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Critical Success Factors of TQM Implementation in Vietnamese Supporting Industries

  • TRANG, Tran Van;DO, Quang Hung
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.7
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    • pp.391-401
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    • 2020
  • The objective of this study is to prioritize the Total Quality Management (TQM) factors based on fuzzy Analytical Hierarchy Process (AHP) method in Vietnamese supporting industries. Through an in-depth literature review, eight criteria were identified. These criteria were then divided into 32 sub-criteria. The fuzzy AHP is used to determine the percent weightings of eight categories of performance criteria that were identified via a review of the quality-management literature. These criteria include management commitment, role of the quality department, training and education, continuous improvement, quality policies, quality data and reporting, communication to improve quality, and customer satisfaction orientation. An empirical analysis of the criteria of each stage using the fuzzy AHP methodology and the expert opinion of quality management are used to evaluate the percent weightings of the criteria and sub-criteria that are synonymous with TQM implementation. The results showed that management commitment is the most critical factor; among sub-criteria, supports and responsibilities of top management is the most important. The study also identified the rank order of critical success factors of TQM. The findings suggest a generic hierarchy model for organizations to prioritize the critical factors and formulate strategies for implementing TQM in supporting industries, as well as other industries in Vietnam.

A Study on the Effect of Digital Literacy Competency on Learning Flow Earning Satisfaction and Learning Outcomes of College Students Majoring in Aviation Service (항공서비스전공 대학생의 디지털 리터러시 역량이 학습몰입, 학습만족, 학습성과에 미치는 영향에 관한 연구)

  • Kim, Ha Young
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.30 no.3
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    • pp.38-53
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    • 2022
  • Recently, the acquisition and production of information using digital tools and the creation of new knowledge are emphasized as important educational elements. Therefore, in this study, the effect of learning achievement according to the digital literacy level of college students was analyzed. For the analysis, a questionnaire is conducted with college students majoring in aviation services attending universities in Seoul Capital Area and Chungcheong area. To verify the hypothesis of the study, demographic characteristics are identified based on the questionnaire, reliability and validity of measurement items are verified, and structural equation model analysis is performed to verify the hypothesis. The analysis results are as follows. First, among the sub-factors of digital literacy competency of college students majoring in aviation service, 'technology use' is found to have a positive effect on 'cognitive flow' and 'emotional flow' of learning flow except 'behavioral flow'. Second, among the sub-factors of digital literacy competency, 'self-learning' is found to have a positive effect on 'cognitive flow', 'emotional flow', and 'behavioral flow' in learning flow. Third, the sub-factors of learning flow, 'cognitive flow', 'emotional flow', and 'behavioral flow' have a positive effect on 'learning satisfaction'. Fourth, 'learning satisfaction' is found to have a positive effect on 'learning outcomes'. Based on the research results, practical support measures and strategies for educational success are presented.

A Qualitative Study on Coping strategies of Older adults with Depression: Focused on the Experience of Coping with Depression in Older Adults Living in Seoul (노인의 우울 대처 전략에 관한 질적 연구: 서울시 거주 도시 노인의 우울 대처 경험을 중심으로)

  • Eo, Yugyeong;Ko, Jung Eun;Kim, Soon Eun
    • 한국노년학
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    • v.37 no.3
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    • pp.583-600
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    • 2017
  • The purpose of this study is to explore qualitatively what kind of coping strategy the Korean older adults use when they are depressed and why. Participants were users, older than 60, of an elderly welfare center in Seoul, and answers of 34 respondents who experienced depression were included in the analysis. The collected data were analyzed through content analysis. The results of the analysis showed that strategies to cope with depression used by participants were composed of 6 domains and 11 sub-domains: health behavior (medical approach / exercise and diet), family and social contact (social interaction / going out and going on a trip / communication with family), Religious activities (Religious activities), lifelong education (hobbies / educational activities), productive activities (labor), health risk behaviors (drinking and gambling / resignation). The depression coping strategies of the older adults and their characteristics are as follows. First, older adults used diverse problem-focused coping strategies to cope with depression. Second, older adults considered various coping strategies together and used them simultaneously. Third, the facility space for older adults functions as a shelter. Fourth, although there were cases where medical approach was used, the intention to reuse was very low. Through this study, the following suggestions were made to help older adults cope with depression more successfully. First, access to various coping strategies should be promoted. Second, more places where older adults can spend their time comfortably need to be provided. Third, resistance to mental health care should be resolved.

Trends in behavioral management techniques for dental treatment of patients with autism spectrum disorder: a 10-year retrospective analysis

  • Gahee Son;Sohee Oh;Jaehee Lee;Saeromi Jun;Jongbin Kim;Jongsoo Kim;Joonhaeng Lee;Miran Han;Jisun Shin
    • Journal of Dental Anesthesia and Pain Medicine
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    • v.24 no.3
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    • pp.187-193
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    • 2024
  • Background: Patients with autism spectrum disorder (ASD) present challenges in dental treatment cooperation owing to deficits in communication skills and social interaction. Behavioral guidance, sedation, and general anesthesia may be employed to ensure the quality of dental care for individuals with ASD. This study aimed to examine the trends in dental treatment for patients with ASD who visited the Department of Pediatric Dentistry at Dankook University Jukjeon Dental Hospital, an oral health center for the disabled in the Gyeonggi region, over the past 10 years. Methods: This study utilized the order communication system to gather data on sex, age, cooperation level, number of quadrants treated, and administration of sedation or general anesthesia for patients with ASD who visited the Department of Pediatric Dentistry at Dankook University Jukjeon Dental Hospital between January 2013 and December 2022. Results: The total number of patients with ASD increased annually, possibly due to an increase in ASD prevalence and the hospital's designation as a center for disabled oral health. General anesthesia was predominant before 2017, with a shift towards N2O-O2 sedation. The most common age group for sedation or general anesthesia was 6-9 years, with a higher prevalence in males than in females. Notably, N2O-O2 and midazolam sedation resulted in better cooperation and fewer treated teeth than general anesthesia. Conclusion: This study highlights the evolving trends in dental treatment for individuals with ASD, indicating a shift towards outpatient methods, particularly N2O-O2 sedation. The sex distribution aligns with national statistics, emphasizing a higher prevalence of ASD in males than in females. These findings underscore the need for further research to establish evidence-based guidelines for optimal dental care strategies tailored to the unique needs of individuals with ASD.

Comparative assessment of the effective population size and linkage disequilibrium of Karan Fries cattle revealed viable population dynamics

  • Shivam Bhardwaj;Oshin Togla;Shabahat Mumtaz;Nistha Yadav;Jigyasha Tiwari;Lal Muansangi;Satish Kumar Illa;Yaser Mushtaq Wani;Sabyasachi Mukherjee;Anupama Mukherjee
    • Animal Bioscience
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    • v.37 no.5
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    • pp.795-806
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    • 2024
  • Objective: Karan Fries (KF), a high-producing composite cattle was developed through crossing indicine Tharparkar cows with taurine bulls (Holstein Friesian, Brown Swiss, and Jersey), to increase the milk yield across India. This composite cattle population must maintain sufficient genetic diversity for long-term development and breed improvement in the coming years. The level of linkage disequilibrium (LD) measures the influence of population genetic forces on the genomic structure and provides insights into the evolutionary history of populations, while the decay of LD is important in understanding the limits of genome-wide association studies for a population. Effective population size (Ne) which is genomically based on LD accumulated over the course of previous generations, is a valuable tool for e valuation of the genetic diversity and level of inbreeding. The present study was undertaken to understand KF population dynamics through the estimation of Ne and LD for the long-term sustainability of these breeds. Methods: The present study included 96 KF samples genotyped using Illumina HDBovine array to estimate the effective population and examine the LD pattern. The genotype data were also obtained for other crossbreds (Santa Gertrudis, Brangus, and Beefmaster) and Holstein Friesian cattle for comparison purposes. Results: The average LD between single nucleotide polymorphisms (SNPs) was r2 = 0.13 in the present study. LD decay (r2 = 0.2) was observed at 40 kb inter-marker distance, indicating a panel with 62,765 SNPs was sufficient for genomic breeding value estimation in KF cattle. The pedigree-based Ne of KF was determined to be 78, while the Ne estimates obtained using LD-based methods were 52 (SNeP) and 219 (genetic optimization for Ne estimation), respectively. Conclusion: KF cattle have an Ne exceeding the FAO's minimum recommended level of 50, which was desirable. The study also revealed significant population dynamics of KF cattle and increased our understanding of devising suitable breeding strategies for long-term sustainable development.

Study of Conversion of Waste LFP Battery into Soluble Lithium through Heat Treatment and Mechanochemical Treatment (열처리 및 기계화학적 처리를 통한 폐LFP 배터리로부터 가용성 리튬으로의 전환 연구)

  • Boram Kim;Hee-Seon Kim;Dae-Weon Kim
    • Resources Recycling
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    • v.33 no.3
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    • pp.21-29
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    • 2024
  • Globally, the demand for electric vehicles (EVs) is surging due to carbon-neutral strategies aimed at decarbonization. Consequently, the demand for lithium-ion batteries, which are essential components of EVs, is also rising, leading to an increase in the generation of spent batteries. This has prompted research into the recycling of spent batteries to recover valuable metals. In this study, we aimed to selectively leach and recover lithium from the cathode material of spent LFP batteries. To enhance the reaction surface area and reactivity, the binder in the cathode material powder was removed, and the material was subjected to heat treatment in both atmospheric and nitrogen environments across various temperature ranges. This was followed by a mechanochemical process for aqueous leaching. Initially, after heat treatment, the powder was converted into a soluble lithium compound using sodium persulfate (Na2S2O8) in a mechanochemical reaction. Subsequently, aqueous leaching was performed using distilled water. This study confirmed the changes in the characteristics of the cathode material powder due to heat treatment. The final heat treatment in a nitrogen atmosphere resulted in a lithium leaching efficiency of approximately 100% across all temperature ranges.

The Effect of Characteristics of Attitude and Perceived Value of Motivation of Package Tour on Satisfaction (패키지관광 동기에 대한 태도 및 지각적가치가 만족도에 미치는 영향)

  • Kim, Dae-Seok;Seo, Young Wook
    • The Journal of the Korea Contents Association
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    • v.20 no.4
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    • pp.230-243
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    • 2020
  • The purpose of this study is to identify the effect of package tour motivation(harmony, amusement, and convenience) on satisfaction through its attitude and perceived value(emotional value and functional value). This study was conducted an empirical analysis of 297 people aged 19 years or older who experienced package tours. The results of the study are as follows. Firstly, all of the sub-factor like tourism motivation -amusement, convenience- had a positive influence on the attitude. but the harmony which is one of the sub-factor of tourism motivation did not have any influence on the attitude. Secondly, harmony, a sub-factor of tourism motivation, did not positively affect the perceived value sub-factor of emotional value. Thirdly, the character of attitude had a positive effect on satisfaction. Finally, both emotional and functional value factors, a sub-factor of perceived value, were found to have a positive effect on satisfaction. Through these research results, the competitiveness of package tours should be secured and expanded to research on efficient marketing strategies so that package tours can be activated.

A Review on Emission and Mitigation of N2O in Biological Wastewater Treatment (생물학적 하폐수처리과정에서 N2O 배출 및 저감에 관한 고찰)

  • Cho, Kyung-Suk
    • Microbiology and Biotechnology Letters
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    • v.46 no.3
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    • pp.181-193
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    • 2018
  • Nitrous oxide ($N_2O$) is a potent greenhouse gas as well as an ozone-depleting substance. $N_2O$ is emitted during the biological nitrogen removal process in wastewater treatment systems (WTSs), and has significant environmental impacts. In this study, $N_2O$ emission in WTSs was comprehensively reviewed to better understand the effects of key parameters on $N_2O$ emission and obtain useful guidelines for $N_2O$ mitigation strategies in WTSs. Three biological pathways leading to $N_2O$ emission are hydroxylamine oxidation, nitrifier denitrification, and heterotrohic denitrification. Measurements at lab-, pilot- and full-scale WTSs have shown large variations in $N_2O$ emission (0-95% of N-loaded) during wastewater treatment. In the full-scale WTSs (0-14.6% $N_2O$ of N-loaded), the average and median values were 1.95% and 0.2% of N-loaded, respectively. Dissolved oxygen, nitrite concentrations, and chemical oxygen demand (COD)/N ratio are the most important parameters leading to $N_2O$ emission. A variety of operational strategies have been suggested to minimize $N_2O$ emission from WTSs. A new $N_2O$ mitigation strategy involving the introduction of microorganisms with high $N_2O$ reductase activity or oxygenic denitrification ability has been proposed as an alternative canonical denitrification.

Long-term Trend Analysis of Korean Air Quality and Its Implication to Current Air Quality Policy on Ozone and PM10 (국내 기준성 대기오염물질의 권역별 장기 추이 및 원인 분석: PM10과 오존을 중심으로)

  • Kim, Jeonghwan;Ghim, Young Sung;Han, Jin-Seok;Park, Seung-Myung;Shin, Hye-Jung;Lee, Sang-Bo;Kim, Jeongsoo;Lee, Gangwoong
    • Journal of Korean Society for Atmospheric Environment
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    • v.34 no.1
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    • pp.1-15
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    • 2018
  • Nation-wide systematic and comprehensive measurements of air quality criteria species have been made over 340 sites currently in Korea since 1990. Using these data, temporal and spatial trends of $SO_2$, $PM_{10}$, $NO_2$, $O_3$, CO and $O_x(NO_2+O_3)$ were analyzed to characterize and evaluate implementing efficiency of air quality policy and regulations. Due to strict and effective policy to use cleaner fuels in late 1980s and 1990s, the primary pollutants, such as $SO_2$, CO, and $PM_{10}$ decreased sharply by early 2000s in all parts of Korea. After this period, their concentrations declined with much lower rates in most parts of Korea. In addition, isolated but noticeable numbers of places, especially in major ports, newly developing towns and industrial parks, sustained high levels or even showed further degradation. Despite series of emission control strategies were enforced since early 1990s, $NO_2$ concentrations haven't changed much till 2005, due to significant increase in number of automobiles. Nevertheless, we confirmed that the staggering levels of $NO_2$ and $PM_{10}$ improved evidently after 2005, especially in Seoul Metropolitan Area (SMA), where enhanced regulations for $NO_2$ and $PM_{10}$ emissions was imposed to automobiles and large emission sources. However, their decreasing trends were much lessened in recent years again as current air quality improvement strategies has been challenged to revise further. In contrast to these primary species, annual $O_3$, which is secondary product from $NO_2$ and volatile organic compounds (VOCs), has increased consistently with about 0.6 ppbv per year in every urban part of Korea, while yearly average of daily maximum 8-hour $O_3$ in summer season had a much higher rate of 1.2 ppbv per year. Increase of $O_3$ can be explained mainly by reductions of NO emission. Rising background $O_3$ in the Northeast Asia and increasing oxidizing capacity by changing photochemistry were likely causes of observed $O_3$ increase. The future air quality policy should consider more effective ways to lower alarming level of $O_3$ and $PM_{10}$.

Study on Service Identity and Identity Framework

  • Kang, Hwa-Sun;Pan, Young-Hwan
    • Journal of the Ergonomics Society of Korea
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    • v.31 no.1
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    • pp.33-40
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    • 2012
  • Objective: Service industry has become the most important industry among various economic activities, as the percentage of service related industry in advanced nations is over 60% of their GDP and the percentage of service industry in South Korea, a traditional manufacturing nation, now takes up over 60% of the entire economy. Background: Such industry paradigm shift has changed consumers from those that simply purchased products into groups of people that evaluate the companies that manufacture products, thereby further intensifying competition among companies and increasing the importance of integrated communication between companies and consumers. However, the excessive existence of sub-identities that have been developed for integrated management of the existing corporate identities, as well as the undifferentiated general management strategies by companies are creating confusion not only for consumers but also for various corporate interest parties. In addition, service identity strategy has become the most important strategy than any other sub-identity strategies in forming corporate identity at the increased importance of corporate service in the era of service industry. However, the current domestic circumstance is that the concept of service identity has not been well established through specific related studies. Method: Accordingly, the existing academic and field studies on the corporate identity(CI), brand identity(BI) and product identity(PI) used for the communication with consumers were reviewed in this study to establish and summarize the concept of service identity(SI) that appeared at the service economization. Results: The purpose is to examine the kind of change that could be brought about by SI for the corporate integrated identity strategy developed through the existing corporate, brand & product image in order to present a new direct in corporate identity strategy according to the industry paradigm shift through a SI centered new corporate identity framework. Conclusion: For preparing the new era of service industry, the corporate integrated identity strategy must be integrate with concept of service identity and which is essential to differential from other companies. Application: The proposed concept and framework of service identity on this paper will help to understand and clearly define why service identity is important factor of the new idea of corporate identities.