• 제목/요약/키워드: Stakeholder Management

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Review of Corporate Social Responsibility Effects Studies

  • KIM, Seong-Jin;KIM, Sang-Cheol
    • 산경연구논집
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    • 제10권7호
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    • pp.17-27
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    • 2019
  • Purpose - In this study, previous CSR researches was reviewed to help understand the CSR effects, and offer suggestions for future research directions. Research design, data, and methodology - To achieve the purpose of this study, previous CSR effects related researches were reviewed based on stakeholder perspectives. Results - After reviewing, some limitations were found. First, most of the CSR related studies in the management area have focused on CSR effects on individual stakeholders such as the shareholder, the employee, and the consumer. Second, it was difficult to find studies on the management aspect of CSR from both an effective and efficient perspective. Conclusions - To overcome these limitations of previous studies, several studies need to be conducted in the future. First, CSR research must be expanded into B-to-B businesses. Few studies try to figure out the effect of CSR on B-to-B businesses but only suggest the effect of CSR on B-to-B business conceptually. Therefore, empirical study needs to be conducted about CSR to show business performance in the B-to-B market. Second, the process of CSR must be developed on how to improve CSRs' effectiveness and efficiency. Finally, a relationship between a company and individual stakeholders needs to be revised using stakeholders' multiple identities.

식음료 프랜차이즈 기업의 CSR 활동 동기에 대한 지각이 진정성 및 태도에 미치는 영향 (Effects of CSR Motives on Authenticity and Attitude in the Food and Beverage Franchise Sectors)

  • 이현;이용기;김재율
    • 한국프랜차이즈경영연구
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    • 제14권4호
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    • pp.1-16
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    • 2023
  • Purpose: Previous studies show that perceived CSR motives have a significant impact on company evaluations. However, consumer responses to CSR motives vary depending on CSR motives. From this perspective, this study investigates the impact of CSR motives on consumers' responses in the context of food and beverage franchise companies using a scenario. Research design, data, and methodology: For achieving the purposes of the study, an example of a domestic food and beverage franchise company actively carrying out CSR activities was presented. Data was collected from 304 respondents aged 20 or older who were aware of CSR activities. The respondents answered the questionnaire after reading the scenario. The data was analyzed with SPSS 28.0 and SmartPLS 4.0 program. Result: Values-driven motive and strategic motive influence authenticity, while stakeholder-driven motive and egoistic motive did not influence authenticity. Values-driven motive influences on attitude, while stakeholder-driven motive, strategic motive and egoistic motive didn't. Lastly, authenticity influences attitude. Conclusions: Companies need to be aware that consumers may infer different motives for their CSR activities, and pay close attention to consumers' perceived motives from the planning stage of CSR activities. In particular, companies should focus on the values-driven motive and the strategic motive when planning CSR activities.

스포츠이벤트 기능(FA) 프로세스에 따른 이해관계자 분석 (Analysis of Stakeholder through Function Area(FA) in Sports Event)

  • 김주학;조선미
    • 예술인문사회 융합 멀티미디어 논문지
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    • 제8권12호
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    • pp.909-918
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    • 2018
  • 스포츠이벤트는 스포츠산업의 핵심 상품이며, 스포츠이벤트 산업은 계속적으로 발전하고 있다. 스포츠이벤트의 성공적 운영을 위해서 유치/준비/운영 과정에서의 업무의 기능에 따른 단계별 이해관계자에 대한 분석이 이루어져야한다. 이 연구는 스포츠이벤트의 핵심 프로세스를 수직, 수평적 관점에서 분석하고 각 단계별 업무기능을 정의하여 이해관계자를 분석하는 연구이다. 연구는 1)조사 2)핵심프로세스의 특성화 및 체계화 분석, 3)핵심기능 프로세스 및 이해관계자 분석의 세 범주로 구성하여 진행하였다. 분석결과 유치단계의 핵심 이해관계자는 유치추진 TF팀을 포함한 지방자체단체 및 위원회, 정부조직, 국내외경기연맹 등 유관단체, 국내외스포츠기구(위원회), 유치위원회로 분석되었다. 준비/운영단계의 이해관계자는 조직위원회, 각종 스포츠 위원회, 국제기구 및 국제조직, 정부 및 지방정부, 관련기업 및 업체, 미디어, 스폰서, 기부자 또는 자원봉사자, 선수, 팀, 관중의 이해관계자 집단으로 분석되었다.

지속가능한 사회기술시스템으로의 전환과 백캐스팅: 네덜란드의 지속가능한 교통.식품.가정 시스템 전환 사례를 중심으로 (Transition to Sustainable Socio-technical System and Backcasting: The case of sustainable transportation, foods, household system transition in the Netherlands)

  • 성지은;정병걸;송위진
    • 과학기술학연구
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    • 제12권2호
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    • pp.81-116
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    • 2012
  • 지속가능성이 전 지구적인 화두로 등장함에 따라 이를 목표로 한 시스템 전환 노력이 기후 에너지 주거 교통 바이오 등 다양한 영역에서 진행되고 있다. 본 연구에서는 시스템 전환과 그 관리의 수단으로 주로 활용되는 백캐스팅 사례로 네덜란드의 지속가능한 교통 식품 가정 시스템 전환 정책을 분석하였다. 분석결과 네덜란드는 지속가능한 교통 식품 가정 시스템으로의 전환을 시도하면서 현재의 상태에서 출발하는 점진적 변화 방식을 벗어나 지속가능한 미래 상태에 도달하기 위한 전향적인 정책 수단을 강구하여 왔다. 이 과정에서 과학기술 전문가뿐 아니라 인문사회과학 전문가가 함께 참여하는 다학제적 연구를 강조하고 있으며, 시나리오의 개발 및 평가 등의 과정에 다양한 이해관계자들을 참여시킴으로써 시민사회의 지식과 과학기술전문가들의 지식 융합을 추구하고 있다. 우리나라도 사회 및 정책 전반에 걸쳐 새로운 경로를 창출해야 하는 시스템 전환의 상황을 맞이하고 있는 만큼 다양한 주체의 합의에 기반을 두면서도 관련 정책을 통합적으로 고려하는 참여형 백캐스팅 관점의 도입이 필요하다.

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The Free Flow of Excellence Toward the Field-Being Approach to TQM

  • Pavlovic, Dusan
    • International Journal of Quality Innovation
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    • 제6권2호
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    • pp.1-16
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    • 2005
  • The concept of Total Quality Management may be perceived from different philosophical perspectives. In this paper we shall present a view on TQM from the perspective of Field-Being philosophy and compare it with the alternative philosophical views. From the perspective of Field-Being philosophy, the goal of TQM is to achieve the free flow of excellence at all levels: individual, team and organizational. By overcoming rigidity in thinking, behavior and performance TQM turns into an art-the Art of Quality Management, which is the source of true stakeholder delight.

Ownership Concentration, Board Education Diversity, and Environmental Accounting Disclosure in Kenyan Listed Firms. Moderation Approach

  • TARUS, John Kipngetich
    • 웰빙융합연구
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    • 제3권1호
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    • pp.1-10
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    • 2020
  • The purpose of this study was to examine the moderating effect of board education diversity on the relationship between ownership concentration and environmental accounting disclosure. The study was driven by stakeholder's theory. The longitudinal research design was adopted in the study. The study targeted 27 listed firms from 2008 to 2017. Panel regression analysis results indicated ownership concentration (β = -.131, ρ<.05) had a negative and significant effect on environmental disclosure in Kenyan firms. However, Board education diversity positively moderated the relationship between ownership concentration (β=.138, ρ<.05) and environmental accounting disclosure. Thus, board education diversity is an enhancing moderator in the relationship between ownership concentration and environmental accounting disclosure. The findings validate stakeholder theory's proposition. The study recommends that firms listed in the NSE ought to diffuse ownership concentration, and their boards should be well educated and experienced to enhance environmental accounting disclosure.

Toward Fintech Adoption Framework for Developing Countries -A Literature Review based on the Stakeholder Perspective

  • Tapanainen, Tommi
    • Journal of Information Technology Applications and Management
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    • 제27권5호
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    • pp.1-22
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    • 2020
  • Due to the low usage level of traditional financial services in many developing countries, Fintech services that often substitute for such traditional services with greater convenience have great potential in these markets. However, there have thus far been relatively few attempts to examine Fintech adoption in developing countries. As financial services are a highly sensitive industry in terms of government regulation and consumer trust, it is critical for policymakers to understand how to foster a healthy Fintech marketplace in developing country environments. In this paper, we review the scholarly literature on Fintech adoption with respect to three stakeholder groups: customers, service providers, and policymakers. Adding with practitioner-oriented documentation relating to Fintech adoption in Vietnam, we derive propositions for Fintech adoption research in Vietnam and similar developing countries. We collect these propositions as a framework that suggests avenues for future research.

종업원 및 채권자 기업지배구조가 이익조정에 미치는 영향 (The Effect of Employee and Creditor Corporate Governance on Earning Management)

  • 김혜리
    • 디지털융복합연구
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    • 제15권12호
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    • pp.213-219
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    • 2017
  • 최근, 기업지배구조의 정의는 지속가능경영과 기업의 사회적책임을 요구에 부응할 수 있는 이해관계자 중심의 기업지배구조이다. 이에 따라 본 연구의 목적은 종업원 및 채권자 기업지배구조가 경영자의 사적 이익을 줄이는 역할을 수행하는지에 대해 이익조정에 미치는 영향을 회 귀분석을 이용하여 실증분석하는 것이다. 분석결과, 종업원 및 채권자 기업지배구조는 경영자의 사적이익 추구인 음(-)의 발생액인 자산손상차손과 양(+)의 발생액인 재량적 유동적 발생액의 동시적 이익조정을 줄이는 역할을 수행하는 것을 확인할 수 있었다. 이는 이해관계자 중심 기업지배구조가 경영자의 행태 및 시장을 감시할 수 있는 통제적 역할을 수행 할 수 있음을 실증분석 결과를 통해 제시하였다는 점에서 공헌점을 가진다. 또한, 본 연구의 결과는 기업의 사회적 책임이 중요시되는 현대 기업의 지속가능경영을 위해서 기업지배구조로서의 이해관계자의 책임이 중요하다는 것을 시사한다.

RFID를 적용한 항공물류 프로세스 간소화에 관한 연구(1) (A Study on Air Logistics Process Simplification based on RFID(1))

  • 이태윤;이두용;이종석;나형석;이창호
    • 대한안전경영과학회지
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    • 제10권2호
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    • pp.163-168
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    • 2008
  • These days, international air-logistics demand is getting bigger and bigger by increasing in trading volumes of export and import of Asia. It makes the air logistics of stakeholder to invest in air logistics facilities and information systems for meeting the growth of air transportation. However there are some problems that the efficiency of investment is not good by duplicately investing in information systems and moreover not compatible with each other because the stakeholder is investing in individual information system and air logistics facilities instead of constructing the integrated infrastructure. In this paper, we investigated the export, import, and transshipment process of air logistics to simplify air logistics process through the RFID(Radio Frequency Identification) application and the 4PL system.

ICT 서비스 스타트업의 성공조건 : 팀 창의성, 지식공유 그리고 흡수역량 (Key Success Factors for ICT Service Startup Team : Team Creativity, Knowledge Sharing and Absorptive Capacity)

  • 박준기;이혜정
    • 한국IT서비스학회지
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    • 제17권1호
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    • pp.1-16
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    • 2018
  • In this research, we tried to suggest the guidelines to stakeholder of ICT startup for picking up the excellent startups and nurturing them. We designed the research model focused on the good startup team's knowledge based interaction mechanism. A research model and hypotheses were developed from literature review and empirically validated. The research model consisted relationship among the knowledge sharing (knowledge donation and knowledge collection), absorptive capacity (member's ability and member's motivation), team creativity, and innovation capability. Data were collected from ICT Service Startups, and a partial least squares (PLS) analysis was made on 175 data points. The analysis results showed that absorptive capacity has significant effect on team creativity and innovation capability directly. And also it has indirect effect on the dependent variable through team creativity. On the contrary, knowledge sharing does not have statistically significant effect on team creativity and innovation capability; only have an effect on absorptive capacity. Based on the results, we proposed several team management skills for ICT startup leaders and members, and the guidelines to stakeholder such as government and private investors. Also there are some ideas for startup nurturing polices for government officers. Theoretical contributions are discussed at the end with limitations and further studies.