fierce competitive pressure, with the participation of foreign enterprises, with large amount of capital, high professionalism and wide network. The rivalry is happening aggressively on many aspects such as products and human resources. Therefore, tourism firms are in urgent needs of having effective methods to evaluate its performance in order to improve business and development efficiency. This study uses data of tourism firms in Hanoi during 2018-2019. The data used for analysis and regression consists of 135 observations. We use Cronbach's Alpha, EFA and regression model to learn the effect of different variables on the Balanced scorecard application in evaluating the performance. The results show that two determinants, including internal factors of tourism firms (IF) and external factors of tourism firms (EF) had positive relationships with the Balanced scorecard application in evaluating the performance. Based on the findings, recommendations are given for improving the Balanced scorecard application in evaluating the performance of tourism firms in Hanoi.

Yeosu Internationalization Strategy for Holding 2012 World EXPO (세계박람회 유치를 위한 여수시 국제화전략)

  • Kim, Gil-Sung;Park, Bok-Jae
    • Journal of Korea Port Economic Association
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    • v.22 no.1
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    • pp.105-124
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    • 2006
  • We, in this paper, suggest the Yeosu internationalization strategy for holding the 2012 World EXPO in Yeosu successfully, First of all, we analyze some problems that hinder the internationalization of Yeosu. Our analysis, also, provides several strategic solutions to those problems by foreign direct investment, international trade, hub port development, and international tourism. first strategy is to create a more favorable business environment for foreign investors. Foreign direct investment is the most effective way to internationalize the specific district. Second strategy is to expand the export of small and medium-sized firms in Yeosu. Especially, local firms with agricultural/fishery products have to develop various new products and introduce the effective international marketing strategy. Final strategy is to develop the hub port in Yeosu and the new tourist resources to attract foreign tourists.

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Chinese Tourist Shopping Satisfaction and Brand Attitude to Korean Cosmetics : A Disconfirmation Approach

  • Yoon, Ju-Hee;Hwang, Yong-Cheol;Suh, Jaebeom;Kim, Jae-Gyun
    • Journal of Distribution Science
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    • v.15 no.10
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    • pp.51-63
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    • 2017
  • Purpose - The current study examines the shopping behavior of Chinese tourists who purchase Korean cosmetics when visiting Korea, based on expectancy-disconfirmation of shopping satisfaction and brand attitude toward Korean cosmetics. A moderating effect of consumer conformity on the relationships between cosmetics selection factors and two dimensions of disconfirmation - expectation and performance is also examined. Research design, data, and methodology - We conducted a survey with 250 Chinese tourists who visited Jeju, Korea and had purchased Korean cosmetics during their stay. Excluding 43 respondents' inputs because of incomplete answers and missing values, 207 responses were used in the final analysis. All hypotheses were tested using structural equation model (SEM). Results - We found that the Chinese tourist expectations had positive impact on their satisfaction, and the factors for cosmetic selection had a positive effect on shopping satisfaction and brand attitude. A moderating effect of consumer conformity was found to be significant. Conclusions - Given the significantly increased demand for Korean cosmetics from Chinese tourists, Korean cosmetics firms need to better understand cosmetics selection attributes and preference of Chinese tourists, which can provide a guideline to develop retail stores and distribution outlets for Chinese tourists.

Networks of Firms and Supporting Institutions of Sophia-Antipolis, France (프랑스 소피아 앙티폴리스의 지역혁신체제)

  • Sin Dong-Ho
    • Proceedings of the Korea Technology Innovation Society Conference
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    • 2004.05a
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    • pp.285-309
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    • 2004
  • Sophia Antipolis was planned to be developed as an innovative technopole in the southern french area near Nice, a tourist destination. from an area with very little scientific activities, it was created as a vibrant city with science and industrial and cultural activities begining from the early 1960s. A dedicated university professor, who became a politician later, Pirre Laffite, organized non governmental institutions and professional associations to designate an area with 2300 ha and planned it for environmentally clean technopole. Sophia Antipolis eventually bacame the most well known technopole in Europe, hosting 1,200 companies with 24,000 employees. In this context, this paper analyses the process of building Sophia Antipolis and the operational mechanisms of the technopole, based on the data gathered from interviews with managers of the companies and supporting institutions of Sophia Antipolis.

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A Study on the reinvigoration strategy for Coastal Passenger Service: focused on the main service line at Tongyoung (연안여객선관광사업의 활성화 방안에 관한 연구 - 통영지역 주요항로를 중심으로 -)

  • Ahn, Ki-Myung;Kim, Hyun-Duk;Lee, Sung-Yhun
    • Journal of Korea Port Economic Association
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    • v.24 no.1
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    • pp.11-22
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    • 2008
  • This paper aims at investigating the reinvigoration strategy for main coastal passenger service line in Tongyoung. SWOT analysis and BCG matrix are used to sort out the their competitiveness as environmental market position. As a result of environmental situation, Tongyoung area has a positive internal and external competitive advantage, with strong land and sea tourist attractions. But a small-scale coastal passenger service firms and depression of local economy are represented as the barrier of attracting more passenger. The results of BCG matrix analysis are individual firms managing coastal passenger service in Tongyoung have a stable market position against Korean coastal passenger market in terms of market growth rate and share.

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Utilization and Development of Tourism Resources in Goryeong (고령군 관광자원의 이용 및 개발)

  • Choi, Jeong-Su
    • Journal of the Korean association of regional geographers
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    • v.14 no.6
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    • pp.680-697
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    • 2008
  • Goryeong, the center of Daegaya's historic culture, has pushed tourism development utilizing Daegaya's historic cultural resource. The tourist's cognition level of Goryeong is very low and the tourists of Goryeong have been decreased compared with them of Gyeongbuk. However, Goryeong has a variety of cultural tourism resources and geographical proximity with Daegu, and the potential of it attracts the tourism market. This research examines the tourism demands and supplies of Goryeong and then recommend the improvemental aspect of tourism po1icy and the developmental aspect of tourism resource in Goryeong. Goryeong needs the tourism po1icy to cotstruct the system which supplies the useful tourism information to tourism organizations and firms and to create the sustainable tourism product innovation. The tourism development should be pushed in two ways: the revitalization of the developed tourism resources and the creation of tourism product.

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