• Title/Summary/Keyword: Technical Satisfaction

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Percutaneous Sacroplasty : Effectiveness and Long-Term Outcome Predictors

  • Lee, Jaehyung;Lee, Eugene;Lee, Joon Woo;Kang, Yusuhn;Ahn, Joong Mo;Kang, Heung Sik
    • Journal of Korean Neurosurgical Society
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    • v.63 no.6
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    • pp.747-756
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    • 2020
  • Objective : To evaluate the effectiveness and long-term outcome predictors of percutaneous sacroplasty (PSP). Methods : This single-center study assessed 40 patients with sacral insufficiency fractures using the short-axis technique under C-arm flat-panel detector computed tomography (CT). Two radiologists reviewed the patients' magnetic resonance and CT images to obtain imaging findings before PSP and determine technical success, respectively. The short-term outcomes were visual analog scale score changes and opioid usage reductions. Long-term outcomes were determined using telephone interviews and the North American Spine Society (NASS) patient-satisfaction index at least one year after PSP. Results : Technical success was achieved without any significant complications in 39 patients (97.5%). Telephone interviews were possible with 12 patients and failed in 10 patients; death was confirmed in 18 patients. Fifteen patients (50%) re-visited the hospital and received conservative treatment, including spinal injections. Nine patients reported positive satisfaction (NASS patient-satisfaction index 1 or 2), while the negative satisfaction group (NASS patient-satisfaction index 3 or 4, n=3) showed a higher incidence of compression fractures at the thoracolumbar spine level (66.7% vs. 22.2%) and previous spinal injection history (66.7% vs. 33.3%). The poor response group also showed higher incidences of facet joint arthrosis (100% vs. 55.6%), central canal stenosis (100% vs. 22.2%), neural foraminal stenosis (33.3% vs. 22.2%), scoliosis (100% vs. 33.3%), and sagittal malalignment (100% vs. 44.4%). Conclusion : PSP was effective for sacral insufficiency fractures and showed good long-term outcomes. Combined compression fractures in the thoracolumbar spine and degenerative lumbar pathologies could be possible poor outcome predictors.

A Study of the Relation between Functional and Technical Services and Customer's Satisfaction and Loyalty in Korea Feeding Industry (한국 배합사료 공급에 있어서 기능적, 기술적 서비스와 고객 만족 및 충성도에 관한 연구)

  • Chang, Dae-Sung;Shin, Chung-Sub;Cha, Sang-Hyup
    • Journal of the Korea Society of Computer and Information
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    • v.12 no.2 s.46
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    • pp.265-279
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    • 2007
  • The purpose of this study is to present SCM as an innovative alternative to domestic feed industry, which seems in urgent need of introducing SCM to get competitive advantages. To fulfill the purpose this study tried to find whether the supply services of Korean feed industry are high contact service or low contact service. The results of this study are summarized as follows. It appeared that the functional qualify supply service quality influenced positively not only on customer satisfaction but also on customer loyalty. That is, it is necessary to improve the functional service qualify of supply practices in order to increase customer satisfaction and loyalty. But this study showed that the customer satisfaction did not influence the customer loyalty. And technical quality supply service had a positive effect on customer loyalty but it didn't influence customer satisfaction bur customer loyalty. As the results of this study it is identified that the services of supply practices of the Korean feed industry are tend to be high contact services rather than low contact services. Thus, the Korean feeding firms have to plan the supply strategy for converting the supply service from low contact services to high contact services gradually to get competitive advantages.

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A Study on User Satisfaction in u-IT New Technology Verification Projects Focused on Domestic RFID/USN Pilot Projects (u-IT 신기술 검증프로젝트의 대한 사용자 만족도에 대한 연구)

  • Lim, Kyu-Kwan;Lim, Young-Hwan
    • Journal of Digital Convergence
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    • v.8 no.1
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    • pp.1-10
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    • 2010
  • Since 2004, the Korean government has been engaged in u-IT new technology verification projects in an effort to level up the industries. Recently, cases are reported that RFID/USN technology has been adopted and applied to business processes, mainly by large enterprises. However, further policies and support for the industries have been restrained because of unavailability of essential data for policy making. Therefore, the study examined the level of satisfaction among the actual recipient organizations from the 27 pilot projects to draw implications from the study result. Accordingly, the level of satisfaction was assessed in four project phases from RFID/USN building, utilization (technical quality), utilization (business quality), to maintenance. The study result showed that the technical stability reached a significant level but the level of satisfaction in the maintenance phase for the utilization and proliferation of the technology remained at the lowest. It suggested that a more specified policy support is needed in the maintenance phase to include inexpensive supply of tags and devices, a maintenance establishment of consortium to maintain reliability and continuity of service, strengthening internal competence of the beneficiary organizations for utilization of RFID/USN.

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The Satisfaction of the Students, Teachers, and Smaller businesses who participate in the 「Apprenticeship」 (「도제학교」에 참여하는 학생, 교사, 중소기업의 만족도)

  • Kim, Su won;Kim, Moon Seup;Kim, Jin Sook
    • The Journal of the Convergence on Culture Technology
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    • v.5 no.3
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    • pp.177-183
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    • 2019
  • The purpose of this study was to identify and analyze the satisfaction of students, teachers, and smaller businesses who participate in the apprenticeship. To get answers, it analyzed students and teachers in 4 technical high schools in Daegu city and 4 technical high schools in small and midium sized city in Gyeongsangbuk-do province, and analyzed field teachers and people in charge in the smaller businesses which entered into the program. This study results are as follows. First, It is shown that participation in apprenticeship school is helpful for emplyment and that apprenticeship system is helpful for student's career choice because the respondents who are willing to make aggressive invitation to juniors are high. Second, Satisfaction with teachers was company discovery to be difficult, but the need for the system was relatively positively evaluated. Third, when it comes to the satisfaction of the smaller businesses, The participating companies's matter of primary concern is continuous business growth and they have will to participate in the apprenticeship program depending on the demand for manpower.

An Analysis of the Positive and Negative Factors Affecting Job Satisfaction Using Topic Modeling

  • Changjae Lee;Byunghyun Lee;Ilyoung Choi;Jaekyeong Kim
    • Asia pacific journal of information systems
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    • v.34 no.1
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    • pp.321-350
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    • 2024
  • When a competent employee leaves an organization, the technical skills and know-how possessed by that employee also disappear, which may lead to various problems, such as a decrease in organizational morale and technology leakage. To address such problems, it is important to increase employees' job satisfaction. Due to the advancement of both information and communication technology and social media, many former and current employees share information regarding companies in which they have worked or for which they currently work via job portal websites. In this study, a web crawl was used to collect reviews and job satisfaction ratings written by all and incumbent employees working in nine industries from Job Planet, a Korean job portal site. According to this analysis, regardless of the industry in question, organizational culture, welfare support, work system, growth capability and relationships had significant positive effects on job satisfaction, while time and attendance management, performance management, and organizational flexibility had significant negative effects on job satisfaction. With respect to the path difference between former and current employees, time and attendance management and organizational flexibility have greater negative effects on job satisfaction for current employees than for former employees. On the other hand, organizational culture, work system, and relationships had greater positive effects for current employees than for former employees.

A Study of Forecasting User Experience Design Model of Virtual Reality Bike (VR 자전거의 사용자 경험 설계 모델 예측에 관한 연구)

  • Cho, Jae-Hyung;Koo, Kyo-Chan;Han, Seung-Jo;Kim, Sun-Uk
    • Journal of Digital Convergence
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    • v.16 no.11
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    • pp.167-175
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    • 2018
  • By conducting multiple regression analysis, we analyzed the major independent factors affecting user convenience and emotional factors, and identified the important functional elements in the design of the VR device, so that the functional elements to be developed can be grasped in advance. As a result of the study, satisfaction of handling of VR bicycle and satisfaction of speed control by paddling were considered as the most important technical factors as independent factors which have the greatest influence on user convenience and emotional factor among technical satisfaction. Also, it is possible to increase the probabilities of successful design by setting a model that predicts user convenience and the emotional part from the technical factors.

A Study on How to Vitalize Technical Innovation of the Small and Medium Firms Utilizing Regional Innovation System (지역혁신기관을 활용한 중소기업 기술혁신 활성화 방안에 관한 연구)

  • Jeon, Gi-Sang;No, Gyu-Seong;Lee, Seung-Hui
    • 한국디지털정책학회:학술대회논문집
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    • 2006.12a
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    • pp.19-41
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    • 2006
  • The purpose of this paper is to suggest field-oriented policy of regional innovation support system. To accomplish this purpose, we examined the status quo of technical support ,performance satisfaction of consumers and practical issues. The key factors influencing core technical innovation of small and medium firms are development fund, R&D employees, experimental instrument, technical information, protection of intellectual property, subcontracting and so on. To make sure of practical effect, therefore, it would rather necessary to implement policy support linking government and supporting means on the ground of needs of small and medium firms than specific method such as funding.

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Aiming at Railway Technical Researches (철도기술연구의 목표설정)

  • Kim Hyun-Woong;Bhang Yun-Keun
    • Proceedings of the KSR Conference
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    • 2004.06a
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    • pp.435-439
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    • 2004
  • Research and technology development is an ongoing, iterative process that must be both forward looking and flexible enough to address new needs. The railway technical researches are key to making railway operations safer and more secure, reducing delays, reducing costs, raising effective capacity, improving customer satisfaction, improving energy utilization, reducing emissions, and becoming more economically viable. The railway technical research and development projects can be implemented as independent systems, in which case their benefits will be limited, or they can be implemented as integrated systems, in which case the benefits will be compounded. But the overall objectives of railway technical researches are to provide the railway system with technology which includes increasing quality and boosting productivity.

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A Study on How to vitalize Technical Innovation of the Small and Medium Firms (중소기업 기술혁신 활성화 방안 연구)

  • Lee, Seung-Hee;Noh, Kyoo-Sung;Kim, Hye-Kyung;Park, Lae-Gyu
    • Journal of Digital Convergence
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    • v.5 no.1
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    • pp.101-116
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    • 2007
  • The purpose of this paper is to suggest field-oriented policy of regional innovation support system. To accomplish this purpose, we examined the status quo of technical support, performance satisfaction of consumers and practical issues. The key factors influencing core technical innovation of small and medium firms are development fund, R&D employees, experimental instrument, technical information, protection of intellectual property, subcontracting and so on. To make sure of practical effect, therefore, it would rather necessary to implement policy support linking government and supporting means on the ground of needs of small and medium firms than specific method such as funding.

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공급업체 서비스 품질이 고객만족 및 고객충성도에 미치는 영향

  • Jeong, Yu-Jin;Park, Yu-Jin;Jang, Geun-Nyeong
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2007.11a
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    • pp.38-42
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    • 2007
  • In this paper, we identify the factors of supplier service quality, and explore the relationships between these factors and customer satisfaction, and between these factors and customer loyalty. Through empirical analysis, the five factors, such as technical ability, information service, service flexibility, delivery reliability, and after service, are identified. The analysis also shows that information service and service flexibility influence customer satisfaction, and service flexibility and after service influence customer loyalty.

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