• 제목/요약/키워드: Technology-based Self-Service

검색결과 274건 처리시간 0.035초

시판용 육수 제품의 구매 수용 태도 - 특급 호텔 조리사를 중심으로 - (Purchase Accommodation Attitude of Commercial Stock Merchandise - Focused on Cuisiniers of Deluxe Hotels -)

  • 변광인;김동진;최수근
    • 한국조리학회지
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    • 제14권2호
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    • pp.115-127
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    • 2008
  • The purpose of this study is to validate the evaluation of stock, which has relation with self-esteem and career for the development of commercial stock. This study conducted a survey of purchasing attitudes & receptiveness in order to hold an accurate course for developing stock. According to the analysis, the results are as follows. It examined the cuisiniers of deluxe hotels who mainly use stock of Seoul and the capital region. A total of 350 samples were distributed and 289 samples were selected for the research. Statistical analysis of collected data executed frequency, percentage, average, reliability analysis, factor analysis using SPSSWIN 12.0 PC package programs. Making stock, cooking skills, cooking methods, quality of food ingredients and cooking recipes are important. Also, sensory characteristics such as color, odor, and taste should be considered. Career and self-esteem act on the purchase accommodation attitude of commercial stock. Commercial stock products more than 1,000 mL or 2,000 mL of liquid styles need packing of vacuum pack(vinyl). Based on the result of this study, we will make efficient use of research data for the development of commercial stock products and we will be able to improve conservation of taste with good quality by making by hand through standardization and mass production of traditional culinary skills.

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모바일뱅킹서비스 수용요인에 관한 실증연구 (An Empirical Study on the Factors Influencing the Acceptance of Mobile Banking Services)

  • 유일;신선진;소순후
    • Journal of Information Technology Applications and Management
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    • 제13권2호
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    • pp.67-86
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    • 2006
  • Based on literature relating to the TAM (technology acceptance model) and TPB (theory of planned behavior), this study extends the TAM in a mobile banking context. The extended model was tested using LISREL analysis on the sample of 222 users who have experience with the banking service. The model was partially supported in a mobile banking context, accounting for 49% of the variance in the usage intention. The results showed that the perceived usefulness, the perceived credibility, and the perceived financial cost play a significant role in influencing the usage intention of the mobile banking service. In addition, instant connectivity and perceived credibility were found to influence the perceived usefulness, and self-efficacy and instant connectivity were found to influence the perceived ease of use. Implications of these findings are discussed for researchers and practitioners.

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IPTV 뱅킹 서비스 이용 의도에 영향을 미치는 요인 (Factors that Influence User Intention of IPTV Banking Service)

  • 김문선;김문오;김효진;류성렬
    • Journal of Information Technology Applications and Management
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    • 제16권2호
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    • pp.79-98
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    • 2009
  • IPTV has risen as a new driving force amid concerns against the saturated internet market and gained enormous attention of both the government and industry as niche market. Especially, IPTV banking which is one of the major services, IPTV has risen up recently as another financial service channel. Prior to the expansion of the new technology, this study attempts to predict its success possibility. In order to grasp variables that would effect formation of user intention of potential adopters, and external variables that influence user intention of IPTV banking have been confirmed and studied empirically based on Technology Acceptance Model(TAM). As a result, it was validated that self?efficacy, facilitating condition, social influence, and perceived importance to TV banking needs are the influential variables. Therefore, one may able to find appropriate direction of marketing activities for effective expansion of IPTV banking service through this study. Also, considering the fact that the number of service users has absolute influence over profit determination in the IPTV banking service industry, the study about characteristics and intention of such potential adopters could certainly be significant.

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물류수송을 위한 이종 협업 무인 시스템 개발 (Development of a Cooperative Heterogeneous Unmanned System for Delivery Services)

  • 조성욱;이다솔;정연득;이웅희;심현철
    • 제어로봇시스템학회논문지
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    • 제20권12호
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    • pp.1181-1188
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    • 2014
  • In this paper, we propose a novel concept foran unmanned delivery service using a cooperative heterogeneous unmanned system consisting of a self-driving car and an unmanned aerial vehicle (UAV). The proposed concept is suitable to deliver parcels in high-density and high-rise urban or residential areas. In order to achieve the proposed concept, we will develop acooperative heterogeneous unmanned system. Customers can order goods using a smartphone application and the order information, including the position of the customer and the order time, and the package is transported automatically by the unmanned systems. The system assigns the tasks suitable for each unmanned vehicle by analyzing it based on map information. Performance is validated by experiments consisting of autonomous driving and flight tests in a real environment. For more evaluation, the landing position error analysis is performed using circular error probability (CEP).

The Impact of Click and Collect's Service Quality on Customer Emotion and Purchase Decision: A Case Study of Mobile World in Vietnam

  • Le, Quang Hung;Nguyen, Luu Thanh Tan;Pham, Ngoc Tram Anh
    • The Journal of Asian Finance, Economics and Business
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    • 제6권1호
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    • pp.195-203
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    • 2019
  • The study aims to identify Service Quality factors that affect purchase decision on Click and Collect service through the mediating variable of customer emotions at Mobile World stores in Ho Chi Minh City. This study employs a mixed methods research design. Data were collected through online self-completion questionnaire distributed to 316 customers who used to experience Click and Collect service at the Mobile World stores in Ho Chi Minh City, Vietnam. The theoretical model was tested through two-stage regression analysis (PATH model). The findings show that factors of service quality such as Reliability, Responsiveness, Assurance, Empathy, Tangibility, and Emotions affect the decision to purchase online and receive products directly at Mobile World stores in Ho Chi Minh City. Responsiveness and Assurance have a significant positive impact on the customer's emotions. Consequently, these factors should be considered and addressed when conducting multi-channel services. Obviously, employees must first be trained to be able to deliver the promise of the retailer to their customers. Based on the results of the study, the authors provide managerial implications for retailers in Vietnam in the multi-channel retail environment to develop Click and Collect at retail stores across the country and the world.

Relationship between Self-efficacy and Living Satisfaction and Depression according to the level of Information Service Activities of the Elderly

  • Kim, Kyung-Sook
    • 한국컴퓨터정보학회논문지
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    • 제25권6호
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    • pp.225-230
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    • 2020
  • 이 연구는 노인정보화 활동수준과 자기효능감 그리고 생활만족 및 우울 간의 구조적 관계를 실증분석하여 시사점을 제시하고자 하는 것이 본 연구의 목적이다. 이를 위해서 G광역시 및 자치구의 노인복지관에 등록하여 정보화교육에 참여하고 있는 노인 수강생들을 대상으로 설문조사를 실시하였다. 자료분석은 SPSS 22.0 통계프로그램을 활용하여 회귀분석과 계층적 회귀분석에 의한 연구가설을 검증하였다. 분석결과 노인정보화 활동수준은 자기효능감의 수준을 높여 주고, 노인정보화 활동수준과 자기효능감은 노인들의 생활만족의 수준은 높여 주었으며, 우울의 수준은 낮춰주는 것으로 나타났다. 그리고 자기효능감은 노인정보화 활동수준과 생활만족 및 우울 간의 관계에서 매개효과가 있는 것으로 나타났다. 이러한 분석결과를 기초로 하여 노인정보화 활동수준을 높여줄 수 있는 정책적 방안을 제시하였다.

G4C 스마트 앱 서비스 특성이 사용의도에 미치는 영향: 한·중 비교 분석을 중심으로 (The Influence of Using Intention by G4C Smart Application Service Characteristics: Comparing Korea and China)

  • 상회강;김화경;이종호
    • 유통과학연구
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    • 제12권11호
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    • pp.85-100
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    • 2014
  • Purpose - Recently, the prevalence of high-speed mobile communication technology (4G) and mobile devices (smart phones, tablet PC, etc.) is leading innovative changes across all fields in society as well as business environments. Furthermore, a diversified mobile application service has spread rapidly through mobile devices such as smart phones and tablet PCs. Accordingly, the traditional E-government services paradigm has rapidly changed into mobile intelligence. To identify the influencing factors on the using intention of G4C smart app services, based on previous studies, the variables that influence using G4C smart app services are defined; these are user cognitive factors (perceived usefulness, perceived easiness), user characteristics factors (user innovativeness, self-efficiency, social influence), service quality factors (convenience, interactivity, accessibility), and system quality factors (instant connectivity, safety). Research design, data, and methodology - This is designed not only to collect data with a questionnaire survey (9/22/13~10/23/13) but also to test hypotheses with SEM by SPSS 21.0 and AMOS 21.0 in both Korea and China. All items are used with Likert 5 scales. A total of 643 questionnaires (Korea 318, China 325) are used. Results - The perceived usefulness and perceived easiness in user cognitive factors have positive influence on using intention. The user innovativeness, self-efficiency, and social factors in user characteristics factors have positive influences on using intention. The convenience, interactivity, and accessibility in service quality factors have positive influences on both reliability and using intention. Safety in system quality has positive influence on both reliability and using intention. Reliability has positive influence on using intention. The control variables (Korea and China) affect its control hypothesis. Strategies and implications are suggested to assist the public using the intention of smartphone's e-government services based on the results of the empirical analysis. The mobile application service can be considered a new emergence of the paradigm just like the government's on-line portal websites appeared in the past. Under this prevailing situation of mobile smart devices, to promote the success of e-government mobile APP services, accurate analysis and understanding of users should precede anything, to provide services to grasp and satisfy users' desire properly. Conclusions - This study proposes implications to help E-governmental officers and companies make strategies. First, this is expected to give some information on the understanding and knowledge regarding the process of G4C smart APP service based on the empirical study. Second, this helps to make future policies and ways about E-government G4C smart APP service. Third, it is proved that super speed mobile communication technology and devices including phones will be crucial to change the structure of E-government services in 2-3 years. Fourth, it is necessary to increase the trust and using intention of users. Fifth, considering what type of environment users are placed in, to present proper public information matching their inclination, is important. Finally, various ways of experiencing service to explore potential users and ceaseless public relations are required.

SNS 채팅 데이터에 적응적인 Self-Attention 기반 문맥의존 철자오류 교정 시스템 (Adaptive Context-Sensitive Spelling Error Correction System Based on Self-Attention for Social Network Service Chatting Data)

  • 최혜원;장대식;손동철;이승욱;고영중
    • 한국정보과학회 언어공학연구회:학술대회논문집(한글 및 한국어 정보처리)
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    • 한국정보과학회언어공학연구회 2019년도 제31회 한글 및 한국어 정보처리 학술대회
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    • pp.362-367
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    • 2019
  • 본 논문에서는 Self-Attention을 활용한 딥러닝 기반 문맥의존 철자오류 교정 모델을 제안한다. 문맥의존 철자오류 교정은 최근 철자오류 교정 분야에서 활발히 연구되고 있는 문제 중 하나이다. 기존에는 규칙 기반, 확률 기반, 임베딩을 활용한 철자오류 교정이 연구되었으나, 아직 양질의 교정을 수행해내기에는 많은 문제점이 있다. 따라서 본 논문에서는 기존 교정 모델들의 단점을 보완하기 위해 Self-Attention을 활용한 문맥의존 철자오류 교정 모델을 제안한다. 제안 모델은 Self-Attention을 활용하여 기존의 임베딩 정보에 문맥 의존적 정보가 반영된 더 나은 임베딩을 생성하는 역할을 한다. 전체 문장의 정보가 반영된 새로운 임베딩을 활용하여 동적으로 타겟 단어와의 관련 단어들을 찾아 문맥의존 철자 오류교정을 시행한다. 본 논문에서는 성능평가를 위해 세종 말뭉치를 평가 데이터로 이용하여 제안 모델을 실험하였고, 비정형화된 구어체(Kakao Talk) 말뭉치로도 평가 데이터를 구축해 실험한 결과 비교 모델보다 높은 정확율과 재현율의 성능향상을 보였다.

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치과기공사의 전문직 자아개념 연구 - 서울지역 근무자에 한하여 - (A Study on the Dental Technicians' Professional Self-Concept - Centering on the Dental Technicians in Seoul Area -)

  • 이혜은
    • 대한치과기공학회지
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    • 제29권2호
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    • pp.35-47
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    • 2007
  • The aim of this study was to make dental technicians recognize the importance of their professional self-concept, and to provide basic data to devise the educational programs and policies of establishing their positive professional self-concept. In addition, the investigator tried to present some improvement measures for dental technicians' actual services by examining their job satisfaction. Study findings are as follows: First, the score of study subjects' self-concept is 3.41($\pm$.58) (perfect score=5), middle or high in rank. As for the mean score of professional self-concept by realms, the self-concept of communication is 3.59($\pm$.67), the highest; the self-concept of leadership in the realm of professional service is 3.54($\pm$.75); the self-concept of skills is 3.50($\pm$.75); the self-concept of adaptability is 3.47($\pm$.69); and the recognizant level of satisfactory self-concept is 2.95($\pm$.81), below the normal. Second, as for the difference of professional self-concept according to general characteristics, such variables as age, marital states, and the length of one's service have a significant influence upon the recognition of self-concept. First, the self-concept of those whose age is between 31 and 35 is the highest (3.64$\pm$.49), and it is followed by that of those whose age is 36 and above (3.57$\pm$.77) and then that of those whose age is between 26 and 30 (3.31$\pm$.56)). And that of those whose age is below 25 is the lowest. The obove results show us that the professional self-concept of older study subjects is higher than that of younger ones in general(p<.01). As for marital states, that of married persons(3.54$\pm$.64) is higher than that of unmarried ones(3.35$\pm$.55)(p<.05). As for the length of one's service, that of longtime employees is higher than that of short-period workers(p<.01). In relation to positions, a manager's professional self-concept is the highest(3.89$\pm$.55) and that of an assistant technician is the lowest(3.17$\pm$.58). Study findings show that the professional self-concept of higher ranking technicians is higher than that of lower ones in general (p<.001). Based on the study findings, the investigator suggests followings: First, studies on the professional self-concept that is appropriate to the characteristics of dental technicians must be carried out with a new point of view. Second, a tool must be researched and developed in order for the professional self-concept of dental technicians to be measured. Third, if a new professional self-concept is established and a measuring tool is developed, a study on the relationship between dental technicians' professional self-concept and practice performance can be carried out again.

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Fostering Pre-service STEM Teachers' Technological Pedagogical Content Knowledge: A Lesson Learned from Case-based Learning Approach

  • Srisawasdi, Niwat
    • 한국과학교육학회지
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    • 제32권8호
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    • pp.1356-1366
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    • 2012
  • As the recent demand for human resources in science, technology, engineering, and mathematics (STEM), the development of professional STEM teacher is called worldwide. It is becoming a critical need in teacher education in order to educate student teachers, and prepare pre-service and beginning teachers for high quality of teaching competency. To promote the competency for $21^{st}$ century STEM teachers, the epistemology of technological pedagogical content knowledge (TPACK) is currently considered as the essential qualities of knowledge for highly qualified teachers. The aim of this study is explore the effect of case-based learning approach on TPACK competency of pre-service STEM teachers. In order to develop the pre-service teachers' competency regarding effective integration of technologies into teaching specific content areas, a series of innovative case study teaching in science and mathematics was presented to 43 participants of pre-service physics, chemistry, biology, mathematics, and computer teachers during a course of information and communication technology (ICT) in Education at Khon Kaen University, Thailand. After finishing a case presentation, the pre-service teachers were encouraged into a forum of critical open discussion by considering the potential impact of the case and the TPACK framework. They were investigated instructional design competency of using ICT tools into student learning process and their personal beliefs about ICT in educational process both before and after. The participant's reactions and learning was evaluated by using a self-reported questionnaire and an implementation log of content-specific learning process design, respectively. Results showed a change of their beliefs and the transformation of their TPACK competency in STEM teaching. In an effort to better serve the needs of high quality STEM teachers, the results of this study illustrated that the competency of TPACK could be particularly considered as a core attributes for future STEM teachers. By the way, case-based learning approach can play an effective part in preparing and professing the TPACK competency for STEM teachers.