• Title/Summary/Keyword: Socio-technical Systems

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Transition Experiment and Socially-oriented R&D Program (시스템 전환론의 관점에서 본 사회문제 해결형 연구개발사업의 발전 방향)

  • Song, Wichin;Seong, Jieun
    • Journal of Technology Innovation
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    • v.22 no.4
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    • pp.89-116
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    • 2014
  • Socially-oriented R&D programs aimed at solving societal problem rather than scientific and industrial fruits have started recently. Societal problem is recognized as dilemma since this problem related to various stakeholders. And this is not solved with single program and needed long-term process. So the perspective of socio-technical system transition including technological and institutional change is needed. This paper suggests policy implication of Socially-oriented R&D programs from socio-technical system transition perspective. 'Transitioning of Socially-oriented R&D program' is the key concept of restructuring the program for the system transition. The establishment of multi-layer transition governance and the transition vision-making and transition experiment planning are the key process of transitioning the R&D program. This paper suggests the ways and issues of implementing this process in Socially-oriented R&D program.

A Study on the Improvement of Smart Work Satisfaction and Productivity (스마트워크를 통한 직원 만족도와 업무 생산성 증대에 관한 연구 : 홈오피스 환경에서)

  • Lee, Dae Hyung;Cho, Seung Yeon;Kim, Hee-Woong
    • Informatization Policy
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    • v.21 no.2
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    • pp.24-48
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    • 2014
  • Smart working, along with the spread of smart device use, has recently garnered increased interest. The issue has become focused on low labor productivity over working time, work-life balance and social discussion. There has also been a shift in working styles due to the development of mobile, security, and cloud computing-related IT technology support and activation of the smart work environment. However, former research show concern that smart working may not meet the initially expected levels of productivity. This empirical study was carried out to introduce the impact of teleworking on increased productivity and satisfaction in companies and public institutions through user interviews, a socio-technical systems approach and surveys. To summarize the results of this study, 'Telework satisfaction' is directly influenced by 'Work-life balance', 'Telework-system fit, and 'Telework-job fit'. Direct impact factors of 'Telework productivity'are 'Telework-job fit', 'Telework satisfaction', and 'Telework environment quality'.

Comparison of Systemic Accident Investigation Techniques Based on the Sewol Ferry Capsizing

  • Kee, Dohyung
    • Journal of the Ergonomics Society of Korea
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    • v.36 no.5
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    • pp.485-498
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    • 2017
  • Objective: This study aims to survey and compare three systemic accident investigation techniques of Accimap, STAMP and FRAM, based on the application studies of the Sewol ferry accident. Background: Traditional accident investigation methods such as domino models, FTA, etc. work well for losses caused by physical component failures or actions of human in relatively simple systems, but are unable to depict mechanisms generating errors and violations in the current complex socio-technical systems. For better understanding the structure and behavior of the socio-technical systems, systemic techniques have been developed and used. Method: This study was mainly based on survey of literatures through surfing webpages of ScienceDirect and Google, and ergonomics relevant journals. The key words of Sewol, Sewol ferry, Sewol ferry accident, etc. were used in the survey. Results: Three systemic accident investigation methods included similar actors in the Sewol ferry accident including government, Ministry of Ocean and Fisheries, Korean Coast Guard, Korean Register of Shipping, Korea Shipping Association, Chonghaejin Marine Company, crew members. The methods graphically represented each level's failures or performance variabilities of relevant functions and relationships between them. It was shown that the systemic methods consider the entire system, ranging from the environment in which the accident occurred, to the role of government in shaping the system of work. Each method has its own comparative pros and cons, but the Accimap has advantages in terms of time of analysis, data required, model complexity and degree of comprehensiveness. Conclusion: This study reviewed and compared three systemic accident investigation methods, which showed that there are systemic characteristics and pros and cons in the methods. Application: The results would be used as a guideline when selecting accident investigation methods.

User-Led Information Systems Development (사용자 주도형 정보시스템 개발)

  • Jeong, Seung-Ryul;Suh, Chang-Gab
    • Asia pacific journal of information systems
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    • v.10 no.3
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    • pp.41-59
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    • 2000
  • The role of information systems(IS) is far more important in business operations today. Managers recognize information as a major resource of the organization, and non-expert end users positively participate in information system development processes. This phenomenon is considered user-led information system development(ULD), where users define the information requirements, oversee system testing, manage system development, and lead the overall project. Based on a socio-technical approach, this study examines the impact of ULD on IS success. This paper also investigates the moderating effects of various contextual factors on the relationships between ULD and the success. The questionnaire was developed and the data was collected from the end users who participated in implementing ERP systems. The results showed that ULD positively affects the success. For the moderating variables, IT complexity was found to have a strong effect on the relationship between ULD and the success while business complexity and top management support have partial effects. Surprisingly, resource adequacy was not found to have the effect. This study provides academia and practitioners with a number of implications and guidelines regarding why and when to introduce ULD in their IS development initiatives.

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Priority of Challenges for Activation of MyData Business: K-MyData Case

  • Park, Jeong Kwan;Park, Soo Kyung;Lee, Bong Gyou
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.15 no.10
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    • pp.3513-3533
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    • 2021
  • This paper identifies challenging factors that hinder the successful settlement of the MyData industry, which is drawing global attention, and it analyzes the priority of solutions. To this end, a mixed-methodology including analytic network process technique was borrowed step-by-step to identify variables, analyze them, and provide interpretations. From the first step, the study found that the market aspect was the most important for the success of the K-MyData business, and the release of interesting representative services was found to be the easiest way to inspire market growth. From the second step, as a socio-cultural issue, the lack of consensus on data provisioning was found to present a major obstacle. To achieve consensus, it is very important for business participants to gain the trust of consumers. From the third step, it was found that the scope of data collection and responsibility for accidents needs to be clarified. Government and business-related persons must observe the principles of MyData while tackling these obstacles. It is also necessary for the government to be sensitive to changes in the environment as a focal actor. Doing so will lead to data industry activation and will help guarantee of rights of data subjects in a balanced manner. Finally, it is notable that technical barriers now have the lowest priority. Although technology is important, MyData business must also overcome market, socio-cultural, and institutional challenges. The study selected Korea as its research target, but it is expected to provide useful insights to other countries that are planning MyData business similar to Korea.

A Comparative Study on the Socio-Technical Transition Theories: Integrated Approach to Transition Policy Design and Implementation (사회-기술 전환이론 비교 연구 - 전환정책 설계와 운영을 위한 통합적 접근 -)

  • Lee, Youngseok;Kim, Byung-Keun
    • 한국정책학회보
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    • v.23 no.4
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    • pp.179-209
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    • 2014
  • Transition studies have been gaining attention among innovation researchers from the early 1990's mainly influenced by emerging global agendas on sustainability. In this paper, we review research issues and trends focusing on four prominent transition theories - Technological innovation systems, Multi-level perspective, Transition management and Strategic niche management. After reviewing main characteristics, research trends and debates of each theory from established literatures, we conduct comparative analysis of these theories and suggest integrated framework that can be considered when modeling transition policy. This integrated framework is applied to the case study on smart-grid policy of Korea.

A Study on The Identification Formation and Engagement of The Metaverse Community: Value of Virtual Assets (메타버스 커뮤니티 구성원의 정체성 형성과 참여에 대한 연구: 가상 자산의 가치의 역할)

  • Lee, Min Young;Kim, Sang Hyun;Sohn, Chang Yong
    • The Journal of Information Systems
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    • v.33 no.1
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    • pp.183-205
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    • 2024
  • Purpose This study aims to identify the factors that form the social identity of metaverse community users and to investigate the processes that influence engagement behavior. Specifically, this study is to verify the structural relationship between socio-technical factors and social identity of metaverse community. Furthermore, we would figure out the role of psychological ownership and virtual assets in engagement of metaverse community members. Design/methodology/approach Hypotheses were derived through literature research and a survey was conducted for users of the metaverse community. 357 collected responses were analyzed for the structural equitation modeling(SEM) with AMOS 24.0. Findings As a result of the study, all of the proposed hypotheses were supported. As a result, it was found that technical and social perceptions of the metaverse community platform had a positive effect on social identity. Social identity affects the intention to engage in the metaverse community through psychological ownership, and its influence is reinforced by the perceived value of virtual assets.

Science and Technology Innovation Policy for Solving Social Problems in Korea: Transformative Innovation Policy Perspective ('전환적 혁신정책'의 관점에서 본 사회문제 해결형 R&D정책: '제2차 과학기술기반 사회문제 해결 종합계획'을 중심으로)

  • SONG, Wichin;SEONG, Jieun
    • Journal of Science and Technology Studies
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    • v.19 no.2
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    • pp.85-116
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    • 2019
  • This research examines the characteristics of the newly emerging 'transformative innovation policy' and discusses the current status and issues of the Korean social problem solving R & D policy. Transformative innovation policy is a new paradigm that aims to transform socio-technical systems to address societal challenges. In this study, we analyzed 'the policy plan for solving social problems based on science and technology'. In the "Policy Plan", efforts are being made to establish new direction of science and technological innovation activities such as emphasis on social values, network formation of innovation actors, and spreading of social impact. But in this "Policy Plan", the perspective of transformative innovation policy is weakly reflected. The Policy Plan refers to system improvement that adds new elements to existing system, but it is not discussing system transformation. In order to develop social problem solving R & D policy from the viewpoint of the transformative innovation policy, it is necessary to construct the innovation platform deliberating vision and prospect for the socio-technical transformation.

Cognitive Systems Engineering as a New Approach to Designing Software-Based Systems (소프트웨어 기반 시스템을 설계하는 새로운 접근법으로서의 인지시스템공학)

  • Ham, Dong-Han
    • Journal of the Korea Safety Management & Science
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    • v.14 no.3
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    • pp.229-236
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    • 2012
  • 소프트웨어 기반의 시스템 설계과정에서 설계자가 고려해야 하는 요소들이 다양해지면서 시스템 설계가 점점 어려워지고 있다. 다양한 설계 요소들이 존재하지만 사용자의 특성 및 직무, 사용가능한 정보기술의 특성 등이 핵심적인 요소로 간주된다. 또한 정보기술이 발달하면서 인간과 시스템의 상호작용이 점점 인지적인 특징을 지니게 되었다. 따라서 사용성 높고, 효율적이면서 안전한 소프트웨어 기반의 시스템을 개발하기 위해서는 시스템 설계자가 사용자의 인지적인 요구사항 및 그들의 직무를 시스템 설계과정에서 체계적으로 다룰 수 있어야 한다. 그러나 소프트웨어 공학, 시스템 공학 및 인간-컴퓨터 상호작용 등에서의 전통적인 시스템 설계 방법은 이러한 설계자의 설계활동을 효과적으로 지원하는데 한계가 있었다. 그 대안으로 인지시스템공학(cognitive systems engineering; CSE)은 인간중심의 설계철학을 바탕으로 소프트웨어 기반의 복잡한 시스템 설계과정에서 설계자의 활동을 체계적으로 도와줄 수 있는 유용한 개념과 방법을 제공해주고 있다. CSE는 원래 사람이 실시간으로 감시 및 제어해야 하는 복잡한 사회기술적 시스템(예: 원자력발전소 및 공항관제소)의 분석, 설계 및 평가를 위해 태동한 학문이다. 그러나 CSE에서 제공하는 이론적 및 방법론적 프레임워크는 소프트웨어 기반의 시스템을 설계하는 데에도 유용하게 활용할 수 있는 충분한 가능성을 갖고 있다. 이 논문은 CSE의 근간을 이루는 핵심 개념 및 원칙을 고찰하고 소프트웨어 기반 시스템 설계에의 활용가능성 및 그 방안을 논의한다.

An Analytical Framework for a Technological Innovation System: the Case of a Nuclear Power System

  • Lee, Tae Joon;Lee, Young-Joon
    • Asian Journal of Innovation and Policy
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    • v.7 no.2
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    • pp.235-286
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    • 2018
  • The aim of paper is to develop an alternative framework for the study of technological innovation systems. In contrast with conventional literature, this analytical framework is designed for entrepreneurs, i.e. actors, at the micro level rather than policy-makers at the meso or macro level. Herein, the entrepreneurial innovation system is conceptually refined by synthesizing knowledge regarding technological innovation and innovation systems. Drawing upon the intrinsic technological identity essential for innovation, the entrepreneurial innovation system is shown to involve three core changes in terms of technology, organization and market, and their couplings within its internal boundary over time. This analytical framework also takes into account the fact that the innovation system is influenced by and copes with the external environment during its evolution. Moreover, the framework of the entrepreneurial innovation system considers the recent trend of sustainable development. The technical and socio-economic characteristics of a nuclear powersystem are studied empirically to articulate an analytical framework that should be very useful for technological innovation in other energy systems by reflecting their unique features.