• Journal of the Korean Society of Clothing and Textiles
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• v.48 no.4
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• pp.729-743
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• 2024

This research explores consumer preferences for materials in different clothing product categories, using web-crawling and text mining techniques. Specifically, the study focuses on the material-related terms found in consumer reviews across three distinct product categories: functional clothing, formal shirts, and knit sweaters. Top-selling products within each category were identified on the Naver Shopping website based on the volume of reviews, and the four most-reviewed products were selected. Six hundred reviews per product were analyzed using the Textom big-data analysis software to determine the frequency of material-related mentions and word associations. The analysis utilized two comparative metrics: product category and usage duration. Our findings reveal notable variations in the material preferences mentioned by consumers across different product categories. The study suggests a need to re-evaluate existing standardized review criteria to better reflect consumer interests specific to each product category. Additionally, an increase in material-related terms in reviews over one month indicates the potential importance of extending the duration of product reviews to enhance the accuracy of information that reflects longer-term consumer experiences with material quality.

• International conference on construction engineering and project management
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• 2024.07a
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• pp.689-697
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• 2024

According to the South Korean Ministry of Land, Infrastructure, and Transport, instances of defect dispute resolutions, primarily between construction contractors and apartment occupants, have been occurring at an annual average of over 4,000 cases since 2014 to the present day. To address the persistent issue of disputes between contractors and occupants regarding construction defects, it is crucial to use customer sentiment analysis to improve customer rights and guide construction companies in their efforts. This study presents a methodology for effectively managing customer complaints and enhancing feedback analysis in the context of defect repair services. The study begins with collecting and preprocessing customer feedback data. Semantic network analysis is used to understand the causes of discomfort in customer feedback, revealing insights into the emotional sentiments expressed by customers and identifying causal relationships between emotions and themes. This research combines text mining, and semantic network analysis to analyze customer feedback for decision-making. By doing so, defect repair service providers can improve service quality, address customer concerns promptly, and understand the factors behind emotional responses in customer feedback. Through data-driven decision-making, these providers can enhance customer rights and identify areas for construction companies to improve service quality.

• Journal of Information Science Theory and Practice
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• v.12 no.4
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• pp.16-35
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• 2024

This study investigates the intricate relationship between technological integration and its consequences for employees, focusing on the evolving impacts of advanced technologies on organizational operations and workforce dynamics from 1983 to 2022. Utilizing a sophisticated method combining rigorous text-mining analysis and a systematic literature review, the research analyzes an extensive dataset of 7,000 articles to track the progression of technology-related topics and keywords within the literature. The findings reveal a dual nature of technology's impact on the workforce. On one side, technological advancements are associated with challenges such as increased turnover intentions, anxiety, and health concerns. On the other, there is an emerging shift towards understanding the nuanced differences between technology-mediated interactions and traditional face-to-face engagements. The study underscores the necessity of strategic technology integration that not only enhances productivity but also safeguards employee well-being. Emphasizing the need for a redefined approach to work-life balance, the research sets a foundation for future explorations into the multifaceted effects of technology within organizational contexts, specifically recommending a deeper examination of individual information behaviors and sector-specific technology impacts in response to technological advancements. This refined focus aims to contribute more directly to information science by addressing how these technological integrations influence information behaviors across various organizational layers and over time.

• The Journal of Society for e-Business Studies
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• v.14 no.4
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• pp.59-73
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• 2009

Keyword extraction is an important and essential technique for text mining applications such as information retrieval, text categorization, summarization and topic detection. A set of keywords extracted from a large-scale electronic document data are used for significant features for text mining algorithms and they contribute to improve the performance of document browsing, topic detection, and automated text classification. This paper presents a keyword extraction technique that can be used to detect topics for each news domain from a large document collection of internet news portal sites. Basically, we have used six variants of traditional TF-IDF weighting model. On top of the TF-IDF model, we propose a word filtering technique called 'cross-domain comparison filtering'. To prove effectiveness of our method, we have analyzed usefulness of keywords extracted from Korean news articles and have presented changes of the keywords over time of each news domain.

• Journal of Digital Convergence
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• v.18 no.3
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• pp.1-12
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• 2020

The purpose of this study is to explore the trend of blockchain technology through analysis of patents and news articles using text mining, and to suggest the blockchain policy agenda by grasping social interests. For this purpose, 327 blockchain-related patent abstracts in Korea and 5,941 full-text online news articles were collected and preprocessed. 12 patent topics and 19 news topics were extracted with latent dirichlet allocation topic modeling. Analysis of patents showed that topics related to authentication and transaction accounted were largely predominant. Analysis of news articles showed that social interests are mainly concerned with cryptocurrency. Policy agendas were then derived for blockchain development. This study demonstrates the efficient and objective use of an automated technique for the analysis of large text documents. Additionally, specific policy agendas are proposed in this study which can inform future policy-making processes.

• Journal of Convergence for Information Technology
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• v.9 no.3
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• pp.68-74
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• 2019

The purpose of this study was to identify research trends of 892 domestic articles (2009-2018) related to emotional labor by using text-mining and network analysis. To this end, the keyword of these papers were collected and coded and eventually converted to 871 nodes and 2625 links for network text analysis. First, network text analysis revealed that the top four main keyword, according to co-occurrence frequency, were burnout, turnover intention, job stress, and job satisfaction in order and that the frequency and the top four core keyword by degree centrality were all relatively the high. Second, based on the top four core keyword of degree centrality the ego network analysis was conducted and the keyword for connection centroid of each network were presented.

• Journal of Digital Convergence
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• v.17 no.4
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• pp.211-217
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• 2019

As the widespread use of mobile health intervention among Korean patients with chronic disease, it is needed to identify research trends in mobile health intervention on chronic care using text mining technique. This secondary data analysis was conducted to investigate characteristics and main research topics in intervention studies from 2005 to 2018 with a total of 20 peer reviewed articles. Microsoft Excel and Text Analyzer were used for data analysis. Mobile health interventions were mainly applied to hypertension, diabetes, stroke, and coronary artery disease. The most common type of intervention was to develop mobile application. Lately, 'feasibility', 'mobile health', and 'outcome measure' were frequently presented. Future larger studies are needed to identify the relationships among key terms and the effectiveness of mobile health intervention using social network analysis.

• Journal of Korean Society of Archives and Records Management
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• v.22 no.2
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• pp.117-133
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• 2022

The archival content listed arbitrarily makes it difficult for users to efficiently access the records of major economic policies, especially given that they use it without understanding the required period and context. Using the text mining techniques in the 30-year economic policy direction from 1991 to 2021, this paper derives economic-related keywords and changes that the government mainly dealt with. It collects and preprocesses major economic policies' background, main content, and body text and conducts text frequency, term frequency-inverse document frequency (TF-IDF), network, and time series analyses. Based on these analyses, the following words are recorded in order of frequency: "job(일자리)," "competitive(경쟁력)," and "restructuring(구조조정)." In addition, the relative ratio of "job (일자리)," "real estate(부동산)," and "corporation(기업)," by year was analyzed in terms of chronological order while presenting major keywords mentioned by each government. Based on the results, this study presents implications for developing and broadening the area of archival information services related to economic policies.

• Human Ecology Research
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• v.61 no.4
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• pp.687-707
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• 2023

This study was conducted to obtain useful information on the development of the future second-hand fashion market by obtaining information on the current situation through unstructured text data distributed as news articles related to 'purchase of second-hand clothing' and 'purchase of second-hand luxury goods'. Text-based unstructured data was collected on a daily basis from Naver news from January 1st to December 31st, 2022, using 'purchase of second-hand clothing' and 'purchase of second-hand luxury goods' as collection keywords. This was analyzed using text mining, and the results are as follows. First, looking at the frequency, the collection data related to the purchase of second-hand luxury goods almost quadrupled compared to the data related to the purchase of second-hand clothing, indicating that the purchase of second-hand luxury goods is receiving more social attention. Second, there were common words between the data obtained by the two collection keywords, but they had different words. Regarding second-hand clothing, words related to donations, sharing, and compensation sales were mainly mentioned, indicating that the purchase of second-hand clothing tends to be recognized as an eco-friendly transaction. In second-hand luxury goods, resale and genuine controversy related to the transaction of second-hand luxury goods, second-hand trading platforms, and luxury brands were frequently mentioned. Third, as a result of clustering, data related to the purchase of second-hand clothing were divided into five groups, and data related to the purchase of second-hand luxury goods were divided into six groups.

• The Journal of Information Systems
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• v.26 no.4
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• pp.327-353
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• 2017

Purpose Social media such as social network services, online forums, and customer reviews have produced a plethora amount of information online. Yet, the information deluge has created both opportunities and challenges at the same time. This research particularly focuses on the challenges in order to discover and track the service defects over time derived by mining publicly available online customer reviews. Design/methodology/approach Synthesizing the streams of research from text analytics, we apply two stages of methods of sentiment analysis and structural topic model incorporating meta-information buried in review texts into the topics. Findings As a result, our study reveals that the research framework effectively leverages textual information to detect, prioritize, and categorize service defects by considering the moving trend over time. Our approach also highlights several implications theoretically and practically of how methods in computational linguistics can offer enriched insights by leveraging the online medium.