• Title/Summary/Keyword: Task Solving

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QI Activities for Promotion of Patient's Satisfaction (환자 만족도 조사를 통한 QI활동의 효과 평가 - 일개 병원을 중심으로 -)

  • Park, Yon-Ok;Kim, Mi-Soug;Ko, Eun-Geong;Kim, Yeon-Jung;Hong, Chang-Ho
    • Quality Improvement in Health Care
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    • v.5 no.2
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    • pp.312-323
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    • 1998
  • Background : Evaluation of patient's satisfaction is one of the most important aspects of quality improvement. If the patient highly satisfies with the medical service provided in the hospital, he/she will be likely to visit the same hospital again. Patient's satisfaction of a particular hospital is directly correlated with hospital profits as well as reputation in the community. For this reason, various kinds of survey measuring satisfaction level have been performed and many kind of QI activities for enhancing the profits as well as reputation in the community. For this reason, various kinds of survey measuring satisfaction level have been performed and many kind of QI activities for enhancing the patient's satisfaction. This study is to find the effect of hospital QI activities on the patent's satisfaction level. Methods: After questionnares were developed, survey of measuring satisfaction level was performed in August, 1998. On the basis of survey results, QI activities were carried out to attain the target point of 4.0 and subsequent survey was done in November, 1998. Results: With three main principles of "problem solving approach with kindness". "helping patient to participate in medical procedure with sufficient information", and "putting employees into practice of attitude with human respect", the average level of satisfaction was enhanced from 3.45 to 3.55 level. Also kindness level of employees was increased from 3.71 to 3.82. Level of dissatisfaction about insufficient explanation and unkind attitude was dropped from 69% to 48% and from 82% to 46% respectively. Conclusion: With the result of this study overall satisfaction level was enhanced. In order to keep these advantages a operation of Quality Improvement Task Force Team in each subject will be required.

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Improvement of Search Efficiency in Optimization Algorithm using Self-adaptive Harmony Search Algorithms (매개변수 자가적응 화음탐색 알고리즘의 성능 비교를 통한 최적해 탐색 효율 향상)

  • Choi, Young Hwan;Lee, Ho Min;Yoo, Do Guen;Kim, Joong Hoo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.1
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    • pp.1-11
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    • 2018
  • In various engineering fields, determining the appropriate parameter set is a cumbersome and difficult task when solving optimization problems. Despite the appropriate parameter setting through parameter sensitivity analysis, there are limits to evaluating whether the parameters are appropriate for all optimization problems. For this reason, kinds of a Self-adaptive Harmony searches have been developed to solve various engineering problems by the appropriate setting of algorithm's own parameters according to the problem. In this study, various types of Self-adaptive Harmony searches were investigated and the characteristics of optimization were categorized. Six algorithms with a differentiation of optimization process were applied and compared with not only the mathematical optimization problem, but also the engineering problem, which has been applied widely in the algorithm performance comparisons. The performance of each algorithm was compared, and the statistical performance indicators were used to evaluate the application results quantitatively.

An Exploratory Study on the Factors Affecting the Success and Utilization of Reestablished Knowledge Management Systems in a Customer Center: Case of K Life Insurance (고객센터 지식관리시스템 재구축 성공과 활용에 영향을 미치는 요인에 관한 탐색적 연구: K 보험사 사례를 중심으로)

  • Hong, Byung Sun;Koh, Joon;Cheong, Ki Ju
    • Knowledge Management Research
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    • v.17 no.3
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    • pp.93-116
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    • 2016
  • Knowledge, as a source of firm's competitive edges, has been drawing attention, while numerous enterprises are investing huge amount of assets to foster the right environments for executing knowledge management (KM). As a practical way of such KM, knowledge management systems (KMS) support the creation, diffusion, and utilization of knowledge, which are the tools for practicing such management style. Recently, the customer centers which make the closest contact with the customers are being concerned about the establishment of KMS. Considering the characteristics of real-time problem solving in customer centers during the consultation with the customers, the importance of KMS is paramount to the centers. This study analyzes major factors influencing the success and utilization of the customer center KMS's reestablishment, as an exploratory case study of the reestablishment of KMS in the customer center of K insurance company. First, the characteristic differences between the customer center's KMS and the traditional KMS are discussed, and the triangulation technique is applied to secure objectivity of this case study's findings. Major results of the case study state that, for the success of KMS and improvement of utilization, the followings should be considered preferentially: excellent system quality (accessibility, user convenience, easy searching, speed/menus); high information quality (accuracy, usefulness, timeliness, task-relevance, diversity, degree of specification); appropriate operation strategy and process for the utilization of system (education, training opportunity, appropriate personnel, speed and procedure of approval, compensation/evaluation); and change management via the support from the CEO's level (concern and participation of CEO, will to propel the project, investment, advertisement, etc.). This study provides practical suggestions with respect to factors which should be more carefully dealt with, since still many customer centers have hard time establishing and operating KMS due to lack of previous studies.

Implementation of Mobile Agent Multicast Migration Model for Minimizing Network Required Time (네트워크 소요시간 최소화를 위한 이동 에이전트의 멀티캐스트 이주 모델 구현)

  • Kim Kwang-jong;Ko Hyun;Kim Young Ja;Lee Yon-sik
    • The KIPS Transactions:PartD
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    • v.12D no.2 s.98
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    • pp.289-302
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    • 2005
  • The mobile agent has very various performance according to the element of communication number of times between hosts, quantity of transmission data agent's size, network state etc. specially, migration method is caused much effect in whole performance of distributed system. Most existing migration methods have simplicity structure that it moves doing to accumulate continuously result after achieving task by visiting host in the fixed order. Therefore, in case there are situation such as fault, obstacle, and service absence etc. This can be inefficient due to mobile agent increased network required time. In this paper, we design and implementation Multicast Migration Model for minimizing network required time by solving this problems. Multicast Migration Model includes components such as mobile agent including call module and naming agent, which provides object replication information and distributed server's location transparence. And we evaluate and compare with existing migration method applying prototype system to verify implemented migration model.

Prediction of KOSPI using Data Editing Techniques and Case-based Reasoning (자료편집기법과 사례기반추론을 이용한 한국종합주가지수 예측)

  • Kim, Kyoung-Jae
    • Journal of the Korea Society of Computer and Information
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    • v.12 no.6
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    • pp.287-295
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    • 2007
  • This paper proposes a novel data editing techniques with genetic algorithm (GA) in case-based reasoning (CBR) for the prediction of Korea Stock Price Index (KOSPI). CBR has been widely used in various areas because of its convenience and strength in compelax problem solving. Nonetheless, compared to other machine teaming techniques, CBR has been criticized because of its low prediction accuracy. Generally, in order to obtain successful results from CBR, effective retrieval of useful prior cases for the given problem is essential. However. designing a good matching and retrieval mechanism for CBR system is still a controversial research issue. In this paper, the GA optimizes simultaneously feature weights and a selection task for relevant instances for achieving good matching and retrieval in a CBR system. This study applies the proposed model to stock market analysis. Experimental results show that the GA approach is a promising method for data editing in CBR.

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Record Keeping of Employee Exposure to Chemical Hazards under Industrial Safety and Health Law (근로자의 화학물질 노출관련 기록 보존에 관한 연구)

  • Oh, Sangmin;Park, Donguk;Yu, SeoungJae;Jung, Jin Woo;Lim, KyungTaek;Lee, Jaehwan;Ha, Kwonchul
    • Journal of Korean Society of Occupational and Environmental Hygiene
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    • v.23 no.4
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    • pp.367-373
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    • 2013
  • Objectives: Employee exposure record refers to a record containing information about environmental (workplace) monitoring or measuring of a toxic substance or harmful physical agent. The aims of this study were to examine problems related to exposure records and provide some amendments to the Korean Industrial Safety & Health Act for the effective management of chemical substances under the law. Methods: This study performed a literature search and review on legal provisions related to exposure records of a number of different countries, including Korea, the USA, Japan, EU, Germany, and the UK. They were compared and investigated and the amendment of articles was suggested. Results: The results of this study were provided as suggested amendments to the related act. There were a variety of ways of improvement, including a 30-year retention period and the introduction of new access methods, contents, transfer, and maintenance methods. All exposure data elements have to be standardized, including reference to a similar exposure group (SEG), sampling strategy, and circumstances of exposure (e.g., date, shift length, use of personal protective equipment, etc.). The SEGs are described by process, job, task, and environmental agent. Conclusions: This study is expected to provide for the amendment of the related act in order to ensure effective management of exposure records and is helpful for solving the cause and result of occupational disease by keeping exposure records according to the Industrial Safety & Health Act.

Usability Study through Project-based and Participatory Learning - Focused on Usability Improvement of Pointing Task using Wiimote - (과제 중심 및 참여학습을 통한 사용성 연구 사례 - Wiimote를 이용한 포인팅 작업의 사용성 개선을 중심으로 -)

  • Kim, Hye-Sun;Jung, Kwang-Tae
    • The Journal of Korean Institute for Practical Engineering Education
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    • v.4 no.1
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    • pp.22-29
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    • 2012
  • Students have to effectively get lots of knowledge and technique for practical education. Usability is one of the most important factors that have to be considered for user-centered design. Students who study design have to recognize the importance of usability and learn the method of problem solving considering usability. For this, the application of project-based and participatory learning for usability education was studied. Study team was organized including graduate, undergraduate, and high school students. Students team identified a research topic, and then studied the topic. Usability evaluation and design improvement was performed in this study. Students could learn usablity evaluation method and design method through the process.

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Map based cloning of resistance to bacterial leaf blight gene using QTL analysis in rice

  • Du, Xiao-Xuan;Kim, Kyung-Min
    • Proceedings of the Korean Society of Crop Science Conference
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    • 2017.06a
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    • pp.138-138
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    • 2017
  • Agriculture is the most primitive civilized Activities of mankind but also the propellant of civilization development. Because it is the most basic material goods source of mankind. Among these materials rice is one of the most important part of these, we call them the substance of survival. From the beginning of the agricultural activities to the present we have experienced three industrial revolutions and are experiencing the Fourth Industrial Revolution. With the development of science and technology makes the efficiency of agricultural production is higher and higher, but compared with the original we are facing the same problem: natural disasters; pests and diseases; now also face the depletion of resources, environmental degradation and other issues. Therefore, improve and cultivate new crop varieties to make it better resistance and more production for better develop modern agriculture. It's very helpful for human social development. And also it is the responsibility and task of modern molecular breeding. In this study, I used bacterial leaf blight to find a better resistance gene to improve the resistance of rice. Frist Cultivate k3 of bacterial leaf blight, than inoculation by leaf clipping method (Kauffman,1973) in CNDH and SNDH population at 40days after rice transplanting. Check the lesion length by inoculation plants at 14days after inoculation, and record data for QTL analysis program. Than I get 4 intervals in 3 different chromosomal regions. I found these defense genes in the 4 intervals. So I used NCBI Justbio, Rapdb, etc. to finding these genes in physical map, than design primer for map base cloning. At last these defense genes will be employed in further research for introduction of the gene to the parental plant and rice breeding for solving food crisis.

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Strategy for Solving Future Energy and Global Warming Using Icy materials (얼음 물질을 이용한 미래 에너지와 지구 온난화 처리 방안)

  • Shin, Kyu-Chul;Lee, Huen
    • Journal of Plant Biotechnology
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    • v.34 no.2
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    • pp.81-93
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    • 2007
  • Gas hydrates are known to form by physical interactions between host water and guest gas molecules and thus can be treated as a special type of icy materials. The gas hydrates are recently highlighted because of their use to future energy source even though they were discovered naturally in the deep-sea marine sediments a long time ago. However, the present and future urgent task is to develop the efficient and safe production technology for recovering methane from gas hydrates. Here, we propose one of potential recovery processes using swapping phenomenon occurring between gaseous carbon dioxide and methane hydrate deposits. Such a swapping process provide several technological and economical advantages over conventional processes. The carbon dioxide can be directly sequestered into methane hydrate layer and simultaneously methane can be produced with a high recovery rate more than 90%. In addition, the icy powders can be effectively used as a new medium for storing hydrogen. To increase hydrogen storage capacity the icy hydrate networks need to be redesigned to create the more empty cages in which hydrogen gas can be enclathrated. Functionalized icy materials might be used in a variety of energy and environmental fields.

The Effect of the Preceptorship on Nursing Performance and Job Satisfaction of the Preceptor (프리셉터쉽 경험이 프리셉터의 업무수행과 직무만족에 미치는 영향)

  • Lee, Chung-Hee;Kim, Dong-Oak
    • The Journal of Korean Academic Society of Nursing Education
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    • v.6 no.2
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    • pp.345-358
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    • 2000
  • The purpose of this study is to investigate the effect of the preceptorship on nursing performance and job satisfaction of the preceptor. This study was as a one group pretest-posttest study. The subjects were 33 nurses who was selected as preceptors in 1998. This study was carried out from 16 April 1998 to 25 May 1998. Nursing performance was measured on a 6-D scale developed by Schwirian (1978) and job satisfaction was measured by a tool developed by Slavitt et al.(1978) and interpreted by Yoon (1990). The collected data were analyzed by paired t-test with SPSSWIN. The results were summarized as follows: 1. After the preceptorship, nursing performance of the preceptor increased significantly compared to before the preceptorship. All of the score of subscales was increased. 2. After the preceptorship, job satisfaction of the preceptor was increased slightly compared with before the preceptorship, but it was not statistically significant. The scores of the subscales increased in job status, interaction, autonomy, and organization. However, the score of the task requirement was decreased. Through the results of this study, increase in nursing performance, but only a slight increase in job satisfaction can be observed(not statistically significant). It seems that the content of preceptor program, the principle of adult learning, scientific problem solving, communication, feedback, and direct teaching experience affect the individual nursing performance of the preceptor. The preceptorship was useful with personnel development in terms of organization. To fully carry out the role of educating the preceptee, it is important to motivate the preceptor and to induce job satisfaction of the preceptor.

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