• Journal of Distribution Science
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• v.18 no.8
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• pp.113-125
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• 2020

Purpose: The purpose of this paper is to investigate the effect of interaction between product category (fresh vs. indulgent product) and shopping options (shipping charge and delivery time) on customer satisfaction and purchase intent in an e-commerce context. When ordering groceries online, consumers begin to allocate a larger share of their grocery budget toward product categories that generally contain healthier items at the expense of product categories that generally contain more indulgent products. Moreover, customers are extremely sensitive to shipping options such as shipping charges and delivery time. Therefore, this research investigates the issue at a more segmented level to focus on the impact that one dimension of logistics service quality - product category, shipping charge, and delivery time have on customer satisfaction and purchase intent. Research design, data, and methodology: To test the theoretically derived priori hypotheses concerning product category, shipping charges, delivery time, satisfaction, and purchase intent, this research presented a scenario-based experiment. Eight treatment groups were assigned by the method of product category (fresh produce vs. indulgent product), shipping charge (free vs. paid), and delivery time (one-day vs. two to three days). A total of 240 subjects were divided into groups and exposed to one of the eight scenarios. Participant's purchase intention was the dependent variable, and ANOVA and L-matrix were used to analyze for main and interactive effects between factors. Conclusions: Results indicated that in tests 1 and 2, free shipping and fast delivery time increased consumer satisfaction as well as purchase intent, and fast delivery moderated the impact of free shipping on consumer satisfaction and purchase intent. Test 3 showed that the effect of free shipping on consumer satisfaction and purchase intent moderated by fast delivery for indulgent products. In contrast, fast delivery for fresh products moderated the effect of paid shipping on consumer satisfaction and purchase intent. Consistent with this proposed mechanism, the relative importance of fresh produce versus indulgent products highlights the effect of shipping options on consumer satisfaction and purchase intent when ordering the target product in an e-commerce context. We conclude with a discussion of the theoretical and practical implications of our findings.

• Journal of Korean Institute of Industrial Engineers
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• v.30 no.4
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• pp.346-354
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• 2004

Most industrial logistic systems have focused on carrying products from manufacturers or distribution centers to customers. In recent years, they are faced with the problem of integrating reverse flows into their transportation systems. In this paper, we address the vehicle routing problems with mixed delivery and pick-up(VRPMDP). Mixed operation of delivery and pick-up during a vehicle tour requires rearrangement of the goods on board. The VRPMDP considers the reshuffling time of goods at customers, hard time windows, and split operation of delivery and pick-up. We construct a mixed integer mathematical model and propose a new genetic algorithm named GAMP for VRPMDP. Computational experiments on various types of test problems are performed to evaluate GAMP against the modified Dethloff's algorithm. The results show that GAMP reduces the total vehicle operation time by 5.9% on average, but takes about six times longer computation time.

• Journal of Animal Environmental Science
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• v.6 no.1
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• pp.15-22
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• 2000

A monitoring and the forecasting system for the swine delivery was developed using CCD camera multi-function board microphone and data-recorder equipped on a personal computer. For the swine delivery monitoring and forecasting factors four factors were selected such as genitalia swine body shape breast color and sound. Image of physical variation of body shape, shape and color of genitalia area and color of breast of pregnant sow were grabbed using the CCD color camera and multi-function board and variation of voice of pregnant sow was acquired using microphone and data recorder. Acquired information of image and voice were analyzed using a custom developed algorithm and program. The result of the forecasting efficiency of swine delivery was 89%, 71% and 100% using the variation of genitalia are the body shape and the voice of pregnant sow. respectively. The efficiency of image processing was 100% for the delivery detection when the piglet was delivered half of its body from genitalia of pregnant sow, The monitoring and forecasting system informed the estimated time of the delivery of swine to a farm manager immediately if an estimated and established time set by the farm manager was the same and/or the estimated time ws earlier than the established time and the system detected the delivery.

• Journal of the Korea Society of Computer and Information
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• v.26 no.3
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• pp.111-117
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• 2021

The delivery problem on a graph is that of minimizing the object delivery time from one vertex to another vertex on a graph with m vertices using n various speed robot agents. In this paper, we propose two optimal solution algorithms for the delivery problem on a graph with time complexity of O(㎥n) and O(㎥). After preprocessing to obtain the shortest path for all pairs of the graph, our algorithm processed by obtaining the shortest delivery path in the order of the vertices with the least delivery time. Assuming that the graph reflects the terrain on which to solve the problem, our O(㎥) algorithm actually has a time complexity of O(㎡n) as only one preprocessing is required for the various deployment of n robot agents.

• Journal of Korean Institute of Industrial Engineers
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• v.40 no.3
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• pp.283-290
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• 2014

In the flat panel display industry, to meet production target quantities and the deadline of production, the scheduler and dispatching systems are major production management systems which control the order of facility production and the distribution of WIP (Work In Process). Especially the delivery time is a key factor of the dispatching system for the time when a lot can be supplied to the facility. In this paper, we use survival analysis methods to identify main factors of the delivery time and to build the delivery time forecasting model. To select important explanatory variables, the cox proportional hazard model is used to. To make a prediction model, the accelerated failure time (AFT) model was used. Performance comparisons were conducted with two other models, which are the technical statistics model based on transfer history and the linear regression model using same explanatory variables with AFT model. As a result, the mean square error (MSE) criteria, the AFT model decreased by 33.8% compared to the statistics prediction model, decreased by 5.3% compared to the linear regression model. This survival analysis approach is applicable to implementing the delivery time estimator in display manufacturing. And it can contribute to improve the productivity and reliability of production management system.

• Journal of Broadcast Engineering
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• v.24 no.7
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• pp.1259-1265
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• 2019

Maintaining timing relationships among packets in a single media stream or between packets from different media streams is an essential criterion in MMT system. It is the function of the synchronization and de-jittering algorithms to re-adjust timing relationship between the MMT packets to assure synchronized playback. Thus, delivery of time constrained MPEG media on time, according to their temporal requirements, is an important goal of MMT. For this purpose MMT needs to specify syntax and semantics of a timing model to be used by the delivery functions. In this paper, we propose a proper timestamp-related header format for MMT delivery timing model to support media synchronization in various delivery scenarios including hybrid delivery.

• Journal of Auto-vehicle Safety Association
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• v.16 no.2
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• pp.20-26
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• 2024

The delivery using drones has been attracting attention because it can innovatively reduce the delivery time from the time of order to completion of delivery compared to the current delivery system, and there have been pilot projects conducted for safe drone delivery. However, the current drone delivery system has the disadvantage of limiting the operational efficiency offered by fully autonomous delivery drones in that drones mainly deliver goods to pre-set landing sites or delivery bases, and the final delivery is still made by humans. In this paper, to overcome these limitations, we propose obstacle detection and landing site selection algorithm based on a vision sensor that enables safe drone landing at the delivery location of the product orderer, and experimentally prove the possibility of station-to-door delivery. The proposed algorithm forms a 3D map of point cloud based on simultaneous localization and mapping (SLAM) technology and presents a grid segmentation technique, allowing drones to stably find a landing site even in places without prior information. We aims to verify the performance of the proposed algorithm through streaming data received from the drone.

• Journal of the Korea Society of Computer and Information
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• v.24 no.1
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• pp.167-178
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• 2019

In this paper, we study the multi-objectives vehicle and drone routing problem with time windows, MOVDRPTW for short, which is defined in an urban delivery network. We consider the dual modal delivery system consisting of drones and vehicles. Drones are used as a complement to the vehicle and operate in a point to point manner between the depot and the customer. Customers make various requests. They prefer to receive delivery services within the predetermined time range and some customers require fast delivery. The purpose of this paper is to investigate the effectiveness of the delivery strategy of using drones and vehicles together with a multi-objective measures. As experiment datasets, we use the instances generated based on actual courier delivery data. We propose a hybrid multi-objective evolutionary algorithm for solving MOVDRPTW. Our results confirm that the vehicle-drone mixed strategy has 30% cost advantage over vehicle only strategy.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.47 no.2
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• pp.176-189
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• 2024

Vertical takeoff and landing (VTOL) is a core feature of unmanned aerial vehicles (UAVs), which are commonly referred to as drones. In emerging smart logistics, drones are expected to play an increasingly important role as mobile platforms. Therefore, research on last-mile delivery using drones is on the rise. There is a growing trend toward providing drone delivery services, particularly among retailers that handle small and lightweight items. However, there is still a lack of research on a structural definition of the VTOL drone flight model for multi-point delivery service. This paper describes a VTOL drone flight route structure for a multi-drone delivery service using rotary-wing type VTOL drones. First, we briefly explore the factors to be considered when providing drone delivery services. Second, a VTOL drone flight route model is introduced using the idea of the nested graph. Based on the proposed model, we describe various time-related attributes for delivery services using drones and present corresponding calculation methods. Additionally, as an application of the drone route model and the time attributes, we comprehensively describe a simple example of the multi-drone delivery for first-come-first-served (FCFS) services.

• THE INTERNATIONAL COMMERCE & LAW REVIEW
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• v.77
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• pp.1-22
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• 2018

Under CISG the places of delivery by the seller of the goods are: If the seller is not bound to deliver the goods at any other particular place and the contract of sale involves carriage of the goods, the seller has to hand the goods over to the first carrier for transmission to the buyer. However, if the contract does not involve carriage of the goods, he has to place them at the buyer's disposal at the place where, at the time of the conclusion of the contract, both the seller and the buyer knew that the goods were at, or were to be manufactured or produced. This rule applies when the contract relates to specific goods, or unidentified goods to be drawn from a specific stock or to be manufactured or produced. Finally, in ant other cases the seller has to place the goods at the buyer's disposal at the place where the seller had his place of business at the time of the conclusion of the contract. As to time of delivery, if a date is fixed by or determinable from the contract, the seller has to deliver the goods on that date. If a period for delivery is fixed by or determinable from the contract, he has to deliver the goods on any date within that period. In this way the seller chooses the specific date of delivery within that period, while circumstances indicate otherwise that the choice is to be made by the buyer. There no such date or period, the seller has to deliver the goods within a reasonable time after the conclusion of the contract. If the seller delivers the goods before such the date or period, the buyer is entitled to take delivery or refuse to take delivery. Under these backgrounds of provisions of CISG, this study first suggests the concepts of the handing over of the goods by the seller to the carrier and the placing them at the buyer's disposal. Then it goes further to looks into exactly where and when the delivery has to occur. In these context, this study more examines what happens if there is a breach of contract by the seller in connection with the delivery. That is, if the seller delivers non-conforming goods or at wrong place; what if there is a partial delivery or a premature delivery.