• 제목/요약/키워드: Tourism Product

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Development of the Rule-based Smart Tourism Chatbot using Neo4J graph database

  • Kim, Dong-Hyun;Im, Hyeon-Su;Hyeon, Jong-Heon;Jwa, Jeong-Woo
    • International Journal of Internet, Broadcasting and Communication
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    • 제13권2호
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    • pp.179-186
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    • 2021
  • We have been developed the smart tourism app and the Instagram and YouTube contents to provide personalized tourism information and travel product information to individual tourists. In this paper, we develop a rule-based smart tourism chatbot with the khaiii (Kakao Hangul Analyzer III) morphological analyzer and Neo4J graph database. In the proposed chatbot system, we use a morpheme analyzer, a proper noun dictionary including tourist destination names, and a general noun dictionary including containing frequently used words in tourist information search to understand the intention of the user's question. The tourism knowledge base built using the Neo4J graph database provides adequate answers to tourists' questions. In this paper, the nodes of Neo4J are Area based on tourist destination address, Contents with property of tourist information, and Service including service attribute data frequently used for search. A Neo4J query is created based on the result of analyzing the intention of a tourist's question with the property of nodes and relationships in Neo4J database. An answer to the question is made by searching in the tourism knowledge base. In this paper, we create the tourism knowledge base using more than 1300 Jeju tourism information used in the smart tourism app. We plan to develop a multilingual smart tour chatbot using the named entity recognition (NER), intention classification using conditional random field(CRF), and transfer learning using the pretrained language models.

한국과 일본의 웰니스관광정책 동향 분석 및 정책적 함의 (Trend Analysis and Policy Implications of Wellness Tourism Policy in Korea and Japan)

  • 김상윤
    • 한국융합학회논문지
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    • 제12권6호
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    • pp.183-195
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    • 2021
  • 본 연구는 웰니스관광 수요가 증대되고 있는 가운데 관련 문헌연구와 온라인 면접조사를 통해 우리나라와 정책적 유사성을 가진 일본과의 웰니스 관련 관광정책 동향을 비교 분석하여 국내 웰니스관광에 대한 정책적 시사점을 강구하였다. 조사 결과, 웰니스관광 관련 개념은 한일 양국 간 큰 차이는 없으나, 일본의 경우 치유(힐링)관광보다 헬스투어리즘이나 웰니스관광 개념사용이 보편화되어 있는 것으로 나타났다. 웰니스관광정책은 정책주체의 유연성과 정책의 효율성, 관련 인증 및 인력양성 분야는 일본이, 정책의 추진력과 제도적 정비는 우리나라가 보다 체계적인 것으로 분석되었다. 우리나라도 일본의 NPO법인 헬스투어리즘진흥기구나 산림테라피소사이어티 사례와 같이 웰니스관광협의체를 구축하고, 웰니스관광의 체계적 인증 및 관련 인력양성의 질적 관리를 통해 정책의 효율성을 제고할 필요가 있다고 판단되었다. 또한 웰니스관광의 산업화를 위해서는 지역별 특화된 웰니스자원을 유기적으로 연계함으로써 웰니스관광의 치유적 효능과 상품적 가치를 제고시킬 필요가 있으며, 포스트 코로나 시대를 대비한 웰니스관광정책의 방향과 대응전략에 대한 심도있는 분석과 웰니스관광지에 대한 실증적 연구가 필요할 것으로 판단된다.

베이커리 경영상의 애로사항이 영업과 직무 불만족에 미치는 영향에 관한 연구 - 제주 지역 자영 베이커리 경영자를 대상으로 - (A Study of the Effect of Bottleneck in Bakery Management on Sales and Job Satisfaction - Focusing on Bakery Owners in Jeju -)

  • 오명철;오창경;양태석
    • 한국조리학회지
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    • 제13권1호
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    • pp.179-191
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    • 2007
  • This paper aims to improve management and make the bakery business stable by investigating the difficulties in bakery management and the current management conditions of bakery businesses. Using Windows SPSS 11.0, the bottleneck in bakery management and its influence on sales and job satisfaction were analyzed. Besides, a regression analysis was conducted to investigate the effect of difficulties in bakery management on sales and job satisfaction. According to the analysis, a total of 44 variables were observed as the difficulties in bakery management. Among them, 34 variables were caused by 7 factors: facility, product, employee, finance, production, external advertisement. In the regression analysis, it has turned out that the difficulties in management had influence on sales dissatisfaction in facility, product, employee, finance, production, and external factors. Especially, employee factor turned out the most influential one on sales dissatisfaction. Furthermore, it has turned out that the bottleneck in management had influence on job dissatisfaction in all 7 factors. Above all, the external factor turned out the most influential one.

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농촌전통테마마을에 대한 이용자 평가 및 그린투어리즘에 대한 도시주민의 의식에 관한 연구 - 김천옛날솜씨마을과 경상북도 김천시를 대상으로 - (A Study on Participator's Evaluation of the Rural Theme Village and Urban Inhabitants' Consciousness of Green Tourism - Focused on the Rural Theme Village 'Yetnalsomsi-Maul' and Gimcheon City in Gyeongsangbuk-do -)

  • 장한섭;김익환;김영민
    • 한국농촌건축학회논문집
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    • 제11권2호
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    • pp.1-8
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    • 2009
  • This paper evaluate use on facilities of green tourism by participator's questionnaire and urban inhabitants' questionnaire. As the result of study, it shows follows; 1) To make town look more traditionally we should rebuild the buildings and the styles of roof with our own traditional rural system. And, we also change the block and brick style fence into soil or rock one instead to look rural path. The agricultural land and watercourse should be left naturally to be looked non-polluted environment. 2) The outdoor toilet, washing stand and distribute should be maintained and managed clearly every time. Residents' own housing also should be maintained to promote the home-stay lodging. 3) To improve the satisfaction of people's need of agricultural product, the special market building or place that could be packed and sold the product at the same time should be built or made. And, it should be located in the harmonious spot with the natural scenery and good parking lot.

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중국 관광객의 한국 뷰티상품에 대한 인식이 뷰티관광 구매행동에 미치는 영향과 한국 문화 친밀성의 매개효과 (The effects of Chinese tourists' friendliness toward Korean culture and perceptions of beauty products on beauty tour purchasing behaviors)

  • 정하은;김미영
    • 복식문화연구
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    • 제24권6호
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    • pp.854-872
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    • 2016
  • The purpose of this paper is to examine the effect that Chinese tourists' perceptions of beauty products and their friendliness toward Korean culture have on beauty tourism, particularly on Chinese tourists' intent to purchase, re-purchase, and recommend beauty products. Between the 10th and 21st of June, 2016, a total of 277 questionnaires were distributed in Seoul, Busan, and Daegu using SPSS 21.0. Cronbach's ${\alpha}$ was undertaken to test the reliability of the questions and an analysis of the frequency, factors, t-test, and Sobel test used in the study. Korean beauty was derived from two factors: "product favorability" and "product excellence and credibility." Product favorability had a significant effect on the intent to purchase, as did participants' friendliness toward Korean culture. Re-purchases and the intent to recommend beauty products were also significantly affected. In the relationship between the perception of beauty products and the intent to purchase, the study revealed partial mediation effects of the participants' friendliness toward Korean culture on product favorability and complete mediation effects on product excellence and credibility. Friendliness toward Korean culture had partially mediated the effect that product favorability had on the intent to re-purchase and recommend. Tourists' friendliness toward Korean culture had complete mediation on the effect that product excellence and credibility had on the intent to re-purchase and recommend. According to the Gender Equality and Family Act, the difference between buying and selling beauty depends on the difference between purchase and intentions. Friendliness toward Korean culture has become an important variable thanks to product superiority and reliability.

한류관광객의 관광동기 및 체험성이 관광 이미지에 미치는 영향 (Effect of Toruism Image on Tourism Motivation and Experientiality of Chinese Tourists' on Korean Wave)

  • 이익수
    • 한국콘텐츠학회논문지
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    • 제11권1호
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    • pp.387-395
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    • 2011
  • 본 연구는 관광동기 및 관광상품 체험성이 관광 이미지에 어떠한 영향을 미치는지 알아보고자 하였으며 연구결과는 다음과 같다. 첫째, 한류관광객의 관광동기는 관광 이미지에 영향을 미치는 것으로 나타났다. 둘째, 관광상품 체험성이 관광 이미지에 영향을 미치는 것으로 나타났다. 이를 통해 첫째, 한류관광객의 관광동기 차이에 대한 파악이 필요하다는 것을 알 수 있었다. 둘째, 한류 관광상품 개발에 있어 관광객들에게 체험성을 제공해야 된다는 것을 알 수 있었다. 이를 바탕으로 정부차원에서의 한류관광시장 조사, 기업차원에서의 다양한 콘텐츠를 활용한 한류관광상품 개발, 학술적 차원에서의 이론적 기초자료 정립을 위한 다양한 연구진행 등에 대한 방향을 제시하였다.

패키지 관광 상품에 포함된 관광목적지들 간의 사회 네트워크 분석 (A Social Network Analysis of Tourism Destinations in Package Tourism Products)

  • 박득희;이계희
    • 한국산학기술학회논문지
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    • 제15권3호
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    • pp.1414-1423
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    • 2014
  • 본 연구는 사회네트워크 분석을 활용해 패키지 관광 상품 안에 포함된 관광 목적지들의 구성 패턴과 POI(point of interests)를 도출하고 관광 패키지 상품으로 구성된 관광 목적지 별 특징을 알아보고자 하였다. 이를 위해, 여행사에서 판매하는 패키지 관광 상품을 조사한 후, Pajek, Cytoscape, UCINET을 활용하여 밀도, 집중도, 중심성, 관심지점 설정, 컴퍼넌트 등의 분석을 하였다. 분석결과는 다음과 같다. 첫째, 관광목적지 네트워크는 관광 목적지들 간의 연결이 고르게 이루어 진 것을 알 수 있었다. 둘째, 중심성 값을 통해 연결정도 중심성이 높으면, 매개 중심성 또한 높음을 발견하였다. 셋째, 관심지점 설정 결과, 관광 목적지 안의 관심지점은 널리 퍼져있는 것이 아닌 가까운 거리에 모여 있는 것을 발견하였다. 끝으로, 하위 네트워크 분석 결과, 관광 목적지 네트워크는 하위 집단간 파편화가 일어난 것으로 분석되었다.

국내 외식업체의 신상품 개발 전략 및 성과 분석에 관한 연구 (Study of New Product Development Strategy and Its Outcome Analysis for Domestic Restaurant Business)

  • 임배균;김윤태
    • 한국조리학회지
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    • 제11권3호
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    • pp.18-39
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    • 2005
  • There are various factors to determine success and failure of new product development. Among them one of the most important factors for success will be strategic management of development process for a new product. First the development process for a new product in domestic restaurant business is improvement of existing product quality or extension of a product line. Second, the study found that there is a strong relationship between the development strategy.for a new product and its outcome. The more focused a product becomes in cost efficiency and customer relations, the better reflected the financial and non financial outcome can be in analysis. Third, financial outcome tends to be considered more than non financial outcome on deciding success of the new product development. Fourth, the study indicates that there is a direct relationship between financial non financial outcome analysis and success of new product development.

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패밀리 레스토랑의 서비스 품질에 관한 연구 (A Study on the Service Quality in Family Restaurant)

  • 김도영;노영만
    • 한국관광식음료학회지:관광식음료경영연구
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    • 제14권2호
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    • pp.17-22
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    • 2003
  • Although researchers have, during the past decade, become increasingly interested in customer satisfaction customer reaction, and service quality issues, very little of research has devoted to the family restaurant. Family restaurant industry is among the fastest growing sectors of the tourism market. This paper discusses the importance of the family restaurant product and service quality, and presents the relationship among service quality, customer satisfaction, and customer reaction. The literature supports the value of family restaurant's service quality and relation between service quality and customer reaction. Exploratory study examined customer's satisfaction with service quality components and customer's reaction with satisfaction. The survey was conducted in four phases; service quality, customer reaction(satisfaction, repurchase intention, and word of mouth), restaurant information, general profile of customer. The results of the study show that service quality(product's quality, physical character) provided family restaurant customer with the overall satisfaction, and service quality affected on customer reaction(repurchase intention, positive word of mouth). Also overall satisfaction affected on repurchase intention and positive word of mouth.

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향토음식에 대한 인식이 향토음식전문점 방문빈도에 미치는 영향 연구 - 경상도지역 주민을 중심으로 - (The Impact of Recognition for Local Food on the Frequency of Visiting for Local Food Restaurants - Focusing on Residents in Kyungsangdo Areas -)

  • 이연정
    • 한국식품조리과학회지
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    • 제22권6호통권96호
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    • pp.840-848
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    • 2006
  • To analyse the impact of recognition for local food on frequency of visiting for local food restaurants, we surveyed 333 residents in the Kyungsangdo areas. The findings are summarized as follows. On interest of native foods, 'much' scored 40.6% and 'taste' scored 32.9%, in requirement of development. The criteria of selection of local foods was 62.3% in 'taste'. 'Institute(municipal government)' scored 31.3% as the main responsible body for the succession of local foods. The most significant criterion for tourism product of local foods was 'taste'(34.5%). The most effective way to popularize the local foods was to 'hold various kinds of cultural events'(27.5%). The necessity score on tourism product of local foods was 3.55 points. The highest recognition on native local foods was 'succession to next generation'(3.96 points). The most influential variable affecting the visit frequency toward local food restaurants was 'health factor'.