• Journal of Information Technology Applications and Management
• /
• v.30 no.2
• /
• pp.19-30
• /
• 2023

This study aims to analyze service improvement and success factors of electric scooter sharing service companies by using text mining after collecting reviews of shared electric scooter service applications among various models of sharing economy. In this study, the factors of satisfaction and dissatisfaction of service users were identified using the term frequency inverse document frequency (TF-IDF) technique, and topics for each keyword were extracted using the Latent Dirichlet Allocation (LDA) Topic Modeling technique. According to the analysis results, the main topics were entertainment, safety, service area, application complaints, use complaints, convenience, and mobility. Using the analysis results of this study, employees and researchers of electric scooter sharing service companies will be able to contribute to the improvement and success of related services.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
• /
• 2015.10a
• /
• pp.1085-1089
• /
• 2015

Text-mining technique in the past had difficulty in realizing the analysis algorithm due to text complexity and degree of freedom that variables in the text have. Although the algorithm demanded lots of effort to get meaningful result, mechanical text analysis took more time than human text analysis. However, along with the development of hardware and analysis algorithm, big data technology has appeared. Thanks to big data technology, all the previously mentioned problems have been solved while analysis through text-mining is recognized to be valuable as well. However, applying text-mining to Korean text is still at the initial stage due to the linguistic domain characteristics that the Korean language has. If not only the data searching but also the analysis through text-mining is possible, saving the cost of human and material resources required for text analysis will lead efficient resource utilization in numerous public work fields. Thus, in this paper, we compare and evaluate the public document classification by handwork to public document classification where word frequency(TF-IDF) in a text-mining-based text and Cosine similarity between each document have been utilized in big data environment.

• The Korean Journal of Applied Statistics
• /
• v.32 no.2
• /
• pp.301-317
• /
• 2019

There has been significant research conducted on how to discover various insights through text data using statistical techniques. In this study we analyzed text data produced by the Korean National Police Agency to identify trends in the work by year and compare work characteristics among local authorities by identifying distinctive keywords in documents produced by each local authority. A preprocessing according to the characteristics of each data was conducted and the frequency of words for each document was calculated in order to draw a meaningful conclusion. The simple term frequency shown in the document is difficult to describe the characteristics of the keywords; therefore, the frequency for each term was newly calculated using the term frequency-inverse document frequency weights. The L2 norm normalization technique was used to compare the frequency of words. The analysis can be used as basic data that can be newly for future police work improvement policies and as a method to improve the efficiency of the police service that also help identify a demand for improvements in indoor work.

• Journal of Digital Convergence
• /
• v.18 no.9
• /
• pp.181-190
• /
• 2020

The purpose of this study is to analyze the trends of wearable keywords using text mining methodology. To this end, 11,952 newspaper articles were collected from 1992 to 2019, and frequency analysis and bi-gram analysis were applied. The frequency analysis showed that Samsung Electronics, LG Electronics, and Apple were extracted as the highest frequency words, and smart watches and smart bands continued to emerge as higher frequency in terms of devices. As a result of the analysis of the bi-gram, it was confirmed that the sequence of two adjacent words such as world-first and world-largest appeared continuously, and related new bi-gram words were derived whenever issues or events occurred. This trend of wearable keywords will be useful for understanding the wearable trend and future direction.

• Ocean and Polar Research
• /
• v.41 no.2
• /
• pp.107-120
• /
• 2019

The frequency analysis of scientific terms using bibliographic information is a simple concept, but as relevant data become more widespread, manual analysis of all data is practically impossible or only possible to a very limited extent. In addition, as the scale of oceanographic research has expanded to become much more comprehensive and widespread, the allocation of research resources on various topics has become an important issue. In this study, the frequency analysis of scientific terms was performed using text mining. The data used in the analysis is a general-purpose scholarship database, totaling 2,878 articles. Hypoxia, which is an important issue in the marine environment, was selected as a research field and the frequencies of related words were analyzed. The most frequently used words were 'Organic matter', 'Bottom water', and 'Dead zone' and specific areas showed high frequency. The results of this research can be used as a basis for the allocation of research resources to the frequency of use of related terms in specific fields when planning a large research project represented by single word.

• Journal of Korean Society of Archives and Records Management
• /
• v.22 no.2
• /
• pp.117-133
• /
• 2022

The archival content listed arbitrarily makes it difficult for users to efficiently access the records of major economic policies, especially given that they use it without understanding the required period and context. Using the text mining techniques in the 30-year economic policy direction from 1991 to 2021, this paper derives economic-related keywords and changes that the government mainly dealt with. It collects and preprocesses major economic policies' background, main content, and body text and conducts text frequency, term frequency-inverse document frequency (TF-IDF), network, and time series analyses. Based on these analyses, the following words are recorded in order of frequency: "job(일자리)," "competitive(경쟁력)," and "restructuring(구조조정)." In addition, the relative ratio of "job (일자리)," "real estate(부동산)," and "corporation(기업)," by year was analyzed in terms of chronological order while presenting major keywords mentioned by each government. Based on the results, this study presents implications for developing and broadening the area of archival information services related to economic policies.

• Journal of Digital Convergence
• /
• v.20 no.3
• /
• pp.131-143
• /
• 2022

Focusing on FinTech keywords, this study is analyzing newspaper articles and Twitter data by using text mining methodology in order to understand trends in the industry of domestic digital financial service. In the growth of FinTech lifecycle, the frequency analysis has been performed by four important points: Mobile Payment Service, Internet Primary Bank, Data 3 Act, MyData Businesses. Utilizing frequency analysis, which combines the keywords 'China', 'USA', and 'Future' with the 'FinTech', has been predicting the FinTech industry regarding of the current and future position. Next, sentiment analysis was conducted on Twitter to quantify consumers' expectations and concerns about FinTech services. Therefore, this study is able to share meaningful perspective in that it presented strategic directions that the government and companies can use to understanding future FinTech market by combining frequency analysis and sentiment analysis.

• The Journal of Information Systems
• /
• v.28 no.3
• /
• pp.105-121
• /
• 2019

Purpose One of the reasons for the expansion of information systems in the enterprise is the increased efficiency of data analysis. In particular, the rapidly increasing data types which are complex and unstructured such as video, voice, images, and conversations in and out of social networks. The purpose of this study is the customer needs analysis from customer voices, ie, text data, in the web environment.. Design/methodology/approach As previous study results, the word frequency of the sentence is extracted as a word that interprets the sentence has better affects than frequency analysis. In this study, we applied the TF-IDF method, which extracts important keywords in real sentences, not the TF method, which is a word extraction technique that expresses sentences with simple frequency only, in Korean language research. We visualized the two techniques by cluster analysis and describe the difference. Findings TF technique and TF-IDF technique are applied for Korean natural language processing, the research showed the value from frequency analysis technique to semantic analysis and it is expected to change the technique by Korean language processing researcher.

• Journal of Convergence for Information Technology
• /
• v.9 no.3
• /
• pp.68-74
• /
• 2019

The purpose of this study was to identify research trends of 892 domestic articles (2009-2018) related to emotional labor by using text-mining and network analysis. To this end, the keyword of these papers were collected and coded and eventually converted to 871 nodes and 2625 links for network text analysis. First, network text analysis revealed that the top four main keyword, according to co-occurrence frequency, were burnout, turnover intention, job stress, and job satisfaction in order and that the frequency and the top four core keyword by degree centrality were all relatively the high. Second, based on the top four core keyword of degree centrality the ego network analysis was conducted and the keyword for connection centroid of each network were presented.

• Korean Journal of Childcare and Education
• /
• v.16 no.6
• /
• pp.253-272
• /
• 2020

Objective: This study aimed to analyze the counseling contents of daycare center teachers by using text mining and semantic network analysis methods to find the necessary support directions for daycare teachers and to improve the quality of child-care. Methods: Five hundred thirteen cases of counseling recorded on the open bulletin board of online counseling (Naver Bands for Nursery Teacher Counseling) were collected, and frequency analysis, centrality solidarity analysis, and machine learning-based topic analysis were conducted using the NetMiner4.3 program. Results: First, 'teacher-to-child ratio' was highest in the frequency. Second, 'colleagues' were all high in all centrality analysis. Third, machine learning-based topical analysis shows that the topics were categorized as subjects about 'childcare and education', 'working environment that supports professional development' and 'working condition', and among them, 'first-time teacher concerns' accounted for 44% of the total counseling content. Conclusion/Implications: This study implied that it is necessary to provide high-quality child-care and education to infants by lowering the 'teacher-to-child ratio', and a systematic program is needed to help improve effective communication skills in interpersonal relationships such as between parents, fellow teachers, and principals. In addition, self-development and efforts to improve teachers expertise should be prioritized in order to improve infant care quality and quality of teachers.