• The Journal of Asian Finance, Economics and Business
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• v.7 no.6
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• pp.457-464
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• 2020

This study aims to recognize customers' real sentiment and then discover the data-driven insights for strategic decision-making in the financial sector of Saudi Arabia. The data was collected from the social media (Facebook and Twitter) from start till October 2018 in financial companies (NCB, Al Rajhi, and Bupa) selected in the Kingdom of Saudi Arabia according to criteria. Then, it was analyzed using a sentiment analysis, one of data mining techniques. All three companies have similar likes and followers as they serve customers as B2B and B2C companies. In addition, for Al Rajhi no negative sentiment was detected in English posts, while it can be seen that Internet penetration of both banks are higher than BUPA, rarely mentioned in few hours. This study helps to predict the overall popularity as well as the perception or real mood of people by identifying the positive and negative feelings or emotions behind customers' social media posts or messages. This research presents meaningful insights in data-driven approaches using a specific data mining technique as a tool for corporate decision-making and forecasting. Understanding what the key issues are from customers' perspective, it becomes possible to develop a better data-based global strategies to create a sustainable competitive advantage.

• Journal of Korean Society for Quality Management
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• v.33 no.4
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• pp.21-41
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• 2005

This study analyzes the Internet utilization pattern of customer by comprehensively investigating the previous studies on the behavior pattern of customer in terms of Internet business. Based on the analysis, this study develops research framework that supports strategic decision-making for resource allocation in Internet business. Such research framework would be helpful for providing the typology of Internet business model that can be specialized by each industry. As a result of the simulation analysis, it was found that the optimal resource allocation portfolio providing maximum profits to the Internet bookstore involves large-scale investment on delivery service and customer support service which are the key factors for post-purchase customer satisfaction, regardless of the growth pattern or size of Internet bookstore market. Consequently, from the above analysis, the investment ratio of resources for the profit maximization of Internet bookstore was drawn. Conclusively, based on the comprehensive examination of the results, this study provided a framework for dynamic resource allocation decision-making, and proposed a management strategy which allows consumers to shop under more favorable environment, and simultaneously enables the Internet bookstore to accomplish management objectives such as continuous growth and profit maximization.

• Journal of the Korea Institute of Military Science and Technology
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• v.12 no.4
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• pp.460-468
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• 2009

The purpose of this study is propose an alternative for flight attendants to acquire equipment that could enhance the ability to adapt in flying conditions. Introducing and acquiring weapon system, such equipments should be deeply considered in multilateral aspects; reinforcements in the overall strategic status in the army, the ramifications that can contribute to military resources, and economic situations in the country. To do this, we first induced several criteria that can be used for evaluating alternatives. After that, we applied the analytic hierarchy process(AHP) approach to putting all factors into considerations in decision making for equipment acquirement. The results of this study are expected to have usefulness in formulating strategies and policies in selecting equipment acquisition alternatives for flight attendants.

• Journal of Fashion Business
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• v.5 no.4
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• pp.37-55
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• 2001

This study put its major concern in consumer behavior during a purchase of fashion products through the Internet marketing channels. Therefore, it investigated the Internet shopping and tried to find the reasons why clothes shopping through the Internet marketing channels is not popular enough. Then, alternative marketing strategies would be suggested which is accessible from the relationship marketing approach. The study adopted a qualitative research method to implement those purposes. In-depth interviews were conducted with the interviewees who had an experience of buying a fashion merchandise through the Internet or who had such an intention. And the information on stages of decision-making process and actual purchase was obtained by participating in and observing the process. The results revealed stages of decision-making in purchasing a fashion product through the Internet channels, the process of relationship development, and the elements of relationship marketing which affect purchase intention. The elements of relationship marketing to promote a purchase of a clothing product via the Internet marketing channels included convenience; communication and socal experience; sensual information; risk acknowledgement and pursuit for safety; and usage of complexed marketing channels. Based on these, a few strategic points such as remote reality, database of communication basis, strengthening individualized services, and development of complex marketing channels were suggested.

• The Journal of Information Systems
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• v.7 no.1
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• pp.23-36
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• 1998

본 연구는 특정 조직의 정보 인프라 개발을 위한 전략적 계획을 수립하기 위해 의 사결정 지원 도구로서 다수 목표 의사결정 모형 (Multiple Objective Decision-Making Model : MODEM), 구체적으로는 목표 계획법(Goal Programming : GP)의 응용을 제시하고 있다. 연구대상 조직은 3년 동안의 정보 인프라 개발 프로젝트를 추진하고 있다. 이러한 특 별 프로젝트는 조직 전체에 궁극적인 통합 정보 기술 서비스를 제공하기 위하여 최고 의사 결정자의 전략적 계획 측면에서 추진되고 있다. 본 연구는 총 8개의 목표가 수립되었고 현 조직 환경하에서 이들 목포들에 대한 우선 순위가 설정되었다. Micro Manager가 본 연구 모형의 실행을 위하여 활용되었고 분석결과 6개의 정보 인프라 프로젝트 중 첫 5개가 실행 되기 위하여 선택되어 졌으며 4개의 네트? 대안 중에서 첫 번째 대안이 최적 대안으로 선 택되었다. 초기 설정 목표들에 대한 우선 순위를 변경시킴으로써 연구 모형의 가변성을 검 토하기 위해 민감도 분석이 실행되었다. 변경된 목표와 우선 순위하에서는 6개의 정보 인프 라 프로젝트 중 3개만이 실행을 위하여 선택되었고 네트? 대안은 첫 번째 대안이 역시 최 적 대안으로 선택되었다. 본 연구 모형은 다수의 서로 상층하는 목표를 가지는 조직 및 이 와 유사한 경영환경에 직면해 있는 전략적 의사결정 수립에 효과적인 방안을 제시할 것이다.

• Journal of Platform Technology
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• v.11 no.5
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• pp.37-48
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• 2023

Since the announcement of the Financial Services Commission's 'Token Securities Issuance and Distribution System Improvement Plan' in February 2023, financial institutions, securities firms, and blockchain companies have been actively considering implementing IT platforms, but they are facing difficulties in selecting IT platforms for token securities because related legal regulations have not yet been clearly established. As a result, the need for rational and systematic criteria for the selection of blockchain-based token securities IT platforms has emerged, and this study explores and evaluates the key factors of token securities IT platform selection. Four factors were identified as the top-level factors, including 'maturity of the platform', 'operation and management of the platform', 'cost of introducing and maintaining the platform', and 'regulatory compliance for token securities', and 17 factors were identified as sub-level factors, including 'diversity', 'user authentication management', 'Adoption Costs', and 'financial regulations'. Among the 17 sub-factors, 'government financial regulation' and 'personal information protection' are selected as important factors, and the results of this study can help related organizations and financial companies make strategic decisions by providing systematic decision-making criteria for selecting token securities IT platforms.

• Journal of Advanced Navigation Technology
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• v.28 no.4
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• pp.436-441
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• 2024

Urban air mobility (UAM) is an innovative air traffic management system that utilizes electric vertical take off and landing aircraft(eVTOL) to transport passengers and cargo in urban areas. The corridor can be defined as the airspace that the vehicle operates in and must be collaboratively managed. For the stable operation of UAM, it is essential to have strategic separation and a collaborative decision-making(CDM) system for cooperation and coordination among stakeholders. This study examines the application of time-based milestones from traditional air traffic flow management to the UAM system to ensure safe traffic volume and optimize air traffic flow. For traffic flow management, the milestone time information is categorized into a total of 13 key milestone time indicators based on the UAM movement status, and the sharing entities providing each time indicator and the flow of milestones are defined. Emphasizing the need for a CDM to balance UAM traffic and capacity, sharing and managing milestone information among stakeholders is expected to improve UAM aircraft departure flow and enhance operational efficiency.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.18 no.8
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• pp.2253-2280
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• 2024

In the upcoming era of transportation, a groundbreaking technology, known as vehicle-to-everything (V2X) communication, is poised to redefine our driving experience and revolutionize traffic management. Real-time and secure communication plays a pivotal role in V2X networks, with the decision-making process being a key factor in establishing communication and determining malicious nodes. The proposed framework utilizes a directed acyclic graph (DAG) to facilitate real-time processing and expedite decision-making. This innovative approach ensures seamless connectivity among vehicles, the surrounding infrastructure, and various entities. To enhance communication efficiency, the entire roadside unit (RSU) region can be subdivided into various sub-regions, allowing RSUs to monitor and govern each sub-region. This strategic approach significantly reduces transaction approval time, thereby improving real-time communication. The framework incorporates a consensus mechanism to ensure robust security, even in the presence of malicious nodes. Recognizing the dynamic nature of V2X networks, the addition and removal of nodes are aligned. Communication latency is minimized through the deployment of computational resources near the data source and leveraging edge computing. This feature provides invaluable recommendations during critical situations that demand swift decision-making. The proposed architecture is further validated using the "veins" simulation tool. Simulation results demonstrate a remarkable success rate exceeding 95%, coupled with a significantly reduced consensus time compared to prevailing methodologies. This comprehensive approach not only addresses the evolving requirements of secure V2X communication but also substantiates practical success through simulation, laying the foundation for a transformative era in transportation.

• Asia pacific journal of information systems
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• v.2 no.2
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• pp.31-54
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• 1992

Generating an action plan and obtaining commitment to achieve it is desired in organizations, but not always achieved. Whatever the reason, there is a room for an improved approach to decision making, so that people can arrive at a common understanding of a problem and commitment to action. Those are the purposes of a Decision Conferencing(DC). A DC, one example of single workstation-based GDSSs, is a two-day session attended by a group of people who attempt to resolve important issues of concern to their organization with the help of group facilitation techniques and decision analytic computer modelling. The interchange of differing perspectives on the issues is encouraged by the facilitator who attends to group processes but does not contribute to the content of discussions. Decision analysis provides a variety of structures for modelling the differing perspectives. Information and value judgements are incorporated in these models, whose results usually reveal new, higher-level perspectives on the issues. Information technology is needed to combine the part of the model and to facilitate on-the-spot replay of results. The experimental case study in this paper shows that how a DC can help a Korea's trading company to develop new, corporate level resource allocation strategies which are based on improved consensus among competing participants.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2006.10a
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• pp.240-257
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• 2006

In an effort to gain competitiveness, recently many companies are trying to outsource their logistics activities to the logistics specialists, while concentrating on their core and strategic business area. Because of this trend, the third party logistics comes to the fore, catching people's attention, and expanding its market rapidly. Under these circumstances, the third party logistics companies are making every effort to improve their logistics services and to develop an information system in order to enhance their competitiveness. In particular, among these efforts one of the critical parts is the decision support system for effective transportation network planning. To this end, this study has developed an efficient decision support system for an optimal transportation network planning by comprehensively considering the transportation mode, routing, assignment, and schedule. As a result of this study, the new system enables the expansion of the third party logistics companies' services including the multimodal transportation, not to mention one mode of transportation, and also gets them ready to plan an international transportation network.