• Title/Summary/Keyword: T-커머스

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T-Commerce Sale Prediction Using Deep Learning and Statistical Model (딥러닝과 통계 모델을 이용한 T-커머스 매출 예측)

  • Kim, Injung;Na, Kihyun;Yang, Sohee;Jang, Jaemin;Kim, Yunjong;Shin, Wonyoung;Kim, Deokjung
    • Journal of KIISE
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    • v.44 no.8
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    • pp.803-812
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    • 2017
  • T-commerce is technology-fusion service on which the user can purchase using data broadcasting technology based on bi-directional digital TVs. To achieve the best revenue under a limited environment in regard to the channel number and the variety of sales goods, organizing broadcast programs to maximize the expected sales considering the selling power of each product at each time slot. For this, this paper proposes a method to predict the sales of goods when it is assigned to each time slot. The proposed method predicts the sales of product at a time slot given the week-in-year and weather of the target day. Additionally, it combines a statistical predict model applying SVD (Singular Value Decomposition) to mitigate the sparsity problem caused by the bias in sales record. In experiments on the sales data of W-shopping, a T-commerce company, the proposed method showed NMAE (Normalized Mean Absolute Error) of 0.12 between the prediction and the actual sales, which confirms the effectiveness of the proposed method. The proposed method is practically applied to the T-commerce system of W-shopping and used for broadcasting organization.

Development of T-commerce Processing Payment Module Using IC Credit Card(EMV) (IC신용카드(EMV)를 이용한 T-커머스 결제처리 모듈 개발)

  • Choi, Byoung-Kyu;Lee, Dong-Bok;Kim, Byung-Kon;Heu, Shin
    • The KIPS Transactions:PartA
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    • v.19A no.1
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    • pp.51-60
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    • 2012
  • IC(Integrated circuits)card, generally be named smard card, embedded MPU(Micro Processor Unit) of small-size, memory, EEPROM, Card Operating System(COS) and security algorithm. The IC card is used in almost all industry such as a finance(credit, bank, stock etc.), a traffic, a communication, a medical, a electronic passport, a membership management and etc. Recently, a application field of IC card is on the increase by method for payments of T-commerce, as T-commerce is becoming a new growth engine of the broadcating industry by trend of broadcasting and telecommunication convergence, smart mechanization of TV. For example, we can pay in IC credit card(or IC cash card) on T-Commerce. or we can be provided TV banking service in IC cash card such as ATM. However, so far, T-commerce payment services have weakness in security such as storage and disclosure of card information as well as dropping sharply about custom ease because of taking advantage of card information input method using remote control. To solve this problem, This paper developed processing payment module for implementing TV electronic payment system using IC credit card payment standard, EMV.

Effects of Service Quality on Customer Satisfaction and Reuse Intention of Chinese Fashion Product Live Commerce Using SERVQUAL Model in Internet of Things Environment -Focusing on Female College Students in Changchun, China- (사물인터넷 환경에서의 SERVQUAL 모델을 이용한 중국 패션제품 라이브커머스의 서비스품질이 고객만족도 및 재사용 의도에 미치는 영향 -중국 창춘시 여대생을 중심으로-)

  • Mo Liu;Young-Sook Lee
    • Journal of Internet of Things and Convergence
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    • v.10 no.1
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    • pp.59-68
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    • 2024
  • China's huge population and industrial diversification have driven increased demand for IoT, and in a social environment where IoT technology is changing all aspects of personal and family life, including smart shopping, this study was conducted in Changchun, China. The study aimed to find ways to meet the Fashion needs of female college students living in the country and promote the development of the fashion product industry by improving the service quality of Chinese fashion product live commerce. The analysis results are as follows. First, the service quality characteristics of Chinese fashion product live commerce had a positive effect on customer satisfaction. Second, the service quality characteristics of Chinese fashion product live commerce had a positive effect on reuse intention. Third, customer satisfaction had a positive effect on reuse intention. Based on these results, it can be concluded that improving the service quality of live commerce can directly promote product sales and create direct economic benefits. In addition, based on the results of the study, which show that the service quality of fashion product live commerce affects customer satisfaction and reuse intention, it is judged that it will provide useful information in establishing marketing strategies for live commerce platforms by region and target.

A Study on IP media technology based T-Commerce (IP미디어 기반의 T-Commerce 기술에 관한 연구)

  • Bae, jae-hwan
    • Proceedings of the Korea Contents Association Conference
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    • 2008.05a
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    • pp.503-506
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    • 2008
  • IP-based media for the activation of T-Commerce and industry promotion groups in each side of the T-Commerce and various value-added services to validate the hoeungdo, it can actively promote and activate the necessary measures. T-commerce is the success of IP media broadcasting service decides whether to important services, as it has throughout the broadcasters to create new income, and the expansion of existing multimedia industry, the market will be a positive affect.

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A Study on the Use of Retailtech and Intention to Accept Technology based on Experiential Marketing (체험마케팅에 기반한 리테일테크 활용과 기술수용의도에 관한 연구)

  • Sangho Lee;Kwangmoon Cho
    • Journal of Internet of Things and Convergence
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    • v.10 no.2
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    • pp.137-148
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    • 2024
  • The purpose of this study is to determine how the use of retailtech technology affects consumers' purchase intention. Furthermore, this study aims to investigate the mediating effects of technology usefulness and ease of use on this influence relationship and whether experiential marketing moderates consumers' purchase intention. The survey was conducted from August 1, 2023 to September 30, 2023, and a total of 257 people participated in the study. For statistical analysis, hierarchical regression analysis, three-stage mediation regression analysis, and hierarchical three-stage controlled regression analysis were conducted to test the hypothesis. The results of the study are as follows. First, it was confirmed that big data-AI utilization, mobile-SNS utilization, live commerce utilization, and IoT utilization affect purchase intention in retail technology utilization. Second, technology usefulness has a mediating effect on IoT utilization, mobile-SNS utilization, and big data-AI utilization. Third, perceived ease of use of technology mediated the effects of IoT utilization, mobile-SNS utilization, live-commerce utilization, and big data-AI utilization. Fourth, escapist experience has a moderating effect on mobile SNS utilization and live commerce utilization. Fifth, esthetic experience has a moderating effect on mobile-SNS utilization and big data-AI utilization. Through this study, we hope that the domestic distribution industry will contribute to national competitiveness by securing the competitive advantage of companies by utilizing new technologies in entering the global market.

TV-Based Commerce Factors Increase Customer Satisfaction Through the Quality Attribute Analysis (TV 기반 상거래(TV Home-Shopping, T-Commerce)의 품질 속성 분석을 통한 소비자 만족도 증대요인 분석)

  • Park, Joonyong;Shin, Minsoo
    • The Journal of Society for e-Business Studies
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    • v.21 no.2
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    • pp.61-79
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    • 2016
  • Recently, digital broadcasting service is growing as a TV-based commerce market spread. However, in previous studies, many researchers studied TV home shopping and T-Commerce separately each other, and there is little research on the attribute to increase the satisfaction of consumers. In this study, we analyzed the attribute to increase satisfaction of consumer using TV-based commerce, and we propose to the direction to move forward. We selected characteristics of TV home shopping and T-Commerce through previous studies, and analyzed satisfaction of customers with quality attributes of TV-based commerce using KANO model and ASC(Average Satisfaction Coefficient).

Credibility Enhancement of Online Reputation Systems for SNS Using Collaborative Filtering Method (협업필터링을 이용한 사회연결망서비스(SNS)용 온라인 평판시스템 신뢰도 향상에 관한 연구)

  • Cho, Jin-hyung;Kang, Hwan-Soo;Kim, Sea-Woo
    • Journal of Digital Convergence
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    • v.15 no.2
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    • pp.115-120
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    • 2017
  • Online reputation systems for social network services(SNS) aggregate users' feedback and estimate the reputation of contents or providers. The aim of this research is to enhance credibility of the online reputation system on the SNS based e-Commerce(we called it as social commerce). SNS users usually refer to evaluations from other users who bought the products before. Most social commerce sites provide reputation system to help their customer make a decision, but sometimes we can't believe the reputation because the reputation is too subjective and the seller can deceive the customer for sales promotion. Threrefore, we usually use just the average value to show the general customer's evaluation result. We applied collaborative filtering method to give more weighting to the users who have evaluated correctly in the past. As a result, we could get more accurate evaluation results by considering each customers' credibility value that was computed by collaborative filtering.

Consumer's Demands for the T-Commerce By the Technology Adoption Types (소비자의 기술혁신수용 유형에 따른 T-Commerce 수요도)

  • Park, Sun-Young
    • Journal of Broadcast Engineering
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    • v.13 no.3
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    • pp.319-327
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    • 2008
  • The purpose of study is to investigate the customer oriented transaction environment for the customers' convenience, the plan of public policy in regard to the customer oriented T-Commerce, and the consumption pattern of customers' commercial transaction, necessary for the marketing strategy by analyzing the demand for the T-Commerce with the purchase intention and maximum willingness to pay according to the demographic factors, the pattern of commercial transaction, and the technology innovation types. The results showed that there were statistically significant relations between consumer's willingness price to pay for the T-commerce and the consumer's technology adoption types, monthly internet shopping amounts, and weekly TV-home shopping hours. The simulations on a basis of multiple regression analysis for the T-commerce were illustrated by those factors.

A Study on the Factors to Customers Attitude for the Goods and Service Introduced in Review UGC (체험형 1인 미디어콘텐츠에서 소개하는 상품에 대한 소비자 태도 영향요인 연구)

  • Son, Jaeyoung
    • 지역과문화
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    • v.7 no.2
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    • pp.155-172
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    • 2020
  • This study analyzed the factors to customer attitude on the goods and service introduced in UGC(User Generated Contents) and explored the difference between Korean and Chinese customers. For the first research question, the hypothetical factors were selected through literature review, the area of which are media consumption, social media and effect of advertising. In this study examined 4 independent variables: information, reliability, BJ attractiveness and customer innovation. Methodologies are confirmatory factor analysis, correlation analysis and multi regression. Result showed that reliability, BJ attractiveness and customer innovation are statistically significant. According to the β value, the biggest one is customer innovation, the second one is BJ attractiveness and the third one is reliability. The influence of information on customer attitude is not statistically significant. The result is well-aligned with the prior studies. The information factor's influence, however, is disputable because some prior studies shows that it is not significant when the research samples are recently developed channel such as mobile or social media commerce platforms. It is necessary to identify the root causes why the information factor is not significant in some research cases. For the second research question, this study used independent t-test between Korean and Chinese customers. The result shows that the difference in reliability, BJ attractiveness and attitude are stastically significant, and the ratings of Chinese customers are higher. This result caused by the difference of media commerce environment between Korea and China. Information and customer innovation didn't show significant difference.

대화형 미디어 솔루션 프로젝트

  • 김형중
    • Information and Communications Magazine
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    • v.18 no.10
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    • pp.88-98
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    • 2001
  • iMS(Interactive Media Solution) 또는 대화형 미디어 솔루션 프로젝트에서는 대화형, 맞춤형, TVN 서비스를 제공하기 위한 엔드-투-엔드 솔루션을 개발한다. iMS 프로젝트가 개발대상으로 삼는 대화형 서비스는 시청자의 방송참여를 제한적이지만 부분적으로 허용하는 것을 목표로 삼고 있다. 일반적으로 대화형 서비스는 데이터방송을 통해 부가정보를 제공하는 것으로 한정하지만 iMS 프로젝트에서는 그 범위를 더 넓혀 T-커머스를 킬러 애플리케이션으로 삼는다. 데이터표현 규격은 ATSC-DASE(Dase-1) 및 DVB-MHP(버전 1.0) 규격을 기반으로 삼는다. 맞춤형은 시청자가 원하는 서비스를 신속하고 편안하게 받을 수 있도록 지원하는 것을 목표로 삼고 있다. 맞춤형은 마땅한 참조모델이 없지만 TV Anytime 규격을 원용할 예정이다. TVN은 방송과 홈 네트워크를 결합하기 위한 새로운 개념을 말한다. 이 기고문은 이들 서비스의 개념과 목표 및 구현방법 등을 소개한다.

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