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A Study on Measurement of SERVQUAL and SERVPERF Measurement - A Sightsee- ing quality of Service to the centers - (SERVQUAL 측정과 SERVPERF 측정 이론 연구 -관광 서비스 품질을 중심으로-)

  • Kim, Chul-Jung
    • The Journal of Information Technology
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    • v.9 no.3
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    • pp.33-47
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    • 2006
  • We will can do quality of measurement of service that thing is quite abstract concept. Generally, we speak Service of quality that property of a product, usability of use, social quality requirement to a quality of service by wide meaning. A purpose of this study was comparison regarding a way to measure of service quality, and in the insufficient section there was anything, and progress of model study of service left no matter how much focus to it. There is comparative study a few progress of literature of a PZB, SERVQUAL, SERVPERF, model. Desarbo, Huff, Rolandelli, & Choi, (1994: 125-131) proposed that to solve the above model contradiction point, and Presentation called a plan based on to Conjoint analysis. There is Critical point to decide on priority order of proposed model of service measurement. This study has a lot of the pieces which are short by absence of empirical study, but will make a supplementation in next term study.

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The Novel Concepts for Reliability Technology

  • Ryu, DongSu
    • Corrosion Science and Technology
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    • v.4 no.5
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    • pp.201-206
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    • 2005
  • Starting with the meaning of the word quality, diverse concepts connoted by the term are examined. Instead of a bathtub curve, the desirable shape of a failure rate covering the entire life of a good product, which might be called hockey-stick line, is introduced. From the hockey-stick line and the definition of reliability, two measurements are extracted. The terms r-reliability (failure rate) and durability (product life) are explained. The conceptual analysis of failure mechanics explains that reliability technology pertains to design area. The desirable shape of hazard rate curve of electronic items, hockey-stick line, clarifies that Mean-Time-to-failure (MTTF) as the inverse of failure rate can be regarded a nominal life. And Bx life, different from MTTF, is explained. Reliability relationships between components and set products are explained. Reshaped definitions of r-reliability and durability are recommended. The procedure to improve reliability and the reasons for failing to identify failure mode are clarified in order to search right solutions. And generalized Life-Stress failure model is recommended for the calculation of acceleration factor.

A Study on the Conceptual Differences between Total Quality Control and Total Quality Management (품질관리와 품질경영의 개념적 차이에 관한 연구)

  • Moon-Ik Song
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.17 no.32
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    • pp.43-52
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    • 1994
  • This study was aimed at reviewing the conceptual framework characterized in the Total Quality Control and the Total Quality Management. It has been observed in recent years that the term TQC and TQM tend tn be used interchangeably without paying much attention to whether the two concepts have identical meaning, or they are as similar as can be applied indiscriminately to the same objectives in handling quality issues. To distinguish between the two, this study relied on reviewing qualify definitions, techniques frequently resorted to, and the main themes implied by each of them. It was concluded that they differ in terms of both techniques and themes, and are not to be applied interchangeably to the handling of the same qualify objectives and problems.

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A Study on the Design of Reggae Fashion (레게패션의 디자인 연구)

  • 김수련;염혜정
    • Journal of the Korean Society of Costume
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    • v.50 no.3
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    • pp.133-144
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    • 2000
  • The purpose of this study is to examine a distinctive feature and meaning of Reggae fashion and to establish a form of design on the basis of the Reggae style appeared in the 1990s. For the study, we review a formative background and stream of the Reggae fashion. And then, characteristics of the Reggae fashion is clarified through analyzing street fashion and High-fashion. The result of the analysis demonstrates that the Reggae fashion as a general term of the fashion style is connected to the Reggae musci emerged from Such socio-cultural changes as the tendency of the anti-fashion , the influence of the Afro-fashion , and the popularity of the Reggae music. The reggae fashion has been altered in terms of its style with the lapse of time-Rastafaran style, Raggnuffins and Bhangra style, Hip-hop Reggae style. The Reggae fashion emerged in the 1990s falls into three styles ; Afro-Reggae style, Feminine Reggae style, and Sporty Reggae style. The above mentioned results demonstrate that the design of Reggae fashion targets fro a youth in one's early 20s following a tendency in the 1990s and the 2000s. The design concept represents Romantic Reggae.

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An Analysis of the Astronomy Terms in Convergence Science Textbooks (융합형 과학 교과서에 사용된 천문 분야 용어 분석)

  • Lee, Hyo-Nyong;Kang, Yong-Hee;Song, Mi-Jin;Cho, Hyun-Jun
    • Journal of the Korean Society of Earth Science Education
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    • v.5 no.2
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    • pp.148-157
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    • 2012
  • The purpose of this study was to analyze the terms of astronomy area used in six convergence science textbooks by 2009 curriculum revision. The results of this study were following; the first, the contents about astronomy occupied about 18.6% account of science contents. There were the terms which all textbooks used, but some terms were not used other text book, and the others were used in only one textbook. And the second, there were some terms of having certain concept which had described differently. It was suggested that it was necessary to the effort to prevent to descript same meaning terms differently and to make guideline for the depth and width of the terms.

On Atomic Lattices

  • Lee, Seung-On;Yon, Yong-Ho;Hwang, In-Jae
    • Journal for History of Mathematics
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    • v.19 no.4
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    • pp.97-106
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    • 2006
  • The lattice originated from logic, not mathematics. Around 1880, Peirce thought that all the lattices were distributives, however $Schr{\"{o}}der$ corrected the error around 1890. In 1993, Birkhoff used the term lattice for the first time that had a different meaning from today's lattice. This paper introduces Peirce, and studies correlation among atomic lattices, atomistic lattices, J-lattices, strong lattices and distributive lattices.

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Children's Acquisition of Demonstrative Pronouns in Mandarin Chinese

  • Zhao, Yi-jing
    • Proceedings of the Korean Society for Language and Information Conference
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    • 2007.11a
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    • pp.532-541
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    • 2007
  • This paper investigates children's comprehension and production of demonstrative pronouns (DPs), 'zhege' (this) and 'nage' (that), in Mandarin Chinese. Subjects are children of ages three, four, five and six. Based on the results of the present experiment, children's developmental stages and the corresponding age grading are provided. Also, the present study incorporates a physical clue into the experiment. The result suggests that in the acquisition of deixis children rely highly on physical context to work out the meaning distinction. In addition, Piaget's egocentrism hypothesis and H. Clark's marking hypothesis are examined in the study. The result seems to support the egocentrism hypothesis. Subjects under the age of six do fail to shift the deictic center when they and the experimenter have a different perspective. As for the marking hypothesis, the study seems to challenge the hypothesis. The result shows that children actually performed better on the marked term 'zhege' than the unmarked member 'nage'.

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The Document Clustering using LSI of IR (LSI를 이용한 문서 클러스터링)

  • 고지현;최영란;유준현;박순철
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 2002.06a
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    • pp.330-335
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    • 2002
  • The most critical issue in information retrieval system is to have adequate results corresponding to user requests. When all documents related with user inquiry retrieve, it is not easy not only to find correct document what user wants but is limited. Therefore, clustering method that grouped by corresponding documents has widely used so far. In this paper, we cluster on the basis of the meaning rather than the index term in the existing document and a LSI method is applied by this reason. Furthermore, we distinguish and analyze differences from the clustering using widely-used K-Means algorithm for the document clustering.

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Public Health And Community Health Education In South Africa (남아프리카공화국의 공중보건)

  • Koen, DaLeen
    • Proceedings of The Korean Society of Health Promotion Conference
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    • 1999.07a
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    • pp.37-71
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    • 1999
  • The term public health is used today when the health of a population is referred to. Before we look at public health, we should know the meaning of health. It is, however a difficult concept to define. The World Health Organisations definition of health, states that health is a state of complete physical, mental and social wellbeing and not merely the absence of disease and infirmity (WHO Constitution 1947).(omitted)

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A Study on Formation Characteristics of Townscape in Korean Slow City (국내 슬로시티의 경관 형성 특성에 관한 연구)

  • Moon, Sun-Wook
    • Journal of the Korean Institute of Rural Architecture
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    • v.13 no.3
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    • pp.11-20
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    • 2011
  • The present age demands a change in attitude based on a differentiated life value from city. It will provide to a fundamental solution for the gap of living level in the farming and fishing communities and recreate distinguishing comfortable communities. The purpose of this study was to deduct the formation characteristics of the townscape of Korean slow city according to analyze resources and structure of landscape. Planning of slow city's townscape is a process of imagification of filtrate unique meaning. The glob share synchronic unique values by slow city's network. Therefore instead of putting emphasis on promoting tourist business for short-term revenue, it will be under control to raise the standard of living and to be not forfeited and diluted the rights for sustainable slow city's status. Participation of resident needs in this process. Accordingly it need a strategy of landscape formation design and a interdepartmental practice system for a continuous slow city's image by renewal of disharmonious townscape in the built-up area.