Factors that Influence User Intention of IPTV Banking Service

IPTV 뱅킹 서비스 이용 의도에 영향을 미치는 요인

  • 김문선 (중소기업기술정보진흥원 정보화 사업부) ;
  • 김문오 (연세대학교 정보대학원) ;
  • 김효진 (연세대학교 정보대학원) ;
  • 류성렬 (연세대학교 정보대학원)
  • Received : 2009.04.29
  • Accepted : 2009.06.15
  • Published : 2009.06.30

Abstract

IPTV has risen as a new driving force amid concerns against the saturated internet market and gained enormous attention of both the government and industry as niche market. Especially, IPTV banking which is one of the major services, IPTV has risen up recently as another financial service channel. Prior to the expansion of the new technology, this study attempts to predict its success possibility. In order to grasp variables that would effect formation of user intention of potential adopters, and external variables that influence user intention of IPTV banking have been confirmed and studied empirically based on Technology Acceptance Model(TAM). As a result, it was validated that self?efficacy, facilitating condition, social influence, and perceived importance to TV banking needs are the influential variables. Therefore, one may able to find appropriate direction of marketing activities for effective expansion of IPTV banking service through this study. Also, considering the fact that the number of service users has absolute influence over profit determination in the IPTV banking service industry, the study about characteristics and intention of such potential adopters could certainly be significant.

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